Sol FA4890-10-R-0001 Draft CAAS IV PWS ao 21 Apr 10.docx

Solicitation No. FA4890-10-R-0001 Solicitation No. FA4890-10-R-0001

DRAFT

CONTRACTED ADVISORY AND ASSISTANCE SERVICES (CAAS) IV

PERFORMANCE WORK STATEMENT (PWS)

PREPARED BY:

Program Manager

REVIEWED BY:

Procuring Contracting Officer

TABLE OF CONTENTS

SECTION 1.0 DESCRIPTION OF SERVICES____________________

SECTION 2.0 SERVICE SUMMARY__________________________

2.1 Purpose…………………….…………………………………………………………… 15

2.2 Components……………………………………………………………………………. 15

2.3 Performance Plan……………………………………………………………………… 15

2.4 Right to Surveil………………………………………………………………………… 15

Table 1 – Service Summary………………………………………………………………….. 15

SECTION 3.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.3 Local Area Network…………………………………………………………………… 16

3.4 Workspace……………………………………………………………………………… 16

3.5 Publications and Forms……………………………………………………………….. 16

SECTION 4.0 APPENDICES_________________________________________

Appendix A Acronyms…………………………………………………………………... A-1

Appendix B Contract Data Requirements List (CDRL)………………………………. B-1

Appendix C Publications and Forms…………………………………………………… C-1

Appendix D Task Order Proposal Process……………………………………………... D-1

SECTION 1.0 DESCRIPTION OF SERVICES_____________

1.1 Background.

1.1.1 Mission. The CAAS IV Program, managed by Air Combat Command (ACC) Acquisition Management and Integration Center (AMIC), is a strategic initiative entered into with Air Force District of Washington (AFDW) Contracting Office. ACC AMIC supports Headquarters (HQ) ACC mission requirements, and AFDW supports HQ Air Force (HAF), Secretary of the Air Force (SAF) organizations, the Air Force Office of Special Investigations (AFOSI), and AFDW Contracting Office customer mission requirements. HQ ACC is the primary force provider of combat airpower to America's war fighting commands. ACC operates fighter, bomber, reconnaissance, battle-management, and electronic-combat aircraft. ACC also provides command, control and communications systems, intelligence, surveillance and reconnaissance systems and conducts global information operations. HAF incorporates all elements of the United States Air Force (USAF) mission to deliver sovereign options for the defense of the United States of America and its global interests. SAF has responsibility for acquisition and auditing, comptroller issues/actions, inspector general matters, legislative affairs, and public affairs. AFOSI identifies, exploits and neutralizes criminal, terrorist, and intelligence threats to the USAF, Department of Defense (DoD) and United States Government.

1.1.2 Scope. The CAAS IV contract will provide Advisory & Assistance Services (A&AS) support in accordance with (IAW) Federal Acquisition Regulation (FAR) Part 37.2 in the areas of Management and Professional Services; Studies, Analyses and Evaluations; and Engineering and Technical Services. Outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, training and services. Performance under this contract shall be required both within the Continental United States (CONUS), to include Alaska and Hawaii, and outside the Continental United States (OCONUS).

1.1.3 Customers. All organizations within HQ ACC, ACC bases and ACC geographically separated units, HAF, SAF, AFOSI, and AFDW Contracting Office customers are authorized primary using activities of this contract. In addition, tenant activities located on any ACC base may utilize this contract vehicle when base contracting services are authorized as part of an approved Host Tenant Agreement (HTA). Other DoD activities that have either an HTA with ACC AMIC or AFDW Contracting Office or Memorandum of Agreement (MOA) with ACC AMIC are also authorized users of this contract.

1.2 Program Management.

1.2.1 General Requirements. The Contractor shall:

1.2.1.1 Provide a program management capability to manage the indefinite delivery/indefinite quantity (ID/IQ) contract. Identify any key personnel deemed critical to managing the overall performance of the ID/IQ contract.

1.2.1.2 Provide a primary point of contact to work with the Government on all CAAS IV issues.

1.2.1.3 Respond to Contracting Officer (CO) or Program Manager (PM) requests in a timely manner as directed.

1.2.1.4 Notify the CO of direction received from Government personnel that the Contractor considers outside the scope of PWS requirements prior to performing the work.

1.2.1.5 Actively pursue CAAS IV marketing opportunities and participate in annual customer education seminars, as required.

1.2.1.6 Program Management Reviews (PMR). Attend scheduled PMRs, as notified by the Government. The CO, PM, and other Government personnel, as appropriate, will meet periodically with the Contractor to review performance. PMRs will be held at least annually, alternating between ACC AMIC A&AS Division (DRA) and AFDW locations, as appropriate. The first year the Government reserves the right to conduct PMRs semi-annually. When possible/appropriate, the Government will attempt to conduct PMRs via teleconference to mitigate travel costs. PMRs will cover status and feedback on performance measures, Contractor performance, and any significant events. PMRs are intended to serve as an opportunity for open and frank discussions on the current status of the contract and applicable task orders (TO). The Government will provide advance copies of PMR agendas, seeking Contractor input/discussion items, and will provide meeting minutes for Contractor review and approval prior to making them official. The Contractor shall provide written notice to the PM identifying any areas of non-concurrence. Any information discussed at one PMR that is applicable to all Contractors will be included in each Contractor’s meeting minutes.

1.2.1.7 Performance Reviews. In addition to PMRs, the Government may meet with the Contractor, at Government or Contractor request, to discuss contractor-specific or TO-specific issues.

1.2.1.8 Contractor Identification. Contractor employees shall clearly identify themselves as “Contractors” at all times, in all communications and representations, including in the workplace, at meetings, in conversations, telecommunications, mail, electronic mail (e-mail), and faxes, whether with Government personnel, other Contractor personnel, or with the public. Contractor personnel shall wear a readily visible badge that clearly identifies them as Contractor employees.

1.2.1.9 Cross-Teaming Mitigation Plan. Disclose all cross-teaming arrangements and provide a Mitigation Plan for detecting, disclosing, avoiding and mitigating Organizational Conflict of Interest (OCI) issues/risks at the CAAS IV ID/IQ contract and TO levels when issues are identified. The Cross-Teaming Mitigation Plan shall address separate physical locations, separate work forces, separate management, separate computer systems, and a representation that there will be no “cross-talk” or information shared between the two affiliates in connection with all TOs.

1.2.1.10 Subcontractor List. Disclose new teaming partners/subcontractors prior to that entity’s participation in response to a TO solicitation. The Contractor shall receive CO approval prior to adding or deleting subcontractors from the Government-approved subcontractor list. The Contractor shall provide timely notification to the CO of any acquisitions or mergers that impact this contract. Prior approval of the contracting activity is required for subcontractors. If a subcontractor is contracted to perform the work on a CAAS IV requirement, a DD Form 254 between the primary contractor and subcontractor must be signed and provided to Government CO before the subcontractor begins performance on any CAAS IV TO, unless otherwise approved in writing by the CO.

1.2.2 Human Resource Management. The Contractor shall:

1.2.2.1 Personnel Qualifications. Provide qualified personnel at TO start that meet or exceed the stated Knowledge, Skills, and Abilities (KSA) qualification requirements in the TO, or as stated in the proposal when considered as an evaluation factor relevant to an award decision and incorporated into the resulting TO award. Labor Categories are included in PWS Appendix D, Task Order Proposal Process.

1.2.2.2 Personnel Maintenance. Maintain minimal personnel turnover throughout the life of the TO. Ensure continuation of services during personnel absences due to sickness, leave, and voluntary or involuntary termination from employment such that impact to the Government is minimal. Once a Contractor knows that an employee is leaving and will no longer support a task, the Contractor shall provide written documentation to the CO and Quality Assurance Evaluator (QAE) within three (3) business days of the employee advising the Contractor of his/her intent to leave. This written notification shall include the date and time the position will be vacant, the reason the employee will no longer work on the task, anticipated replacement date, and what management corrective action will be taken to ensure task mission completion. Position vacancies shall not exceed 14 calendar days unless approved in writing or otherwise directed in advance by the CO.

1.2.2.2.1 Replacement/Substitution. Prior to replacing/substituting personnel performing on TOs under this contract, the Contractor shall provide a sufficiently detailed qualification summary/resume of proposed personnel for Government coordination. This paragraph shall also apply when, at or prior to the start of TO performance, the Contractor provides personnel for work who were not part of or who replace any personnel submitted and evaluated as part of a TO proposal.

1.2.2.2.2 Removal of Personnel at Government Request. The Government may request removal (permanent or temporary) of personnel on a TO for security, safety or health reasons, upon discovery of fraudulent resume documentation, or when Contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person. The Contractor shall provide a sufficiently detailed qualification summary/resume of proposed personnel for Government coordination prior to replacing/substituting personnel under these circumstances.

1.2.3 Financial Management.

1.2.3.1 Invoicing. Invoices shall be provided within 90 days after the end of billing period, end of service performance period, purchase of materials, or completion of travel. Invoicing for travel shall be billed for the entire trip (inclusive of all costs associated with the trip) on a single invoice. Billing for a single trip shall not be broken out into various component billings spread across multiple invoices. Invoices shall be processed via Wide Area Work Flow (WAWF) IAW Section G of the CAAS IV ID/IQ contract.

1.2.3.2 Purchasing. The Contractor shall not purchase any material billable to the Government without prior written consent of the CO or QAE, as specified in the TO PWS.

1.2.4 Deliverables Management. The Contractor shall provide deliverables as specified in the ID/IQ contract and the TO. The ID/IQ deliverable requirements are as follows:

1.2.4.1 Initial Task Order Issued Upon Award of CAAS IV. Upon award of the CAAS IV ID/IQ contract, the Government will issue a task order to each of a target 18 contractors (target of 12 in the Small Business competition pool and target of six (6) in the Full and Open competition pool) to provide customer education, and a corporate web site that describes services/capabilities provided under CAAS IV. Awardees shall keep this site up-to-date and active for the life of the CAAS IV contract. Contractors shall also participate in all post award conference/CAAS IV kick-off events.

1.2.4.2 Quarterly Lapse Rate Report. Provide a Quarterly Lapse Rate Status Report IAW CAAS IV PWS Appendix B, Contract Data Requirement List (CDRL) A001 and in its attachment.

1.2.4.3 Quarterly Task Performance Summary. Provide a Quarterly Task Performance Summary IAW CAAS IV Appendix B, CDRL A002 and its attachment.

1.2.5 Contractor Furnished Supplies and Services. Except for those items or services specifically stated in the TO as Government furnished, the Contractor shall furnish the required supplies and services needed to perform each TO requirement.

1.3 Task Order Requirements. Contractors may submit a "Standing Proposal", which contains standard terms and conditions applying to most or all of the TOs. See CAAS IV PWS Appendix D for the TO proposal process and standard requirements.

1.3.1 Travel Reimbursement. Contractor personnel may be required to travel to attend meetings in support of tasks listed on each TO PWS. Travel costs shall be based on estimated costs per FAR Part 31.205-46. All trips shall be in accordance with regulatory requirements. All travel and associated estimated costs shall be coordinated and pre-approved in writing by the Government QAE prior to any trips. A contractor must be able to provide receipts for associated travel expenses being reimbursed by the Government.

1.3.1.1 Government travel cost estimates provided in TO solicitations shall be based on number of trips, number of personnel, and location Per Diem Rate as posted on http://www.defensetravel.dod.mil/. The Contractor shall use the Government-provided cost estimate in the TO price proposal.

1.3.1.2 The Government will limit reimbursement to actual expenses, subject to the limitations of the Joint Federal Travel Regulation (JFTR). Travel to attend meetings within the local city or base of assignment commuting area shall be considered a cost of doing business and will not be separately reimbursed. Local area travel is typically defined as a 30-mile radius around the base of assignment or designated place of performance.

1.3.1.3 Contractor travel for PMRs and performance reviews is considered a cost of doing business.

1.3.2 Duty Hours. Contractor duty hours shall be stated in each TO. Unless otherwise stated, normal duty hours are 0800-1700.

1.3.2.1 Legal Holidays. The following Federal holidays are observed under this contract:

Any of the above holidays falling on a weekend will be observed IAW the Government’s observation of that holiday.

1.3.2.2 In events such as a base shutdown due to severe weather or security issues (ex/September 11, 2001), IAW FAR Clause 52.249-14, Excusable Delays, in Section I of the contract, the Contractor will work with the Government to determine payment terms and any payments will be subject to Contracting Officer approval. For official MAJCOM family days, or holidays granted by Executive Order, the Government is not liable for the Contractor’s costs incurred for work at the locale affected by the shutdown on other than Firm Fixed Price (FFP) contracts. In all cases, if Government personnel are not available in the building/location of work to oversee Contractor activities, Contractor personnel shall leave the premises. Costs incurred for work will not be reimbursed, unless the option for alternate work locations or arrangements are specifically addressed in the individual TO PWS, coordinated with the QAE and approved by the Contracting Officer.

1.3.3 Place of Performance. The places of performance may include any ACC base, operating location, geographically separated unit or operating location with an ACC tenant activity, the NCR, or any HAF, SAF, AFOSI or AFDW-supported operating location. Place of performance may also include OCONUS locations. The specific place(s) of performance will be identified in each TO PWS.

1.3.4 Kick-Off Meetings. The Contractor shall schedule a kick-off meeting with the customer representative/QAE within 30 days of task order award. The Contractor shall provide date, time and location via e-mail notification to the customer representative/QAE and the Administrative CO responsible for award and administration of the TO. Notification shall be provided at least five (5) business days prior to the scheduled meeting.

1.4 Quality.

1.4.1 Quality Control. The Contractor shall develop, implement, and maintain a comprehensive inspection system that assures compliance with all requirements of this contract and its associated TOs IAW FAR Part 46, Quality Assurance.

1.4.2 Quality Control Plan (QCP). The Contractor shall develop a QCP that demonstrates how the Contractor shall maintain an inspection system acceptable to the Government covering the services under this contract. The Contractor shall provide the QCP to the Government NLT 30 days after CAAS IV contract award date. The Contractor shall also provide updated versions to the Government within 15 days of implementation by the Contractor. The QCP shall demonstrate the Contractor’s documented processes and procedures to monitor and control:

· Objectives in Service Summary (Table 1)

· Subcontractor relationships

· Contractor and subcontractor invoicing

· Non-conformances (Paragraph 1.4.3.2)

1.4.3 Performance Evaluation. Contractor performance outputs are subject to surveillance by a Government QAE to ensure compliance with this PWS. The Contractor shall comply with the following:

1.4.3.1 Access. The Contractor shall permit the CO or authorized representative access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, QAEs, state, federal, and other designated personnel in the performance of their official duties. Access shall be provided as soon as possible, but not to exceed one (1) workday after the request.

1.4.3.2 Non-conformances. Identify and control non-conformances through root cause analysis, corrective actions, and preventive actions. Focus on eliminating the cause to prevent reoccurrence. Maintain records of non-conformities and actions taken. Correct and provide response to all Government-identified non-conformances IAW time frames specified by the CO. This contract identifies two types of non-conformances: Minor and Major.

1.4.3.2.1 Minor Non-conformance. A minor non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. It normally does not increase risk to the Government. Minor non-conformances are typically low risk and are communicated through notices; first notices are issued for any identified non-conformance, second notices are issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a non-conformance notification (first of second notice), the Contractor shall complete applicable sections and return it to the CO within time constraints directed by the CO in the notice. A formal corrective action plan is not required for notices.

1.4.3.2.2 Major Non-conformance. A major non-conformance is a non-conformance that adversely impacts (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This type of nonconformance increases risk to the Government and therefore has a risk assessment rating of moderate or high. An example of increasing risk would be a significant number of recurring non-conformances, which is an indication of inadequate preventive measures/actions and lowers the Government’s confidence that the Contractor can provide quality services on time and within costs. The CO will communicate major non-conformances on a Corrective Action Request (CAR) form with a suspense date for the Contractor’s corrective action plan. As a minimum, the Contractor’s corrective action plan will address:

· Action taken to fix the immediate problem

· Root cause analysis of the problem to determine cause

· Corrective action on the cause of the problem

· Actions taken to prevent recurrence

1.5 Environmental Safety and Health.

1.5.1 Environmental Requirements. The Contractor shall comply with all applicable federal, state and local environmental statutes, instructions, manuals, handbooks, regulations, guidance, policy letters and rules (including all changes and amendments), and all Presidential Executive Orders in effect on the date of issuance of each TO. The Contractor shall comply with the highest degree of environmental protection where any disagreements exist. For OCONUS work, the Contractor shall also comply with all applicable host nation statutes and agreements. In addition, the Contractor shall comply with the following publications: the DoD Overseas Environmental Baseline Guidance Document (OEBGD) or the Final Governing Standards (FGS), if adopted for a particular location.

1.5.2 Safety and Health Requirements. The Contractor shall comply with all applicable Occupational Safety and Health Administration (OSHA) and Air Force Occupational Safety and Health (AFOSH) standards, technical orders, regulations and referenced publications both within and outside of the United States. The Contractor shall comply with the highest degree of safety protection where any disagreements exist.

1.6 Security.

1.6.1 Physical Security. The Contractor shall safeguard all Government property and controlled forms provided for Contractor use and adhere to the Government property requirements contained in this contract. At the end of each work day, all Government facilities, equipment and materials shall be secured.

1.6.2 For all TO requirements with classified work or access to classified information, the Contractor shall:

1.6.2.1 Clearance Requirements - DD Form 254. Comply with, coordinate and complete a DD Form 254, Department of Defense Contract Security Classification Specification requirements. Upon execution of award, the CO will sign the DD Form 254 for incorporation into the TO contract. The using activity will provide security classification guidance for performance of this contract. The Government will oversee the handling and storage of classified information and provide the appropriate storage capability for all classified material. All classified information shall be returned to the government upon termination of the contract.

1.6.2.2 The Contractor shall request security clearances (submit clearance paperwork to the Defense Security Service) for personnel requiring access to classified information within 15 days after receiving a facility clearance or, if the Contractor is already cleared, within 15 days after contract award. Due to costs involved with security investigations, requests for Contractor security clearances shall be kept to an absolute minimum necessary to perform contract requirements. Contractor personnel shall have appropriate clearances prior to commencing work on any TO unless otherwise approved in writing by the CO.

1.6.2.2.1 The Contractor shall notify the servicing Information Protection Office of contract award within 30 days after basic contract award. The notification shall include:

· Name, address, and telephone number of company representatives

· The contract number and contracting agency

· The highest level of classified information to which Contractor employees require access

1.6.2.2.2 ACC Industrial Security guidelines stipulate that facility clearances must be specific and that Contractor employee security clearances cannot be higher than the facility clearance of the company. Facility clearances shall match the clearance level required of contractor employees. For example, if a TO effort requires Contractor employees to have Top Secret clearances, then the company facility clearance shall be Top Secret and shall be upgraded prior to performance on the TO, unless otherwise directed by the CO. Local security clearance requirements will apply to each TO.

1.6.2.2.3 The Government assumes costs and conducts security investigations for facility security clearances.

1.6.2.3 Visitor Group Security Agreement (VGSA). Enter into a long term VGSA through the host base Information Security Program Manager. Provide the information requested by the Notification of Government Security Activity and Visitor Group Security Agreements Clause, AFFARS 5352.204-9000. Visitor Groups will safeguard all collateral classified information IAW DoD 5200.1-R, Information Security Program; AFI 31-401, Information Security Program Management; AFI 31-601, Industrial Security Program Management, and other directives deemed necessary by the servicing Information Protection office. In addition to the items required by AFFARS 5352.204-9000, the VGSA shall outline how the Contractor integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation, the use of security forms and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation, and protection of high value pilferable property.

1.6.2.4 Listing of Employees. Maintain a current list of employees to include key personnel. The list shall include the employee's name, social security number, and level of security clearance. The list shall be validated and signed by the company Facility Security Officer and shall be provided to the Sponsoring Agency’s Security Manager and CO within 30 days of contract award. An updated listing shall be provided within 5 days of any change in employee's status or information.

1.6.2.5 Security Training. Provide employees with training required by DoD 5200.1-R, Information Security Program Regulation and AFI 31-401, Information Security Program Management. The Contractor shall also provide initial and follow-on training to their Contractor personnel who work in Air Force controlled/restricted areas IAW AFI 31-101, Air Force Installation Security Program. This training shall be provided by an appointed security manager for the on-base Visitor Group. The security manager may be a full time or an additional duty position.

1.6.2.6 Pass and Identification Items. Ensure the pass and identification items required for contract performance are obtained for employees and non-Government owned vehicles prior to TO start date.

1.6.2.7 Retrieving Identification Media. Retrieve all identification media, including vehicle passes, when the contract expires or from employees who depart for any reason before the contract expires, e.g., terminated for cause, retirement, etc.

1.6.2.8 Traffic Laws. Ensure all Contractor employees comply with base traffic regulations.

1.6.2.9 Weapons, Firearms and Ammunition. Not possess weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on any installation or any office/working location covered under this contract.

1.6.2.10 For Official Use Only (FOUO). Comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO material.

1.6.2.11 Reporting Requirements. Report to an appropriate authority (i.e., CO, PM, QAE) any information or circumstances which they are aware of that may pose a threat to the security of DoD personnel, Contractor personnel, resources and classified or unclassified defense information.

1.6.2.12 Controlled/Restricted Areas. Implement local base procedures for entry to Air Force controlled or restricted areas where Contractor personnel shall work. The Government will complete an AF Form 2586, Unescorted Entry Authorization Certificate, completed and signed by the sponsoring agency’s Security Manager, before a Restricted Area Badge will be issued. Contractor employees shall have a favorably completed National Agency Check plus written Inquiries (NACI) investigation before receiving a Restricted Area Badge. Interim access may be granted IAW AFI 31-501, Personnel Security Program Management. Contractor personnel must have appropriate clearances prior to commencing work on any TO unless otherwise approved in writing by the CO.

1.6.2.13 Key Control. Establish and implement procedures to ensure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government.

1.6.2.13.1 The Contractor shall immediately report to the QAE or PM any occurrences of lost or duplicated keys within two days of occurrence.

1.6.2.13.2 In the event keys are lost or duplicated, the Contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks with no additional cost to the Government. The Government may replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor.

1.6.2.13.3 The Contractor shall not loan issued keys to any other persons nor allow access by use of issued keys to other persons not associated with performance of work at the contract work site.

1.6.2.14 Lock Combinations. Control access to all Government-provided lock combinations to prevent unauthorized entry. The Contractor is not authorized to record lock combinations without written approval by the QAE. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

1.6.2.15 Theater/Country Clearances. Obtain special theater and/or country clearances, and comply with theater/country specific requirements, for applicable OCONUS work. These requirements will be identified in the TO PWS. DoD 4500.54-G, DoD Foreign Clearance Guide, states the requirements for travel to specific countries.

1.6.2.16 Restricted/Formerly Restricted Data. Obtain a finale U.S. Government clearance at the appropriate level before obtaining access to RESTRICTED DATA and FORMERLY RESTRICTED DATA requires.

1.6.3 Communications Security (COMSEC). Contractors may require access to COMSEC information on Air Force installations. The Contractor shall not require a COMSEC account. Access will be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to US citizens holding final US Government clearances. Such information is not releasable to personnel holding only reciprocal clearances.

SECTION 2.0 SERVICE SUMMARY (SS) ____________________

This SS implements AFI 63-124, Performance-Based Services Acquisition, and identifies critical success factors for the contract. The SS items are listed in Table 1.

1.1 Purpose. The SS lists performance objectives for the required services the Government will surveil. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” or “Inspection” in Section E of the contract and “Default” as in Section I of the contract. These include 52.246-2, Inspection of Supplies—Fixed Price (Aug 1996), 52.246-3, Inspection of Supplies Cost-Reimbursement (May 2001), 52.246-4, Inspection of Services – Services (Aug 1996), 52.246-5, Inspection of Services Cost-Reimbursement (Apr 1984), 52.246-6, Inspection –Time-And-Material And Labor-Hour (May 2001), and 52.249-8, Default (Fixed Price Supply & Service) (Apr 1984).

1.2 Components. The SS states the performance objective (required service), and threshold (performance standard, accept and reject points (if applicable)) in either a qualitative or quantitative fashion for each critical success factor.

1.3 Performance Plan. The SS shall be used as the baseline to develop the Government Performance Plan. The Plan shall identify the audit methods and procedures the Government will use to evaluate the Contractor's performance.

1.4 Right to Surveil. The Government reserves the right to surveil all services and requirements called for in this PWS IAW FAR Part 52.246 to determine whether the Contractor is meeting performance objectives and goals.

TABLE 1. SERVICE SUMMARY (SS)

a) Vacancies are filled with qualified personnel within 14 days of resignation notification by incumbent personnel to the Contractor, unless otherwise approved in writing by the CO

AND

b) there is no mission impact due to position vacancies or unqualified personnel

Develop and submit all required deliverables

a) 100% of CDRL deliverable requirements are met and received on time

AND

b) critical information is accurate

SECTION 3.0 GOVERNMENT FURNISHED PROPERTY & SERVICES

1.1 General Information. The Contractor shall ensure accurate control and accountability of all Government Furnished Property (GFP). Other than the GFP listed below, specific services and property provided to the Contractor shall be identified in each TO.

1.2 Documents. Unless otherwise stated in the TO, the Government will furnish or make available to the Contractor any documentation/material deemed necessary to accomplish requirements of the TO.

1.3 Local Area Network (LAN). Unless otherwise stated in the TO, the Contractor (with a valid NAC check), shall be provided access to the host base’s unclassified computer network and its inherent capabilities including, but not limited to: Internet access, electronic mail, file and print services and dial-in network access. The Contractor shall be aware of and abide by all Government regulations concerning authorized use of the Government's computer network including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4 Workspace. Unless otherwise specified in the TO, the Government will provide the Contractor adequate workspace and all office supplies necessary to perform the requirements of the TO.

1.5 Publications and Forms. Publications and forms applicable to this PWS are coded as mandatory and are listed in Appendix C of this PWS. The Contractor shall comply with mandatory publications and forms to the extent specified in this PWS. The Contractor shall be responsible for all updates, supplements, and amendments to mandatory documents throughout the life of this contract. Additional publications and forms may be specified in a TO.

SECTION 4.0 APPENDICES_________________

Appendix A Acronyms

Appendix B Contract Data Requirements List (CDRL)

Appendix C Publications and Forms

Appendix D Task Order Proposal Process

CAAS IV PWS