_Foreign_Language_Interpretation_and_Translation_Services__Attachment_11_References.pdf

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Attached to
Foreign Language Interpretation and Translation Services
Solicitation number
BPM005633
Issued by
Arizona

About this file

This is an attachment to a Request for Proposal for Foreign Language Interpretation and Translation Services issued by the Arizona Department of Administration State Procurement Office under Solicitation No. BPM005633. The attachment outlines reference requirements that offerors must provide to demonstrate their qualifications and experience in delivering language services. Offerors are required to submit at least three client references for assignments that replicate the solicitation requirements, with a minimum of one reference demonstrating public sector experience. All referenced projects must have been completed within the five years preceding the proposal submission. The state reserves the right to conduct reference checks on all provided contacts and may independently contact additional clients, including internal state clients, at its sole discretion.

The three references provided in this document demonstrate the offeror's experience delivering Over-The-Phone Interpretation (OPI) services across multiple sectors. The references include Fairfax County Department of Transportation (since 2016) supporting over 100 languages, PSE&G (since 2017) supporting over 70 languages, and Fairfax County Public Safety (since 2016) supporting over 100 languages. All three references are ongoing engagements, indicating sustained client relationships and consistent service delivery capability. The inclusion of two Fairfax County government entities satisfies the public sector reference requirement.

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Text version

Request for Proposal

Solicitation No. BPM005633

Foreign Language Interpretation and Translation

Arizona Department of Administration State Procurement Office 100 North 15th Avenue

Phoenix, AZ 85007

Solicitation Attachment – References | Revision No. 1 | Revised 11-22

Attachment 11 – References

State intends to conduct reference checks for accounts referenced provided by Offerors. It may, at its sole discretion, contact additional clients not presented as references, including internal state clients. Offerors shall provide at least three (3) client references for assignments that replicate or mirror the requirements of this Solicitation. At least one (1) of the projects referenced must be related to public sector work. All references shall be for work received and completed within the last five (5) years.

1 Client company/Address Contact Begin date End date

Fairfax County Department of Transportation Owen Albrecht 2016 Present Phone number Email address

N/A owen.albrecht@fairfaxcounty.gov Summarize the scope and deliverables provided, including timeline and outcome.

OPI (Over-The-Phone Interpretation Services) supporting over 100 languages.

List key Materials or Services provided.

OPI (Over-The-Phone Interpretation Services)

2 Client company/Address Contact Begin date End date

PSE&G Jalaura Ransom 2017 Present Phone number Email address

N/A jalaura.ransom@pseg.com Summarize the scope and deliverables provided, including timeline and outcome.

OPI (Over-The-Phone Interpretation Services) supporting over 70 languages.

3 Client company/Address Contact Begin date End date

Fairfax County Public Safety Brenda Edmundson 2016 Present Phone number Email address

N/A brenda.edmundson@fairfaxcounty.gov Summarize the scope and deliverables provided, including timeline and outcome.

OPI (Over-The-Phone Interpretation Services) supporting over 100 languages.

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