Sol FA4890-10-R-0001 PWS examples 29 Apr 10.docx

DEPARTMENT OF THE AIR FORCE

HEADQUARTERS AIR COMBAT COMMAND

ACQUISITION MANAGEMENT AND INTEGRATION CENTER

LANGLEY AIR FORCE BASE, VIRGINIA

29 April 2010

MEMORANDUM FOR POTENTIAL OFFERORS

FROM: ACC AMIC/DRA

SUBJECT: Contracted Advisory and Assistance Services (CAAS) IV, FA4890-10-R-0001, Historical PWS and SOW Documents.

1. Please find attached historical PWS and SOW documents for AFDW requirements as well as CAAS III. One ECAS SOW is also posted. This will close out question #4 to the Government Response to Industry Questions posted to FBO 21 Apr 10. Please note that this historical information is provided to help you better prepare your proposals and should not be construed to guarantee future requirements of the same type or bind the Government in any way.

2. The final response to Question #115 from the Government Response to Industry Questions posted to FBO 21 Apr 10, is that the names of the historical task order incumbents will not be posted. Contractors may use the interested vendors list on FBO.

//Signed//29 Apr 10//

STEVEN F. PILLO

Contracting Officer

Attachment:

1. CAAS IV PWS / SOW Historical Documents image1.png image2.emf

CAAS IV Historical Data PWSs & SOWs.docx Performance Work Statements & Statements of Work for

CAAS IV Historical Data

Solicitation Number FA4890-10-R-0001

CAAS III Performance Work Statements (PWS)

CAAS III PWSs (Continued)

Environmental Compliance and Analysis Services (ECAS) Statement of Work (SOW)

Air Force District of Washington (AFDW) PWSs & SOWs image3.emf image48.emf

FA4890-07-D-0005-0056

Contract#: FA4890-07-D-0001 Date: 12 Aug 08

Task Order#: Date: 5 Aug 08

CAAS III Task Order Performance Work Statement (PWS)

Air Combat Command Directorate of Requirements, AOC Division (ACC/A8C) and

Air Force Global Cyberspace Integration Center (GCIC) for

CYBER HOT BENCH SUPPORT AND SUBJECT MATTER EXPERTISE

1.0. INTRODUCTION/BACKGROUND:

1.1. Mission. The Global Cyberspace Integration Center’s mission is to enable global decision superiority across air, space, and cyberspace components by improving information quality and speed through assured delivery and quality of service. The GCIC teams with Major Commands (MAJCOMs) and Air Force Cyberspace Command (AFCYBER) to represent their war-fighting requirements to modernize, improve, and seamlessly integrate Air Force cyber capabilities. It supports and collaborates with other Services, Combatant Commanders and coalition partners, ensuring Air Force cyber capabilities support the full range of military and national agency operations.

1.2. GCIC Facilities and Networks. To meet its mission, the GCIC uses dedicated facilities, systems and networks to conduct technical and operational events. These facilities are currently the Cyberspace Innovation Capability (CIC), the Collateral Operations Floor, and a dedicated capability in the Sensitive Compartmented Information Facility (SCIF); collectively these facilities are known as the Cyber Hot Bench. Cyber Hot Bench events include, but are not limited to, innovation activities, experiments, operational and technical assessments, tests and evaluations, demonstrations, engineering spirals, exercises and training.

2.0. TASK ORDER OBJECTIVE: The GCIC requires contractor operational and technical support and expertise to accomplish the following:

2.1. Maintain the GCIC Cyber Hot Bench. Perform daily maintenance, administration and management of the GCIC Cyber Hot Bench, including its various systems, networks, domains and enclaves. See Appendix A for more information regarding the Cyber Hot Bench.

2.2. Support Events. Plan, build, and support or conduct complex technical events across multiple networks and locations supporting GCIC’s mission, including providing operational and test personnel for selected events. Planned events for FY 2009 are shown in Appendix B. Support for such events includes:

2.2.1. Providing engineering and technical knowledge to evolve and develop initiatives.

2.2.2. Participating in event testing, evaluation, analysis and assessment, including providing test personnel for selected events.

2.2.3. Providing technical information to support and facilitate system and network certification and accreditation (C&A) activities and participation in C&A tests, evaluations and assessments.

2.2.4. Conducting or supporting Clinger-Cohen Act (CCA) compliance requirements testing used to determine if new capabilities are consistent with Global Information Grid (GIG) and information assurance policies and architecture, to include relevant standards.

2.2.5. Integrating prototype capabilities and processes into the Cyber Hot Bench in support of concept development and experimentation. The scope of this task order does not include requirements for creating or developing conceptual ideas—it does include the engineering and systems support to experiment with mature ideas and concepts when included in supported events.

2.3. Provide Technical and Subject Matter Expertise. Provide technical and subject matter expertise on Air and Space Operations Center (AOC) systems, processes and operations; airborne networking; and Service Oriented Architectures (SOAs).

3.0. REFERENCE. Air Combat Command (ACC) Performance Work Statement for the ACC Contracted Advisory and Assistance Services III (ACC CAAS III) Contract paragraph 1.2.1 Management and Professional Services, 1.2.2 Studies, Analyses and Evaluations; and 1.2.3 Engineering and Technical Services.

4.0. TASK REQUIREMENTS. The contractor shall provide the functional support required to fulfill this task order as described in the following subtasks:

4.1. Subtasks.

4.1.1. Technical and Operational Expertise. The contractor shall provide the following technical and operational expertise:

4.1.1.1. AOC. Expertise on the operational use, test, integration, and implementation of AOC systems, including current AOC systems and subsystems; related connectivity; Air Tasking Order (ATO) production; airlift and tanker operations; Intelligence, Surveillance and Reconnaissance (ISR); command and control (C2); and targeting.

4.1.1.2. Airborne Networking. Expertise in all aspects of airborne networking, such as Tactical Data Links (TDL) / Link 16, Objective Gateway, Inter-Flight Data Link (IFDL), Tactical Targeting Network Technology (TTNT), Joint Tactical Information Display System (JTIDS), Battlefield Airborne Communications Node (BACN), Situational Awareness Data Link (SADL), Multi-function Advanced Data Link (MADL) and the integration of airborne networking communications systems, protocols, data sets and standards into initiatives and events.

4.1.1.3. SOA. Expertise in the management, integration, modeling, security, processes, and the interfacing and integrating of systems and services into a SOA environment, testing systems/services for compliance with a specific SOA environment (including the use of SOA software test tools such as ParaSoft SOA Tool or iTKO Lisa), and analyzing the performance of systems and services interfaced to a specific SOA environment.

4.1.2. Project Management. The contractor shall perform the following project management services in support of GCIC Hot Bench events. For the purpose of project management, each event shall be considered and managed as a single project.

4.1.2.1. Interface with external organizations to seamlessly transition events into the Cyber Hot Bench environment.

4.1.2.2. Provide representation to key requirements forums to obtain early situational awareness of projects affecting the AOC, GCIC, AFCYBER and Air Force Forces (AFFOR) systems.

4.1.2.3. Serve as the event project manager or the event technical project lead (as assigned) for all elements of the assigned project’s life cycle, including maintaining contact with the project/event sponsor to identify resource requirements and to obtain overall project situational awareness. Develop detailed project plans including timelines, work breakdown structures, resource requirements, and Gantt charts. Produce project management reports and briefings.

4.1.2.4. Coordinate with the project’s event lead to obtain a common understanding of objectives, including reviewing relevant Concept of Operations (CONOPS), operational architectures, and Tactics, Techniques and Procedures (TTPs).

4.1.2.5. Conduct project meetings as necessary to support events.

4.1.2.6. Participate in project status meetings and provide the current status of all assigned projects. Include reviews of candidate projects to ensure that all submissions and their resource scheduling constraints are identified as early as possible.

4.1.2.7. Monitor and enter information into the project status tool.

4.1.2.8. Author briefs and CONOPS in support of the Cyber Hot Bench.

4.1.2.9. Provide event and project inputs into the master Cyber Hot Bench schedule showing all project/event commitments.

4.1.2.10. Track personnel skill and time usage during all phases of an event or project, and produce reports that show the manpower and skill sets used to plan, build, conduct and tear-down an event for each event where the contractor participated. Provide reports to GCIC management that show the personnel, skills sets, time worked and other relevant data required to do an analysis of the cost and required effort for each event or project.

4.1.3. Event Planning. The Contractor shall perform the following services supporting the planning of GCIC events, including assigned non-GCIC nodes:

4.1.3.1. Maintain the master Cyber Hot Bench schedule showing current and projected events in coordination with the GCIC scheduling function.

4.1.3.2. Determine technical resources and the environment required to support an event, to include systems, disk space, networks, hardware, software, floor space, presentation assets, and technical personnel.

4.1.3.3. Develop and provide an event floor plan that depicts system resource configuration, such as the location of workstations and their function. Maintain the currency of the floor plan throughout the event period.

4.1.3.4. Provide a schedule of planned technical resource use by event, such as systems employed, enclaves, and networks. Manage resource usage across events; such as servers, software licenses, networks, and floor space, within the GCIC technical facilities.

4.1.3.5. Develop a technical personnel schedule that supports the event, provides appropriate event on-site and on-call resources and identifies any personnel and resource shortfalls. Develop and present recommendations to GCIC (such as obtaining additional resources, reallocating resources across events, or making scheduling changes) for satisfying resource shortfalls, to include cost, estimated lead-time and requirements for the additional resources.

4.1.3.6. Identify data capture and archiving requirements to support an event and its post-event analysis, to include databases, journals, logs, performance statistics, trouble tickets and other event data needed to fulfill the objectives of the event.

4.1.3.7. Develop or review an engineering plan for the event to include required hardware and software, networks, configurations, software licenses, installation procedures, build sequencing and schedule, system checks, data capture requirements, and any unique elements for the event. Identify any shortfalls or issues with reviewed engineering plans to the originator and to GCIC.

4.1.3.8. Participate in, and provide technical information for, the certification and accreditation of systems and networks for the event.

4.1.3.9. Determine or identify information management requirements for the event including required databases, data loads, user and user group lists, user and user group roles, permissions, access requirements, document sharing, collaboration needs and tools, document management and sharing requirements, printing needs and event supply requirements (paper, toner, printer ink, other expendables), NIPRNET access requirements (NIPR Café) and other information management needs of the event participants and include them in the event and/or engineering plans.

4.1.3.10. Participate in the development of Risk Assessment/Level of Tests (RALOTs) or assessment strategies. Participate in the development of test or assessment plans to analyze, evaluate and assess if the event’s objectives, goals, and capabilities were met.

4.1.3.11. Participate in the development of the Data Management and Analysis Plan (DMAP), Modeling and Simulation (M&S) requirements, and the Master Scenario Events List (MSEL).

4.1.3.12. Provide inputs to the project manager for Cyber Hot Bench staff training or technical currency requirements for the event; if such training activity negatively impacts an event, the project manager must notify the QAE.

4.1.3.13. Identify the security requirements for the event and its participants, and request security clearances. Develop a Mission Support Element (MSE) for each assigned node or provide resources to a MSE to track and account for participants. Identify if the proposed network environments support the level of classification and the participants in an event, and notify the QAE if any issues exist.

4.1.3.14. Participate in the coordination of modeling and simulation (M&S) requirements and make recommendations for sourcing M&S.

4.1.4. Event Build and Setup. The Contractor shall perform the following services supporting the building and setup of GCIC events:

4.1.4.1. Build and configure the technical environment required for the event at one or more locations according to the engineering plan and testing/assessment plan such as; servers, clients, local and wide-area networks, cross-domain solutions, security devices, user names, user groups, access rights, permissions, databases, data loads, performance monitors, data capture resources, software agents, portals, and collaboration tools and other required components.

4.1.4.2. Perform system operational validation and verification to ensure the systems and networks were built according to the engineering plan and the configuration management guidelines. Correct operational deficiencies and configuration issues or provide recommendations to the QAE if unable to correct such issues.

4.1.4.3. Integrate multiple systems and data flows across standardized interfaces and across multiple networks according to the engineering plan. Identify and resolve integration problems and issues within the limits of the standards and available external resources. Develop scripts, customizations, batch routines and other integration and software configuration activities as assigned. Identify issues and shortfalls to the QAE.

4.1.4.4. Integrate M&S feeds into the events’ technical architecture.

4.1.4.5. Perform systems checks to determine correct system and network operation and data flow and correct identified problems and issues.

4.1.4.6. Verify and review performance monitoring, data capture, and instrumentation and correct identified problems and issues.

4.1.4.7. Participate in and support operational checks, dry runs and rock drills to verify system and network operation and data flow.

4.1.4.8. Troubleshoot and resolve technical problems in a manner that meets event schedules and objectives. When supported events include other nodes, assist the node’s local technical personnel with troubleshooting and resolution of problems affecting the event.

4.1.4.9. Brief status of the event’s technical environment to GCIC as the build occurs, mitigate any issues that might cause the event start to be delayed, and provide alternatives and recommendations regarding problems with the build and their impact on schedule, cost and resources.

4.1.4.10. Participate in event readiness reviews, typically one per event located at the primary node. Identify and resolve any issues that would delay or invalidate the event.

4.1.4.11. Develop and provide configuration information to the configuration management function to document the system and network configurations of the event.

4.1.5. Event Execution Support. The Contractor shall perform the following services supporting the execution of GCIC events:

4.1.5.1. Provide user help desk services within the Cyber Hot Bench and, other event nodes when determined by GCIC, to disseminate, track, review and close problems. Help desk services will be performed at the Cyber Hot Bench, or other event nodes when an event requires support at multiple nodes. Interface to other support organizations and contractors to troubleshoot and resolve problems for supported nodes. Track and report on problems and the resolution of problems handed-off to external support organizations. Act as the conduit to higher-level help desks. Coordinate with other help desks as required. Provide help desk reports and trend analysis for the Cyber Hot Bench and supported nodes and events.

4.1.5.2. Provide on-site assistance to troubleshoot and resolve technical problems within supported nodes. Identify problems with other nodes or locations and submit trouble reports to the node’s problem reporting point.

4.1.5.3. Conduct network and system performance monitoring, and capture and save performance data. Capture data required for test and assessment analysis. Review data capture and performance monitoring activities regularly during the event to ensure they are working properly.

4.1.5.4. Conduct or assist in the conduct of operations and execution control daily or as needed.

4.1.5.5. Perform system administration to backup system configurations, data, settings, and other information required for recovery or for restarting activities within the event. Back up will be done daily as a minimum and more often if the event requires it.

4.1.5.6. Participate in end-of-day and end-of-event reviews and hot washes, deficiency boards, and other event meetings.

4.1.5.7. Conduct technical meetings weekly, or as needed, to resolve problems and keep the event on track.

4.1.5.8. Participate in exploratory and sensitivity analyses (cause and effect analyses).

4.1.6. Participation in C&A, Test and Evaluation (T&E), Assessment and Analysis. The Contractor shall perform the following services supporting the certification and accreditation, testing, evaluation, assessment and analysis of GCIC events:

4.1.6.1. Assist in the development of the test/assessment framework and strategy.

4.1.6.2. Assist in development of the test/assessment plan.

4.1.6.3. Participate in test/assessment readiness reviews.

4.1.6.4. Assist in the execution of the test/assessment according to assessment plan. Provide testers/assessors for selected events.

4.1.6.5. Collect post-event assessment data, including electronic data, surveys of participants, notes, observations and other data from the assessment instruments as determined by the test/assessment plan.

4.1.6.6. Provide subject matter expertise daily for three weeks following event execution or as needed to assist in evaluating the results of the assessment. Identify any problems encountered in data collection.

4.1.6.7. Provide any lessons learned and suggestions for process changes in new events.

4.1.6.8. Provide technical network and systems documentation to support the certification and accreditation processes to the Cyber Hot Bench systems or supported systems employed as part of events.

4.1.7. Event Documentation and Archiving / Post Execution Activities. The Contractor shall perform the following services supporting the documentation, archiving and other post execution activities for GCIC events:

4.1.7.1. Maintain a data archive for each event, to be made available to the government on request, including data and system configurations, server and client images, test/assessment data, performance data, and all other data captured or used during the event. Archive data will include the necessary information to re-establish the hardware and software baseline of the event.

4.1.7.2. Conduct or participate in post event meetings or briefings regarding the event.

4.1.7.3. During the post execution analysis provide technical inputs to testers and assessors on describing well performing or poorly performing networks and systems employed in the event.

4.1.7.4. As approved by the QAE, re-baseline systems, delete data, remove software, wipe disk drives and properly dispose of classified materials (hard-copy and electronic) for supported nodes after an event to restore configuration to the pre-event state.

4.1.7.5. Distribute, redistribute or dispose of non-owned software and hardware after an event or other specified period of time as approved by the QAE. Retrieve hardware and software loaned to other organizations or locations after an event or other specified period of time as approved by the QAE.

4.1.8. Support of and Participation in Cyberspace and C2 Forums. The Contractor shall participate in forums, groups, conferences and meetings to provide technical and operational subject matter expertise in AOC weapons system, cyberspace and C2 forums and provide written recommendations to agenda issues and topics. Oral recommendations may be provided when approved by the QAE.

4.1.9. Management of GCIC Cyber Hot Bench Facilities, Systems, and Networks. The Contractor shall perform the following services supporting the operation and functioning of the Cyber Hot Bench and related capabilities:

4.1.9.1. Ensure that the Cyber Hot Bench mirrors the terrestrial and airborne operational environment of the systems and networks being tested or evaluated—deviations will be approved by the QAE.

4.1.9.2. Maintain the Cyber Hot Bench environment, to include systems, networks, cable runs, cable color codes, rack space, equipment placement, backup and recovery requirements, executive and leadership alcoves and battlecabs, audio and video systems and switching, and functional placement of Cyber Hot Bench resources.

4.1.9.3. Perform the day-to-day operations of the Cyber Hot Bench such as; backup, restoration, tuning of systems, monitoring of networks, and other data center operational tasks; identify requirements for new or upgraded systems, disk or storage capability, tools, network devices, and other hardware and software.

4.1.9.4. Install and configure all hardware and software in the Cyber Hot Bench. Document configuration of each device and network through configuration management.

4.1.9.5. Configure and manage, in accordance with the rules and protocols of each network, all the Cyber Hot Bench networks and enclaves, including firewalls, routers, switches, vLANs, proxy/reverse proxy servers, server demilitarized zone (DMZ) segments, intrusion detection systems, cross-domain solutions, multi-level security devices and workstations. Document network and network enclave configurations for network certification and accreditation. Conduct fault management to detect, isolate, and correct abnormal network and information processing system component behavior. Respond to network problems and take action to resolve problems in a manner that meets event objectives and timelines.

4.1.9.6. Ensure all classified information, systems and networks are configured, used, stored, and protected in accordance with all applicable security regulations and requirements.

4.1.9.7. Make recommendations for changes and upgrades to hardware, software and other resources within the Cyber Hot Bench to GCIC, including configuration, cost, and justification.

4.1.9.8. Maintain existing custom software applications used for Hot Bench management.

4.1.9.9. Maintain professional, well kept workspaces. Properly maintain equipment racks, cable management systems, cable trays and ladders, run cables to provide a professional appearance and in accordance with security regulations, label all cables and racks using accepted standards, and maintain the Cyber Hot Bench facilities following commercial data center standards as a minimum, and follow DoD, Air Force and GCIC regulations and instructions.

4.1.10. Configuration Management. The Contractor shall perform the following services supporting GCIC events, systems, the Cyber Hot Bench and related capabilities:

4.1.10.1. Maintain a Cyber Hot Bench software library to include versions, media, and documentation for all current systems within the Cyber Hot Bench environment and at least two previous versions, if available. Retain software versions a minimum of 18 months. Maintain a library of patches and updates, including a history of patch and update applications for all software used in the Cyber Hot Bench or used for GCIC events. Track, check in and out, and manage hardware and software provided to individuals and other organizations.

4.1.10.2. Maintain the configuration of all systems and subsystems in the Cyber Hot Bench environment, to include but not limited to, system settings, hardware configuration, software configuration, hardware, software and firmware versions used, and network hardware, software and firmware versions, configurations and settings. This includes records denoting physical placement of hardware, racks, cabling (i.e., maintaining topologies).

4.1.10.3. Maintain a library of all AOC Weapons Systems software (including all associated systems and subsystems) to include versions, media, and documentation for all current systems within the Cyber Hot Bench environment, approved AOC releases, releases under development or test, and at least two previous versions, if available. Retain software versions a minimum of 18 months.

4.1.10.4 Provide a monthly report on software licensing, including descriptions, quantities, versions, and expiration dates.

4.1.10.5. Maintain a library of Public Key Infrastructure (PKI) keys and certificates, and other keys and certificates used for identification and encryption that are needed to support the Cyber Hot Bench. Renew/order needed keys and certificates as required and approved.

4.1.10.6. Provide configuration guidance to systems engineers, system administrators and others in preparation for event setups and builds.

4.1.10.7 Maintain Memoranda of Agreement for various events and organizations that impact technical operations of the Cyber Hot Bench. Track the expiration of Memoranda of Agreement and notify GCIC as appropriate.

4.1.11. Communications Security (COMSEC) Management. The Contractor shall perform the following COMSEC services:

4.1.11.1. Request, obtain, track, maintain, store, load, unload and submit for destruction for all COMSEC hardware, documentation and Keying Material (KEYMAT) needed within the Cyber Hot Bench environments and accessible network nodes in concert with the COMSEC custodian. Follow all COMSEC directives, regulations and laws.

4.1.11.2. Document the receipt, transfer and destruction of all COMSEC equipment and materials as required by COMSEC directives, regulations and laws.

4.1.12. Automated Data Processing Equipment (ADPE) and Accountable Inventory Management. The Contractor shall perform the following ADPE and other accountable inventory management services:

4.1.12.1. Maintain detailed inventories of all ADPE equipment, systems, system parts/components, and telephone instruments within the Cyber Hot Bench.

4.1.12.2. Maintain and make available to the government on request detailed records of hardware and software loaned or otherwise provided to other organizations to facilitate return or disposition.

4.1.12.3. Track life-cycle requirements for replacement of all systems and equipment, and forecast costs and timeframes required for upgrade or replacement.

4.1.12.4. Distribute or dispose of non-owned software and hardware after an event or other specified period of time as approved by the QAE. Retrieve hardware or software loaned to other organizations and sites after an event or other specified period of time as required and approved by the Government.

4.1.12.5. Properly dispose of and account for all ADPE equipment identified as requiring transfer or disposal, including preparation of all paperwork, packaging, and shipping coordination.

4.1.13. Shipping, Receiving and Supplies Support. The Contractor shall perform the following support services:

4.1.13.1. Ship classified and unclassified materials, documentation, equipment and software from the Cyber Hot Bench as required supporting operational activities. Receive classified and unclassified materials, documentation, equipment, and software shipped to the Cyber Hot Bench in support of operational activities. Maintain shipping and receiving reports and records.

4.1.13.2. Maintain accountability control over all classified and unclassified shipments and deliveries. Maintain classified record files in accordance with disposition instructions. Act as a courier for classified and COMSEC material. Maintain shipping and receiving reports and records.

4.1.13.3. Work with designated supply personnel to ensure an adequate supply inventory including office supplies (such as paper, toner, ink, paper clips, pens, pencils, and folders) and technical supplies (such as tie wraps, spare cables, network wiring, connectors and termination devices) for the Cyber Hot Bench.

4.1.13.4. Schedule and stage supplies and resources necessary to support GCIC and Cyber Hot Bench events.

4.1.14. Other Support Services. The Contractor shall perform the following support services:

4.1.14.1. Attend or lead technical and project meetings, forums, training events and other venues. Provide trip or meeting reports. Develop or assist in developing briefings. Brief GCIC and event participants on technical topics related to the Cyber Hot Bench and supported events.

4.1.14.2. Provide reports, responses to data calls, information requests and other technical information.

4.1.14.3. Provide monthly progress / activity reports, trip reports, and meeting minutes.

4.2. Knowledge Skill and Abilities/Qualifications

4.2.1. Required Areas of Expertise.

4.2.1.1. In combination, the contractor’s personnel used for this task order must be capable of supporting the following hardware, software, systems and networks, listed in tables 1 and 2:

Table 1 - Systems List

Ref #

System Name

AccessNet Digital Communications Switching System

Adobe Connect

Adobe Professional

Air Force Tactical Receive System (AFTRS)

Air Operations Center (AOC) Communications Enhancement Package (ACEP)

Air Operations Center Weapons System (AOC WS)

Air Operations Net

Airborne Ground Surveillance (AGS)

All Source Analysis System (ASAS) Lite

AS3 (Remedy) Trouble Ticket System

Automated Message Handling System (AMHS)

Automated Security Incident Measurement (ASIM) Intrusion Detection System

Backup and recovery systems

Boundary Security System (BSS)

C2 Data Pilot (STRATCOM) 1

CAOC Performance Assessment System (CPAS)

Cisco Access Control Server (ACS)

Cisco Routers and Switches

Cisco Voice Over Internet Protocol (VOIP) Infrastructure

Cisco Works

CITRIX Architecture

Collection Management Mission Application (CMMA)

Combat Survivor Evader Locator (CSEL)

Combat Track II

Combined Information Data Network Exchange (CIDNE)

Command and Control Common Client (C2CC)

Command and Control information Processing System (C2IPS)

Command and Control Personal Computer (C2PC)

Command and Control Weapon System Part Task Trainer (C2WSPTT)

Computer security systems tools

Compuware infrastructure performance monitoring

Dameware

Data Link Automated Reporting System (DLARS)

Defense Information Infrastructure (DII) Guard

Defense Red Switch Network (DRSN)

Department Of Defense Intelligence Information systems (DODIIS) Client

Deployable Consolidated Air Mobility Planning System (CAMPS/DCAMPS)

Distributed Common Ground System (DCGS)

Domain Name Services (DNS)

Dreamweaver eXtensible Markup Language (XML)

Generic Area Limitation Environment (GALE)

Generic Area Limitation Environment (GALE) Lite

Geospatial Product Library (GPL)

Global Broadcasting System (GBS) / GBS - IP based

Global Command and Control System - Integrated Intelligence and Imagery (GCCS-I3)

Global Command and Control System-Joint (GCCS-J)

Global Decision Support System 2 (GDSS2)

GPS Interference and Navigation Tool (GIANT)

HP OpenView

Hypertext Markup Language (HTML)

Imagery Exploitation Support System (IESS)

Imagery Product Library (IPL)

Information Support Server Environment (ISSE) Guard

Information Warfare Planning Capability (IWPC)

Info Work Space (IWS) / Joint Collaboration Environment (JCE)

Infrastructure Core

Intelligence Surveillance and Reconnaissance (ISR) Gateway/Collateral Collection Management Mission Application (CMMA)

Intelligence Surveillance and Reconnaissance (ISR) Gateway

Interim JICO Support System (I-JSS)

Interim Targeting Solution (ITS)

Java

Java Runtime Environment (JRE)

Java Structured Query Language (Java SQL)

JavaScript

Joint Air Defense System Integrator (JADSI)

Joint Automated Deep Operations Coordination System (JADOCS)

Joint Deployable Intelligence Support System (JDISS)

Joint Enterprise DoDIIS Infrastructure (JEDI)

Joint Environmental Toolkit (JET)

Joint Targeting Toolbox (JTT)

Joint Range Extension (JRE)

Joint Service Work Station (JSWS)

Joint Weather Impact System (JWIS)

MAKO

Master Air Attack Plan (MAAP) Toolkit (MAAPTK)

MaxiVista

Microsoft Active Directory

Microsoft Active Server Pages (ASP)

Microsoft Exchange E-Mail

Microsoft Front Page

Microsoft Networking

Microsoft Office

Microsoft Office SharePoint Server (MOSS)

Microsoft Project

Microsoft SQL databases

Microsoft Visio

Microsoft Visual Studio

Microsoft Windows-based Computing Systems (servers and clients)

Moving Target Information Exploitation (MTIX)

Multimedia Message Manager (M3)

Multi-sensor Aerospace Ground Joint ISR Interoperability Coalition (MAJIIC) Intelligence, Surveillance and Reconnaissance Information Service (ISRIS) Multint

Multi-sensor Aerospace Ground Joint ISR Interoperability Coalition (MAJIIC) Intelligence, Surveillance and Reconnaissance Information Service (ISRIS) Translator

Multi-sensor Aerospace Ground Joint ISR Interoperability Coalition (MAJIIC) Intelligence, Surveillance and Reconnaissance Information Service (ISRIS) Video

Multi-Source Correlation Tracker (MSCT)

Naval Integrated Tactical Environmental System (NITES)

NETApp Network Storage Array

Net-Centric Enterprise Services (NCES)

Network and Computer Performance Monitoring Tools

Network Attached Storage (NAS)

Network Centric Collaborative Targeting (NCCT)

Network Equipment, Technologies, Hardware and Software

Network Security Systems and Tools

Network Time Protocol (NTP) Services

Networks and network enclaves noted in Appendix A.

NetZoom Universal (Visio plug-in)

Oracle databases

Personnel Recovery Mission Software (PRMS)

Portable Flight Planning System (PFPS)

Processing and Display Subsystem-Migration (PDS-M)

Project Suter System (PSS)

Radiant Mercury (RM) Cross-Domain Solution (CDS)

RAINDROP

Routers, switches, hubs, firewalls, proxy servers

Secure Messaging and Routing Terminal (SMART)/Common Support Processor (CSP)

Server Vantage

Service Oriented Architectures (SOA)

Sidewinder G2 Firewall

Simulation and Modeling for Acquisition, Requirements, and Training

Space Battle Management Core System / Single Integrated Space Picture (SBMCS / SISP)

Special Operation Forces (SOF) Tools

Storage Area Networks

STRATCOM Worldwide Integration Customization (SWIC)

Symantec Antivirus and imaging utilities

Tactical Air Force Weather Service (TAWS)

Targeting Application Workstation (TAWS)

Terminal Access Controller Access Control Service (TACACS)

Theater Battle Management Core System - Force Level (TBMCS- FL)

Theater Battle Management Core System - Unit Level (TBMCS- UL)

Transmission Control Protocol/Internet Protocol (TCP/IP) Networking

UNIX / Linux-based computing

VERITAS NetBackup

Virtual Path Connection (VPC)

VMWare

Weapons System Video (WSV)

Web Enabled Execution Management Capability (WEEMC)

Web Servers and Components (such as Internet Information Server, Active Server Pages, PERL, Visual BASIC, Java Server Pages)

Table 2 - Networks List

Ref #

Network Name

Air Force Integrated Collaborative Environment (AF-ICE )

Information Operations (IO) Range

Constellation-Net Development Environment (CDE)

Federated Development Certification Environment (FDCE)

Secret Internet Protocol Router Network (SIPRNET)

Common SIPRNET Domain (CSD)

Non-classified Internet Protocol Router Network (NIPRNET)

Joint Worldwide Intelligence Communications System (JWICS)

Combined Enterprise Regional Information Exchange System (CENTRIXS) - multiple enclaves

Defense Research Engineering Network (DREN)

Secure Defense Research Engineering Network (SDREN)

Internet / Internet point of presence

Releasable Canadian Network (RELCAN)

Battlefield Information Collection and Exploitation Systems (BICES)

Combined Federated Battle Laboratories Network (CFBLNet)

Joint Training and Exercise Network (JTEN)

Other network environments may be brought into the Cyber Hot bench for certain events (e.g., NATO SECRET)

4.2.2. Skills and Qualifications. The following skill sets, educational and experience are required to accomplish this task:

4.2.2.1. System Engineering and Operations Manager.

4.2.2.1.1. Skills: Provides assistance and oversight of all information systems / network engineering and operational activities, including computer and telecommunications / communications installation, configurations and operations, data entry, data control, operations support, programming, system security policy procedures, and/or web strategy and operations within the Cyber Hot Bench. Provides input to policy level discussions regarding standards and budget constraints. Works with GCIC to assign personnel to projects and directs their activities; reviews and evaluates their work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding information systems and network activities and operations.

4.2.2.1.2. Minimum Educational and Experience Requirements: Bachelor’s degree from an accredited college or university in computer science, information systems, engineering or a mathematics-intensive discipline or major field of study which provided substantial knowledge useful in managing large complex systems projects and activities. Minimum of five years of progressive and intensive experience managing personnel in the execution of tasks/subtasks similar to those defined in this task order. Three years of AOC operational and technical experience (acquired in AOC operations, tests or experiments) within the last five years with significant understanding of AOC operations, processes and systems. Familiarity with Federal acquisition laws, regulations, policies and procedures is required. Familiarity with airborne networking and SOA implementations is required. Technical and operational knowledge and expertise to competently execute the tasks/subtasks in this task order is required.

4.2.2.2. Project Manager.

4.2.2.2.1. Skills: Manages project work as defined in this task order. Leads small to large complex projects and major phases of very large projects. Responsible for ensuring that the project delivers to client expectations on time and to budget. Has knowledge of practice, consulting group, and matrixed organization operations and organizational objectives. Has working knowledge of market/ industry project management practices. Has broad technical knowledge of systems and networks outlined in this task order and is conversant in technical subjects.

4.2.2.2.2. Minimum Educational and Experience Requirements: Bachelors degree from an accredited college or university that provides substantial knowledge of the information sciences or project management. Six years of experience managing projects similar in size and type to those listed in this task order (see Appendix B.) Education may be substituted with 10 years of intensive and progressive experience demonstrating the required proficiency levels related to this task order. Familiar with Microsoft Project. Three years of AOC operational or technical experience (acquired in AOC operations, tests or experiments) within the last five years with understanding of AOC operations, processes and systems. Familiarity with airborne networking and SOA implementations is required. Technical and operational knowledge and expertise to competently execute the tasks/subtasks in this task order is required.

4.2.2.3. Systems Engineer

4.2.2.3.1. Skills: Performs a variety of systems engineering tasks and activities concerned with system and event design, integration, and implementation. Capable of setting up, installing, loading, configuring, integrating and troubleshooting multiple systems and network components. Responsible for managing others to achieve desired results in complex systems implementations and events. Capable of leading requirements, design, and implementation efforts including leading teams of technical and subject matter experts. Produces systems engineering documentation such as design documents or engineering plans and other deliverables.

4.2.2.3.2. Minimum Educational and Experience Requirements: Bachelor’s degree from an accredited college or university in systems engineering, engineering or a mathematics-intensive discipline. Five years of intensive and progressive experience in systems engineering and implementation / integration of complex systems. Three years of AOC operational and technical experience (acquired in AOC operations, tests or experiments) within the last five years with an understanding of AOC operations and processes and a significant understanding of AOC systems. Experience with airborne networking components and familiarity with SOA implementations is required. Understanding of DoD system certification and accreditation and PKI is required. Technical and operational knowledge and expertise to competently execute the tasks/subtasks in this task order is required.

4.2.2.4. Network Engineer

4.2.2.4.1. Skills: Responsible for network design, integration and implementation including power management, hardware (such as switches, routers, firewalls, and cabling technology) software, security features, communications devices, lines, modems and terminals and for the overall integration of the supported networks. Responsible for the planning, modeling, simulating, designing, installing, maintaining, managing and coordinating support of the supported networks. Capable of setting up, installing, loading, configuring, integrating and troubleshooting multiple network components. Monitors and controls the performance and status of the network resources. Utilizes software and hardware tools, identifies and diagnoses complex problems and factors affecting network performance. Maintains technical currency.

4.2.2.4.2. Minimum Educational and Experience Requirements: Bachelor’s degree from an accredited college or university in computer science, information systems, engineering or a mathematics-intensive discipline. Five years of increasingly complex and progressive experience in computer system/network engineering. Understanding of DoD network accreditation and certification processes is required. Minimum of two years experience in configuring and managing SIPRNET, NIPRNET and US coalition network enclaves (such as CENTRIXS) is required. Knowledge of network encryption and public key infrastructure technology is required. Technical knowledge and expertise to competently execute the tasks/subtasks in this task order is required.

4.2.2.5. Telecommunications Engineer

4.2.2.5.1. Skills: Provides technical direction and analysis for telecommunication activities, including planning, designing, integrating, installing and maintaining large-scale telecommunications / communications networks and services with computer systems. Includes satellite, microwave, broadband, fiber optic, wireless, voice, video and digital telecommunication systems. Integrates communications with computer systems to provide complete systems solutions. Applies telecommunications/communications engineering principles and theory to propose design and configuration alternatives. Evaluates existing communications systems to identify deficiencies and network performance issues. Consults with users, managers, and senior staff to ensure that deficiencies and alternatives have been fully identified and that the solution will meet requirements. Analyzes network performance, usage and traffic flows, accesses and interfaces, transmission techniques, and protocols to interface with computer systems. Prepares studies and give presentations concerning data communications concepts integrated with computer systems and applications for total systems solutions. Provides technical guidance to computer systems analysts and telecommunications / communications specialists.

4.2.2.5.2. Minimum Educational and Experience Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in administering large, complex networks, and/or in a computer science, information systems, a physical science, engineering or a mathematics-intensive discipline. Five years of progressive and intensive experience in telecommunications / communications and computer integration with three years of experience involving duties similar to those described in this task order, or five years of specialized experience in a position with duties commensurate to those defined in this task order. Minimum of two years experience in designing, configuring and managing SIPRNET, NIPRNET and US coalition network enclaves (such as CENTRIXS) is required. Minimum of two years experience in designing, configuring and managing airborne networks, radio and satellite communications is required. Technical and operational knowledge and expertise to competently execute the tasks/subtasks in this task order is required. Familiarity with AOC systems at a technical level highly desired.

4.2.2.6. System / Network Administrator

4.2.2.6.1. Skills: Provides installation, loading and configuration of systems, servers and networks. Responsible for administration of network, computer, or communications systems, including Local Area Network (LAN), Wide Area Network (WAN) and the organization’s website. This includes administration of user accounts, passwords, permissions, access control lists, email, chat and other server or network services. Maintains servers, creates monitoring reports and logs and ensures functionality of links. Monitors networks, websites and servers for acceptable performance and user accessibility. Establishes backups and monitors site security. Is responsible for configuration management documentation of network and system topologies.

4.2.2.6.2. Minimum Educational and Experience Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in administering large, complex systems and networks, or an applicable training certificate from accredited training institutions. Five years of increasingly complex and progressive experience in implementing, administering, performing tests and analyzing all elements of network systems, servers, or Web sites. Experience with current technologies and, where required, emerging technologies. Total system /network engineer work force must be able to install, configure and administer the systems and networks identified in Tables 1 and 2.

4.2.2.7. Database Manager/Administrator

4.2.2.7.1. Skills: Performs computer database administration. Architects, designs, oversees the development of, or administers computerized databases, installs the applicable databases onto the appropriate computer operating systems, creates databases, configures databases, uses import utilities to install databases. Includes creation of indexes, clusters, snapshots, views, and other database objects, as well as, management of rollback segments, data file size, and all the other aspects related to the performance tuning of databases. Writes code for update queries and updates data dictionaries. Creates and maintains data correction logs that identify the date the correction that was performed, tables and fields effected, submission effected, error code effected, and other pertinent metadata. Expands and updates the data dictionary for the database and any related applications. Consults with and advises users of the various databases. Projects long-range requirements for database administration and design in conjunction with other managers.

4.2.2.7.2. Minimum Educational and Experience Requirements: Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in managing large, complex databases, or in a computer science, information systems, a physical science, engineering or a mathematics-intensive discipline or possess an applicable training certificate from an accredited training institution. Five years of database management or database administrative experience. Has experience with current technologies and, where required for the task, emerging technologies. Minimum three years experience as a database administrator for Oracle or Microsoft SQL databases is required. Familiarity with Aqua Logic, Weblogic, and object oriented programming desired. Familiarity with hardware and software associated with on-line replication of databases is required. Familiarity with AOC systems at a technical level highly desired. Technical and operational knowledge and expertise to competently execute the tasks/subtasks in this task order is required.

4.2.2.8. Service-Oriented Architecture (SOA) Engineer

4.2.2.8.1. Skills: Same skills as a systems engineer with an expertise in SOA and service oriented architecture implementation framework (SOAIF) including architectural principles (such as encapsulation, loose coupling, service contract, abstraction, reusability, composability, autonomy, optimization, discoverability), protocols (such as Web services / Service Oriented Architecture Protocol (SOAP), Jini, Common Object Request Broker Architecture (CORBA), and Representational State Transfer (REST)),…