FCI_MS_Capability_Statement.pdf

PDF 228 KB Posted

Attached to
Foreign Language Interpretation and Translation Services
Solicitation number
BPM005633
Issued by
Arizona

About this file

This is a capability statement for FCI Multiple Services, a woman-owned small business based in Easton, Pennsylvania, specializing in translation and interpretation services. The company offers comprehensive language services including translation in over 1,000 languages and dialects, interpretation services for court appearances, depositions, meetings, conferences, and medical settings, transcription services, voice-over and recording services, and subtitling. FCI Multiple Services provides project management support with terminology database management, translation memory management, and terminology consultation. The company maintains a network of over 10,000 linguistic contractors and emphasizes its ability to handle large, rush, and overnight projects with a 24-hour management team available for client support.

FCI Multiple Services was founded in 1999 and demonstrates financial stability with consistent growth and a 95% repeat business rate. The company differentiates itself through a unique quality control process in which each translation is verified by two separate linguistic professionals—a translator and an editor—to ensure high accuracy and market appropriateness. The statement highlights the company's 15-year plus linguistic experience, extensive rare language network, established long-term relationships with both clients and translator resources, and commitment to service integrity and quality through continuous process improvement. No specific pricing, contract terms, renewal options, or funding information is provided in this capability statement.

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Capability Statement Translation Services

1614 Washington Street Easton, PA 18042 Phone: 610-438-8900 Fax: 610-438-8999 Email: mail@fcitle.com

We your language needs -understand we work with them every day!

#: 168-72-1681 Founded in 1999 in Easton - Pennsylvania, FCI Multiple Services is a small woman owned business with a focus on serving the Linguistic needs of commercial, governmental and nongovernmental clients worldwide. We are a professional, full-service localization company that provides a wide spectrum of translation, interpretation, transcription, audio and localization services. FCI Multiple Services offers clients an unbeatable combination of professional language experts, centralized project management and outstanding customer service, while ensuring accurate, compatible and reliable translation and interpretation services in more than 1000 languages and dialects.

We are a trusted production and solutions engine in our field, working in conjunction with some of the strongest and well-known linguistic companies, by being their everyday front line and go-to resources. We undertake the extensive manual due diligence needed to ensure the end product matches our clients intended purposes.

ABOUT FCI MULTIPLE SERVICES

TRANSLATION SERVICES PROJECT MANAGEMENT

INTERPRETATION SERVICESLANGUAGE SERVICES

• Translation in 1000+ languages

• Accurate, localized translation by skilled linguists/SME

• Diverse Platform

• Terminology database

• Responsive Project Team

• Terminology Management

• Translation Memory Management

• Terminology Consultation

• Process Consultation

• Court appearances / Depositions

• Meetings/ Conferences

• Medical settings

• Employee Interviews

• Training seminars

• Telephone interpretation

• Consecutive and Simultaneous

• Voice-over / Recordings

• Subtitling

• Transcription

• TransCreation

• Subject matter specialization

• Subtitling

• Financially stable partner with consistent growth

• Established long-term relationships with our clients and partners

• 95% repeat business; high referral rate

• Established long-term relationships with our translators and resources

• On-call solutions team

Our Commitment to Service is one of the reasons that the leaders in the industry we serve chose us. Our FCI "family" includes a team of over 10,000 linguistic contractors that help us bring you innovative solutions and support services.

Our Commitment to Integrity means that even in today's competitive market, FCI is dedicated to consistently doing what is right for our Customers, Vendors, and Employees.

Our Commitment to Quality drives FCI to apply the best practices and the lessons of continuous process improvement to produce the highest quality for our clients.

• Over 15 years of linguistic experience

• Extensive rare language network

• Large, rush and overnight project capability

• 24-hour management team available

• Cross checking process - our solutions are designed to lower your translation costs and increase the quality of the translations

WHY FCI MULTIPLE SERVICES?

Our unique Quality Control Process ensures that each translation is verified by two separate linguistic professionals:

Translator, and Editor. As a result, our final output contains a high level of accuracy and appropriateness for the local market. The end result of this process is a final product that is well adapted to the clients’ needs.

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