Fairchild Draft PWS.pdf

FA3002-12-R-0022

As of 3 Aug 2012

FAIRCHILD HELICOPTER MAINTENANCE

PERFORMANCE WORK STATEMENT

FOR

AIRCRAFT MAINTENANCE SUPPORT SERVICES

36TH RESCUE FLIGHT (RQF)

FAIRCHILD AFB, WA

i Fairchild AFB

Applicable to All Services

TABLE OF CONTENTS

Section 1 – EXPECTATIONS

Section 1-1 - Mission Page

1.1. Mission Overview…………………………………………………….. 1-1-1

1.2. Goals and Objectives…………………………………………………. 1-1-1

Section 2 – APPLICABLE TO ALL SERVICES Page

2.1. Description of Services/General Information............................................ 2-1-1

2.1.1. All Services……………………………………………………………… 2-1-1

2.1.2. Program Cost............................................................................................ 2-1-1

2.1.3. Personnel.................................................................................................... 2-1-2

2.1.4. Service Provider Contingency.................................................................. 2-1-6

2.1.5. Training...................................................................................................... 2-1-6

2.1.6. Quality Control………………………………………………………….. 2-1-11

2.1.7. Occupational Safety and Health …………….......................................... 2-1-12

2.1.8. Information Security Requirements……................................................... 2-1-14

2.1.9. Vehicles.……………................................................................................ 2-1-18

2.1.10. Environmental Protection……………...................................................... 2-1-20

2.1.11. Technical Guidance……………............................................................... 2-1-26

2.1.12. Communications…………….................................................................... 2-1-27

2.1.13. Records Management……………............................................................. 2-1-28

2.1.14. Financial Management…………….......................................................... 2-1-30

2.1.15. Protection of Safety Information Concerning Mishap Investigations...... 2-1-31

2.1.16. Plans and Support Agreements……………............................................. 2-1-31

2.1.17. Conservation of Utilities……………....................................................... 2-1-31

2.1.18. Government Observations……………………………………………..... 2-1-32

2.1.19. Service Provider Mobilization/Changeover ............................................. 2-1-32

2.1.20. Required Reports and Collateral Duties.................................................... 2-1-34

2.1.21. Service Provider Directives/Instructions/Regulations............................ 2-1-34

2.1.22. Emergency Plans & Services.................................................................. 2-1-35

2.1.23. Service Provider Furnished Services, Equipment, Property, Supplies And Vehicles............................................................................................. 2-1-37

2.1.24. Custodial Services Housekeeping............................................................ 2-1-38

2.1.25. General Information................................................................................. 2-1-40

2.1.26. Government Property-Service Provider Responsibilities…………….… 2-1-41

2.1.27. Physical Security Requirements……………………………………… 2-1-43

2.1.28. Key/Combination Control…………………………………………..… 2-1-45

2.1.29. Information Systems (IS) …………………………………………..… 2-1-46

Section 2-2 - Reserved ii

Section 2-3 – Government Furnished Property and Services

2.3. Government-Furnished Property and Services.....……………………….. 2-3-1

2.3.1. Facility……………………………………….…….…………………… 2-3-1

2.3.2. Government Property………………………....…….…………………... 2-3-3

2.3.3. Transportation…………………………………………………………… 2-3-7

2.3.4. Support Services………………………………………………………… 2-3-7

2.3.5. Government Performance Requirements……………………………….. 2-3-11

Appendix 2A – Applicable Publications............................................................... 2A-1 Appendix 2D – Required Reports……………………………………………..... 2D-1 Appendix 2E – Collateral Tasks.......................................................................... 2E-1 Appendix 2FA – Government Furnished Property (EAID)…………………….... 2FA-1 Appendix 2FB – Government Furnished Property and Services (Non-EAID)….. 2FB-1 Appendix 2FC – Government Furnished Property and Services (Tools)………… 2FC-1 Appendix 2FD – Government Furnished Property and Services (ADPE)……….. 2FD-1 Appendix 2FE – Government Furnished Property and Services (Vehicles).......... 2FE-1 Appendix 2FF – Government Furnished Property and Services (Training)…….. 2FF-1 Appendix 2FG – Reserved Appendix 2G – Acronyms…………………....................................................... 2G-1 Appendix 2H – OPLANS and Support Agreements………………….……..… 2H-1

Section 3 – AIRCRAFT MAINTENANCE

Section 3-1 – Description of Services Page

3.1. Description of Services/General Information............................................. 3-1-1

3.1.1. Aircraft Maintenance Mission………………………………………….. 3-1-1

3.1.2. Maintenance Discipline.............................................................................. 3-1-1

3.1.3. Use of Technical Order Supplements…………....................................... 3-1-1

3.1.4. SP Responsibilities…............................................................................... 3-1-2

3.1.5. Hours of Operation................................................................................... 3-1-5

3.1.6. Flying Program…………………………………………........................... 3-1-5

3.1.7. Personnel………………………………..................................................... 3-1-6

3.1.8. Occupational Safety and Health.............................................................. 3-1-6

3.1.9. Required Reports and Collateral Duties ................................................ 3-1-7

3.1.10. Financial Management………................................................................... 3-1-7

3.1.11. Protection of Safety and Competition Sensitive Information.................... 3-1-8

3.1.12. Aircraft Maintenance Management……................................................... 3-1-9

3.1.13. Foreign Object Damage (FOD) Prevention Program................................. 3-1-11

3.1.14. Implementing/Managing Severe Weather Aircraft Protection Program.... 3-1-11

3.1.15. Recovery and Repair of Off Station Aircraft........................................... 3-1-12

3.1.16. Mission Essential Ground Personnel (MEGP).......................................... 3-1-12

3.1.17. Maintenance Management Analysis (MMA) Function............................. 3-1-12

3.1.18. Plans, Scheduling and Documentation (PS&D Function………..…….… 3-1-13

3.1.19. Maintenance Operations Center……………………………..................... 3-1-15

3.1.20. Maintenance/Supply Interface………….................................................... 3-1-15 iii

3.1.21. Aircraft Maintenance Functions................................................................. 3-1-17

3.1.22. Aerospace Ground Equipment (AGE)........................................................3-1-21

3.1.23. Propulsion……………………....................................................................3-1-21

3.1.24. Corrosion Control……………………........................................................3-1-22

3.1.25. Munitions Management, Accountability, Inspection, Storage and Handling………………………………………………………………….. 3-1-23

3.1.26. Quality Control (QC)................................................................................. 3-1-23

3.1.27. Resource Reclamation……………………………………………………. 3-1-30

3.1.28. Government Quality Assurance Surveillance……………………………. 3-1-30

3.1.29. UH-1N Logistics Support Concept……………………………………… 3-1-32

Section 3-2 - Services Summary

3.2. Services Summary………………………………………………………. 3-2-1

3.2.1. Government Performance Thresholds........................................................ 3-2-1

3.2.2. Asset Non-Availability………………...................................................... 3-2-3

3.2.3. Failure to Maintain Standards..................................................................... 3-2-3

3.2.4. Quarterly Thresholds………………………………………………….......3-2-3

Appendix 3B – Workload Data……………………………………………….... 3B-1 Appendix 3C - Buildings……………………………………………………… 3C-1 Appendix 3D – Required Reports………...……………………………………. 3D-1 Appendix 3E – Collateral Tasks……………………………………………....... 3E-1 Appendix 3I – Special Training, Certification and License Requirements......... 3I-1 Appendix 3J - Transition/Mobilization……………………………………… 3J-1

Section 4 thru Section 32 – RESERVED

Aircraft Maintenance

1-1-1

Section 1 Expectations

Section 1-1 - Mission

1.1. Mission Overview

1.1.1. The mission of the 58th Operational Group’s, 36th Rescue Flight is to support the 336th Training Group in the execution of its AETC syllabi and provide evacuation of injured DoD personnel from remote training areas.

1.2. Goals and Objectives

1.2.1. Provide world-class helicopter support to the Survival School and provide search and rescue support to the community.

1.2.1.1. Conduct safe, efficient, and effective sortie production for four hoist-equipped helicopters.

1.2.1.1.1. The service provider shall meet or exceed AETC contract and Government surveillance performance thresholds (standards); (See Section 3-2 for performance thresholds and calculation methods.) Note: These performance thresholds and calculations may be adjusted periodically by the Government.

1.2.1.1.2. If Government actions such as supply difficulties significantly impair the service provider's ability to meet established performance thresholds, the service provider may provide written justification for noncompliance to the applicable Functional Commander (FC) IAW AFI 63-101 and the Contracting Officer (CO). The FC will coordinate with and provide a copy of temporary waivers to HQ AETC/A4PM after approval or disapproval. The Government has the authority to disapprove requests. Failure of the service provider to initiate requisite aircraft or equipment repairs, including local manufacture and special repair requests; upkeep equipment; or to comply with any other standard procedures as defined in this contract and in applicable AF directives and technical orders will result in the Government denying waiver requests.

1.2.2. Meet our customer needs; field unit/MAJCOM objectives and student satisfaction.

Continually improve the quality of our training processes; both training experience and results; ensure timeliness of the graduates; and endeavor to meet established completion dates.

1.2.2.1. Ensure 100% readiness of SP personnel and equipment to meet mission requirements.

1.2.3. Be environmentally responsible.

1.2.3.1. Protect the environment; no environmental violations or unresolved complaints and maintain Zero environmental Notices of Violation (NOV).

Aircraft Maintenance

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1.2.4. Preserve team Fairchild resources through a proactive safety program.

1.2.4.1. Establish a culture which integrates risk management in all operational decisions.

1.2.4.1.1. Zero Class A or B mishaps. Protect and preserve our human and equipment resources. Continually reduce the number of personnel injuries and cost of mishaps; working toward Zero mishaps and injuries. Maintain our equipment in serviceable condition to improve in-commission rates and effective sorties.

1.2.4.1.2. Reduce overall ground safety mishaps.

As of 01 Aug 2012

Applicable To All Services

2-1-1

SECTION 2 – 1

GENERAL INFORMATION

2-1 Description of Services/General Information

2.1.1. All Services: The service provider (SP) shall:

2.1.1.1. Meet all requirements and responsibilities for aircraft maintenance support services for the 58th Operational Group (OG) and 36th Rescue Flight (RQF), Fairchild AFB, WA.

2.1.1.2. Be fully trained, qualified, and knowledgeable professionals who are customer service oriented.

2.1.1.3. Ensure quality work performance in accordance with all applicable performance thresholds and requirements of this Performance Work Statement (PWS).

2.1.1.4. Partner with the Fairchild AFB community to continuously improve the quality of the programs and services offered in support of the 58th OG and 36th RQF mission.

2.1.1.5. Support and participate in AFSO21, Air Force Lean initiatives and Federal Green Procurement Program at no additional cost to the Government. Support and participate may include establishing Air Force Operations and Maintenance funds cost saving initiatives.

2.1.2. Program Cost.

2.1.2.1. Reimbursable Cost

2.1.2.1.1. The Government will reimburse the SP for actual cost incurred for these reasons:

2.1.2.1.1.1. The Government expressly reserves the right to incorporate additional maintenance support, including maintenance of other Mission Design and Series (MDS) aircraft, on-equipment maintenance and off-equipment maintenance to support the missions of the 36th RQF, under authority of contract clause entitled “Changes-Fixed Price Alt 1”.

2.1.2.1.1.2. For weekend flying in accordance with Section H-3.

2.1.2.1.1.3. SP personnel may be required to travel in performance of assigned functions consistent with the scope of this PWS. When travel is required, the SP shall submit a request to the Contracting Officer Representative (COR) Office and the Contracting Officer (CO) identifying the purpose, location, dates, and personnel (name and title) requested for the official travel.

2.1.2.1.1.4. Upon approval by the CO, the request will be forwarded to the SP’s Contract Manager, requesting an estimate of travel costs. Costs in excess of maximum per diem rates or the lowest customary standard, coach or equivalent airfare shall include written

2-1-2 justification for use of the higher amounts approved by the SP’s Contract Manager and shall receive advance approval by the CO. After review of the estimated costs and verification of funds availability, the CO will notify the the Chief COR, and the SP’s Contract Manager if the travel has been approved. After completion of the approved travel, the SP shall submit a detailed breakdown of expenses with receipts for expenses of $75.00 or more to the Chief COR for review. The SP’s shall submit invoices via WAWF for reimbursement of travel cost.

Travel shall be conducted in accordance with FAR 31.205-46 and Joint Travel Regulations (JTR) Vol. II, Appendix E, Part III. Travel conducted that does not follow the procedures above and the mandatory travel guidance shall not be reimbursable to the SP.

2.1.2.1.1.5. For repair of damaged Government property caused by perils such as fire, lightning, windstorm, tornado, cyclone, hail, explosion, civil and military action, aircraft or falling objects, whenever repair of such damage is beyond the normal capabilities of the SP, as determined by the CO.

2.1.2.1.1.6. Whenever costs as defined in paragraph 2.1.2.1. above are incurred by the service provider, are allowable pursuant to FAR 31 and are approved by the CO, the SP shall be directly reimbursed for such costs. There shall be no allowance for Profit, Fee and G&A.

2.1.2.1.1.7. B Clause B-2 DIRECT REIMBURSABLES. Effort required and performed under the cost reimbursable contract line items X012 through X017, in support of the Fairchild Aircraft Maintenance contract will be requested and approved, or may be executed by contract modification prior to the execution of work. After performance, purchase and/or payment by the service provider, the government will reimburse the actual costs incurred.

Unless stated otherwise at the time the modification is issued, no other overhead, G&A or profit will be paid for work performed under cost reimbursable line items. Accounting and reimbursement for these efforts will be consistent with authorized accounting standards and bookkeeping procedures. Vouchers shall be submitted using a separate invoice, which shall detail all items for which reimbursement is claimed. These costs on these vouchers may be audited by the appropriate Government audit agency.

2.1.2.1.1.8. Upon proper submission of invoices or vouchers and such other evidence or proof of costs as required by the CO, the Government shall approve, as otherwise provided in this contract, such costs subject to availability and certification of funds or a Supplemental Agreement shall be executed to provide payment therefore.

2.1.2.2. Overtime Costs

2.1.2.2.1. The SP shall include the forcasted contract overtime in the contract basic service price. The workload for the forcasted contract overtime data is contained in Appendix 3B 13.3., Forcasted Overtime Table.

2.1.2.2.2. The SP shall be responsible for management and control over the forcasted overtime for this contract not to exceed the forcasted level established by the Government for the applicable FY in the Appendix 3B 13.3., Forcasted Overtime Table.

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2.1.2.2.2.1. The SP shall provide a monthly report of overtime usage to the Chief COR, HQ AETC/A4PM , Program Manager (PM) and the CO NLT the 5th working day of each following month (even if no overtime was used).

2.1.2.2.3. The Government has established an above and beyond overtime Contract Line Item Number (CLIN) to address overtime issues above and beyond the allocated SP’s forcasted overtime. This overtime requires Government approval before the requested amount of overtime can be utilized. All of the SP controlled overtime shall have been utilized or will be consumed while working non-stop (such as to repair a hard broke aircraft) before the request would be considered.

2.1.2.2.3.1. Request for Government approved overtime shall be sent to the Chief COR, coordinated by HQ AETC/A4PM PM, and approved by the CO.

2.1.3. Personnel. The SP shall:

2.1.3.1. Exercise management, operational control, and retain full responsibility for, performance requirements set forth in this PWS. SP personnel shall conduct daily operations involving customers in a professional/courteous manner. The Government will not exercise any direct supervision over the SP’s employee performance under this contract. Government observations will be conducted as indicated in paragraph 2.1.18. of this PWS, the Quality Assurance Surveillance Plan (QASP), MP 5301.602-2d, AFI 21-101 and clauses included in the contract.

2.1.3.1.1. Qualification of Personnel: Provide only properly trained, qualified, and/or certified technicians to meet mission requirements. The SP’s personnel shall be able to read, write, speak and understand American English. Acceptable prior qualifications include; personnel who have performed aircraft or equipment maintenance must have at least one year of recent experience, within past three years, on H-1, H-60 Bell 212/412 or S-70 helicopters.

Credentials shall be provided to the Government upon request.

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and HQ AETC/A4PM PM at the Pre-performance Conference. Changes to the list shall be submitted to the CO within 30 days after the change.

This information may be provided to other government agencies or activities for official use only.

2.1.3.2. Provide an on-site manager and alternate(s). At least one shall be physically present during normal duty hours. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The on-site manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $100,000. SP shall sign and return modification(s) to the CO within three duty days. The on-site manager or designated alternate(s) shall be available on-site within one hour of

2-1-4 notification when contract performance occurs outside normal working hours. In addition, the SP shall:

2.1.3.2.1. Furnish, in writing, to the CO, the names and phone numbers of the contract on-site manager and all SP management and supervisory personnel not later than the contract pre-performance conference. The CO will be notified immediately of any proposed changes to the SP's key personnel. A revised listing will be provided to the CO within five workdays after changes occur. The SP shall provide the CO a résumé for the on-site manager and alternate(s) if they are replaced.

2.1.3.2.2. Submit to the CO within 15 calendar days after contract start date, the names, addresses, and social security numbers of its personnel and its subcontractors' names and addresses. Provide updates quarterly. This information may be provided to Government agencies or activities for official use only.

2.1.3.2.3. Assign personnel, by letter, to perform collateral duties identified in Appendix 2E.

2.1.3.2.4. Provide to Functional Commander (FC), COR, and CO, each month, a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned.

2.1.3.3. The SP shall conduct random drug tests on all SP employees who are employed under this contract IAW the terms of DFARS 252.223-7004, Drug-Free work force. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances. The SP shall conduct random drug tests at a rate of at least two employees per quarter on all SP employees in accordance with the terms of DFARS 252.223-7004, Drug-Free work force.

2.1.3.3.1. SP employees shall be subject to substance abuse testing as a result of an AFI 91- 204 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO may identify the employees to be tested,the drugs for which those employees must be tested for and set the time frame the testing shall be conducted within.

The SP shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility.

Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation IAW AFI 91-204, AETC SUP 1.

2.1.3.4. Employees. The SP shall not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities.

2-1-5

2.1.3.4.1. The SP shall not employ any person who is an employee of the Department of the Air Force (either military or civilian) unless such person has received approved waivers of any installation policies concerning employment restrictions or if such employment would be contrary to the policies contained in AFI 64-106.

2.1.3.4.2. The SP shall not employ any person who is a spouse or dependent child of a Department of the Air Force employee (either military or civilian) when such Air Force employee would be placed in a conflict or interest or appearance of a conflict of interest by virtue of such employment.

2.1.3.4.3. The SP acknowledges that off-duty employment of active duty military personnel may interfere with the SP's ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel, and permanent change of station orders. The abrupt absence of these personnel shall not constitute an excuse for nonperformance under this contract.

2.1.3.5. Personal Appearance.

2.1.3.5.1. SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition shall be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). Note: Uniform clothing must be wash and wear. If caps are worn on the flight line they must adhere to base instructions, AETC, AF and OSHA Foreign Object Damage (FOD) prevention directives. Caps/hats shall not be worn inside engine intake danger zones as defined by the specific aircraft technical order. SP shall ensure clothes, jewelry, hairpieces and assessories worn by SP employees with access to the flight line, engine operating areas or industrial work area do not present a potential FOD hazard IAW NAS 412 NFPA1. SP personnel below management level and above and office employees shall wear company distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the management level and above and office employees shall clearly depict the company name. The employee’s last name shall be on the uniform shirts and jackets/coats (the union position may be included).

2.1.3.5.2. Designated SP personnel (i.e. management level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP-provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

2.1.3.5.3. Company name/union logo or insignia and/or company/union position title, and employee’s name shall be attached to uniform shirt, and jacket/coat at no cost to the Government. Logo insignia must not exceed 13 square inches in size. Letters and/or numbering shall not exceed 2 inches in height. If incorporated, presentation, (e.g. logo, lettering, etc…) must maintain a professional image and must be permanently attached.

2.1.3.5.3.1. Conservative shorts may be worn. If worn, shorts shall be of the same material as the long pants and not shorter than four inches above the knee. Visible socks must be conservative. During periods of cold weather, employees on the flight line are authorized to

2-1-6 wear plain (no patches) black or dark blue ski caps. On the flight line, caps must be secured to the head to prevent FOD hazards. During periods of warm weather, the wear of undergarments (crew neck t-shirts) as outer garments is permitted in the following colors:

gray, navy, black or red for transient alert; however, shirts must be plain and display the company logo only.

2.1.3.5.4. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing), tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene or advertising logos or undergarment type shirts worn as exterior clothing (except crew neck t-shirts as authorized in above paragraph), gym or sweat suit apparel, or any clothing that in the judgment of the CO could present an unfavorable image or cast discredit upon the installation, its personnel, or the

AF.

2.1.3.5.5. The SP, FC and CO will jointly determine the appropriate dress for situations not covered above or for which an interpretation must be decided. Personnel shall be in company distinctive uniforms not later than (NLT) 60 days following contract start date and NLT 30 days for newly hired employees.

2.1.3.6. Tobacco Policy: The SP and its employees shall comply with the Air Force and Fairchild AFB facilities smoking policy as described in AFI 40-102 Tobacco Use in the Air Force, AETC SUP 1 and local policies.

2.1.4. SP Contingency Plans. The SP shall:

2.1.4.1. Develop and maintain a Strike Plan that establishes procedures to cope with labor disputes among its workforce. The plan shall be submitted to the CO not later than the pre-performance conference for acceptance. Strike plan shall be submitted to the CO within 5 workdays after changes occur.

2.1.4.2. The SP shall establish and maintain a complete Contingency Plan that will ensure continuation of services during periods of crisis, such as a national wartime mobilization.

One copy of SP's Contingency Plan shall be provided to the CO not later than 60 days following the contract start date. The SP can consolidate changes to the plan and submit them as an updated plan within 60 days after changes occur.

2.1.4.3. The SP shall participate in the development of Government plans that involve SP controlled resources.

2.1.4.4. When required by the CO, the SP shall respond to all new requirements directed by base or unit plans. The CO will verbally advise the SP of the effort required and follow up as soon as possible with a written authorization. In the event that new requirements (as directed by Government plans) will result in an increase in contract price, the SP shall submit a request for equitable adjustment within 30 calendar days of notice of the new requirement.

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2.1.4.5. Continuation of essential services as defined in DODI 1100.22 does not apply to this contract.

2.1.4.6. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

PRESIDENT OF THE UNITED STATES OF AMERICA OR THE SECRETARY OF

DEFENSE OR COMBATANT COMMANDER. Services covered by this contract are determined to be non-essential for performance during crises according to DoDI 1100.22 and DFARS 237.76. However, in the event of an unforeseen natural or military crisis (i.e., hurricane, insurrection, etc.) or a significant emergency is declared, the CO will contact the SP to notify him/her of the situation and any possible changes to the contract responsibilities.

Upon notification by the CO, the SP shall perform special event services due to contingencies, natural disasters, facility operation on an extended basis up to 24 hours per day, etc,. In the event of verbal notification by the CO, the CO shall provide written confirmation of such notification within five (5) calendar days. If additional contract costs are incurred under this paragraph, the SP shall have up to 30 days to request equitable contract price adjustments.

2.1.5. Training.

2.1.5.1. Technical Training. SP personnel assigned shall be fully trained/qualified to a level of performing without direct supervision prior to being declared position qualified. All training required as a result of this PWS, including Federal, or State requirements to maintain certification or qualification shall be the responsibility of the SP, unless specified in Appendix 2FF. Loss of certification which leads to retraining will be at the SP’s expense. The Government will provide technical training for new equipment requirements/technologies not currently addressed in this PWS. This training will be provided to an initial cadre of SP personnel requiring specialized formal training, not to exceed 25 percent of the target population only. Requests for training shall be IAW AETC Education and Training Course Announcement website instructions and submitted a minimum of 90 calendar days prior to class start date by the SP through the Chief COR to the CO. The Government will reimburse actual training costs (e.g. conference, seminar, and class fees as approved by the CO), per diem, and travel at Government rates IAW JTR. Allowable costs will be reimbursed under the Travel CLIN. All other required training shall be provided, and conducted, by the SP.

Course development plans, and Plans of Instruction shall be included in the SP Task Certification and Qualification Training Plan. SP shall provide formal classroom instruction in any/all technical areas where previous experience and/or expertise is below PWS requirements, or where performance evaluations indicate a shortfall in SP certification and qualification training. As a minimum, general aircraft servicing, system familiarization, and qualification training shall be conducted on tasks that require special certifications.

2.1.5.1.1. The Government will provide Field Training Detachment (FTD) and locally developed training for UH-1N aircraft systems and special certification for flight control rigging, aircraft recovery team chief, weight and balance and vibration analysis/tracking for SP designated instructors/certifying/qualifying officials to fulfill the requirements of AETCI 21-112 (maximum of four individuals per course, only one of each course will be provided, see Appendix 2FF). The SP's training manager shall coordinate availability and tentative seat reservations with the Chief COR and with HQ AETC/A4MMR. For Government directed

2-1-8 training, the Government will fund actual training costs, per diem, and travel at Government rates IAW JTR. TDY cost will be reimbursed under the Travel CLIN.

2.1.5.1.2. SP personnel are eligible to enroll in Education Logistics and Communications (A4/6) correspondence courses at http://www.au.af.mil/au/afiadl/, Advanced Distributed Learning Service (ADLS) courses at https://www.my.af.mil/aetcadlsprod and may participate in Air Force training courses requiring TDY when it is of direct benefit to the Government as approved by the CO. Use of Government quarters at prevailing rates are encouraged when available. The SP shall be responsible for expenses other than the cost of the course (e.g.

meals, lodging, taxi fare, plane tickets, etc.). The Government will reimburse the SP for the cost of the course under the Travel CLIN.

2.1.5.1.3. The SP agrees to indemnify and hold the United States harmless, whether in tort or in contract, for any and all loss or liability for injury to or death of SP personnel in transit to or from or during the period of attendance at any training or school provided by the Government, whether such training or schooling is provided for under contract with or by the Governemnt. This indemnification and hold-harmless agreement shall apply whether or not the training or school is provided for under contract between the parties to this agreement.

2.1.5.2. To ensure that SP personnel retain suitable and adequate qualifications, selected personnel may be afforded training as above and for such things as seminars, workshops, and/or educational courses. The SP should be prepared to allow training annually to those persons requiring such training. Attendance is determined by the FC, Chief COR and approved by the CO. The Government will reimburse actual training costs (e.g. conference, seminar, and class fees as approved by the CO), per diem, and travel at Government rates IAW JTR. Allowable costs will be reimbursed under the Travel CLIN.

2.1.5.2.1. Not later than five days prior to start of the basic contract period, the Government will provide Equipment Custodians, and their alternates, initial custodial training (Base Level Supply Customer Training). Supply training courses outlined in AFMAN 23-110, Vol 2. Part 13.

2.1.5.2.2. All SP personnel technical training requirements shall be documented in Government provided databases. Training required by AFIs shall be documented in IMIS, while locally developed training requirements shall be documented in the Air Force portal web-based application Training Business Area (TBA) IAW AETCI 21-112. TBA records shall be available to the COR or CO for surveillance.

2.1.5.2.3. The SP shall develop a comprehensive training program that shall ensure a properly trained and qualified workforce is available throughout the life of the contract. The program shall meet requirements of AFI 21-101, AETC SUP and AETCI 21-112.

2.1.5.2.4. The SP’s Training Program shall contain procedures to ensure employees are fully trained, task proficient and task certified prior to being declared position qualified for each aircraft and/or equipment servicing, towing and maintenance duty position category. The SP shall establish adequate qualification standards for each position.

http://www.au.af.mil/au/afiadl/ https://www.my.af.mil/aetcadlsprod

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2.1.5.2.5. Individuals selected for technical positions that do not meet requirements stipulated in PWS shall be administered an industry approved aircraft maintenance mechanical comprehension test (Government must approve the comprehension test). Individual must achieve at least the minimun passing grade as determined by the CO, to be selected for employment. The Supervisor and the Training Manager shall review individual’s prior experience and qualification records then annotate individuals training records accordingly.

As a minimum, the individual shall receive; (a) SP formal classroom training that includes, but not limited to, basic aircraft and/or equipment systems knowledge, safety, forms and IMDS documentation, tool control and FOD awareness, and, (b) a structured Mission Design Series (MDS) specific on-the-job training program (OJT) that includes a follow-on position task evaluation/certification process. Formal classroom courses and OJT shall be tailored to the duty position being filled, i.e., Aircraft Attendant, Aircraft Worker, Aircraft Mechanic, etc.

2.1.5.2.6. Individuals selected for duty positions addressed above and meet requirements stipulated in PWS paragraph 2.1.3.1.1. shall have their prior experience and qualification records reviewed by the Supervisor and the Unit Training Manager and the individuals training records shall be annotated accordingly. If prior experience and qualifications are specifically related to position being filled, a Supervisor and Training Manager determination for refresher training and completion of a position task evaluation/certification process is required.

2.1.5.2.7. Individuals selected for duty positions addressed above and have prior training and experience on similar aircraft and/or equipment such as Navy, Army, and civilian aircraft (with FAA Certification/License), or current personnel transferring to other maintenance sections, shall have their prior experience and qualification records reviewed by the Supervisor and the Unit Training Manager and the individuals training records shall be annotated accordingly. As a minimum, these individuals shall complete a SP Familiarization Course, a structured MDS specific OJT program and a position task evaluation/certification process.

2.1.5.2.8. The SP shall formulate, and submit to the Chief COR, FC, CO, HQ AETC/A4MMR and HQ AETC/A4PM an electronic copy of a comprehensive Aircraft Maintenance Training/Qualification/Certification Plan for its personnel for each function or work center, no later than the pre-performance conference, and upon revision, for review and acceptance by the CO. (See Appendix 3I for special training, certification, and license requirements). This plan shall include, as a minimum:

2.1.5.2.8.1. Minimum requirements set forth in AFI 21-101, AETC SUP, AETCI 21-112 and requirements of this PWS.

2.1.5.2.8.2. Specific milestones, frequencies, and/or intervals, as to when any training, qualification, or certification will occur.

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2.1.5.2.8.3. Specific methods and procedures as to how training, task qualification/certification will be accomplished and by whom.

2.1.5.2.8.4. SP developed personnel training and qualification levels/standards commensurate with specific aircraft and associated equipment maintenance tasks. These standards shall parallel those acceptable to the Air Force and commercial aircraft and/or avionics industry.

2.1.5.2.8.5. A Special Certification Program IAW AFI 21-101, AETC SUP (See Appendix 3I)

2.1.5.2.8.6. An implementation and management process for Engine Run academic, evaluation, and certification program IAW technical data, AFI 21-101, AETC SUP. SP certifying officials shall be initially certified and receive annual recertification by the Government. Engine run certified personnel shall be subject to no-notice evaluations by the Government COR’s.

2.1.5.2.8.7. An implementation and management process for flexible borescope inspection training and certification program and an engine blade blending training and certification program IAW AFI 21-101 and AETC SUP.

2.1.5.2.8.8. The SP shall be trained in Cardiopulmonary Resuscitation (CPR), blood pathogen and first aid IAW OSHA standards. This training shall be documented in SP training records and/or the MIS.

2.1.5.2.8.9. The SP shall be trained in Environmental and Safety training as required and documented in SP training records and/or the MIS IAW AFI 90-803.

2.1.5.2.8.10. The SP shall ensure corrosion control training is provided IAW AETCI 21-106 and documented in SP training records and/or the MIS.

2.1.5.2.8.11. SP shall provide a UH-1N helicopter to Base Fire Department (FD) if required for training. Government COR shall be notified of any request for FD training. The helicopter shall be configured and moved to the location required to support FD training. 36th RQF Operations have priority over providing UH-1N helicopter for FD training.

2.1.5.2.8.12. Establish and conduct a training program that ensures assigned personnel are adequately trained in post-post inventory management procedures, input function operations, and are knowledgeable of current procedures for assigned duties.

2.1.5.2.8.13. Develop, implement, and maintain an explosive safety training program that meets the requirements for initial and recurring training IAW AFI 91-202. This program must be approved by the CO.

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2.1.5.2.8.14. Other training/qualification/certification shall be accomplished IAW the terms and conditions of this contract.

2.1.5.2.8.15. The SP shall train primary and alternates in all tasks to prevent one-deep manned difficulties.

2.1.5.2.8.16. Clearing Aircraft Red X entries. Follow procedures in TO 00-20-1 to sign off red X entries.

2.1.5.2.8.16.1. Any individual who signs off a Red X symbol shall have as a minimum 4 (four) years aircraft maintenance experience and minimum 1 (one) year maintenance experience on H-1, H-60 Bell 212/412 or S-70 helicopters weapons system and on the maintenance task performed. Furthermore, any individual who signs off a Red X symbol shall be trained to perform aircraft mechanic duties at the Air Force (AF) 7-level equivalency.

2.1.5.2.8.16.2. Individuals who clear Red X conditions shall complete the special certification process and be identified on the special certification roster (SCR) IAW AFI 21-101.

Individuals who do not meet the above requirements for clearing a Red X condition shall complete a comprenhensive training program, meet minimum aircraft maintenance experience requirements, coordination through the Chief COR and approval of the CO.

2.1.5.2.8.17. Exceptional/Conditional Release and Red X Downgrade. Any individual authorized to sign an exceptional release/conditional release or downgrade a Red X symbol shall have as a minimum 10 (ten) years aircraft maintenance experience. For individuals that do not meet the 10 year requirement, the SP may request a waiver from the CO through the Chief COR. Additionally, any individual who signs exceptional release/conditional release or downgrades a Red X symbol shall be trained to perform aircraft lead mechanic duties.

Furthermore, individuals who sign exceptional release/conditional release or down grade Red X symbols shall complete the special certification process and be identified on the SCR IAW

AFI 21-101.

2.1.5.2.8.18. Engine Motoring Program. UH-1N Engine motoring program requires qualification IAW AFI 21-101. Rotary wing maintenance personel qualified through OJT may motor engines as long as the rotor brake will prevent the rotors from turning.

2.1.5.2.8.19. Maintain individual training records on each employee to include the position and job title. As a minimum, those records shall contain all tasks on which the individual is qualified to perform maintenance/inspections, initials of the individual who provided the training, initials of the employee, and the date training was conducted or completed.

Each training record shall include a method to clearly identify each employee and trainer through use of a signature/initials identification system. Primary and alternates shall be trained in all tasks to prevent one-deep manned difficulties. Training records shall be made available to the Government upon request. All ancillary/recurring training and special certifications shall be documented in MIS or an Air Force accepted SP database.

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2.1.5.2.8.20. The SP may use an automated training record with concurrence of HQ AETC/A4MMR and acceptance by the CO.

2.1.5.2.8.21. Establish a program to ensure only qualified production inspectors sign Not Reparable This Station (NRTS), danger tags, and In Process Inspections (IPI)’s using the

SCR IAW AFI 21-101.

2.1.6. Quality Control. (See Section 3.1.26)

2.1.7. Occupational Safety and Health.

2.1.7.1. The SP is responsible for establishing a safety and occupational health program consistent with requirements of the Occupational Safety and Health Administration (OSHA) Title 29, Code of Federal Regulations and AFPD 91-2. The Bio-Environmental (BE) evaluations may be used in support of the SP program. SP shall not be required to comply with AFOSH standards except as needed to protect AF resources (facilities to include hangars and industrial areas, equipment, and government personnel). For flight line operations the SP shall comply with AFI 91-203, Air Force Consolidated Occupational Safety Instruction, Aircraft Flight Line - Ground Operations and Activities, in areas where OSHA does not provide guidance. The SP shall perform required personal exposure assessments and medical surveillance. The SP must also provide personnel protective equipment and training consistent with applicable standards. The SP’s procedures shall be submitted to the CO for acceptance no later than 30-calendar days after contract start date.

2.1.7.1.1. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the contractor provided industrial hygiene services for the SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the Technical Orders means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.7.2. Mishap investigation and reporting of accidents involving only SP employees shall be the responsibility of the SP. The SP shall immediately notify the COR, the appropriate unit Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP employees. The SP shall assist the appropriate unit Safety Office in the investigation and reporting of such mishaps.

2.1.7.2.1. The appropriate unit Safety Office staff will conduct work site visits of SP operations to insure Government facilities and equipment are used and maintained IAW OSHA/AFOSH safety standards and applicable TOs. The SP shall take action as directed by the CO to correct unsafe conditions/hazards identified during the visit.

2.1.7.3. The SP shall appoint in writing, an Occupational Safety and Health Monitor for safety and health related issues.

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2.1.7.4. The SP shall report to the Chief COR, any malfunctioning or newly procured Government furnished equipment (GFE) requiring safety evaluation.

2.1.7.5. The SP shall identify and Report Safety Hazards and Mishaps IAW AFI 91-204. The SP shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving Air Force facilities, aircraft, or equipment IAW applicable directives to the COR, CO and Safety Office.

2.1.7.6. Miscellaneous Reporting Instructions: The SP shall report injury to personnel to the Chief COR, FC, CO, Wing Safety Office and HQ AETC/A4M IAW AFI 21-101, AETC SUP.

The SP shall report by telephone within three hours any mishap, incident, or unusual occurrence that requires reporting (AFI 91-204), and results in damage to aircraft or aircraft system components, AGE or maintenance facilities, and (or) injury to personnel. Procedures in AFI 10-206, AETC SUP 1, shall be followed. In addition, any aircraft or maintenance-related unusual occurrence that may have Command interest or will result in a Command incident/Homeline report shall be coordinated with the Chief COR, FC, CO, and Wing Safety office before being reported to HQ AETC. The SP shall not disturb the mishap scene except to prevent further injury or damage until proper officials authorize movement. The SP shall report confirmed occupational illness to personnel to Chief COR, FC, CO, and base Public Health Office. Note: The SP shall coordinate with the FC prior to any off base reporting of any Safety Hazards, Mishaps, Incidents, Cross Tell, or Homeline information.

2.1.7.6.1. The SP shall identify and control all parts submitted for teardown analysis or deficiency report (DR) in conjunction with safety investigations IAW TO 00-35-D-54.

2.1.7.7. The SP shall ensure all protective equipment and safety devices (rails, guards, shields, wheel brakes, ram locks, etc.) are used at all times on Government provide equipment to include industrial equipment.

2.1.7.8. The SP shall ensure anti-tripping devices/mats/bridges are used in walking and high traffic areas within government provided hangars and facilities.

2.1.7.9. Conform to T.O. 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding, and AFMAN 91-201, Chaps 7, 8 and 11.

2.1.7.10. The SP shall implement and manage a Lockout and Tag-out Program IAW AFI 21- 101, AETC SUP, AFI 91-203, and OSHA Standards 29 CFR 1910.147.

2.1.7.11. Anytime the CO becomes aware of the SP’s non-compliance with occupational health or safety directives that could cause injury to Air Force or other personnel, or damage to Air Force or other property or equipment, the CO will inform the SP. The SP shall take immediate steps to correct the situation.

2.1.8. Information Security Requirements.

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2.1.8.1. SP shall appoint a security representative for the on-base long-term visitor group IAW AFPD 31-4. The security representative may be an additional duty position. The security representative, working in concert with the Security Manager of the requesting activity shall provide employees with training required by DoD 5200.1-R, AFI 31-401 and AETC SUP 1, and AFI 31-601 and AETC SUP 1.

2.1.8.2. Visitor Group Security Agreement (VGSA). The SP shall enter into a long-term visitor group security agreement if service performance is on base.