_Foreign_Language_Interpretation_and_Translation_Services__Attachment_10_Experience_and_Capacity_Response_S_-.pdf
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- Solicitation number
- BPM005633
- Issued by
- Arizona
About this file
This is a Request for Proposal response document submitted by Arizona Languages Service LLC to the Arizona Department of Administration State Procurement Office for Solicitation No. BPM005633 regarding Foreign Language Interpretation and Translation Services. Arizona Languages Service LLC, incorporated in Arizona and located at 12817 N 127th Avenue, El Mirage, AZ 85335, provides interpretation and translation services across legal, medical, technical, and educational sectors. The company offers services in 59 languages with a total workforce exceeding 500 employees and subcontractors, including 41 Spanish interpreters, 30 Arabic interpreters, and 25 Vietnamese interpreters. The company operates 24/7 and is a member of the American Translators Association. Current clients include the Arizona Department of Environmental Quality and Arizona Department of Education, with demonstrated experience providing simultaneous interpretation services at meetings and certified translation projects for the State of Arizona.
Arizona Languages Service LLC affirms compliance with all procurement requirements, including statements confirming no bankruptcy filings, pending SEC investigations, open litigation that would impact service delivery, or public sector contract terminations within the past five years. The company maintains certificates and licenses for its interpreters and translators, though specific certifications are referenced as attachments in the document. General Manager Ali Alzuabidi provided full disclosure statements addressing potential conflicts of interest, financial standing, and legal compliance, confirming the company operates with transparency and ethical business practices. The proposal emphasizes the company's commitment to quality assurance, client confidentiality, and adherence to all applicable local, state, and federal regulations governing language services contracting.
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Text version
Request for Proposal
Solicitation No. BPM005633
Foreign Language Interpretation and Translation Services
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue Phoenix, AZ 85007
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Table of Contents
Table of Contents……………………………………………………………………………………………………………………………………1
Company Profile 1.0 (1.1 to 1.4)
Full Disclosure - Potential Conflicts of Interest 1.5
Statement of Bankruptcy and Insolvency Status 1.6
Subject: Statement of No Pending SEC Investigation 1.7
Statement of No Open or Pending Litigation on our ability to deliver the contracted services 1.8
Statement of No Open or Pending Litigation with any public sector client 1.9
Full Disclosure Statement 1.10
Full Disclosure Statement business operations and legal standing of our company 1.11
Company Experience 2.0
Offered Languages 3.0....................................................................................................................11,12,13
Certificates /licenses 4.0 .................................................................................................................14 to 41
Financial/Accounting Information 5.0 ............................................................................................ 42 to 62
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Company Profile 1.0
1.1
Arizona Languages has been on the market as a qualified and certified Interpreting and Translation
Company in the legal, medical, technical, and educational fields since 2016. We provide the most updated technology in interpreting/translation apps and equipment and provide training for interpreters/translators periodically regarding new and updated processes and procedures. Our company strives to serve our clients with the best quality interpreting and translation services. We use technology to provide easy, efficient, and secure processes in terms of scheduling, confirming interpreters/translators and written translation please visit our website: www.Arizonalanguages.com.
We open 24/7 to best serve our clients. ALS is a member of American Translators Association (ATA).
1.2 Arizona Languages LLC has been formally incorporated within the state of Arizona.
1.3 Our company is situated at 12817 N 127th Avenue, El Mirage, AZ 85335.
1.4
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
1.5 Full Disclosure - Potential Conflicts of Interest
Arizona Languages 09/09/2023
To Whom It May Concern, I, Ali Alzuabidi, the General Manager of Arizona Languages LLC, hereby confirm that our company, Arizona Languages LLC, has thoroughly reviewed our contractual engagement and affirms that there are no potential conflicts of interest between our organization and any state employee who functions or has responsibilities in the review, approval, or oversight of the undertaking, or the awarding of the contract. We take conflicts of interest seriously and are committed to conducting our business operations with the utmost integrity and transparency. Arizona Languages LLC has established robust internal processes and compliance measures to ensure that our interactions with public sector entities, including state employees, are free from any potential conflicts. Our goal is to maintain the highest standards of professionalism and ethics in all our dealings with state agencies and employees. We are dedicated to delivering outstanding language services while upholding the trust and confidence of our clients and stakeholders. Should you require further information or have any specific questions regarding potential conflicts of interest or any other aspect of our engagement, please do not hesitate to contact us. We are committed to transparency and are here to provide any necessary clarification or information.
Sincerely, Ali Alzuabidi General Manager
Arizona Languages LLC
6024591159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
1.6 Statement of Bankruptcy and Insolvency Status
Arizona Languages LLC, has not filed for bankruptcy or insolvency proceedings, either voluntarily or involuntarily, in the last 5 years. Furthermore, our company has not undergone the appointment of a receiver, trustee, or assignee for the benefit of creditors during this period. At Arizona Languages LLC, we are committed to maintaining financial stability and conducting our business operation responsibly.
We take pride in our financial integrity and the trust that our clients and stakeholders place in us. Our goal is to provide exceptional language services while upholding our financial responsibilities and obligations. Should you require further information or documentation related to our financial standing or have any specific questions regarding this matter, please do not hesitate to contact us. We are dedicated to transparency and are here to provide any necessary clarification or information.
Sincerely.
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
1.7 Subject: Statement of No Pending SEC Investigation
Arizona Languages LLC, is not currently the subject of any pending investigation by the Securities and
Exchange Commission (SEC) or any related regulatory authority. At Arizona Languages LLC, we are committed to conducting our business operations with transparency and in full compliance with all applicable laws and regulations. We take pride in our legal standing and strive to maintain a clean record in all matters related to regulatory compliance. Our goal is to provide exceptional language services to our clients while upholding the highest standards of professionalism and adherence to legal requirements. Should you require further information or documentation related to our legal standing or have any specific questions regarding this matter, please do not hesitate to contact us. We are dedicated to transparency and are here to provide any necessary clarification or information.
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
1.8 Statement of No Open or Pending Litigation to impact on our ability to deliver the contracted services - Arizona Languages LLC
I Ali Alzuabidi, the General Manager of Arizona Languages LLC, hereby confirm that our company, Arizona Languages LLC, is not currently involved in any open or pending litigation initiated by any offeror, and we are not a defendant or party in any litigation that may have an immaterial impact on our ability to deliver the contracted services. At Arizona Languages LLC, we are committed to maintaining the highest standards of professionalism, integrity, and transparency in all our business operations. We take great care to ensure that our legal standing remains clear and that our ability to fulfill contractual obligations to our valued clients is not compromised. We continuously strive to provide exceptional language services while upholding our contractual commitments to public sector clients and offerors alike. Our goal is to foster positive working relationships and maintain the trust of our clients and stakeholders. Should you require further information or documentation related to our legal standing or have any specific questions regarding this matter, please do not hesitate to contact us. We are dedicated to transparency and are here to provide any necessary clarification or information.
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
1.9 Statement of No Open or Pending Litigation where we are a defendant or party with any public sector client.
Arizona Languages LLC, is not currently involved in any open or pending litigation where we are a defendant or party with any public sector client, offeror, or related entity. As a reputable language services provider, we are committed to conducting our business with the utmost integrity and adherence to all applicable laws and regulations. We have maintained a clean legal record and have not been involved in any litigation matters with our valued public sector clients or any offerors. Our goal is to provide high-quality language services, maintain positive working relationships, and uphold the trust of our clients and stakeholders. We continuously strive to operate in full compliance with legal requirements and contractual obligations. Should you require further information or documentation related to our legal standing or have any specific questions regarding this matter, please do not hesitate to contact us. We are dedicated to transparency and are here to provide any necessary clarification or information.
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
1.10 Full Disclosure Statement
To Whom It May Concern, I, Ali Alzuabidi, the General Manager of Arizona Languages, am writing this letter to provide full disclosure regarding our company’s business operations, specifically addressing our contract history with public sector entities. We are proud to confirm that Arizona Languages has not had any public sector contracts terminated for the past five years.
1. Business Overview:
Arizona Languages is a reputable language services company specializing in interpretation and translation services. We have a track record of providing high-quality language support to clients across various sectors.
2. Contract History with Public Sector:
We have actively engaged in contracts with public sector entities, including government agencies and organizations, over the past five years. We are pleased to disclose that during this period, none of our contracts with public sector entities have been terminated for any reason.
3. Commitment to Excellence:
Arizona Languages is committed to delivering top-tier services and upholding the highest standards of professionalism and integrity. We maintain open and honest communication with our public sector clients to ensure that their language service needs are met effectively and efficiently.
4. Compliance and Quality Assurance:
Our company places a strong emphasis on compliance with all applicable laws and regulations governing public sector contracts. We have implemented rigorous quality assurance processes to ensure that we consistently meet or exceed contract requirements.
5. Client Satisfaction:
Our goal is to ensure the complete satisfaction of our public sector clients. We actively seek feedback and address any concerns promptly to maintain a positive working relationship.
Sincerely.
Ali Alzuabidi General Manager
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
1.11 Full Disclosure Statement business operations and legal standing of our company
To Whom It May Concern
I, Ali Alzuabidi, the General Manager of Arizona Languages, am writing this letter to provide full disclosure regarding the business operations and legal standing of our company. We take transparency seriously and wish to reassure all stakeholders that Arizona Languages has a clean legal record and is committed to ethical business practices.
1. Business Overview:
Arizona Languages is a language services company dedicated to providing interpretation and translation services to clients across various industries. We specialize in facilitating cross-cultural communication and linguistic support for a wide range of clients.
2. Legal Standing:
We are pleased to confirm that Arizona Languages has a clean legal record and has not been involved in any criminal offenses or legal disputes. We operate in full compliance with all applicable local, state, and federal laws and regulations.
3. Ethical Business Practices:
Our company is built on a foundation of ethical business practices, integrity, and transparency. We are committed to upholding the highest standards of professionalism and honesty in all our dealings.
4. Client Confidentiality:
Arizona Languages places the utmost importance on client confidentiality. We have stringent protocols in place to protect sensitive client information and ensure that it always remains secure and confidential.
5. Compliance and Regulation:
We are fully aware of and adhere to all relevant industry regulations and standards. Our operations are regularly reviewed and updated to ensure compliance with changing legal requirements.
6. Ongoing Commitment:
Arizona Languages is dedicated to maintaining its clean legal record and ethical business conduct. We continuously strive to enhance our services and uphold the trust of our clients and stakeholders.
Sincerely.
Ali Alzuabidi General Manager
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
2.0 Company Experience.
2.1 Our current clients primarily consist of government agencies and organizations within the environmental sector, including the Arizona Department of Environmental
Quality and Arizona Department of Education. We focus on providing specialized services and solutions to meet their environmental and regulatory needs.
2.2 We are presently involved in active collaboration with the Arizona Registrar of
Contractors on a pending project. In our work with the State of Arizona.
2.3 Our clients encompass a wide range of sizes, from small businesses to large enterprises. Our tailored solutions are designed to meet the diverse needs of organizations of varying scales, ensuring we deliver effective results across the spectrum.
2.4 Example 1: We have arranged for the presence of an in-person interpreter equipped with headsets to provide simultaneous language interpretation services to multiple clients during a CAB meeting in partnership with the Arizona Department of Environmental
Quality. (Attachment - Company Experience 1)
2.4 Example 2: We have successfully completed a certified translation project for a book in collaboration with the State of Arizona. (Attachment - Company Experience 2).
2.5 For the past five years, our company has maintained an impeccable record, with no instances of client contract cancellations.
2.6 As a leading medical and legal interpreting company, we maintain active involvement in key trade and professional associations such as Mercy Care and United healthcare. This strategic engagement offers several distinct advantages over our competitors.
Firstly, it ensures that our team is well-informed about the latest industry developments, best practices, and regulatory changes, allowing us to consistently provide accurate and up-to-date services.
Secondly, our participation facilitates valuable networking opportunities within our field, enabling us to forge strong relationships with fellow professionals and experts. This network, in turn, allows us to tap into a wealth of collective knowledge and expertise, further enhancing the quality of our services.
Lastly, our commitment to these associations underscores our dedication to maintaining the highest standards of professionalism and ethical conduct. This commitment is a testament to our reliability and integrity, factors that set us apart in the competitive landscape of medical and legal interpreting services.
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
3.0 Offered Languages
Number of Interpreters:
Number of Translators:
Total Number of Employees/Subcontractors:
Amharic 2 2 4
Arabic 30 22 36
Apache 2 1 3
Assyrian 24 4 28
Bengali 2 2 4
Bosnian 4 2 6
Bulgarian 2 6 8
Burmese 4 2 6
Burundi 6 4 10
Chaldean 4 3 7
Chin 4 2 6
Chinese 20 7 27
Cantonese 20 7 27
Chinese/Mandarin 20 8 28
Croatian 5 2 7
Estonian 1 3 4
Filipino 2 3 4
French 5 5 10
German 1 15 16
Greek 2 2 4
Gujarati 7 4 11
Hebrew 3 3 6
Hindi 7 6 13
Hungarian 3 4 7
Igbo 3 2 5
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue Phoenix, AZ 85007
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Indonesian 5 3 8
Italian 3 6 9
Japanese 3 4 7
Karen 4 5 9
Kiswahili 10 6 16
Korean 5 5 10
Krio 2 1 3
Kurdish 2 3 5
Kirundi 9 4 13
Kinyarwanda 5 2 7
Loa 3 2 5
Liberian 2 2 4
Malay 3 6 9
Norwegian 2 1 3
Navajo 2 1 3
Nigerian 2 3 5
Oromo 4 2 6
Persian 15 5 20
Polish 2 2 4
Portuguese 3 6 9
Romanian 2 2 4
Russian 7 5 12
Serbian 4 2 6
Slovenian 2 2 4
Somali 6 3 9
Spanish 41 20 61
Sudanese 6 4 10
Swahili 10 5 15
Tamil 7 6 13
Turkish 3 2 5
Ukrainian 5 4 9
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Urdu 7 6 13
Vietnamese 25 15 35
Wolof 1 1 2
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
4.0 Certificates /licenses
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue
Arizona Languages Service LLC arizonalanguages@gmail.com – (602) 459-1159
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