Company_Experience_10.17.23.pdf

Languages

Translation

Services

Languages

Translation

Services 6543 Rolling Creek Drive, Colorado Springs, CO 80924.

Advanced Translation Services Tel: (253) 835-0107. Fax : (775) 993-7988

Email: info@advancedtranslationservices.com, dshamebo@languages-translation.info

Website: https://advancedtranslationservices.com

10/16/2023

COVER LETTER AND EXECUTIVE SUMMARY

To: Stephanie Stevens, MS

Statewide Procurement Manager, Professional Services & Commodities

ADOA - State Procurement Office | State of Arizona 100 North 15th Avenue, Suite 305 | Phoenix, AZ 85007

(602) 364-2662 | stephanie.stevens@azdoa.gov RE: Request for Proposal, Solicitation No. BPM005633 Foreign Language Interpretation and Translation Services

Dear Ms. Stevens, Thank you so much for the solicitation.

We are ready to provide any requested translation services.

Daniel Shamebo Sabore, DBA, Languages Translation Services (LTS), was established in 2004 as a Sole Proprietorship business in the State of Washington. LTS has more than 20 years of extensive experience and expertise in its primary line of business: providing language services such as translation, revision, proofreading, editing, design/desktop publishing (DTP), and interpreting in over 300 languages, including English into Spanish, and

Vietnamese, vice versa to over 3,000 private and public organizations, and individuals nationwide, and internationally. LTS is an MBE/MWBE certified in many states, including Washington, Oregon, the City of New

York, the State of New York, Nassau County, The Port Authority of New York and New Jersey, and the City of

Philadelphia.

To mention a few examples among thousands of translations that we have provided for more than 20 years:

For the California Department of Education (CDE), LTS proofread, reviewed, formatted, and evaluated many types of educational documents in multiple languages in more than 23 languages that other contractors provided. The duration of our contract was from 11/1/06 through 10/31/07, with an extension to 10/31/08. CDE awarded us another contract in 2016 for multiple languages needed by the State of California, and the contract expired on June 30, 2020.

• In 2015, LTS provided translation services for Clear Passage Educational Center in Long Beach, California.

• In April 2017, LTS was awarded a contract for Spanish translation services by the California Department of

Education.

• In August 2021, LTS was awarded a contract for translation services by Webster Public Schools in Massachusetts.

We completed the translation of more than 100,000 words from English into Portuguese and Spanish within a week.

The total cost of the contract was $12,000.00.

• For the State of Rhode Island Department of Health, and other Departments, we provided translation, review, and desktop publishing of the Rhode Island Governor’s daily and weekly press releases and other public health notices, on COVID-19 from the breakout of the COVID-19 pandemic and other documents up to the present, in more than 15 languages, including Spanish and Portuguese.

• The total value of the completed projects up to December 2022 is about $180,000.00. Currently, we have a new ongoing contract with the State.

• We have an ongoing contract for translation services into multiple languages with Johns Hopkins University since

2012. The total value of completed projects is $24,000.00.

• For Tulsa Public Schools, the total value of the completed projects up to April 2021 is about $125,000.00.

• For Baltimore City Public Schools, the total value of the completed projects is about $449,000.00. The contract covers translation, onsite, telephonic, and remote video interpreting in multiple languages.

mailto:info@advancedtranslationservices.com

To mention a few more examples: We provided written translation and related services to several organizations nationwide, such as the City of New York, the City of Oakland in California, the Office of the Attorney General of the State of Washington, the University of Alaska in Anchorage, the University of Washington in Seattle, the University of Rhode Island, Drake University in Iowa, Texas State University, Texas Department of Transportation, the

University of Wisconsin, Central Connecticut University, Tulsa Public Schools, Baltimore Public Schools, Delaware City Public Schools, Providence School District in Rhode Island, the States of Texas, Oregon, Colorado, Florida, Hawaii, Massachusetts, Oklahoma, California, New York, Rhode Island, New Hampshire, Connecticut, Washington, Wisconsin, Idaho, etc.

• Summary of intentions and differentiating qualities:

We believe that we have unique and differentiating qualities in that:

• Our experts have extensive experience in diverse health fields in the public and private sectors.

• Our quality control system is well established. It is strict and performed in many steps to ensure the highest quality translation and editing services.

• We will assign well-trained, certified/qualified, and experienced translators, editors, desktop publishers, interpreters, and other professionals.

• We have extensive experience and expertise in language services, and we are familiar with the cultures and languages we work with.

• We also provide services in rare languages, which many other companies cannot offer.

• We have extensive experience handling multiple and urgent projects within the deadline while maintaining high quality.

• We respond to our clients' requests immediately through e-mail, phone, or fax, and we work on weekends, holidays, days, and nights to provide the best services and meet the deadline for our projects with our clients. For example, we have 98 five-star reviews since 2/11/2015 (when we were registered with Yp.com) with a BBB Rating of

A+ by all reviewers for our services by a few of our clients nationwide. Please, see the reviews online:

http://www.yellowpages.com/nationwide/mip/languages-translation-services-20944161 , and https://advancedtranslationservices.com/testimonials/

“This document is really important as it talks about the plans for the next few years in our school district. Thank you for your hard work! You have been doing an outstanding job with our translation requests.” 12/7/2021. Jennifer, F., Tulsa Public Schools. Feedback on our recent translation of the Tulsa Public Schools Strategic Plan.

"Thank you for getting it to me so quickly." Marissa E., Orange County Transportation Authority, CA.

"Thank you so much, and I appreciate your quick turnaround…. " Yvette L., Washington State Department of

Transportation.

“This document is really important as it talks about the plans for the next few years in our school district. Thank you for your hard work! You have been doing an outstanding job with our translation requests.” 12/7/2021. Jennifer, F., Tulsa Public Schools. Feedback on our recent translation of the Tulsa Public Schools Strategic Plan.

“The appreciation we got after we completed a challenging task of interpreting in a short time, "YOU ARE

AWESOME!!!! Thank you so much!!" Samantha H., Oregon Office of Administrative Hearings.

After we completed the translation and audio recordings of the translated PowerPoint of hundreds of slides, we got the following feedback from the project manager: “Thank you so much for sending the link to the completed translated documents! The documents have been reviewed and uploaded on our ECE Publications and Manuals website. We are so excited to share these documents with the early childhood field in Arizona. Please express our gratitude to your translation team for their dedicated work. We could not be more pleased with the outcome!” Brooke http://www.yellowpages.com/nationwide/mip/languages-translation-services-20944161 https://advancedtranslationservices.com/testimonials/

C., Early Childhood Program Specialist, ECE | Head Start Collaboration Office, Arizona Department of Education.

4/7/2022.

With appreciation for your time and the opportunity you have given us.

We look forward to hearing from you soon.

Sincerely, Daniel S. Sabore, Managing Director.

Background and Experience

• Firm Name: Daniel Shamebo Sabore, DBA, Languages Translation Services (LTS).

• Firm Address: 6543 Rolling Creek Drive, Colorado Springs, CO 80924.

• Contact Name: Daniel S. Sabore

• Contact Email: dshamebo@languages-translation.info,info@advancedtranslationservices.com.

• Contact Phone: 253-835-0107/206-742-6477.

LTS has been in the language service business since 2004.

✓ Translation

✓ Revision

✓ Proofreading

✓ Editing

✓ Desktop publishing (DTP)

✓ Graphic design

✓ Printing

✓ Onsite, video-remote, and telephonic interpretation, including sign language.

✓ Language assessment or testing

✓ Transcription

✓ Narration/voiceover

✓ Captioning

✓ Localization

✓ Braille transcription

✓ CART Services

✓ Other related services

✓ All of the services with established quality assurance procedures and exceptional customer services.

Daniel Shamebo Sabore, DBA, Languages Translation Services (LTS), was established in 2004 as a Sole Proprietorship business in the State of Washington. LTS has more than 20 years of extensive experience, and expertise in providing language services such as translation, translation review/ proofreading, editing, Design/Desktop publishing (DTP), interpretation (foreign language and Sign language), transcription, and other related language services in over 3,000 languages to private and public organizations such as states, educational institutions, cities, courts, and Non- Governmental Organizations such as some United Nations Departments (UNDP, UNAIDS, UNESCO, UNICEF, etc.)

We have provided more detailed experience in this proposal.

We are also Woman and Minority-owned business certified in the States of Washington, New York, Virginia, Maryland (small business reserve), Tennessee (small business), Wisconsin, and Oregon, and certified as a Historically Underutilized Business (HUB) in North Carolina, the City of Philadelphia, The City of New York, The Port Authority of New York and New Jersey, and Nassau County in New York, and the City of Philadelphia. LTS is also a self-certified company with SBA.

We have provided similar services to those requested in the solicitation for many public and private agencies such as law firms, educational institutions, social, legal, and health services worldwide.

We have excellent Skills/Experience to execute the tasks successfully:

• Demonstration of skills in the languages required in the solicitation, culture, and ability to translate, review, and interpret into specified reading levels mailto:dshamebo@languages-translation.info,info@advancedtranslationservices.com

• The ability to use language skills to provide clear, concise, accurate translation reviews, translations, and interpretations.

• A record of services (including references) demonstrates a commitment to meeting deadlines and providing quality services.

• Ability to assess bilingual skills in the context of various job functions.

• Ability to demonstrate experience in legal, education, clinical, technical, and sensitive settings.

• Ability to demonstrate experience in translating, translation reviews, and interpreting for clients representing a variety of languages.

Our managers, translators, translation reviewers, editors, interpreters, Designers/Desktop Publishers (DTP), consultants, voiceover artists, and formatting experts have between five to over 50 years of experience in language services and their specialization. They have certifications /qualifications, higher education, and excellent professional achievements.

Below is a listing of the past more than 20 years of some of our contracts for language translation, translation review, interpretation, and related services.

CONFIDENTIAL

The list of some of our clients below is confidential because it is our trade secret because most of our clients do not want their names to be disclosed to a 3rd party.

LTS has had many contracts with private and public agencies, including social and health services, school districts, and other educational institutions, for more than 20 years.

To mention some of them:

LTS provided its services for translation and layout to many United Nations Departments whose value is over

$59,000.00. They include:

• In 2013, LTS was awarded a long-term contract by UNITAID, a United Nations Program that works on

HIV/AIDS, malaria, and tuberculosis funding.

• In January 2010, LTS was awarded a long-term contract by the Joint United Nations Program on HIV/AIDS

(UNAIDS) to provide similar services of translation on health care for its Headquarters in Switzerland, Geneva, its Departments, Regional or country offices, and/ or other organizations purchasing through UNAIDS (UNHCR, UNICEF, WFP, UNDP, UNFPA, UNODC, ILO, UNESCO, WHO and the World Bank). We completed many large rush projects within a short period.

• In 2011, LTS was awarded a contract by United Nations Population Fund (UNFP) for translation services, and we completed large rush projects within a short period.

• In 2011, LTS completed English into French and French into English documents for the UNDP office in Mali, Africa.

• In 2011, LTS was awarded a contract by United Nations Economic, Scientific, and Cultural Organization

(UNESCO) for translation services. We completed a large rush project from English into Portuguese within a short period.

• In 2011, LTS won another contract with the UNDP Colombia office for the bid proposal submitted for translation services from Spanish into English. We completed the job for them.

• In 2010, LTS completed the translation, editing/proofreading, and formatting of highly complex and large technical documents from English into Arabic for the UNDP, Lebanon Office.

• In 2014, LTS was awarded a contract by UN Special Tribunal for Lebanon.

• In February 2017, LTS was awarded a contract by UNICEF for document translation and simultaneous interpreting services for German and English pairs.

• In October 2020, LTS was awarded the contract for establishing a Long-Term Agreement related to the provision of Transcription and possible translation Services in multiple languages by the International

Fund for Agricultural Development (IFAD), whose office is in Rome, Italy.

• For the California Department of Education (CDE), LTS proofread, reviewed, formatted, and evaluated many types of educational documents in multiple languages in more than 23 languages, including Arabic and Spanish, that other contractors provided. The duration of our contract was from 11/1/06 through 10/31/07, with an extension to 10/31/08. CDE awarded us another contract in 2016 for multiple languages needed by the State of California, and the contract expired on June 30, 2020.

• In February 2008, the Office of the Superintendent of Schools for Keller, Texas, awarded LTS a contract for translation services for the Keller Independent School District. We provided translation and interpretation services for the School District and many of its schools in multiple languages, including Spanish, Vietnamese, French, and Chinese.

• LTS provided translation and onsite, telephone, and online interpreting systems through Skype and phone to many schools such as Trinity Springs Middle School, Caprock Elementary, Independence Elementary, Keller ISD Early

Learning Center, Parkwood Hill Intermediate School, Friendship Elementary, Keller Middle School, Bette Perot Elementary School, etc.

• In 2010, LTS was the sole winner of the bid for providing language services among many bidders for the Hawaii Department of Education and New Hampshire Department of Education. We completed large projects in multiple languages for them.

• We completed large translation projects for the contract we had with the Hawaii Department of Education in multiple languages, many of which are rare. We signed a second contract with them in May 2011 to continue our services. We completed the 3rd contract for them in March 2013.

• In 2010, LTS completed large projects for the contract we have with the New Hampshire Department of

Education. When the first contract and its renewal periods were over, we submitted a competitive bid for the second time for the Bureau of Special Education, New Hampshire Department of Education, and we won the bid. We were awarded the contract in June 2011. LTS completed large translation jobs in multiple languages, including Spanish for them.

• LTS provided interpreting services for Seattle Public Schools.

• LTS translation service as a subcontractor with our client for Cambridge Public Schools in Massachusetts, mainly for Amharic and Tigrigna languages. We had large and regular jobs, and we always dealt with complex formatted files.

• LTS provided translation services for Bergen County in New Jersey.

• In 2012, LTS was awarded the contract for providing translation services by the Hamilton County Job and

Family Services in Ohio.

• LTS provided translation services in many languages for Denver Public Schools as a subcontractor for another agency.

• LTS performed translation and desktop publishing services for various school districts and educational organizations, and the Policy Department in the Washington, D.C., area, and in Pennsylvania, through other agencies, on issues such as School Information, Understanding, and Avoiding Gangs, etc.

• Since 4/2006, LTS has been subcontracted by Toward, Inc. Superior Translations to assist with the translation and desktop publishing of documents for Missouri's Hazelwood School District. Some of these documents include parenting educational forms, grade report cards, parental notifications, peer mentoring documents, and Maculaitis Assessment of Competencies (MAC II). The State of Missouri requires this assessment to be given to all kindergarten through twelfth-grade students considered Limited English Proficient (LEP). The documents were translated into several languages.

• LTS was awarded a contract by Multnomah County in 2009 to serve all the departments of the County and

Portland Public Schools (both in Oregon State).

• LTS was awarded a contract with Boston Public Schools from 2008 to 2013 in different years.

• LTS completed translation tasks for Medford School District No. 549C in the State of Oregon, and we will provide them with more language services whenever they need our services.

• In 2011, LTS was awarded a long-term contract for translation and interpretation services by PVUSD69 -

Paradise Valley Unified School District No. 69, in the State of Arizona.

• In 2012, LTS provided translation services on Sexual and Gender-Based Violence in multiple languages for

The Center for Public Health and Human Rights, Johns Hopkins Bloomberg School of Public Health (John Hopkins University).

• In 2012, LTS was awarded a contract to provide interpretation and translation services for Duval County Public

Schools in Florida.

• LTS provided language service for Puget Sound Educational Service District (PSESD), Seattle, WA, and the

Managing Director of LTS was certified as an Interpreter by PSESD.

• In 2012, LTS provided translation services for the University of Alaska in Anchorage.

• LTS provided translation services for the University of Washington in Seattle.

• LTS completed a large translation project on special education for Toronto Public School District in Canada as a subcontractor for another client, and the contract is ongoing.

• In January 2010, LTS was awarded a long-term contract by the Joint United Nations Program on HIV/AIDS

(UNAIDS) to provide similar services of translation on health care for its headquarters in Switzerland, Geneva, its departments, regional or country offices, and/ or other organizations purchasing through UNAIDS (UNHCR, UNICEF, WFP, UNDP, UNFPA, UNODC, ILO, UNESCO, WHO and the World Bank). We won the contract surpassing our competitors worldwide based on our experience and the written and oral tests that our healthcare translators took. We completed many large rush projects within a short period. Our contract was also renewed.

• In 2011, LTS was awarded a contract by United Nations Population Fund (UNFP) for translation services, and we completed large rush projects within a short period.

• In 2011, LTS completed English into French and French into English documents for the UNDP office in Mali, Africa.

• In 2011, LTS was awarded a contract by United Nations Economic, Scientific, and Cultural Organization (UNESCO) for translation services, and we completed a large rush project within a short period.

• In 2011, LTS was awarded another by the UNDP, Colombia office for translation services from Spanish into English. We completed the job for them.

• In June 2008, LTS was awarded a long-term contract for translation services in multiple languages by United Nations Development Program (UNDP) for its headquarters and all its branch offices worldwide, mainly in Spanish, French, Arabic, and other languages. We provided the translation of large and small projects to UNDP and its affiliate organizations worldwide, including Colombia, Africa, and the Middle East.

• We have ongoing contracts for translation and interpreting services by the Oregon State Department of

Administrative Services since 2005. We have provided language services for many departments, such as the

Employment Department, Department of Human Services, Division of Child Care, and the Office of Administrative

• King County in Washington State, many municipal courts and municipal administrations; Offices of

Administrative Hearings in Washington, Oregon, California (phone interpreting), many agencies abroad, etc.

• For National Geospatial-Intelligence Agency (NGA), we completed the translation, formatting, and editing of very complex and highly technical scientific journals from many other languages into English and English into French.

• In addition, LTS accomplished translation work for Middlesex County in New Jersey.

• LTS is on the list of vendors with Washtenaw County Health Organization in Michigan State to provide the services in all four counties: Washtenaw, Monroe, Livingston, and Lenawee.

• In 2007/2008, LTS translated the website of the Florida Association for Volunteer Action in the Caribbean and

Americas (FAVACA) into multiple languages.

• In March 2007, Forestry Innovation Investment Ltd. (FII), a British Columbia Government Crown Corporation in Canada, added LTS to its eligible list of suppliers for Translation Services for all BC areas. We provided them with translation services.

• Moreover, in April 2008, LTS became part of a Multiple Contract Award granted by the State of Missouri to provide written language translation to various State of Missouri agencies in many languages and dialects. Again, in

2011, 2012, and 2013 LTS was also chosen by the state of Missouri to provide its services.

• LTS was a contractor with Oregon Freeze Dry for translating their documents from English into Spanish and vice versa since 1/2005.

• LTS completed several projects on health care, such as H1N1 Flu Virus (Swine Flu), translating periodic updates to the public, and many other fields for another agency for the King County Public Health in Washington and other agencies.

• In 2010, LTS was awarded a contract for translation and interpretation services by the Colorado Department of

Labor and Employment (CDLE) and served them successfully throughout the contract period.

• We also provided our services to Ada County District Court in Idaho.

• LTS was awarded a contract for language services by the Orange County Transportation Authority (OCTA) in

2007 in California. We completed the contract from 11/14/2007 to 6/30/10, including the renewal periods.

• In 2010, LTS was awarded a contract for translation and interpretation services by the State of Wisconsin

Department of Children and Families (DCF) in partnership with the Department of Workforce Development and

Department of Health Services. We have provided our services to Winnebago Mental Health Institute in the State of Wisconsin and the Wisconsin Department of Health Services. The contract was extended up to 10/31/2012 due to the best services we have provided for them. We submitted another bid proposal in 2013 and were awarded the contract to provide language services.

• In 2011, LTS was awarded a contract to provide our services for the Oakland Housing Authority in the State of

California.

• LTS also provided our translation services to The Elizabeth Glaser Pediatric AIDS Foundation (a nonprofit organization dedicated to preventing pediatric HIV infection and eliminating pediatric AIDS through research, advocacy, prevention, care, and treatment programs).

• In 2010, LTS was awarded four contracts by the Oregon Department of Administrative Services for onsite and telephone interpretation and transcription services.

• LTS successfully provided simultaneous interpreting services in multiple languages with fully operational equipment for two companies: The UPS Corporation, on occasion celebrating their 100th anniversary of service in

Seattle, Washington, contracting for Jeff Productions, and for TEAGUE. We employed highly experienced and qualified interpreters, technical staff, and coordinators, and we provided our clients with all the necessary specialized equipment to perform simultaneous interpreting work.

• We also provide over-the-phone interpretation and voice recording services to many agencies, including Family

Radio for broadcasting.

• In 2011, LTS completed a large translation project for the U.S. State Department, which took us many months.

• In 2011, LTS was awarded a contract by the Rhode Island Department of Administrative Services to provide foreign language translation and interpreting services on a statewide basis for all agencies of Rhode Island. Hence, we have provided the services to different departments, such as the Department of Health, the Department of Human

Services, and the University of Rhode Island.

• In 2011, LTS provided translation services in many rare languages for the National Institute of Health.

• LTS has provided translation services for the City of Burien in the State of Washington.

• LTS also provided translation services for election-related materials for a Candidate for the position of mayor of the City of Federal Way in multiple languages.

• In 2012, LTS provided interpreting services for the Department of Business and Professional Regulation of the

State of Florida.

• LTS provided Sign Language Interpreting services to the Municipal Court of Bremerton and other organizations.

• In 2011, LTS provided translation services for the National Institute of Health (NIH) in many rare languages.

• In 2012, LTS was awarded a contract to provide interpretation and translation services for the Denver, Colorado

Department of Human Services for the City and County of Denver. Our contract was renewed until May 2014, and it expired at the end of 2014.

• In 2012, LTS was awarded a contract to provide interpretation and translation services for Women's World

Banking, whose head office is in New York City.

• In 2012, LTS was awarded a contract for translation services by the Washington State Employment Security

Department.

• In 2012, LTS was awarded a contract for translation services by King County, Washington, and we have provided them with the services for many years.

• LTS was awarded a long-term contract by UNITAID (http://www.unitaid.eu/en/who), a United Nations Program, which works on funding for HIV/AIDS, malaria, and tuberculosis, in 9/2013.

• In 2013, LTS was awarded a contract by Lucas County Children Service in the State of Ohio to provide translation services for the County.

• In June 2014, LTS was awarded a contract by Lane County, Oregon, for translation and interpretation into multiple languages, and the contract is ongoing.

• Near the end of 2014, LTS was awarded a contract for translation, formatting, and interpreting in multiple languages by the State of New York Governor's Office of Storm Recovery. We completed a large and urgent translation project from English into Spanish, Russian, and Chinese. We also provided them interpreting service.

• In February 2015, LTS provided interpreting services for a law firm, King, Brennan & Albin LLC, in Ellsworth County Courthouse, Kansas.

• In February 2015, LTS was awarded a contract by Sonoma County in California to provide translation and interpretation services for various County departments.

• In March 2015, LTS was awarded a contract by Monterey County in California to provide translation and interpretation services for various County departments.

• LTS has been the provider of language service for Universal Health Services, Inc. (UHS) – (one of America's largest corporations that operate in the USA and UK) since 2015.

• LTS has been the provider of language service for Syngenta (one of the world's leading companies, which operate in some 90 countries) since 2015.

• LTS provided Sign language interpreting services for Open Advanced MRI NW in 2015.

• LTS provided Sign language interpreting services for H&R Block in Washington, PA, in 2015.

• In 2015, LTS provided translation services for Clear Passage Educational Center in Long Beach, California.

• We have been providing interpreting services for ICON – "Leaders in Surgical Eye Care" since 2015, which operated in many places in Colorado.

• In June 2015, LTS provided ASL Interpreter twice with an emergency request to William R. Sharpe JR Hospital in Weston, West Virginia.

• In June 2015, LTS provided telephonic interpreting services in Indian languages in emergency requests twice to Wellstone Regional Hospital of Universal Health Services in Jeffersonville, Indiana.

• LTS has been providing language services to IHSD, Inc. of San Mateo County Head Start/Early Head Start since 2015.

• In 2015, LTS was awarded a contract by the City School District of Albany, New York, for translation services.

• We have an ongoing contract for providing interpreting service with the Federal Public Defender, Southern District of Florida.

• In April 2016, LTS was awarded a contract by Baltimore City Public Schools for translation and interpretation into ASL and Spoken languages, and the contract is ongoing.

• In June 2016, LTS was awarded a contract by the Commonwealth of Massachusetts for Foreign Language

Interpretation and Translation Services.

• In June 2016, LTS was awarded a contract by the California Department of Education for translation review

Services in multiple languages. It was renewed until June 2018 and then until June 30, 2020.

• In September 2016, LTS was awarded a statewide master contract for spoken (in-person) interpreter services;

court certified and non-court-certified, with an additional category for Department of Social and Health Services

(DSHS) and Health Care Authority (HCA) client appointments by the State of Washington Department of Enterprise Services.

• In November 2016, LTS was awarded a contract for language interpreting services by Luzerne County Children and Youth Services in Pennsylvania. We provided them with interpreters in multiple languages, including ASL.

• In November 2016, LTS completed a translation service from English into Spanish for Lake Tahoe School in

Nevada.

• In January 2017, LTS was awarded a contract to provide interpreting services in multiple languages by

Snohomish County, Washington State.

• In February 2017, LTS was awarded a contract by UNICEF for document translation and simultaneous interpreting services for German and English pairs.

• In March 2017, LTS was awarded a contract to provide interpretation and translation services for Duval

County Public Schools in Florida.

• In April 2017, LTS was awarded a contract for Spanish translation services by the California Department of

Education.

• In May 2017, LTS was awarded the contract by the New York City Finance Board to review translated documents in Korean, and the contract is ongoing.

• In June 2017, LTS was awarded a contract by the Texas Department of Transportation to provide onsite and telephonic interpretation and translation services in the entire State of Texas.

• In July 2017, LTS was awarded a contract by Hamilton County Job and Family Services to provide translation services in multiple languages.

• In July 2017, LTS was awarded a contract by Florida Hospital to provide translation and review services in multiple languages for its ten branches.

• In August 2017, LTS was awarded a contract by the Massachusetts Higher Education Consortium, which has over 1,196 members, to provide Interpretation & Translation Equipment, Supplies, and services. The contract is to provide our services to the MHEC, which has expanded its membership to include non-profit public and private higher education institutions, technical, charter, and vocational schools, municipalities including elementary and secondary schools, preparatory schools, and educational non-profit organizations located within New England. We can provide the services to all of them.

• In September 2017, LTS was awarded a contract for sign language Interpreting by Alameda Housing Authority in California.

• In September 2017, LTS was awarded a contract for the translation of Special Education documents by the City of Philadelphia Public Schools.

• In October 2017, LTS was awarded a contract for translation services by the Massachusetts Department of

Environmental Protection.

• In October 2017, LTS was awarded a contract for interpretation services by Aspire Alexander Twilight College

Preparatory Academy in Sacramento, California.

• In March 2018, LTS was awarded a contract for interpretation services by Delaware City Public Schools.

• Since November 2017, LTS has been providing interpreting services for Seven Hills Charter Public School in

Massachusetts.

• In April 2018, LTS was awarded a contract by the Massachusetts Department of Early Education and Care. We provided them with large translations in multiple languages, such as French, Spanish and Portuguese.

• In May 2018, LTS provided a translation service for Verde Valley School.

• In June 2018, LTS was awarded a contract for translation and interpretation services by Tulsa Public Schools in Oklahoma.

• In August 2018, LTS was awarded a contract for translation and interpretation services by Denver Public Schools in Colorado.

• In July 2018, LTS was awarded a contract for translation and interpretation services by Garland Independent

School District in Texas.

• In August 2018, LTS was awarded a contract for translation and interpretation services by the State of Arizona.

• In September 2017, LTS was awarded a contract for translation and interpreting services by Spring Branch

Independent School District in Texas.

• In October 2018, LTS was awarded a contract for translation and interpretation services by the St. Lucie Public

Schools in Florida.

• In November 2018, LTS was awarded a contract for translation services by Boulder County in Colorado.

• In December 2018, LTS provided interpreting services for Drake University in Iowa.

• We provided translation Services for languages such as Spanish and Hmong for many Wisconsin State

Agencies such as the Wisconsin Department of Public Instruction, Wisconsin Department of Human Resources, Department of Children and Families, Wisconsin Department of Administration, Division of Legal Services, Waisman Center UCEDD, UW-Madison from 7/2012 to 3/2018.

• In January 2019, LTS was awarded a contract by the California Department of Education for foreign language written translation services in multiple languages for the California School for the Deaf, Riverside (CSDF).

• In March 2019, LTS was awarded a contract for translation by the UN Women (the United Nations) organization dedicated to gender equality and women's empowerment.

• In March 2019, we provided translation services for Southlands Schools International in California.

• In May 2019, we were awarded a contract for translation services by UW Medicine of the University of

Washington, which is an institution of higher education and a Contractor of the State of Washington to serve the following entities: UW Medicine is a comprehensive healthcare organization that includes four hospitals, primary and specialty clinics, the UW School of Medicine, a large physician practice plan and a critical care air transport service as follows: Harborview Medical Center and its associated clinics ("HMC"); UW Medicine/Northwest dba Northwest

Hospital & Medical Center and its associated clinics ("NWHMC"); Public Hospital District No. 1 dba Valley Medical Center and its associated clinics ("VMC"); the University of Washington Medical Center and its associated clinics

("UWMC"); UW Physicians Network dba UW Neighborhood Clinics ("UWNC"); The Association of University

Physicians dba UW Physicians ("UWP"), the University of Washington School of Medicine ("UW SoM"), and Airlift

Northwest ("ALNW") (each a "UW Medicine Component Unit" and collectively "UW Medicine Component Units").

• In June 2019, LTS was awarded a contract for translation services in multiple languages by the New York City

Department of Youth and Community Development.

• In June 2019, LTS was awarded a contract for translation services by The Commonwealth of Massachusetts

Department of Mental Health to provide our services in multiple languages.

• In July 2019, LTS was awarded a contract by the UNICEF Guinea Bissau Office for translation services in multiple language pairs such as Portuguese, French, and English.

• In July 2019, we provided translation services by the City of Albany Corporation Counsel in New York.

• In September 2019, we provided translation services for Texas State University.

• In September 2019, LTS was awarded a contract for translation services by the Oregon Department of Administrative Services to provide the service for all the departments of the State, ORCPP, and MCUA Authorized

Purchasers.

• In September 2019, LTS was awarded a contract for translation and interpretation services by Gwinnett County

Public Schools in Georgia.

• In October 2019, LTS was awarded the contract for translation services by the Oregon State Department of

General Services to provide the services for all the State agencies and their affiliates.

• In December 2019, LTS was awarded a contract for translation, editing/proofreading, onsite and telephonic/video remote interpreting, and audio recording services by the Kansas State Department of Administration to provide the services for all the state agencies and their affiliates.

• In February 2020, LTS was awarded a contract to provide language translation and interpretation services to the

City of Oakland in California.

• In February 2020, LTS was awarded a contract for translation and interpreting by Greater Dayton Premier Management in Ohio.

• In March 2020, LTS was awarded a contract for translation and interpreting by International Foundation for

Electoral Systems (IFES) for Interpretation and Translation Services in North Macedonia.

• In April 2020, LTS was awarded a contract by El Paso County in Colorado for Translation and interpretation services.

• In June 2020, LTS was awarded a contract by the Hawaii Public Housing Authority for Translation services in 13 major languages that are spoken in Hawaii, and we completed a large project in a rush within a month.

• On August 31, 2020, LTS was awarded a contract for Professional Development & Educational Services (Speakers, Consultants, Translators, Interpreters) by the Education service center (ESC) Region 11 in Texas, which provides professional development, technical assistance, and management of educational programs to 77 public school districts and 66 charter campuses.

• In August 2020, LTS was awarded a contract for translation services by the Developmental Disabilities Council of

Oklahoma.

• In August 2020, LTS was awarded a contract for translation services by the Marshall Public Schools in Missouri.

• In September 2020, LTS was awarded a contract by the Board of Trustees of Schertz-Cibolo-Universal City ISD in

Texas to provide Spanish Written and other Translation Services on an "as-needed basis" in accordance with

Solicitation/Contract No. 20-043V.

• In October 2020, LTS was awarded a contract for establishing a Long-Term Agreement related to the provision of Transcription and possible translation Services in multiple languages by the International Fund for Agricultural

Development (IFAD), whose office is in Rome, Italy.

• In October 2020, LTS was awarded a contract for translation services by Chatham County in Georgia.

• In October 2020, LTS was awarded a contract for translation services by the Kansas State Department of Education.

• In December 2020, LTS was awarded a contract for American Sign Language Interpreting Services, In-person, and

Remote, by the University of Wisconsin-Madison.

• In January 2021, LTS was awarded a contract for translation service by Police Executive Research Forum (PERF).

• In January 2021, LTS was awarded a contract for translation and interpreting services by the Cobb County School

District in the State of Georgia.

• In January 2021, LTS was awarded a contract for translation and interpreting services by Paterson County Public

Schools in the State of New Jersey.

• In February 2021, we got a notice of intent to award a contract for LTS for In-Person/Remote ASL and CART

Services for the University of Washington in Seattle.

• In March 2021, LTS was awarded a contract for In-Person/Remote ASL and CART Services for the University of

Wisconsin -Milwaukee.

• In April 2021, LTS was awarded a contract for Braille and Large Print Transcription Services Connecticut

Department of Rehabilitation Services, Bureau of Education & Services for the Blind "BESB."

• In April 2021, LTS was awarded a contract for translation services by Southwest Key Programs (SWK), a national nonprofit organization in the USA.

• In April 2021, LTS was awarded a contract for Braille and Large Print Transcription Services Connecticut Department of Rehabilitation Services, Bureau of Education & Services for the Blind "BESB."

• In May 2021, LTS was awarded a contract for translation, transcription, captioning, and Real-Time Services by the Los Angeles Unified School District.

• In May 2021, LTS was awarded a contract for In-Person Interpretation Services, Translation Services, Telephonic Interpretation, and Video Remote Interpretation services by the Massachusetts Department of Operational Services.

• In May 2021, LTS was awarded a contract for translation, interpreting, and captioning services by Monterey County in California.

• In May 2021, LTS was awarded a contract for translation and interpreting services by Fresno County in California.

• In June 2021, LTS was selected to provide translation service for INCLUDEnyc.

• In June 2021, LTS was awarded a contract for translation and interpreting services by Action Against Hunger of

Canada.

• In September 2021, LTS was awarded a contract for translation services for multiple languages by the Division of

Professional Licensure in Massachusetts.

• In September 2021, LTS was awarded a contract for translation and interpreting services in multiple languages by Robstown Independent School District in Texas.

• In September 2021, LTS was awarded a contract for translation and interpreting services in multiple languages by Portland Public Schools in Oregon.

• In September 2021, LTS was awarded a contract for translation and interpreting services in multiple languages by Draper City in the state of Utah.

• In September 2021, LTS was awarded a contract for translation services by the US Government Publishing Office.

• We have been providing interpreting and translation services for Learning First Charter Public School in Massachusetts since November 2017.

• In September 2021, LTS was awarded the contract for translation and interpreting services for On-Call Architecture and Engineering Consultant Services Residential Sound Insulation Program, Lynnwood Link Extension, and East

Link Extension Contract No. RTA/AE0023-21 as a subcontractor with The Jones Payne Group, Inc in Boston, MA.

• In December 2021, LTS was awarded a contract for translation services for multiple languages by the Division of

Professional Licensure in Massachusetts.

• In December 2021, LTS was awarded a contract for translation services for multiple languages of the UN and other languages such as Arabic, Chinese, French, Russian, Spanish, Korean, Japanese, and Mongolian by the United

Nations Office for Project Services (“UNOPS”). We translated their website into those languages.

• In December 2021, the State of Rhode Island awarded LTS a contract for translation and interpreting services for multiple languages.

• In December 2021, LTS was awarded by UNESCO a contract for transcription services for multiple languages.

• In January 2022, LTS was awarded a contract by the UNFPA to provide the International Sign Language Interpretation

Service.

• In January 2022, LTS was awarded a contract for Emergency Translation Services by the King County government.

• In January 2022, LTS was awarded a contract for language and related Services by TEXAS REGION 8 EDUCATION

SERVICE CENTER (Region 8 ESC) (TIPS) to provide the services in all 52 states of the USA.

• In January 2022, LTS was awarded a contract for Sign language interpreting by the Oregon Department of Justice.

• In January 2022, LTS was awarded a contract by the Arizona Department of Education, Early Childhood Program, Head Start Collaboration Office, a contract for translation and voice recording of educational materials from English into Spanish.

• In January 2022, LTS was awarded a contract for Translation Services by the City of Miami, Florida.

• In February 2022, LTS was awarded a contract for Translation and interpreting Services by the State of Nevada.

• In February 2022, we provided International Sign Interpreting and CART Services for international conferences for the UNFPA office in New York, UNITAR Office in Geneva, and UNFPA Office in Pacific Asia Office in

Thailand.

• In March 2022, LTS was awarded a contract for Translation Services by Michigan State University.

• In March 2022, LTS was awarded a contract for Translation Services by King County, Washington, for

Community Engagement Translation Program (CETP) in multiple languages.

• In April 2022, LTS was awarded a contract for Translation and Interpreting services by the Orange County Public

Schools in Florida in multiple languages.

• In August 2022, LTS was awarded a contract for Translation Services by Chicago Public Schools.

• In September 2022, LTS was awarded a contract for Translation Services by Irving Independent School District in

Texas.

• In October 2022, LTS was awarded a contract for Translation, Interpretation, Transcription, and Sign Language Services by Austin Independent School District in Texas.

• In October 2022, LTS was awarded a contract for Translation Services by the First 5 Placer Children & Families Commission in California.

• In May 2023, LTS was awarded a contract for Translation Services by the Rhode Island Office of Healthy Aging.

• In May 2023, LTS was awarded a Long Term Contract contract for Transcription Services by the United Nations Relief and Works Agency for Palestine Refugees in the Near East ( UNRWA).

• In June 2023, LTS was awarded a contract for Translation Services by the Nevada Department of Health and Human Services, Division of Welfare and Supportive Services.

• In June 2023, LTS was awarded a contract for transcription services by the New Hampshire Fire Academy, Division of Fire Standards & Training and EMS.

• In June 2023, LTS was awarded a contract for translation and interpretation services by the Washington State

Department of Enterprise Services.

• In June 2023, LTS was awarded a contract for translation and interpretation services in Clackamas County in

Oregon State.

• In June 2023, LTS was awarded a contract for translation and interpretation services by Albuquerque Public

Schools in the State of New Mexico.

• In June 2023, LTS was awarded a contract for translation and interpretation services by Northwest Independent

Public Schools in Texas.

• In July 2023, LTS was awarded a contract for Sign Language Interpretation Services by Tarleton State University in Texas.

• We have been providing interpreting services for Learning First Charter Public School in Massachusetts since

November 2017.

• Hundreds of other clients who use our services are listed here. Examples of those include the ones who gave us positive feedback online in the link below:

In addition to the above-listed services, we have also provided our services to many private agencies and individuals worldwide.

The names of contact for some K-12 school districts and other Educational Institutions to whom we have provided translation and interpretation services for more than 20 years include the following:

1. Name of Project: Translation and proofreading/editing of various documents for the school district.

Company/Business Name: Garland Independent School District, Texas.

Name of Contact Person: Maria Floyd. GISD Facilitator. Translation & Interpretation Services

Telephone Number for Contact Person: (972) 485-4910. Fax: (972) 494-8179.

Email Address for Contact Person: mafloyd@garlandisd.net

Brief Description of the Services provided: We translated various documents for the school district.

2. Name of Project: Translation and proofreading/editing of special education documents.

Company/Business Name: Bureau of Special Education, New Hampshire Department of Education.

Name of Contact Person: McKenzie Harrington, Education Consultant

Telephone Number for Contact Person: (603) 271-3739 mailto:mafloyd@garlandisd.net

Email Address for Contact Person: mharrington@ed.state.nh.us

Brief Description of the Services provided: We completed a contract of $20,000.00 in 2010/11 in multiple languages such as Nepalese, Indonesian, Maay Maay, Spanish, Arabic, Portuguese, Bosnian, Chinese, Vietnamese, and Russian.

When the first contract and its renewal periods were over, we submitted a competitive bid for the second time to them, and we won the bid, and again we were awarded the contract in June 2011 for another $20,000.00.

3. Name of the Organization: California Department of Education, Curriculum Frameworks and Instructional Resources Division

Project…