Fairchild__PWS_Conformed_0004.pdf

FA3002-12-R-0022

Amendment 0004

FAIRCHILD HELICOPTER MAINTENANCE

PERFORMANCE WORK STATEMENT

FOR

AIRCRAFT MAINTENANCE SUPPORT SERVICES

TH

RESCUE FLIGHT (RQF)

FAIRCHILD AFB, WA

i

Fairchild AFB

Applicable to All Services

TABLE OF CONTENTS

Section 1 – EXPECTATIONS

Section 1-1 - Mission Page

1.1. Mission Overview…………………………………………………….. 1-1-1

1.2. Goals and Objectives…………………………………………………. 1-1-1

Section 2 – APPLICABLE TO ALL SERVICES Page

2.1. Description of Services/General Information............................................ 2-1-1

2.1.1. All Services……………………………………………………………… 2-1-1

2.1.2. Program Cost............................................................................................ 2-1-1

2.1.3. Personnel.................................................................................................... 2-1-3

2.1.4. Service Provider Contingency Plans........................................................ 2-1-7

2.1.5. Training..................................................................................................... 2-1-8

2.1.6. Quality Control………………………………………………………….. 2-1-13

2.1.7. Occupational Safety and Health …………….......................................... 2-1-13

2.1.8. Security Requirements……...................................................................... 2-1-14

2.1.9. Vehicles.……………................................................................................ 2-1-19

2.1.10. Environmental Protection……………...................................................... 2-1-21

2.1.11. Technical Guidance……………............................................................... 2-1-28

2.1.12. Communications…………….................................................................... 2-1-29

2.1.13. Records Management……………............................................................. 2-1-29

2.1.14. Financial Management…………….......................................................... 2-1-31

2.1.15. Protection of Safety Information Resulting From Investigations of Air Force Mishaps......……………...................................................... 2-1-32

2.1.16. Plans and Support Agreements……………............................................. 2-1-32

2.1.17. Conservation of Utilities……………....................................................... 2-1-33

2.1.18. Government Observations……………………………………………..... 2-1-33

2.1.19. Service Provider Mobilization/Changeover ............................................. 2-1-34

2.1.20. Required Reports and Collateral Duties.................................................... 2-1-35

2.1.21. Service Provider Directives/Instructions/Regulations............................ 2-1-36

2.1.22. Emergency Plans & Services.................................................................. 2-1-37

2.1.23. Service Provider Furnished Services, Equipment, Property, Supplies and Vehicles............................................................................................. 2-1-39

2.1.24. Custodial Services Housekeeping............................................................ 2-1-40

2.1.25. General Information................................................................................. 2-1-42

2.1.26. Government Property-Service Provider Responsibilities…………….… 2-1-43

2.1.27. Key/Combination Control…………………………………………..… 2-1-46

2.1.28. Information Technology Equipment (ITE)….………………………..… 2-1-46

Section 2-2 - Reserved ii

Section 2-3 – Government Furnished Property and Services

2.3. Government-Furnished Property and Services.....……………………….. 2-3-1

2.3.1. Facility……………………………………….…….…………………… 2-3-1

2.3.2. Government Property………………………....…….…………………... 2-3-3

2.3.3. Transportation…………………………………………………………… 2-3-6

2.3.4. Support Services………………………………………………………… 2-3-6

2.3.5. Government Performance of Services……………………………….. 2-3-9

Section 3 – AIRCRAFT MAINTENANCE

Section 3-1 – Description of Services Page

3.1. Description of Services/General Information............................................. 3-1-1

3.1.1. Aircraft Maintenance Mission………………………………………….. 3-1-1

3.1.2. Maintenance Discipline.............................................................................. 3-1-1

3.1.3. Use of Technical Order Supplements…………....................................... 3-1-1

3.1.4. SP Responsibilities…............................................................................... 3-1-3

3.1.5. Hours of Operation................................................................................... 3-1-6

3.1.6. Flying Program…………………………………………........................... 3-1-6

3.1.7. Personnel………………………………..................................................... 3-1-7

3.1.8. Occupational Safety and Health.............................................................. 3-1-8

3.1.9. Required Reports and Collateral Duties ................................................ 3-1-8

3.1.10. Financial Management………................................................................... 3-1-8

3.1.11. Protection of Safety Information.................... ......................................... 3-1-9

3.1.12. Aircraft Maintenance Management…….................................................. 3-1-9

3.1.13. Foreign Object Damage (FOD) Prevention Program................................ 3-1-11

3.1.14. Implementing/Managing Severe Weather Aircraft Protection Program.. 3-1-12

3.1.15. Recovery and Repair of Off Station Aircraft........................................... 3-1-13

3.1.16. Mission Essential Personnel (MEP).......................................... ................ 3-1-13

3.1.17. Maintenance Management Analysis (MMA) Function............................. 3-1-13

3.1.18. Plans, Scheduling and Documentation (PS&D Function………..…….… 3-1-14

3.1.19. Maintenance Operations Center……………………………..................... 3-1-16

3.1.20. Maintenance/Supply Interface………….................................................... 3-1-18

3.1.21. Aircraft Maintenance Functions................................................................. 3-1-20

3.1.22. Aerospace Ground Equipment (AGE)........................................................3-1-24

3.1.23. Propulsion……………………....................................................................3-1-24

3.1.24. Corrosion Control……………………........................................................3-1-25

3.1.25. Munitions Management, Accountability, Inspection, Storage and

Handling………………………………………………………………….. 3-1-26

3.1.26. Quality Control (QC)................................................................................. 3-1-26

3.1.27. Resource Reclamation……………………………………………………. 3-1-34

3.1.28. Government Quality Assurance Surveillance……………………………. 3-1-35

3.1.29. UH-1N Logistics Support Concept……………………………………… 3-1-36

Section 3-2 - Services Summary iii

3.2. Services Summary………………………………………………………. 3-2-1

3.2.1. Government Performance Thresholds........................................................ 3-2-1

3.2.2. Asset Non-Availability………………...................................................... 3-2-3

3.2.3. Failure to Maintain Standards..................................................................... 3-2-3

3.2.4. Quarterly Thresholds………………………………………………….......3-2-3

Appendix 2A – Applicable Publications............................................................... 2A-1

Appendix 2B – Reserved

Appendix 2C – Reserved

Appendix 2D – Required Reports……………………………………………..... 2D-1

Appendix 2E – Collateral Tasks.......................................................................... 2E-1

Appendix 2FA – Government Furnished Property (EAID)…………………….... 2FA-1

Appendix 2FB – Government Furnished Property and Services (Non-EAID)….. 2FB-1

Appendix 2FC – Government Furnished Property and Services (Tools)………… 2FC-1

Appendix 2FD – Government Furnished Property and Services (ITE)……….. 2FD-1

Appendix 2FE – Government Furnished Property and Services (Vehicles).......... 2FE-1

Appendix 2FF – Government Furnished Property and Services (Training)…….. 2FF-1

Appendix 2G – Acronyms…………………....................................................... 2G-1

Appendix 2H – OPLANS and Support Agreements………………….……..… 2H-1

Appendix 3A – Reserved

Appendix 3B – Workload Data……………………………………………….... 3B-1

Appendix 3BA – Workload Data (7501 Reports) ……………………………….. 3BA-1

Appendix 3C – Maps and Work Area Layout …………………………………. 3C-1

Appendix 3D – Required Reports………...……………………………………. 3D-1

Appendix 3E – Collateral Tasks……………………………………………....... 3E-1

Appendix 3F – Reserved

Appendix 3G – Reserved

Appendix 3H – Reserved

Appendix 3I – Special Training, Certification and License Requirements......... 3I-1

Appendix 3J – Transition/Mobilization………………………………………… 3J-1

Section 4 thru Section 32 – RESERVED

Aircraft Maintenance

1-1-1

Section 1

Expectations

Section 1-1 - Mission

1.1. Mission Overview

1.1.1. The mission of the 58

th

Operational Group’s, 36 th

Rescue Flight is to support the 336

Training Group in the execution of its AETC syllabi and provide evacuation of injured DoD personnel from remote training areas.

1.2. Goals and Objectives. The Service Provider (SP) shall:

1.2.1. Provide world-class helicopter support to the Survival School and provide search and rescue support to the community.

1.2.1.1. Conduct safe, efficient, and effective sortie production for four hoist-equipped helicopters.

1.2.1.1.1. The SP shall meet or exceed AETC contract and Government surveillance performance thresholds (standards) (See Section 3-2, Paragraph 3.2.1.1., Table 3.2.1., for performance thresholds and calculation methods.) Note: These performance thresholds and calculations may be adjusted periodically by the Government.

1.2.1.1.2. If Government actions such as supply difficulties significantly impair the service provider's ability to meet established performance thresholds, the service provider may provide written justification for noncompliance to the applicable Functional Commander (FC)

In Accordance With (IAW) Air Force Instruction (AFI) 63-101, Acquisition and Sustainment

Life Cycle Management, and the Contracting Officer (CO). The FC will coordinate with HQ

AETC/A4M for waiver approval/disapproval and provide a copy of temporary waivers to HQ

AETC/A4PM after approval/disapproval. The Government has the authority to disapprove requests. Failure of the service provider to initiate requisite aircraft or equipment repairs, including local manufacture and special repair requests; upkeep equipment; or to comply with any other standard procedures as defined in this contract and in applicable AF directives and technical orders will result in the Government denying waiver requests.

1.2.2. Meet our customer needs; field unit/MAJCOM objectives and student satisfaction.

Continually improve the quality of our training processes; both training experience and results; ensure timeliness of the graduates; and endeavor to meet established completion dates.

1.2.2.1. Ensure one-hundred percent (100%) readiness of SP personnel and equipment to meet mission requirements.

1.2.3. Be environmentally responsible.

1.2.4. Preserve team Fairchild resources through a proactive safety program.

Aircraft Maintenance

1-1-2

1.2.5. Establish a culture which integrates risk management in all operational decisions.

1.2.6. Conduct daily operations in a professional/courteous manner.

Applicable To All Services

2-1-1

SECTION 2 – 1

GENERAL INFORMATION

2.1. Description of Services/General Information

2.1.1. All Services: The SP shall:

2.1.1.1. Meet all requirements and responsibilities for aircraft maintenance support services for the 58 th

Operational Group (OG) and 36

Rescue Flight (RQF), Fairchild AFB, WA.

2.1.1.2. Be fully trained, qualified, and knowledgeable professionals who are customer service oriented.

2.1.1.3. Ensure quality work performance in accordance with all applicable performance thresholds and requirements of this Performance Work Statement (PWS).

2.1.1.4. Partner with the Fairchild AFB community to continuously improve the quality of the programs and services offered in support of the 58 OG and 36 RQF mission.

2.1.1.5. Support and participate in Air Force Smart Operations for the 21 st Century (AFSO21), Air Force Lean initiatives, and Federal Green Procurement Program at no additional cost to the Government. Support and participate may include establishing Air Force Operations and

Maintenance funds cost saving initiatives.

2.1.2. Program Cost.

2.1.2.1. Reimbursable Cost

2.1.2.1.1. The Government will reimburse the SP for actual cost incurred for these reasons:

2.1.2.1.1.1. The Government expressly reserves the right to incorporate additional maintenance support, including maintenance of other Mission Design and Series (MDS) aircraft, on-equipment maintenance and off-equipment maintenance to support the missions of the 36 RQF, under authority of FAR 52.243-1, Changes-Fixed Price, Alternate 1.

2.1.2.1.1.2. For weekend flying, if maintenance support is necessary, the SP shall use SP managed overtime to accomplish this support. Forecasted contract overtime is included in the contract basic service price (CLIN X001). The Government has established a cost reimbursable Government Directed Over and Above Overtime CLIN X002 to address overtime issues above and beyond the SP’s allocated Forecasted Overtime. (See also paragraph 3.1.6.3.3.).

2.1.2.1.1.3. Travel. SP personnel may be required to travel in performance of assigned functions consistent with the scope of this PWS. When travel is required, the SP shall submit a request to the Contracting Officer Representative (COR) Office and the Contracting Officer

2-1-2

(CO) identifying the purpose, location, dates, and personnel (name and title) requested for the official travel.

2.1.2.1.1.4. The travel request will be forwarded to the SP’s Contract Manager, requesting an estimate of travel costs. Costs in excess of maximum per diem rates or the lowest customary standard, coach or equivalent airfare shall include written justification for use of the higher amounts approved by the SP’s Contract Manager and shall receive advance approval by the

CO. After review of the estimated costs and verification of funds availability, the CO will notify the Chief COR and the SP’s Contract Manager if the travel has been approved. After completion of the approved travel, the SP shall submit a detailed breakdown of expenses with receipts for expenses of $75.00 or more to the Chief COR for review. The SP’s shall submit invoices via Wide Area Work Flow (WAWF) for reimbursement of travel costs. Travel shall be conducted in accordance with FAR 31.205-46, Travel Cost, and Joint Travel Regulations

(JTR) Vol. II, Appendix E, Part 3, Gov’t Contractor’s/Contractor Employees’ Travel. Travel conducted that does not follow the procedures above and the mandatory travel guidance shall not be reimbursable to the SP.

2.1.2.1.1.5. For repair of damaged Government property caused by perils such as fire, lightning, windstorm, tornado, cyclone, hail, explosion, civil and military action, aircraft or falling objects, whenever repair of such damage is beyond the normal capabilities of the SP, as determined by the CO.

2.1.2.1.1.6. Whenever costs as defined in PWS paragraph 2.1.2.1. are incurred by the SP, are allowable pursuant to FAR Subpart 31.2, Contracts With Commercial Organizations, and are approved by the CO, the SP shall be directly reimbursed for such costs. There shall be no allowance for Profit, Fee and G&A.

2.1.2.1.1.7 DIRECT REIMBURSABLES. Effort required and performed under the cost reimbursable Contract Line Items (CLINs) numbers X002 through X005, in support of the

Fairchild Aircraft Maintenance contract will be requested and approved, or may be executed by contract modification prior to the execution of work. After performance, purchase and/or payment by the SP, the Government will reimburse the actual costs incurred. Unless stated otherwise at the time the modification is issued, no other overhead, G&A or profit will be paid for work performed under cost reimbursable line items. Accounting and reimbursement for these efforts will be consistent with authorized accounting standards and bookkeeping procedures. Vouchers shall be submitted using a separate invoice, which shall detail all items for which reimbursement is claimed. These costs on these vouchers may be audited by the appropriate Government audit agency.

2.1.2.1.1.8. Upon proper submission of invoices or vouchers and such other evidence or proof of costs as required by the CO, the CO will approve, as otherwise provided in this contract, such costs subject to availability and certification of funds or a Supplemental Agreement will be executed to provide payment therefore.

2.1.2.2. Overtime Costs

2-1-3

2.1.2.2.1. Forecasted contract overtime is included in the contract basic service price (CLIN

X001). The workload for the forecasted contract overtime data is contained in Appendix 3B, Table 13.3., Forecasted Overtime Table.

2.1.2.2.2. The SP shall be responsible for management and control over the forecasted overtime for this contract not to exceed the forecasted level established by the Government for the applicable FY in the Appendix 3B, Table 13.3., Forecasted Overtime Table. The SP shall notify the Government COR or FC prior to using Forecasted Overtime.

2.1.2.2.2.1. The SP shall provide a monthly report of overtime usage to the Chief COR, HQ

AETC/A4PM Program Manager (PM) and the CO NLT the fifth (5 th

) working day of each following month (even if no overtime was used).

2.1.2.2.3. The Government has established a cost reimbursable Government Directed Over and Above Overtime CLIN X002 to address overtime issues above and beyond the SP’s allocated Forecasted Overtime. Government Directed Over and Above Overtime requires CO approval before the requested overtime can be utilized. All of the SP controlled overtime shall have been utilized or consumed while working non-stop (such as to repair a hard broke aircraft) before the Government will consider the request.

2.1.2.2.3.1. Request for Government Approved Over and Above Overtime shall be submitted in writing (via e-mail) to the Government COR office, coordinated through HQ AETC/A4PM

PM, and will be approved/disapproved by the CO.

2.1.2.2.3.2. If the SP receives approval from the CO to proceed using the Government

Directed Over and Above overtime, the actual overtime maintenance support cost will be finalized upon completion of the overtime maintenance support with the Government COR office. The final overtime maintenance support costs determination will be based upon actual labor hours completed, SP employees labor categories, SP employee rates of pay, and actual number of SP employees utilized to support the overtime requirement. The service provider shall invoice for the Government Directed Over and Above Overtime maintenance support determination costs using a separate series of Standard Forms 1034, Public Voucher for

Purchases and Services other than Personal, or a locally developed form.

2.1.3. Personnel. The SP shall:

2.1.3.1. Exercise management, operational control, and retain full responsibility for performance requirements set forth in this PWS. SP personnel shall conduct daily operations involving customers in a professional/courteous manner. The Government will not exercise any direct supervision over the SP’s employee performance under this contract. Government observations will be conducted as indicated in paragraph 2.1.18. of this PWS, the Quality

Assurance Surveillance Plan (QASP), Mandatory Procedures (MP) 5301.602-2(d), Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative

(COR), AFI 21-101, Aircraft and Equipment Maintenance Management, and clauses included in the contract.

2-1-4

2.1.3.1.1. Qualification of Personnel: Provide only properly trained, qualified, and/or certified technicians to meet mission requirements. The SP must be able to understand technical orders, AFI’s, and other applicable guidance relevant to this contract performance.

Additionally, the SP must be able to properly document maintenance actions in applicable forms and maintenance information systems. Employee’s training record shall be provided to the Government upon request (See also PWS paragraph 3.1.7.2.).

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and HQ AETC/A4PM PM at the Pre-performance

Conference. Changes to the list shall be submitted to the CO within thirty (30) calendar days after the change. This information may be provided to other Government agencies or activities for official use only.

2.1.3.2. Provide an on-site manager and alternate(s). (See also Section H-3) At least one (1) shall be physically present during normal duty hours (0700-1700) at the 36 RQF hanger. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The on-site manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $100,000. SP shall sign and return modification(s) to the CO within three (3) duty days. If required by the FC, the on-site manager or designated alternate(s) shall be available on-site within one-half (1/2) hour of notification at the 36 RQF maintenance hanger, when contract performance occurs outside normal working hours. In addition, the SP shall:

2.1.3.2.1. Furnish, in writing, to the CO, the names and phone numbers of the contract on-site manager and all SP management and supervisory personnel not later than the contract pre-performance conference. The CO will be notified immediately of any proposed changes to the SP's key personnel. A revised listing will be provided to the CO within five (5) workdays after changes occur. The SP shall provide the CO a résumé for the on-site manager and alternate(s) prior to their replacement.

2.1.3.2.2. Submit to the CO within fifteen (15) calendar days after contract start date, the names, addresses, and social security numbers of its personnel and its subcontractors' names and addresses. Provide updates quarterly. This information may be provided to Government agencies or activities for official use only.

2.1.3.2.3. Assign personnel, by letter, to perform collateral duties identified in Appendix 2E

NLT contract start date.

2.1.3.2.4. Provide to FC, COR, and CO a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned NLT contract start date.

2.1.3.2.5. SP Manpower Reporting

2-1-5

a. The SP shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The

SP shall completely fill in all required data fields at http://www.ecmra.mil.

b. Reporting inputs will be for the labor executed during the period of performance for each

Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. The SP may direct questions to the CMRA help desk.

c. Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and SP identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the SP name and contractor number associated with the data.

d. User Manuals: Data for Air Force service requirements must be input at the Air Force

CMRA link. However, user manuals for Government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

2.1.3.3. The SP shall conduct random drug tests on all SP employees who are employed under this contract IAW DFARS 252.223-7004, Drug-Free Work Force. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.3.1. SP employees shall be subject to substance abuse testing as a result of an AFI 91-

204, Safety Investigations and Reports, investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO may identify the employees to be tested, the drugs for which those employees must be tested for and set the time frame the testing shall be conducted within. The SP shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/

Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. Results of the test(s) shall be provided to the

Government solely for the purpose of completing an investigation IAW AFI 91-204, AETC

SUP 1, Safety Investigations and Reports (all).

2.1.3.4. Employees. The SP shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities. Background investigations shall be used to screen employees.

2.1.3.4.1. The SP shall not employ any person who is an employee of the Department of the

Air Force (AF) either military or civilian, if such employment would be contrary to the

Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3, and DoD 5500.07-R, Joint Ethics Regulation (JER), Chapter 8, unless such http://www.ecmra.mil/ http://www.ecmra.mil/

2-1-6 person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

2.1.3.4.2. The SP shall not employ any person who is a spouse or dependent child of a

Department of the AF employee either military or civilian, when such AF employee would be placed in a conflict or interest or appearance of a conflict of interest by virtue of such employment.

2.1.3.4.3. The SP acknowledges that off-duty employment of active duty military personnel may interfere with the SP's ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel, and permanent change of station orders. The abrupt absence of these personnel shall not constitute an excuse for nonperformance under this contract.

2.1.3.5. Personal Appearance.

2.1.3.5.1. SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition shall be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). Note: Uniform clothing must be wash and wear. If caps are worn on the flight line they must adhere to base instructions, AETC, AF and Occupational Safety and Health Administration (OSHA)

Foreign Object Damage (FOD) prevention directives. Caps/hats shall not be worn inside engine intake danger zones as defined by the specific aircraft Technical Orders (TOs). SP shall ensure clothes, jewelry, hairpieces and accessories worn by SP employees with access to the flight line, engine operating areas or industrial work area do not present a potential FOD hazard IAW NAS 412 NFPA1, National Aerospace Standard 412, Foreign Object

Damage/Foreign Object Prevention Uniform Fire Code 1 (all). SP personnel below management level shall wear company distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the management level shall clearly depict the company name. The employee’s first or last name shall be on the uniform shirts and jackets/coats (the union position may be included if applicable).

2.1.3.5.2. Designated SP personnel (i.e. management level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP-provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

2.1.3.5.3. Company name/union logo or insignia and/or company/union position title, and employee’s name shall be attached to uniform shirt, and jacket/coat at no cost to the

Government. Logo insignia must not exceed 13 square inches in size. Letters and/or numbering shall not exceed 2 inches in height. If incorporated, presentation, (e.g. logo, lettering, etc…) must maintain a professional image and must be permanently attached.

2.1.3.5.3.1. Conservative shorts may be worn. If worn, shorts shall be of the same material as the long pants and not shorter than four (4) inches above the knee. Visible socks must be conservative. During periods of cold weather, employees on the flight line are authorized to

2-1-7 wear plain (no patches) black or dark blue ski caps. On the flight line, caps shall be tight fitting and pulled down securely on the head to prevent FOD hazards. During periods of warm weather, the wear of undergarments (crew neck t-shirts) as outer garments is permitted in the following colors: gray, navy, black or red; however, shirts must be plain and display the company logo only.

2.1.3.5.4. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing), tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene or advertising logos or undergarment type shirts worn as exterior clothing (except crew neck t-shirts as authorized in above paragraph), gym or sweat suit apparel, or any clothing that in the judgment of the CO could present an unfavorable image or cast discredit upon the installation, its personnel, or the

AF.

2.1.3.5.5. The SP, FC and CO will jointly determine the appropriate dress for situations not covered above or for which an interpretation must be decided. All SP personnel shall be in company distinctive uniforms not later than (NLT) sixty (60) calendar days following contract start date and NLT thirty (30) calendar days for newly hired employees.

2.1.3.6. Tobacco Policy: The SP and its employees shall comply with the Air Force and

Fairchild AFB facilities smoking policy as described in AFI 40-102, Tobacco Use in the Air

Force, AETC SUP 1 and local policies.

2.1.4. SP Contingency Plans. The SP shall:

2.1.4.1. Develop and maintain a Strike Plan that establishes procedures to cope with labor disputes among its workforce. The plan shall be submitted to the CO not later than the pre-performance conference for acceptance. Strike plan shall be submitted to the CO within five

(5) workdays after changes occur.

2.1.4.2. The SP shall establish and maintain a complete Contingency Plan that will ensure continuation of services during periods of crisis, such as a national wartime mobilization.

One (1) copy of SP's Contingency Plan shall be provided to the CO not later than sixty (60) calendar days following the contract start date. The SP can consolidate changes to the plan and submit them as an updated plan within sixty (60) calendar days after changes occur.

2.1.4.3. The SP shall participate in the development of Government plans that involve SP controlled resources.

2.1.4.4. When required by the CO, the SP shall respond to all new requirements directed by base or unit plans. The CO will verbally advise the SP of the effort required and follow up as soon as possible with a written authorization. In the event that new requirements (as directed by Government plans) will result in an increase in contract price, the SP shall submit a request for equitable adjustment within thirty (30) calendar days of notice of the new requirement.

2-1-8

2.1.4.5. Continuation of essential services as defined in DoDI 1100.22, Policy and Procedures for Determining Workforce Mix, does not apply to this contract.

2.1.4.6. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

PRESIDENT OF THE UNITED STATES OF AMERICA OR THE SECRETARY OF

DEFENSE OR COMBATANT COMMANDER. Services covered by this contract are determined to be non-essential for performance during crises according to DoDI 1100.22, paragraph 5b and DFARS 237.76, Continuation of Essential Contractor Services. However, in the event of an unforeseen natural or military crisis (i.e., hurricane, insurrection, etc.) or a significant emergency is declared, the CO will contact the SP to notify him/her of the situation and any possible changes to the contract responsibilities. Upon notification by the

CO, the SP shall perform special event services due to contingencies, natural disasters, facility operation on an extended basis up to twenty-four (24) hours per day, etc. In the event of verbal notification by the CO, the CO shall provide written confirmation of such notification within five (5) calendar days. If additional contract costs are incurred under this paragraph, the SP shall have up to thirty (30) calendar days to request equitable contract price adjustments.

2.1.5. Training.

2.1.5.1. Technical Training. SP personnel assigned shall be fully trained/qualified to a level of performing without direct supervision prior to being declared position qualified. All training required as a result of this PWS, including Federal, or State requirements to maintain certification or qualification shall be the responsibility of the SP, unless specified in Appendix

2FF. Loss of certification which leads to retraining will be at the SP’s expense. The

Government will provide technical training for new equipment requirements/technologies not currently addressed in this PWS. This training will be provided to an initial cadre of SP personnel requiring specialized formal training, not to exceed twenty-five (25) percent of the target population. Requests for training shall be IAW AETC Education and Training Course

Announcement website instructions and submitted a minimum of ninety (90) calendar days prior to class start date by the SP through the Chief COR to the CO. The Government will reimburse actual training costs (e.g. conference, seminar, and class fees as approved by the

CO), per diem, and travel at Government rates IAW JTR. Allowable costs will be reimbursed under the Travel CLIN. All other required training shall be provided, and conducted, by the

SP. Course development plans, and Plans of Instruction shall be included in the SP Task

Certification and Qualification Training Plan. The SP shall provide formal classroom instruction in any/all technical areas where previous experience and/or expertise are below

PWS requirements, or where performance evaluations indicate a shortfall in SP certification and qualification training. As a minimum, general aircraft servicing, system familiarization, and qualification training shall be conducted on tasks that require special certifications.

2.1.5.1.1. The Government will provide Field Training Detachment (FTD) and locally developed training for UH-1N aircraft systems and special certification for flight control rigging, aircraft recovery team chief, weight and balance and vibration analysis/tracking for

SP designated instructors/certifying/qualifying officials to fulfill the requirements of AETC

Instruction (AETCI) 21-112, AETC Civil Service and Contractor Aircraft Maintenance

2-1-9

Training Programs (maximum of four (4) individuals per course, only one (1) of each course will be provided, see Appendix 2FF). The SP's training manager shall coordinate availability and tentative seat reservations with the Chief COR and with HQ AETC/A4MMR. For

Government directed training, the Government will fund actual training costs, per diem, and travel at Government rates IAW JTR. TDY cost will be reimbursed under the Travel CLIN.

2.1.5.1.2. SP personnel are eligible to enroll in Education Logistics and Communications

(A4/6) correspondence courses at http://www.au.af.mil/au/afiadl/, Advanced Distributed

Learning Service (ADLS) courses at https://www.my.af.mil/aetcadlsprod and may participate in Air Force training courses requiring TDY when it is of direct benefit to the Government as approved by the CO. Use of Government quarters at prevailing rates are encouraged when available. The SP shall be responsible for expenses other than the cost of the course (e.g.

meals, lodging, taxi fare, plane tickets, etc.). The Government will reimburse the SP for the cost of the course under the Travel CLIN.

2.1.5.1.3. The SP agrees to indemnify and hold the United States harmless, whether in tort or in contract, for any and all loss or liability for injury to or death of SP personnel in transit to or from or during the period of attendance at any training or school provided by the

Government, whether such training or schooling is provided for under contract with or by the

Government. This indemnification and hold-harmless agreement shall apply whether or not the training or school is provided for under contract between the parties to this agreement.

2.1.5.2. To ensure that SP personnel retain suitable and adequate qualifications, selected personnel may be afforded training as above and for such things as seminars, workshops, and/or educational courses. The SP should be prepared to allow training annually to those persons requiring such training. Attendance is determined by the FC, Chief COR and approved by the CO. The Government will reimburse actual training costs (e.g. conference, seminar, and class fees as approved by the CO), per diem, and travel at Government rates

IAW JTR. Allowable costs will be reimbursed under the Travel CLIN.

2.1.5.2.1. Not later than five (5) workdays prior to start of the basic contract period, the

Government will provide Equipment Custodians, and their alternates, initial custodial training

(Base Level Supply Customer Training). Supply training courses outlined in AFMAN 23-110, CD Basic USAF Supply Manual, Vol. 2, Part 13.

2.1.5.2.2. The SP shall accomplish the tasks of training management IAW AETCI 21-112, (all).

2.1.5.2.3. The SP shall develop a comprehensive training program that shall ensure a properly trained and qualified workforce is available throughout the life of the contract. The program shall meet requirements of AFI 21-101, AETC SUP, paragraph 1.15. and AETCI 21-112, (all).

2.1.5.2.4. The SP’s Training Program shall contain procedures to ensure employees are fully trained, task proficient and task certified prior to being declared position qualified for each http://www.au.af.mil/au/afiadl/ https://www.my.af.mil/aetcadlsprod

2-1-10 aircraft and/or equipment servicing, towing and maintenance duty position category. The SP shall establish adequate qualification standards for each position.

2.1.5.2.5. Individuals selected for technical positions that do not meet requirements stipulated in PWS shall be administered an industry approved aircraft maintenance mechanical comprehension test (Government must approve the comprehension test). Individual must achieve at least the minimum passing grade as determined by the CO, to be selected for employment. The Supervisor and the Training Manager shall review individual’s prior experience and qualification records then annotate individuals training records accordingly.

As a minimum, the individual shall receive; (a) SP formal classroom training that includes, but not limited to, basic aircraft and/or equipment systems knowledge, safety, forms and

IMDS documentation, tool control and FOD awareness, and, (b) a structured MDS specific on-the-job training program (OJT) that includes a follow-on position task evaluation/certification process. Formal classroom courses and OJT shall be tailored to the duty position being filled, i.e., Aircraft Attendant, Aircraft Worker, Aircraft Mechanic, etc.

2.1.5.2.6. Individuals selected for duty positions addressed above and meet requirements stipulated in PWS paragraph 2.1.3.1.1. shall have their prior experience and qualification records reviewed by the Supervisor and the SP Training Manager and the individuals training records shall be annotated accordingly. If prior experience and qualifications are specifically related to position being filled, a Supervisor and Training Manager determination for refresher training and completion of a position task evaluation/certification process is required.

2.1.5.2.7. Individuals selected for duty positions addressed above and have prior training and experience on similar aircraft and/or equipment such as Navy, Army, and civilian aircraft

(with FAA Certification/License), or current personnel transferring to other maintenance sections, shall have their prior experience and qualification records reviewed by the

Supervisor and the SP Training Manager and the individuals training records shall be annotated accordingly. As a minimum, these individuals shall complete a SP Familiarization

Course, a structured MDS specific OJT program and a position task evaluation/certification process.

2.1.5.2.8. The SP shall formulate, and submit to the Chief COR, FC, CO, HQ

AETC/A4MMR and HQ AETC/A4PM PM an electronic copy of a comprehensive Aircraft

Maintenance Training/Qualification/Certification Plan for its personnel for each function or work center, no later than the pre-performance conference, and upon revision, for review and acceptance by the CO. (See Appendix 3I for special training, certification, and license requirements). This plan shall include, as a minimum:

2.1.5.2.8.1. Minimum requirements set forth in AFI 21-101, AETC SUP, (all), AETCI 21-

112, (PWS Appendix 2A), and requirements of this PWS.

2.1.5.2.8.2. Specific milestones, frequencies, and/or intervals, as to when any training, qualification, or certification will occur.

2-1-11

2.1.5.2.8.3. Specific methods and procedures as to how training, task qualification/certification will be accomplished and by whom.

2.1.5.2.8.4. SP developed personnel training and qualification levels/standards commensurate with specific aircraft and associated equipment maintenance tasks. These standards shall parallel those acceptable to the AF and commercial aircraft and/or avionics industry.

2.1.5.2.8.5. A Special Certification Program IAW AFI 21-101, AETC SUP, Chapter 14 (See

Appendix 3I).

2.1.5.2.8.6. An implementation and management process for flexible borescope inspection training and certification program IAW AFI 21-101 and AETC SUP, Chapter 14.

2.1.5.2.8.7. The SP shall be trained in Cardiopulmonary Resuscitation (CPR), blood pathogen and first aid IAW OSHA standards. This training shall be documented in SP training records and/or the Maintenance Information Systems (MIS).

2.1.5.2.8.8. The SP shall be trained in Environmental and Safety training as required and documented in SP training records and/or the MIS IAW AFI 32-7001, Environmental

Management, paragraph 5.6.

2.1.5.2.8.9. The SP shall ensure corrosion control training is provided IAW AETCI 21-106, Corrosion Control, Chapter 1.7. and documented in SP training records and/or the MIS.

2.1.5.2.8.10. SP shall provide a UH-1N helicopter to Base Fire Department (FD) if required for training. Government COR shall be notified of any request for FD training. The helicopter shall be configured and moved to the location required to support FD training. The

36 RQF flying commitment has priority over providing UH-1N helicopter for FD training.

2.1.5.2.8.11. Establish and conduct a training program that ensures assigned personnel are adequately trained in post-post inventory management procedures, input function operations, and are knowledgeable of current procedures for assigned duties. Training Plan should be submitted no later than the pre-performance conference, and upon revision, for review and acceptance by the CO.

2.1.5.2.8.12. Develop, implement, and maintain an explosive safety training program that meets the requirements for initial and recurring training IAW AFI 91-202, The Air Force

Mishap Prevention Program, Chapter 9 and AETC SUP, paragraph 3.4.2.4. Training Plan should be submitted no later than the pre-performance conference, and upon revision, for review and acceptance by the CO.

2.1.5.2.8.13. Other training/qualification/certification shall be accomplished IAW the terms and conditions of this contract.

2-1-12

2.1.5.2.8.14. The SP shall train primary and alternates in all tasks to prevent one-deep manned difficulties.

2.1.5.2.8.15. Clearing Aircraft Red X entries. Follow procedures in TO 00-20-1, Aerospace

Equipment Maintenance Inspection, Documentation, Policy and Procedures, to sign off red X entries.

2.1.5.2.8.15.1. Any individual who signs off a Red X symbol shall have as a minimum four

(4) years aircraft maintenance experience and minimum one (1) year maintenance experience on H-1, H-60 Bell 212/412 or S-70 helicopters weapons system and on the maintenance task performed. Furthermore, any individual who signs off a Red X symbol shall be trained to perform aircraft mechanic duties at the Air Force (AF) 7-level equivalency.

2.1.5.2.8.15.2. Individuals who clear Red X conditions shall complete the special certification process and be identified on the Special Certification Roster (SCR) IAW AFI 21-101, Chapter

14. Individuals who do not meet the above requirements for clearing a Red X condition shall complete a comprehensive training program, meet minimum aircraft maintenance experience requirements, coordinated through the Chief COR and approval of the CO.

2.1.5.2.8.16. Exceptional/Conditional Release and Red X Downgrade. Any individual authorized to sign an exceptional release/conditional release or downgrade a Red X symbol shall have as a minimum ten (10) years aircraft maintenance experience. For individuals that do not meet the ten (10)-year requirement, the SP may request a waiver from the CO through the Chief COR. Additionally, any individual who signs exceptional release/conditional release or downgrades a Red X symbol shall be trained to perform aircraft lead mechanic duties. Furthermore, individuals who sign exceptional release/conditional release or down grade Red X symbols shall complete the special certification process and be identified on the

SCR IAW AFI 21-101, Chapter 14.

2.1.5.2.8.17. Engine Motoring Program. UH-1N Engine motoring program requires qualification IAW AFI 21-101, Chapter 14 and procedures outlined IAW aircraft specific

TOs. Rotary wing maintenance personnel qualified through OJT may motor engines as long as the rotor brake will prevent the rotors from turning.

2.1.5.2.8.18. The SP shall maintain individual training records on each employee through use of the Training Business Area (TBA) application to document locally conducted task type training. As a minimum, those records shall contain all tasks on which the individual is qualified to perform maintenance/inspections, initials or name of the individual who provided the training, initials or name of the employee, the date training was started, and the date training was conducted/completed. Primary and alternates will be trained in all tasks to prevent one-deep manned difficulties. Training records shall be made available to the

Government no later than the pre-performance conference and upon request. All ancillary/recurring training and special certifications shall be documented in IMDS, ADLS, or an Air Force approved SP database.

2-1-13

2.1.5.2.8.19. The SP may use an automated training record with concurrence of HQ

AETC/A4MMR and acceptance by the CO.

2.1.5.2.8.20. Establish a program to ensure only qualified production inspectors sign Not

Reparable This Station (NRTS), danger tags, and In Process Inspections (IPI)’s using the

SCR IAW AFI 21-101, Chapter 14.

2.1.6. Quality Control. (See Section 3.1.26.)

2.1.7. Occupational Safety and Health.

2.1.7.1. The SP is responsible for establishing a safety and occupational health program consistent with requirements of OSHA Title 29, Code of Federal Regulations (CFRs) and

AFPD 91-2, Safety Programs, (all). The Bio-Environmental (BE) evaluations may be used in support of the SP program. SP shall not be required to comply with Air Force Occupational

Safety Health (AFOSH) standards except as needed to protect AF resources (facilities to include hangars and industrial areas, equipment, and Government personnel). For flight line operations the SP shall comply with AFI 91-203, Air Force Consolidated Occupational Safety

Instruction, Chapter 24, Aircraft Flight Line - Ground Operations and Activities, in areas where OSHA does not provide guidance. The SP shall perform required personal exposure assessments and medical surveillance. The SP must also provide personnel protective equipment and training consistent with applicable standards. The SP’s procedures shall be submitted to the CO for acceptance no later than thirty (30) calendar days after contract start date.

2.1.7.1.1. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF

Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the contractor provided industrial hygiene services for the

SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TO means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.7.2. Mishap investigation and reporting of accidents involving only SP employees shall be the responsibility of the SP. The SP shall immediately notify the COR, the appropriate unit

Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP employees. The SP shall assist the appropriate unit Safety Office in the investigation and reporting of such mishaps.

2.1.7.2.1. The appropriate Fairchild AFB Safety Office will conduct work site visits of SP operations to insure Government facilities and equipment are used and maintained IAW

OSHA/AFOSH safety standards and applicable TOs.