Exhibit_A.3_-_Technical_Requirements_Form_(TO_BE_COMPLETED).docx

This is a Technical Requirements Form (Exhibit A.3) for Volusia County, Florida's Request for Proposals #25-P-131TF for comprehensive banking services. The form requires the contractor to provide detailed responses addressing ten technical requirement categories, including query and reporting tools, documentation availability, service level agreements, data security during transmission, procedures for system downtime, employee security policies, Florida Sunshine Law compliance, security certifications, disaster recovery and continuity of operations plans, and incident reporting protocols. The contractor must also specify the hosting model (single-tenant or multi-tenant) and provide comprehensive documentation of the physical and logical layout of hosting facilities, including location, facility description, staffing, electrical systems, building hardening measures, servers, data storage, and backup equipment. If the contractor does not own and operate primary or secondary hosting sites, all subcontracted service documentation and references must be provided. Responses must be complete and descriptive, explicitly prohibiting one-word answers or generic compliance statements; all attachments must be clearly labeled and organized sequentially by item number, with acceptable attachment types including service level agreements, equipment diagrams, audits, and other requested documentation.

The technical requirements establish that the contractor is responsible for hosting the application on contractor-provided equipment with full operational support including application monitoring, hardware monitoring and repair, backup management, electrical and HVAC maintenance, database tuning, patches, version upgrades, and direct support for application modifications and customization. The form does not specify pricing terms, set-asides, incumbent information, funding amounts, or contract duration within the technical requirements document itself; however, per the related contract opportunity summary, the five-year banking services agreement includes potential renewals for up to five additional years and encompasses approximately $139,880,000 in annual deposits for the County alone, requiring stringent insurance coverage including $5,000,000 Professional Liability, $2,000,000 Cyber Insurance, and $10,000,000 Financial Institution Bond with proposals due November 12, 2025, at 3:01 p.m.