BPM005633 Language Connection Exceptions Determination 12.04.23.docx
DOCX document 37 KB Posted
- Solicitation number
- BPM005633
- Issued by
- Arizona
About this file
This is an Exceptions Determination document for Solicitation BPM005633, issued by a state agency for Foreign Language Interpretation and Translation Services to the offeror Language Connection on December 4, 2023. The document addresses six exceptions submitted by the offeror related to pricing terms for Over-the-Phone Interpretation (OPI) and Video Remote Interpreting (VRI) services across three language service categories: Spanish Language Services, Core Language Services, and Rare Language Services. Each exception proposes implementing a 15-minute minimum billing requirement with charges billed in 1-minute increments after the initial 15 minutes.
The state denied all six exceptions submitted by Language Connection, determining that implementing the proposed 15-minute minimum billing structure would constitute a material change to the contract. The offeror's rationale for the exceptions centered on interpreter availability and willingness to accept assignments, noting that interpreters require minimum duration commitments to reserve time for assignments. Despite this justification, the state's position remained that approval of these alternative language exceptions would fundamentally alter the existing contract terms and pricing structure for OPI and VRI services across all three language categories.
View the file
Other files
Show 40 more
50 files listed here. See the rest on GovTribe.
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
EXCEPTIONS
Offeror: Language Connection Solicitation #: BPM005633 Foreign Language Interpretation and Translation Services
Scope of Work
| Section |
| RFP Language |
| Offeror Exceptions |
| State Comments |
| Offeror Response |
Attachment 13 (Pricing Document) Line #4 Over-the-Phone (OPI) Interpretation Spanish Language Services The per-minute rate for OPI Services.
Spanish Language Services Alternate language: The per-minute rate for OPI Services. Spanish Language Services.
Minimum of 15 minutes. Billed in 1-minute increments after the first 15 minutes.
Rationale: Interpreters will not accept assignments if there is no minimum duration. For example, they will not commit to an assignment with the potential that it may only last a couple of minutes, and thus a 15-minute minimum is required to reserve an interpreter for an assignment.
State Response
12/04/23
Alternative Language is denied. Approving this would be a material change of the contract
Attachment 13 (Pricing Document) Line #5 Over-the-Phone (OPI) Interpretation Core Language Services The per-minute rate for OPI Services.
Core Language Services Alternate language: The per-minute rate for OPI Services. Core Language Services.
Minimum of 15 minutes. Billed in 1-minute increments after the first 15 minutes.
Rationale: Interpreters will not accept assignments if there is no minimum duration. For example, they will not commit to an assignment with the potential that it may only last a couple of minutes, and thus a 15-minute minimum is required to reserve an interpreter for an assignment.
State Response
Attachment 13
Line #6 Over-the-Phone (OPI) Interpretation Rare Language Services The per-minute rate for OPI Services.
Rare Language Services Alternate language: The per-minute rate for OPI Services. Rare Language Services.
Minimum of 15 minutes. Billed in 1-minute increments after the first 15 minutes.
Rationale: Interpreters will not accept assignments if there is no minimum duration. For example, they will not commit to an assignment with the potential that it may only last a couple of minutes, and thus a 15-minute minimum is required to reserve an interpreter for an assignment.
State Response
Attachment 13
Line #7 Video Remote Interpreting (or VRI) for Spanish Language Services The per-minute rate charged per assigned interpreter for services performed during Monday through Friday between the hours of 7:00 AM – 5:00 PM. Spanish Language Services Alternate language: The per-minute rate charged per assigned interpreter for services performed during Monday through Friday between the hours of 7:00 AM – 5:00 PM. Spanish Language Services.
Minimum of 15 minutes. Billed in 1-minute increments after the first 15 minutes.
Rationale: Interpreters will not accept assignments if there is no minimum duration. For example, they will not commit to an assignment with the potential that it may only last a couple of minutes, and thus a 15-minute minimum is required to reserve an interpreter for an assignment.
State Response
Attachment 13
Line #8 Video Remote Interpreting (or VRI) for Core Language Services The per-minute rate charged per assigned interpreter for services performed during Monday through Friday between the hours of 7:00 AM – 5:00 PM. Core Language Services Alternate language: The per-minute rate charged per assigned interpreter for services performed during Monday through Friday between the hours of 7:00 AM – 5:00 PM. Core Language Services.
Minimum of 15 minutes. Billed in 1-minute increments after the first 15 minutes.
Rationale: Interpreters will not accept assignments if there is no minimum duration. For example, they will not commit to an assignment with the potential that it may only last a couple of minutes, and thus a 15-minute minimum is required to reserve an interpreter for an assignment.
State Response
Attachment 13
Line #9 Video Remote Interpreting (or VRI) for Rare Language Services The per-minute rate charged per assigned interpreter for services performed during Monday through Friday between the hours of 7:00 AM – 5:00 PM. Rare Language Services Alternate language: The per-minute rate charged per assigned interpreter for services performed during Monday through Friday between the hours of 7:00 AM – 5:00 PM. Rare Language Services.
Minimum of 15 minutes. Billed in 1-minute increments after the first 15 minutes.
Rationale: Interpreters will not accept assignments if there is no minimum duration. For example, they will not commit to an assignment with the potential that it may only last a couple of minutes, and thus a 15-minute minimum is required to reserve an interpreter for an assignment.
State Response
File details come from the government source that posted it. Updated .