Attachment_14__OVERFLOW_Languages.docx
DOCX document 45 KB Posted
- Solicitation number
- BPM005633
- Issued by
- Arizona
About this file
This is an Overflow Languages Attachment documenting interpretation and translation service capacity requirements across multiple modalities: Phone-based Over-the-Phone Interpretation (OPI), On-Site Interpretation (OSI), and Video Remote Interpretation (VRI). The document specifies staffing requirements across approximately 280 languages and language variants, establishing minimum and maximum employee/subcontractor capacity ranges for each language service type. For OPI services, the contractor must maintain between 1-5 and up to 4,700-4,900 employees/subcontractors depending on the language, with Spanish representing the highest capacity requirement (4,700-4,900), followed by Mandarin (351-675) and Haitian Creole (317-600). OSI services require smaller, fixed staffing levels, typically ranging from 1 to 18 employees per language, with Spanish requiring 74 personnel. VRI services demand capacity ranges similar to OPI, with Spanish requiring 226-500 staff, American Sign Language VRI requiring 81-90 staff, and Mandarin requiring 41-50 staff.
The document establishes specific staffing benchmarks that appear to reflect anticipated service demand across a public sector entity or consortium providing language access services. The capacity requirements suggest a comprehensive service delivery model requiring robust multilingual workforce infrastructure capable of responding to fluctuating demand across phone, on-site, and video modalities. The dual tracking of interpreters and translators within each language category indicates the contractor must maintain distinct professional skill sets for oral and written language services. No pricing information, contract term details, award dates, or renewal options are specified within this attachment, as it functions solely as a staffing capacity specification document establishing minimum operational requirements for contract performance.
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Text version
Attachment 14 – Overflow Languages (Phone, On-Site, and Video Remote Interpretation)
| OPI Languages: |
| Number of Interpreters: |
| Number of Translators: |
| Total Number of Employees/Subcontractors: |
| Acholi (Sudan-Uganda) |
| 1 - 5 |
1 - 5
| Afrikaans |
| 1 - 5 |
1 - 5
| Akan |
| 41 - 50 |
41 - 50
| Albanian |
| 42 - 55 |
42 - 55
| American Sign Language VRI |
| 72 - 85 |
72 - 85
| Amharic |
| 52 - 70 |
52 - 70
| Arabic |
| 226 - 300 |
226 - 300
| Armenian |
| 32 - 50 |
32 - 50
| Assyrian |
| 11 - 20 |
11 - 20
| Azerbaijani |
| 6 - 10 |
6 - 10
| Bahasa/Brunei |
| 6 - 10 |
6 - 10
| Baluchi |
| 1 - 5 |
1 - 5
| Bambara |
| 6 - 10 |
6 - 10
| Belarusian |
| 6 - 10 |
6 - 10
| Bengali |
| 52 - 70 |
52 - 70
| Berber |
| 1 - 5 |
1 - 5
| Bhojpuri |
| 1 - 5 |
1 - 5
| Bikol |
| 1 - 5 |
1 - 5
| Borana |
| 1 - 5 |
1 - 5
| Bosnian |
| 52 - 75 |
52 - 75
| Brazilian Portuguese |
| 176 -245 |
176 -245
| Bulgarian |
| 11 - 20 |
11 - 20
| Burmese |
| 32 - 50 |
32 - 50
| Cakchiquel |
| 1 - 5 |
1 - 5
| Cambodian / Khmer |
| 37 - 50 |
37 - 50
| Cantonese |
| 162 - 180 |
162 - 180
| Cape Verdean / Portuguese Creole |
| 41 - 50 |
47 - 60
| Catalan |
| 1 - 5 |
1 - 5
| Cebuano |
| 6 - 10 |
6 - 10
| Chaldean |
| 6 - 10 |
6 - 10
| Chao Chow |
| 2 - 10 |
2 - 10
| Chichewa |
| 1 - 5 |
1 - 5
| Chimwiini |
| 1 - 5 |
1 - 5
| Chin |
| 11 - 20 |
11 - 20
| Chin (Falam) |
| 6 - 10 |
6 - 10
| Chin (Hakha) |
| 6 - 10 |
6 - 10
| Chin (Matu) |
| 1 - 5 |
1 - 5
| Chin (Tedim) |
| 6 - 10 |
6 - 10
| Chin (Zanniat) |
| 1 - 5 |
1 - 5
| Chinese |
| 1 - 5 |
1 - 5
| Chui Chow |
| 1 - 5 |
1 - 5
| Chungshan |
| 1 - 5 |
1 - 5
| Crioulo |
| 1 - 5 |
1 - 5
| Czech |
| 1 - 5 |
1 - 5
| Dinka (Sudan) |
| 1 - 5 |
1 - 5
| Dutch |
| 6 - 10 |
6 - 10
| Edo |
| 1 - 5 |
1 - 5
| Egyptian Arabic |
| 107 - 135 |
107 - 135
| Ewe |
| 1 - 5 |
1 - 5
| Farsi / Dari |
| 227 - 295 |
227 - 295
| Fiji Hindi |
| 21 - 30 |
21 - 30
| Fijian |
| 1 - 5 |
1 - 5
| Flemish |
| 1 - 5 |
1 - 5
| Foochow / Fuzhou |
| 11 - 20 |
11 - 20
| French |
| 197 - 255 |
197 - 255
| French Cajun |
| 11 - 20 |
11 - 20
| French Canadian |
| 51 - 70 |
51 - 70
| Fukienese |
| 6 - 10 |
6 - 10
| Fulani |
| 6 - 10 |
6 - 10
| Ga |
| 1 - 5 |
1 - 5
| Ganda (Uganda) |
| 1 - 5 |
1 - 5
| Garre |
| 1 - 5 |
1 - 5
| Georgian |
| 1 - 5 |
1 - 5
| German |
| 11 - 20 |
11 - 20
| Greek |
| 22 - 35 |
22 - 35
| Gujarati |
| 22 - 35 |
22 - 35
| Gulf Arabic |
| 131 - 185 |
131 - 185
| Guyanese Creole |
| 1 - 5 |
1 - 5
| Haitian Creole / French Creole |
| 317 - 600 |
317 - 600
| Hakka |
| 2 - 10 |
2 - 10
| Hamer-Bana |
| 1 - 5 |
1 - 5
| Hausa |
| 1 - 5 |
1 - 5
| Hazaragi |
| 6 - 10 |
6 - 10
| Hebrew |
| 6 - 10 |
6 - 10
| Hindi |
| 102 - 120 |
102 - 120
| Hindko |
| 7 - 15 |
7 - 15
| Hmong |
| 7 - 15 |
7 - 15
| Hokkien |
| 1 - 5 |
1 - 5
| Hunanese |
| 1 - 5 |
1 - 5
| Hungarian |
| 6 - 10 |
6 - 10
| Igbo |
| 6 - 10 |
6 - 10
| Ilocano |
| 1 - 5 |
1 - 5
| Ilonggo |
| 1 - 5 |
1 - 5
| Indonesian |
| 11 - 20 |
11 - 20
| Iraqi Arabic |
| 107 - 135 |
107 - 135
| Italian |
| 22 - 35 |
22 - 35
| Jakartanese |
| 1 - 5 |
1 - 5
| Jamaican English Creole Patois |
| 6 - 10 |
6 - 10
| Japanese |
| 32 - 50 |
32 - 50
| Javanese |
| 1 - 5 |
1 - 5
| Jula |
| 6 - 10 |
6 - 10
| Kachchi |
| 1 - 5 |
1 - 5
| Kannada |
| 1 - 5 |
1 - 5
| Karen |
| 12 - 25 |
12 - 25
| Karenni/Kayah |
| 1 - 5 |
1 - 5
| Kibajuni |
| 6 - 10 |
6 - 10
| Kikuyu |
| 6 - 10 |
6 - 10
| Kinya/Rwanda |
| 32 - 45 |
32 - 45
| Kirundi |
| 21 - 30 |
21 - 30
| Kizigua |
| 1 - 5 |
1 - 5
| Kongo |
| 1 - 5 |
1 - 5
| Korean |
| 92 - 120 |
92 - 120
| Krio |
| 1 - 5 |
1 - 5
| Kunama |
| 1 - 5 |
1 - 5
| Kurdish |
| 52 - 75 |
52 - 75
| Kyrgyz |
| 1 - 5 |
1 - 5
| Lao |
| 6 - 10 |
6 - 10
| Latvian |
| 1 - 5 |
1 - 5
| Levantine Arabic |
| 102 - 130 |
102 - 130
| Lingala |
| 21 - 30 |
21 - 30
| Lithuanian |
| 1 - 5 |
1 - 5
| Luganda |
| 6 - 10 |
6 - 10
| Luo |
| 1 - 5 |
1 - 5
| Maay Maay |
| 21 - 30 |
21 - 30
| Macedonian |
| 1 - 5 |
1 - 5
| Malay |
| 11 - 20 |
11 - 20
| Malayalam |
| 6 - 10 |
6 - 10
| Malinke |
| 6 - 10 |
6 - 10
| Mam |
| 1 - 5 |
1 - 5
| Mandarin |
| 351 - 675 |
351 - 675
| Mandingo |
| 6 - 10 |
6 - 10
| Mandinka |
| 1 - 5 |
1 - 5
| Marathi |
| 11 - 20 |
11 - 20
| Marshallese |
| 11 - 20 |
11 - 20
| Mien |
| 1 - 5 |
1 - 5
| Mina |
| 1 - 5 |
1 - 5
| Mirpuri |
| 1 - 5 |
1 - 5
| Mixteco |
| 1 - 5 |
1 - 5
| Mizo |
| 1 - 5 |
1 - 5
| Moldovan |
| 11 - 20 |
11 - 20
| Mongolian |
| 6 - 10 |
6 - 10
| Moroccan Arabic |
| 72 - 85 |
72 - 85
| Nanjing |
| 1 - 5 |
1 - 5
| Navajo |
| 1 - 5 |
1 - 5
| Neapolitan |
| 6 - 10 |
6 - 10
| Nepali |
| 82 - 110 |
82 - 110
| Nigerian Pidgin |
| 11 - 20 |
11 - 20
| Norwegian |
| 1 - 5 |
1 - 5
| Nuer |
| 1 - 5 |
1 - 5
| Oromo (Ethiopia) |
| 11 - 20 |
11 - 20
| Pashto (Afghanistan) |
| 47 - 60 |
47 - 60
| Pidgin English |
| 11 - 20 |
11 - 20
| Pohnpeian |
| 1 - 5 |
1 - 5
| Polish |
| 52 - 70 |
52 - 70
| Portuguese |
| 107 - 135 |
107 - 135
| Pothohari |
| 6 - 10 |
6 - 10
| Pulaar |
| 1 - 5 |
1 - 5
| Punjabi |
| 37 - 50 |
37 - 50
| Purepecha/Tarasco |
| 1 - 5 |
1 - 5
| Quiche |
| 1 - 5 |
1 - 5
| Rohingya |
| 6 - 10 |
6 - 10
| Romani |
| 1 - 5 |
1 - 5
| Romanian |
| 22 -35 |
22 -35
| Russian |
| 277 - 350 |
277 - 350
| Samoan |
| 1 - 5 |
1 - 5
| Sango |
| 1 - 5 |
1 - 5
| Saraiki |
| 1 - 5 |
1 - 5
| Saudi Arabic |
| 126 - 180 |
126 - 180
| Serbo-Croatian |
| 101 - 125 |
101 - 125
| Shanghainese |
| 12 - 25 |
12 - 25
| Sichuan/Szechuan |
| 2 - 10 |
2 - 10
| Sicilian |
| 6 - 10 |
6 - 10
| Sindhi |
| 1 - 5 |
1 - 5
| Sinhala |
| 1 - 5 |
1 - 5
| Slovak |
| 6 - 10 |
6 - 10
| Somali |
| 112 - 130 |
112 - 130
| Soninke |
| 6 - 10 |
6 - 10
| Spanish |
| 4,700 - 4,900 |
4,700 - 4,900
| Sudanese Arabic |
| 32 - 45 |
32 - 45
| Suspended |
| 1 - 5 |
1 - 5
| Swahili |
| 136 - 195 |
136 - 195
| Swedish |
| 1 - 5 |
1 - 5
| Sylheti |
| 2 - 10 |
2 - 10
| Tadzhik |
| 6 - 10 |
6 - 10
| Tagalog / Filipino |
| 32 - 50 |
32 - 50
| Taishanese |
| 11 - 20 |
11 - 20
| Taiwanese |
| 11 - 20 |
11 - 20
| Tamil |
| 6 - 10 |
6 - 10
| Telugu |
| 6 - 10 |
6 - 10
| Teochew |
| 1 - 5 |
1 - 5
| Thai |
| 22 - 35 |
22 - 35
| Tibetan |
| 1 - 5 |
1 - 5
| Tigre |
| 1 - 5 |
1 - 5
| Tigrigna (Eritrea) |
| 32 - 50 |
32 - 50
| Tongan |
| 1 - 5 |
1 - 5
| Trukese/Chuukese |
| 1 - 5 |
1 - 5
| Tshiluba |
| 1 - 5 |
1 - 5
| Turkish |
| 12 - 25 |
12 - 25
| Turkmen |
| 1 - 5 |
1 - 5
| Ukrainian |
| 47 - 60 |
47 - 60
| Urdu |
| 57 - 80 |
57 - 80
| Uyghur |
| 1 - 5 |
1 - 5
| Uzbek |
| 11 - 20 |
11 - 20
| Vietnamese |
| 182 - 215 |
182 - 215
| Visayan |
| 6 - 10 |
6 - 10
| Wolof |
| 6 - 10 |
6 - 10
| Wu |
| 1 - 5 |
1 - 5
| Wuxinese |
| 1 - 5 |
1 - 5
| Yemeni Arabic |
| 102 - 130 |
102 - 130
| Yiddish |
| 1 - 5 |
1 - 5
| Yoruba |
| 11 - 20 |
11 - 20
| Zarma |
| 1 - 5 |
1 - 5
| Zomi |
| 6 - 10 |
6 - 10
| OSI Languages: |
| Number of Interpreters: |
| Number of Translators: |
| Total Number of Employees/Subcontractors: |
| Albanian |
| 3 |
| American Sign Language |
| 18 |
| Amharic |
| 4 |
| Arabic |
| 11 |
| Armenian |
| 2 |
| Assyrian |
| 2 |
| Bengali |
| 4 |
| Bosnian |
| 4 |
| Bulgarian |
| 2 |
| Burmese |
| 4 |
| Cantonese |
| 3 |
| Cebuano |
| 1 |
| Chinese |
| 2 |
| Croatian |
| 4 |
| Czech |
| 8 |
| Egyptian Arabic |
| 7 |
| Farsi (Persian) |
| 2 |
| Filipino |
| 1 |
| Fon |
| 2 |
| Foochow |
| 2 |
| French |
| 13 |
| French Cajun |
| 2 |
| French Canadian |
| 7 |
| Fukienese |
| 2 |
| Fuzhou |
| 2 |
| Greek |
| 3 |
| Gulf Arabic |
| 9 |
| Haitian Creole |
| 2 |
| Hindi |
| 10 |
| Hindustani |
| 2 |
| Hokkien |
| 2 |
| Indonesian |
| 4 |
| Iraqi Arabic |
| 5 |
| Italian |
| 4 |
| Kinya/Rwanda |
| 2 |
| Kirundi |
| 2 |
| Korean |
| 2 |
| Levantine Arabic |
| 3 |
| Lingala |
| 2 |
| Luganda |
| 2 |
| Malay |
| 2 |
| Malayalam |
| 2 |
| Mandarin |
| 7 |
| Mixteco |
| 2 |
| Moroccan Arabic |
| 3 |
| Navajo |
| 2 |
| Persian |
| 2 |
| Romanian |
| 2 |
| Russian |
| 4 |
| Saudi Arabic |
| 7 |
| Serbian |
| 4 |
| Serbo-Croatian |
| 4 |
| Sichuan/Szechuan |
| 5 |
| Sinhala |
| 2 |
| Slovak |
| 8 |
| Spanish |
| 74 |
| Sudanese Arabic |
| 2 |
| Tagalog |
| 1 |
| Taishanese |
| 2 |
| Tamil |
| 2 |
| Tigre |
| 2 |
| Tigrigna (Eritrea) |
| 2 |
| Urdu |
| 2 |
| Vietnamese |
| 10 |
| Yemeni Arabic |
| 7 |
| Yoruba |
| 2 |
| Yugoslavian |
| 2 |
| Zomi |
| 2 |
| VRI Languages: |
| Number of Interpreters: |
| Number of Translators: |
| Total Number of Employees/Subcontractors: |
| Albanian |
| 1 - 5 |
1 - 5
| American Sign Language VRI |
| 81 - 90 |
81 - 90
| Amharic |
| 1 - 5 |
1 - 5
| Arabic |
| 31 - 40 |
31 - 40
| Armenian |
| 1 - 5 |
1 - 5
| Bengali |
| 6 - 10 |
6 - 10
| Brazilian Portuguese |
| 11 - 20 |
11 - 20
| Burmese |
| 6 - 10 |
6 - 10
| Cantonese |
| 21 - 30 |
21 - 30
| Farsi / Dari |
| 6 - 10 |
6 - 10
| French |
| 6 - 10 |
6 - 10
| Haitian Creole / French Creole |
| 41 - 50 |
41 - 50
| Hindi |
| 1 - 5 |
1 - 5
| Italian |
| 1 - 5 |
1 - 5
| Japanese |
| 6 - 10 |
6 - 10
| Karen |
| 1 - 5 |
1 - 5
| Korean |
| 11 - 20 |
11 - 20
| Mandarin |
| 41 - 50 |
41 - 50
| Nepali |
| 6 - 10 |
6 - 10
| Polish |
| 6 - 10 |
6 - 10
| Punjabi |
| 1 - 5 |
1 - 5
| Russian |
| 21 - 30 |
21 - 30
| Somali |
| 6 - 10 |
6 - 10
| Spanish |
| 226 - 500 |
226 - 500
| Swahili |
| 1 - 5 |
1 - 5
| Tagalog / Filipino |
| 1 - 5 |
1 - 5
| Tigrigna (Eritrea) |
| 1 - 5 |
1 - 5
| Ukrainian |
| 1 - 5 |
1 - 5
| Urdu |
| 1 - 5 |
1 - 5
| Vietnamese |
| 31 - 40 |
31 - 40
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