Attachment_5_C-12_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

For

C-12 CONTRACTOR LOGISTICS SUPPORT (CLS)

Contract Number: TBD

PREPARATION DATE: NOVEMBER 2024

REVISION NUMBER: Revision 00

AFLCMC/WVV, SPECIAL DUTY

TINKER AFB, OK 73145-4015

TABLE OF CONTENTS

PAGE

SECTION I – DESCRIPTION OF SERVICES 5

1.1. Background 5

1.2. Concept of Support 7

1.2.1. Mission Capability Requirements 7

1.2.2. Delayed Discrepancies 8

1.2.3. Maintenance Concept 8

1.2.4. Subcontractor Management 8

1.2.5. Configuration Management 8

1.2.6. Mishap Reporting and Investigation 9

1.3. Site Operations 9

1.3.1. Records for Aircraft 9

1.3.2. Ground Operations 11

1.3.3. C-12 Servicing 11

1.3.4. Preflight, Thruflight, and Postflight Maintenance Inspections 11

1.3.5. Aircraft Launch/Recovery 11

1.3.6. Functional Check Flights (FCFs) and Maintenance Test Flights (MTFs) 12

1.3.7. Appearance Standards 12

1.3.8. Technical Library 13

1.4. Contractor Owned and Maintained Base Supply (COMBS) 13

1.4.1. Diminishing Manufacturing Sources and Material Shortages (DMSMS) 13

1.4.2. Provisioning and Stocking Levels 13

1.4.3. Repair Administration of Contractor Furnished Parts 14

1.4.4. Unique Identification (UID) 14

1.4.5. Test, Measuring, and Diagnostic Equipment (TMDE) 15

1.4.6. Title to Spares and Equipment 15

1.4.7. Inventory Management of Aircraft Loose Equipment 15

1.4.8. Survival and Life Support Equipment 15

1.4.9. Packaging, Handling, Storage and Transportation (PHST) 16 1.4.10.Petroleum, Oil, and Lubricants (POL) 16 1.4.11.Usage Report 16

1.5. Maintenance 16

1.5.1. Aircraft Servicing 16

1.5.2. Aircraft Maintenance Planning 17

1.5.3. Heavy Maintenance 17

1.5.4. Service Actions 17

1.6. Engine Maintenance 20

1.6.1. On-Aircraft Engine Maintenance 20

1.6.2. Oil Analysis 20

1.7. Propeller Maintenance 20

1.8. Defensive System Maintenance 20

1.9. Contractor Personnel 21

1.9.1. Contractor Employee General Requirements 21

1.9.2. Key Personnel 21

1.10. Security Requirements 23

1.10.1.Critical Program Information 23 1.10.2.Program Protection Plan (PPP) 23 1.10.3.Controlled Unclassified Information. 24 1.10.4.Safeguarding Covered Defense Information and Cyber Incident Reporting 24 1.10.5.Operations Security (OPSEC) 24 1.10.6.Communications Security (COMSEC) 24 1.10.7.Government Unclassified Email/Network/Information 24 1.10.8.Additional Security Requirements 25 1.10.9.Contractor Personnel Termination 25 1.10.10.Facility Clearance 25

1.11. OCONUS Site Support 25

1.11.1.Diplomatic/Consular Mission Support 25 1.11.2.Foreign Affairs Counter Threat (FACT) Training 26 1.11.3.Kingdom of Saudi Arabia (KSA) Mission Support 26 1.11.4.Contractor Medical Clearance 26 1.11.5.Technician Residences 26

1.12. Compliance with Regulations 26

1.13. Training 26

1.13.1.Contractor Training 26 1.13.2.Contractor Provided Training to Government Personnel 26 1.13.3.Government Provided Training 27

1.14. Quality Program 28

1.14.1.FOD Reporting 28 1.14.2.Aircraft Maintenance Standards 28 1.14.3.Deficiency Reports 29 1.14.4.Contractor Quality Assessment Reports 29

1.15. Management Objectives 29

1.15.1.Management Planning 29 1.15.2.Engine Management 29 1.15.3.Warranty Management 30 1.15.4.Maintenance Extensions 30 1.15.5.Maintenance Information System (MIS) 30 1.15.6.Funds Management 30 1.15.7.Small Business Participation Report 30

1.16. Flight Authorization for Contractor Personnel 31

1.17. Customer Complaint Reporting 31

1.18. Safety Program and Indemnification 31

1.19. Handling, Temporary Storage, and Disposal of Hazardous Material and/or Wastes 31

1.19.1.Negligence and/or Non-Compliance 31

1.20. Weight and Balance (W&B) Management 31

1.21. Unscheduled Maintenance Away From the Site 31

1.21.1.Aircraft Status 32

1.22. Software Subscription Service and Updates 32

1.23. Meetings 32

1.24. Phase-In and Phase-Out Activities 33

1.24.1.Phase-In Period 33 1.24.2.Phase-Out Period 33

1.25. Over and Above (O&A) 33

1.25.1.Engine Time Between Overhauls (TBOs)/Off Aircraft Maintenance 34 1.25.2.Painting 34 1.25.3.Aircraft Condition Inspection (ACI) 34 1.25.4.Technical and Engineering Services 34 1.25.5.Site Activation, Relocation, or Changes 36 1.25.6.Propeller Overhaul 36 1.25.7.Contractor Dependent Schooling 36 1.25.8.Facilities 36

SECTION II – SERVICE SUMMARY 36

2.1. Service Summary (SS) Requirements. 36

2.2. Contractor Performance Evaluation. 37

SECTION III – GOVERNMENT FURNISHED PROPERTY AND SERVICES 42

3.1. Facilities. 42

3.2. Contingency Plans. 43

3.3. Site Specific Training. 43

3.4. Government Furnished Property (GFP). 43

3.4.1 Replacement of GFP. 43

3.4.2 GFP Beyond Economical Repair (BER). 44

3.4.3 Identification Friend or Foe (IFF) 44

3.4.4 Property Management System 44

3.5. Physical Inventory. 44

3.5.1 Phase-In Joint Inventory. 44

3.5.2 Phase-Out Joint Inventory. 45

APPENDIX A – ACRONYMS 50

APPENDIX B – DEFINITIONS 53

APPENDIX C – SAFETY, FIRE PROTECTION AND HEALTH SPECIFICATIONS 58

APPENDIX D – APPLICABLE DOCUMENTS 63

APPENDIX E – Government Resources 70

APPENDIX F – AIRCRAFT APPEARANCE STANDARDS 78

APPENDIX G – LOOSE EQUIPMENT LISTS 80

APPENDIX H – AVIONICS EQUIPMENT 82

APPENDIX I – AVIONICS EQUIPMENT (BV-08 ONLY) 86

APPENDIX J – Reserved 89

APPENDIX K – AIRCRAFT CONDITION INSPECTION 90

SECTION I – DESCRIPTION OF SERVICES

The purpose of this Performance Work Statement (PWS) is to define the tasks to be accomplished for Contractor Logistics Support (CLS) of the C-12 aircraft. CLS includes all support actions required for operating and maintaining the aircraft, aircraft subsystems, and support equipment. The CLS system includes all aircraft maintenance and personnel, materials and inspections, launch and recovery of the aircraft, supply of all Contractor owned spares and support equipment through a Contractor Owned and Maintained Parts (COMP);

repair and overhaul of all repairable spares at Federal Aviation Administration (FAA) certified repair stations; maintenance and repair of all support equipment; aircraft paint; engine repair and overhaul. These actions include supply, procurement, production control, quality control, component failure reports, and acquisition of commercial data. This effort includes additional support, as over and above tasks, engineering services including development, test and FAA certification of modifications, and installation of modifications, depot maintenance support, field team support (worldwide), aircraft crash investigations, and damage repair. . Establish and maintain agreements with the Original Equipment Manufacturers (OEMs) for data and technical support to maintain the C-12 aircraft. The Government also requires information for:

quality, contract funds status, consumption and usage, service engineering reports, subscription services for technical manual updates and service actions.

1.1. Background

The C-12 is a militarized version of the FAA-type certificated Beechcraft aircraft. The C- 12C (A200) and the C-12D (A200CT) are powered by twin Pratt & Whitney PT6A-41 turboprop engines. The C-12F (B200C) is powered by twin Pratt & Whitney PT6A-42 turboprop engines. The C-12J (1900C) is powered by twin Pratt & Whitney PT6A-65 turboprop engines. The current fleet consists of 30 aircraft utilized by the Defense Intelligence Agency (DIA), the Defense Security Cooperation Agency (DSCA), the Pacific Air Command (PACAF), and the Air Force Materiel Command (AFMC). The aircraft are currently based at 3 Continental United States (CONUS) and 17 Outside Continental United States (OCONUS) locations (see below). The C-12 mission is to provide time-sensitive movement of personnel and cargo and provide test support.

SERIAL # LOCATION MODEL/DESIGN

SERIES

UNIT/

AGENCY

BD-04 Riyadh, Saudi Arabia King Khalid INTL C-12C/D DSCA

BD-10 Manila, Philippines Ninoy Aquino INT C-12C/D DIA

BD-11 Edwards Air Force Base (AFB), CA C-12C/D 412 TW

BD-12 Cairo, Egypt Cairo INTL C-12C/D DSCA

BD-13 Budapest, Hungary C-12C/D DIA

BD-14 Accra, Ghana, Accra Kotoka INTL C-12C/D DIA

BD-15 Edwards AFB, CA C-12C/D 412 TW

SERIAL # LOCATION MODEL/DESIGN

SERIES

UNIT/

AGENCY

BD-17 Bogota, Columbia El Neuvo Dorado INTL C-12C/D DIA

BD-18 Edwards AFB, CA C-12C/D 412 TW

BD-20 Andrews AFB, MD C-12C/D DIA

BD-21 Riyadh, Saudi Arabia King Khalid INTL C-12C/D DSCA

BD-22 Tegucigalpa, Honduras Toncontin INTL C-12C/D DIA

BD-23 Edwards AFB, CA C-12C/D 412 TW

BD-24 Ankara, Turkey Estimesgut AB C-12C/D DSCA

BD-25 Buenos Aires, Argentina San Fernando Airport C-12C/D DIA

BD-28 Rabat-Salé Airport Rabat, Morocco C-12C/D DIA

BL-77 Elmendorf AFB, AK C-12F PACAF

BL-78 Elmendorf AFB, AK C-12F PACAF

BV-08 Holloman AFB, NM C-12F 586 FLTS

BP-40 Andrews AFB, MD C-12C/D DIA

BP-41 Nairobi, Kenya Jomo Kenyatta INTL C-12C/D DIA

BP-42 Brasilia, Brazil Pres. Juscelino Kubistschek INTL C-12C/D DIA/DSCA

BP-43 Gaborone, Botswana Sir Seretse Khama INTL C-12C/D DIA

BP-44 Bangkok, Thailand Don Mueang INTL C-12C/D DIA

BP-45 Oslo, Norway Gardermoen INTL C-12C/D DIA

UD-01 Yokota AB, Japan C-12J PACAF

UD-03 Holloman AFB, NM C-12J 586 FLTS

UD-04 Yokota AB, Japan C-12J PACAF

UD-06 Yokota AB, Japan C-12J PACAF

UC-163 Holloman AFB, NM C-12J 586 FLTS

NOTE: Manamah, Bahrain is an alternate maintenance location for the USAF C-12 aircraft.

NOTE: The BD/BP aircraft may be relocated among the DIA/DSCA sites to meet mission requirements and depot schedules.

1.2 Concept of Support

The Contractor shall provide personnel, material, and technical and maintenance support for the aircraft in accordance with (IAW) FAA standards to maintain FAA-type certification. The Contractor shall comply with Air Force Instruction (AFI) 21-103 Air Force Materiel Command Supplement AFMCSUP and AFI 10-220(I).

The Contractor shall establish maintenance and supply support at each aircraft site to satisfy the stated Mission Capability (MC) Requirements. The Contractor shall maintain the C-12 aircraft based worldwide during both peacetime and hostile operations.

1.2.1. Mission Capability Requirements

The Contractor shall meet a monthly Mission Capable (MC) rate of not less than 90% for each aircraft. The Contractor shall refer to the Minimum Equipment List (MEL) in the applicable Technical Order (T.O.) 1C-12A-1, T.O. 1C-12F-1 (NATOPS A1-C12BM- NFM-010 or equivalent for BV-08) or T.O. 1C-12J-1 for the aircraft status when an aircraft system or component is inoperative. The Contractor shall calculate MC for individual aircraft and each fleet by the formula below:

MC Rate = Total Reportable Time - Non-Mission Capable (NMC) Time .

Total Reportable Time which is also, MC Rate = FMC Time + Partial Mission Capable (PMC) Time .

Total Reportable Time

Total Reportable Time is calculated by:

Total Reportable Time = Total Possessed Time – Non-Reportable Time (NRT)

NOTE: The aircraft shall be placed in depot possessed status IAW 21-203 and not be reported as possessed time at the site for any service actions, modifications, depot level maintenance, aircraft damage repairs, or other depot level actions directed by the PCO.

The Contractor shall not be penalized for a low MC rate if the aircraft is in depot level possession for over 480 hours (20 days) in any one-month period. For unscheduled engine shipments for engines requiring repair (excluding Time Between Overhauls (TBOs)), the Contractor shall be given up to 72 hours of NRT for CONUS engine shipments and up to 144 hours of NRT for OCONUS engine shipments. NRT will be granted IAW the definition in Appendix B.

The Contractor shall report the daily status of aircraft that are not MC IAW Contract Data Requirement List (CDRL) A001.

The Contractor shall report the MC rates each month on the Monthly Aircraft Status Report. The Contractor shall include each day's hours of FMC, PMC, Non-Mission Capable Supply (NMCS), Non-Mission Capable Maintenance (NMCM), reportable time, flying hours, landings, and other data reported by each site and confirmed by the Government Representative in this report. The Contractor shall calculate and report this information at the end of the month for each aircraft IAW CDRL A001A.

1.2.2. Delayed Discrepancies

The Contractor shall ensure the total number of non-grounding discrepancies does not exceed 10 per aircraft at 0700 hours (local site time) on any given day. If this number is exceeded, the Contractor shall notify the COR immediately. The Contractor shall provide the COR any supporting documentation that would allow the maximum number of discrepancies to be exceeded (i.e. parts delayed in customs, long lead item, etc.).

The Contractor shall correct each non-grounding discrepancy within 10 working days for CONUS and 20 working days for OCONUS. The Contractor shall report all open discrepancies, by aircraft, on the Monthly Status Report CDRL A001A.

1.2.3. Maintenance Concept

The Contractor shall maintain the fleet IAW FAA-approved maintenance standards to maintain its FAA-type certification. The Contractor shall ensure that any off-equipment maintenance that exceeds maintenance capabilities and authority at the site shall be accomplished at Federal Aviation Regulations (FAR) Part 145 FAA-certified repair stations.

1.2.4. Subcontractor Management

The Contractor shall establish agreements with the OEMs that allow the Contractor to obtain the approved data and technical support necessary to maintain the C-12 airframe, engines, accessories and systems to ensure the FAA type certification is not compromised. The Contractor shall ensure the agreements are in effect at the beginning of the contract period of performance, which begins after phase-in. The Contractor shall ensure aircraft utilization and mission reliability requirements are not impacted as a result of obtaining data or support from the OEMs. The Contractor shall ensure that subcontractors comply with all FAA, Quality Assurance (QA), Safety and contractual requirements.

The Contractor shall submit and maintain a Subcontracting Plan IAW FAR 19.704, Subcontracting Plan Requirements for the program to demonstrate and measure effective control and management of subcontractors. The plan shall include how PWS requirements are flowed down to the subcontractors to ensure consistent and compliant performance, quality, scheduling, and security. The Plan shall address plans, processes, and procedures to ensure that Small Business participation meets or exceeds contract requirements. The Contractor shall include the Subcontracting Plan in the Management Plan. (A010)

1.2.5. Configuration Management

The Contractor shall maintain aircraft configuration data by aircraft tail number. The Contractor shall maintain a configuration status accounting systems which as a minimum, tracks by tail number the accomplishment of all aircraft Service Actions and aircraft modifications approved by the C-12 Program Office (PO). Service actions include: Service Bulletins (SBs), Service Letters, Service Instructions, Service Information Letters (SILs), Service Notes, Airworthiness Directives (AD), and Government issued Time Compliance

Technical Orders (TCTOs). The configuration database shall address all Service Actions issued since initial aircraft delivery and shall indicate how these documents affect each aircraft. The Contractor shall submit a Configuration Status Accounting Report IAW CDRL A002.

1.2.6. Mishap Reporting and Investigation

The Contractor shall comply with AFI 10-220(I) and Appendix C, Safety, Fire Protection and Health Specification for mishap reporting and investigation.

The Contractor shall not make any attempt to adjust or repair any aircraft involved in an accident or incident without authorization from the Procurement Contracting Officer (PCO). The Contractor shall provide technical and engineering assistance to support the requirements of DAFI 91-204 and AFI 51-503. The Contractor shall submit a mishap/incident report as required IAW CDRL A003.

1.3. Site Operations

The Contractor shall assign site staff to provide technical maintenance skills at each site. The Contractor shall provide seven (7) days per week, twenty-four (24) hours per day on-call capability. The contractor shall be responsible to back-fill a site during vacations, sickness, emergency leave, terminations and other vacancies. In order to maintain safe aircraft and flightline operations, the Contractor shall utilize only FAA Airframe and Powerplant (A&P) licensed technicians to perform aircraft maintenance. The Contractor shall maintain a site maintenance capability to achieve the required MC rate. The site lead or lead mechanic will be responsible for all contract personnel assigned to the site, establish local emergency notification procedures with the site COR to maintain communication between the mechanics and the supported unit during an emergency.

NOTE: The USAF requires that a minimum of the equivalent of two FAA certified technicians be available to provide seven (7) days per week, twenty-four (24) hours per day on-call capability due to the operating conditions (i.e., lack of hangar, security concerns, and test program support) at Holloman AFB, Turkey, and Egypt.

1.3.1. Records for Aircraft

The contractor shall initiate, maintain, complete, and dispose of the required Aircraft Maintenance Data forms IAW 00-20 series technical orders. Engine historical records shall be maintained using accepted commercial forms. Disposition of all maintenance records shall be IAW AFM 12-50, Vol II, table 66-3.

1.3.1.1. AF Form 781 Series: Aerospace Vehicle Flight Data

The Contractor shall follow Technical Order (T.O.) 00-20-1 for documenting maintenance with changes to the following paragraphs in T.O. 00-20-1:

Para 4.5.1.1 – When a Red X entry has been corrected, the maintenance technician correcting the discrepancy will enter his/her minimum signature in the “CORRECTED BY” block and their employee number/A&P License number in the “EMPLOYEE NUMBER” block. The inspector, if available, will enter their minimum signature in the “INSPECTED BY” block and their employee number/A&P license number in the “EMPLOYEE NUMBER” block. If an inspector/second FAA certified A&P technician is not available prior to flight, a Red X may be signed off by a single FAA certified A&P technician.

Para 4.5.1.1.1 – For Red X discrepancies include a general maintenance manual/T.O. reference to determine the work performed in the “CORRECTIVE ACTION” block.

Para 4.5.1.2 –Red X’s, for accomplishment of an inspection may be signed off by a single FAA certified A&P technician. The inspector, if available, will enter their minimum signature in the “INSPECTED BY” block and their employee number/A&P license number in the “EMPLOYEE NUMBER” block. Clearing of impoundments will be determined by the local command/lead command.

Para 5.7.1 – If the call results in a validated discrepancy, the discrepancy will be documented.

Para 5.7.1.3.9 – Not applicable.

Para 5.7.3.2.- Job Control Number (JCN) not applicable. Supply Doc Number not applicable.

Para 5.7.1.3.4 - Supply Doc Number not applicable.

Para 5.7.1.3.11.1 – If panel/doors removed/opened is a part of the corrective action maintenance procedures it does not need to be documented in the aircraft forms. If panel/door that is opened/removed is not a part of the corrective action maintenance procedures it must be documented in the aircraft forms.

Para 5.7.3.16.6 thru 5.7.3.16.7.3 – The term “IPI” is interchangeable with “Required Inspection Item” (RII) and “Critical Inspection Item” (CII).

Para 5.7.3.11.6.1 – Not applicable as long as the original discrepancy remains open per Para. 5.7.3.11.6.1

Para 5.7.3.16.9.1- The discrepancies will be entered into the Contractor’s maintenance database.

AF Form 95: Significant Historical Data – This form shall be completed and maintained by the Contractor.

1.3.1.2. FAA Forms

In addition to AF forms and records, the following FAA forms shall be completed and maintained as required:

FAA Form 8110-2, Supplemental Type Certificate (STC).

This form is used to approve a change to the C-12 type design when the modification is done by an organization or person other than the holder of the type certificate (FAA use).

FAA Form 337, Major repair and Alteration Form.

This form notifies the FAA of a major repair or alteration to the C-12 airframe, power-plant, or component (completed by a FAA certificate repair station or FAA certificate individual possessing an FAA inspection Authorization (IA) rating (IAW FAA FAR 65).

An FAA Form 337 shall be completed and forwarded to the PM office for all major repairs or alterations as defined in the FAA’s Part 43, Appendix A. The Form 337 shall include FAA approved substantiating data. (Substantiating data includes stress analysis, material requirements, drawings and specifications as necessary, electrical load analysis, etc. as necessary, and shall provide complete and detailed description of the repair or alteration).

FAA Form 8110-3, Statement of Compliance with Airworthiness Standards.

This form is used to approved or recommend for approval the data used in making alterations or repairs to aviation products or articles.

1.3.2. Ground Operations

The Contractor personnel shall perform aircraft operations including positioning and ground operations. The Contractor shall perform taxi of the aircraft at locations where permitted.

1.3.3. C-12 Servicing

The Contractor shall service the aircraft as required including: deicing, fluids, fueling, defueling, oiling, nitrogen, oxygen, cleaning (to include toilets), and inspections (daily, preflight, post flight, and turnaround). The Contractor shall perform aircraft towing, marshalling, parking, securing, and provide technical assistance to flight crews. For aircraft hangered in contractor leased facilities and being towed by third party individuals, the third party individuals shall be trained on and follow the Contractor’s ground operating procedures that have been approved by the Government Flight Representative (GFR).

The Contractor shall perform all aircraft servicing IAW the OEM’s Directives.

1.3.4. Preflight, Thruflight, and Postflight Maintenance Inspections

The Contractor shall accomplish preflight, thruflight and postflight maintenance inspections IAW OEM directives and government technical directives.

NOTE: Edwards AFB estimates 6 sorties flown per day.

1.3.5. Aircraft Launch/Recovery

The Contractor shall launch and recover C-12 aircraft at the sites. Contractor personnel shall man the site at least two (2) hours prior to each scheduled departure and be available one (1) hour prior to the scheduled aircraft return time.

NOTE: Edwards AFB estimates 6 sorties flown per day.

1.3.5.1. Aircraft Launch

The Contractor shall have the aircraft ready for flight which includes, preflight, exceptional release signed off, cleaned systems serviced and located on the required launch spot with a power unit not later than 90 minutes prior to scheduled departure time. The Contractor shall accomplish deicing at the direction of the aircraft commander. The Contractor shall provide OEM approved deicing fluid.

1.3.5.2. Aircraft Recovery

The Contractor shall accomplish aircraft recovery procedures upon mission completion.

Aircraft recovery includes debriefing the aircrew at the aircraft, performing a basic postflight inspection, and cleaning and servicing the aircraft prior to the next mission.

The Contractor shall be responsible for securing the aircraft including using tie downs, pitot and duct covers, and ground safety devices.

1.3.6. Functional Check Flights (FCFs) and Maintenance Test Flights (MTFs)

The Contractor shall support FCFs and MTFs, performing aircrew briefings and debriefings, monitoring trend analysis and in-flight assistance as coordinated between Government and Contractor. The Contractor shall maintain completed FCF and MTF profiles IAW T.O. 1-1-300.

1.3.7. Appearance Standards

The Contractor shall maintain the C-12 interior and exterior appearance IAW the standards listed in Appendix F, C-12 Aircraft Appearance Standards.

1.3.7.1. Interior Standards

The Contractor shall clean and service the aircraft interior after missions. The aircraft interior cleaning shall include cleaning the windows, vacuuming the carpets, emptying the trash and debris from the passenger seat pockets, checking and servicing the lavatories, removing trash and debris from the instrument and circuit breaker panels, and removing stains from the aircraft interior. The Contractor shall repair or replace damage or defects due to fair wear and tear within 45 calendar days of identification.

The Contractor shall replace interior items with original materials and colors and comply with FAA flammability requirements. If such replacements are not possible, the Contractor shall request approval of alternatives from the PCO.

1.3.7.2. Exterior Standards

The Contractor shall clean and service the aircraft exterior after missions. The Contractor shall remove all stains, grease, oil marks, and foreign debris from all exterior aircraft surfaces. The Contractor shall clean windshields of all water spots, water trails, and debris, wipe down landing gear struts and wheel wells, and wipe down engine nacelles and wing surfaces to remove exhaust trails. The Contractor shall wash and polish the exterior of the aircraft IAW Appendix F, C-12 Aircraft Appearance Standards. The

Contractor shall perform touch-up painting of the aircraft as part of normal maintenance.

1.3.8 Technical Library

The Contractor shall organize and maintain the currency of a technical publications library at each site containing all pertinent publications, including OEM manuals, Government furnished manuals, vendor manuals, and Service Actions to support the aircraft. The Contractor shall ensure the library is available for use by Government personnel. The Contractor shall provide subscription service for all OEM and vendor publications, including Service Actions, and provide copies IAW CDRL A004.

NOTE: If digital library is adopted, the Contractor should be aware that internet services in some OCONUS locations are intermittent. Lack of technical publications will not be considered an excusable delay for aircraft status reporting.

1.4. Contractor Owned and Maintained Parts (COMP)

The Contractor shall maintain a COMP at each site and conduct logistics operations to maintain MC rates. The Contractor shall provide all spares, repair parts which include time-change items, bench stock, consumable materials, engines, tools and support equipment not provided as Government Furnished Property (GFP). The Contractor shall be responsible for all packaging and shipping. The Contractor shall develop, operate and maintain a supply ordering and inventory system. The Contractor shall provide, coordinate and manage off-site repair, inspection and calibration of all spares, components and Contractor provided support equipment for the aircraft, aircraft systems, subsystems and engines. The Contractor shall identify any inadequacies or non-availability of items impacting MC rate and identify corrective action for obtaining those items. The Contractor shall be responsible for transportation of spares, engines, propellers, components and unique support equipment to and from the repair and overhaul source and from the COMP and suppliers to an aircraft regardless of location.

NOTE: Some sites dictate special vehicle requirements per the Department of State.

1.4.1. Diminishing Manufacturing Sources and Material Shortages (DMSMS)

The Contractor shall give the Government immediate notice of components/ parts/materials which are becoming logistically unsupportable. A logistically unsupportable condition is defined as a situation where components/parts/material can no longer be obtained or where the cost of the component/part/material and repair or overhaul of the old item will exceed the cost of an equivalent or recently produced and certified item. The Contractor shall provide the data used to support the rationale that a component/part/material is becoming non- supportable and what has and is being done to remedy the situation IAW CDRL A005.

1.4.2. Provisioning and Stocking Levels

The Contractor shall provide a range and depth of spare parts, repairable and expendable, to support the required aircraft MC and utilization rates.

1.4.2.1. Spare Propellers

The Contractor shall stock one (1) spare propeller for the aircraft located at Accra, Ghana; Nairobi, Kenya; Tegucigalpa, Honduras; Bogota, Colombia; Gaborone, Botswana and at Elmendorf AFB.

1.4.3. Repair Administration of Contractor Furnished Parts

The Contractor shall administer a repair program utilizing FAA certified parts (new, repaired or refurbished). The Contractor shall ensure the safety and quality of all materials used. The Contractor shall process and transport these repairables, including engines, to and from repair. The Contractor shall process parts not yet repaired or to be scrapped IAW with FAA FAR Part 135. The Contractor aircraft parts tagging system shall comply with FAA FAR Part 135 standards. No part shall be installed unless properly tagged. The Contractor shall retain tags of installed parts and shall make tags available for inspection. The Contractor shall retain records for serial numbered parts which document the origin, repair source and time/cycles since overhaul for life/cycle limited parts. The Contractor shall not utilize parts manufactured under a Parts Manufacturing Authority (PMA) unless previously approved by the Program Office.

1.4.4. Unique Identification (UID)

The Contractor shall mark Government Property and populate/update the UID Registry database IAW applicable Government standards and requirements. The Contractor shall comply with Item Unique Identification (IUID) policy based on the DFARS 211.274- 2/6 and DFARS 252.211-7003/7004.

NOTE: For marking and valuation purposes, an “item” is defined as a single hardware article or unit formed by a grouping of subassemblies, components or constituent parts required to be delivered IAW the terms and conditions of this contract. For the purpose of this initiative, items shall include Government property (repair parts, special test equipment, and peculiar test equipment) in the possession of the Contractor.

1.4.4.1. Planning

The Contractor shall address the following overarching IUID requirements:

a) Identification of all IUID candidates.

b) Inclusion of the IUID requirement in all procurements for material that qualify.

c) Development of a process to manage the IUID registry.

d) Development of a process to manage technical data applicable to IUID candidates.

e) Development of a process for obtaining or manufacturing UID labels along with the application of the label to all UID candidates.

1.4.4.2. Application

The Contractor shall consider all repair items to be legacy and as such will not be removed from the aircraft for the sole purpose of applying IUID information. Items meeting IUID requirements shall be marked when they are removed from the respective aircraft for repair. A UID or its commercial equivalent shall be assigned for items utilized under this contract which are intended for aircraft or SE installation, an end-item of SE, or which are otherwise delivered to the Government, that meet the following criteria:

a) Aircraft and engine repairable parts, components, and modules with unit cost of $5,000 and above

b) Aircraft, engine, and serially managed, data plated, items subject to pilfer, mission essential, or controlled inventory parts, components and equipment with a unit cost of less than $5,000 and as designated by the C-12 Program Manager

c) GFP, equipment, parts, and components in possession of a Contractor used for support of the C-12 with a unit cost of $5,000 and above.

1.4.4.3. IUID Readers

The Contractor is responsible for obtaining commercially manufactured or acquired human or machine-readable IUID readers which meet UID requirements and are designed and developed IAW applicable guidance.

1.4.5. Test, Measuring, and Diagnostic Equipment (TMDE)

The Contractor shall store, maintain, calibrate, and control Government furnished and Contractor Furnished TMDE items required to meet the requirements of this PWS. The Contractor shall calibrate items IAW National Institute of Standards and Technology (NIST) standards.

NOTE: The Contractor shall use host base Precision Measurement Equipment Laboratory (PMEL) to calibrate items that are within PMEL capability. This capability is currently only available at Andrews AFB, Edwards AFB, Elmendorf AFB and Yokota AFB. In the event PMEL does not have the capability or technical data to comply with this requirement, it shall be the Contractor’s responsibility to calibrate the equipment.

1.4.6. Title to Spares and Equipment

The Contractor shall hold title to all spares, repair parts, and equipment unless the Government elects to purchase those items. The Government reserves the right to purchase the Contractor-furnished spares, all support equipment and tools at any time.

Upon exercise of this option, the Contractor shall deliver all items for which the Government exercised the right of purchase. The Contractor shall include any packaging data requirements and shall ensure these assets are delivered in a serviceable condition.

1.4.7. Inventory Management of Aircraft Loose Equipment

The Contractor shall perform an inventory of the loose equipment assigned to the aircraft, Appendix G, within five (5) business days after initial receipt of aircraft or any time an aircraft is permanently relocated to a site. The Contractor shall maintain a current copy of the inventory results. The Contractor shall conduct an annual inventory of loose equipment. The Contractor shall report discrepancies to the Government within five (5) business days after completion of inventory. The Contractor shall deliver a copy of any loose equipment inventory records upon Government request. The Contractor shall inventory loose equipment IAW Federal Acquisition Regulation 45.5 and submit the results IAW CDRL A006.

1.4.8. Survival and Life Support Equipment

The Contractor shall maintain the survival kits, including procurement of flares, and life support equipment IAW vendor instructions and IAW FAA regulations. The Contractor shall maintain documentation IAW FAA FAR Part 135, annotating required inspections and maintenance actions accomplished.

1.4.9. Packaging, Handling, Storage and Transportation (PHST) The Contractor shall ensure PHST is IAW best commercial practices.

1.4.10. Petroleum, Oil, and Lubricants (POL)

The Contractor shall provide all aircraft and support equipment POL items, other than aircraft fuel which will be provided by the Government, except as listed in Appendix E.

1.4.11. Usage Report

The Contractor shall track and record consumption data. The Contractor shall ensure these records are collected continuously and include manufacturer, part number, part description, part cost, and tracked by tail numbers. The Contractor shall deliver this report annually or when requested by the PCO IAW CDRL A007.

1.5. Maintenance

The Contractor shall provide complete C-12 maintenance support for the aircraft and systems. The Contractor shall perform all scheduled and unscheduled maintenance and inspections, to include FAA required certifications IAW current manufacturers’ instructions, FAA regulatory guidance and Air Force (AF) technical manuals. The Contractor shall provide maintenance personnel, Contractor Furnished Support Equipment and all other items necessary to support maintenance on the aircraft and systems, including test equipment and common and special tools. Indigenous host country personnel shall not be used to maintain the aircraft. Host country personnel may be hired by US Government contract maintainers to assist in routine duties such as cleaning of the aircraft and minimal peripheral assistance, but will be supervised at all times when in the vicinity of the aircraft and will have no unsupervised access to key aircraft systems/components. The Contractor shall accomplish scheduled inspections IAW OEM FAA approved procedures. The Contractor is responsible for obtaining all drawings, specifications, and tooling required to maintain and repair the aircraft and related components to an airworthy condition. The Contractor shall have available or be able to obtain from other than Government sources, OEM or DER approved technical data, special tools, jigs, and fixtures needed to perform any structural repairs.

1.5.1. Aircraft Servicing

The Contractor shall service the aircraft as required IAW manufacturers’ instructions including de-icing, fluids, fueling, de-fueling, oiling, nitrogen, oxygen, cleaning (to include toilets), and inspections (daily, pre-flight, post-flight, and turn-around). The Contractor is responsible for aircraft towing, marshalling, parking, securing and technical assistance to flight crews.

1.5.1.1 (Yokota Only) The contractor shall be responsible for the installation and removal of the Spectrum Aeromed Ambulance Module.

1.5.1.2 (Yokota Only) The contractor shall be responsible for ensuring the Spectrum Aeromed Ambulance Module's (SAAM) built-in oxygen system is serviced and ready for use, and will be responsible for the coordination, delivery and pick-up of the platform. The contractor may choose to utilize the 374th Medical Group to service the SAAM.

1.5.1.3 (Holloman Only) Provide maintenance support on an as needed basis for the research, development, test, and evaluation efforts specific to the needs of the Government. This statement does not include support of aircraft services for other contracted efforts outside of this CLS contract. These efforts will not take away from regularly scheduled or unscheduled maintenance and cannot be accomplished during overtime. TDY’s for support efforts will not normally require the use of overtime. If overtime will be required, additional staffing will be added in lieu of overtime.

1.5.2. Aircraft Maintenance Planning

The Contractor shall schedule maintenance including phase inspections, time change items, heavy maintenance, implementation of Service Actions and major modifications, and shall coordinate with Government site officials to alleviate flying schedule impacts.

The Contractor shall ensure that unscheduled maintenance planning includes provisions for shipping of parts and work scheduling so as to alleviate flying schedule conflicts. The Contractor shall submit a projected aircraft maintenance schedule IAW

CDRL A008.

1.5.2.1 Depot Maintenance Workload (50/50) Report

The Contractor shall submit a 50/50 report to provide essential information required by Title 10 U.S. Code (USC) Section 2466, also known as the 50/50 law, as amended by the National Defense Authorization Act (NDAA) of Fiscal Year 1998 (FY98). The law requires depot-level maintenance organic/contract/partnership dollar information reporting to Congress. The Contractor shall support the Government in compiling this data to comply with the law. The Contractor shall report C-12 CLS contract depot-level maintenance by Fiscal Year to support DOD 50/50 reporting. (CDRL A019)

1.5.3. Heavy Maintenance

The Contractor shall provide at least one CONUS FAA certified repair facility for the purpose of conducting Aircraft Condition Inspections (ACIs) and major repairs on all aircraft. This facility shall meet the requirements of and be maintained in accordance with FAA FAR Part 145 and the Quality Standards and procedures proposed by the Contractor and approved by the Government. One or more OCONUS facilities may be established to perform ACIs and major repairs on aircraft in that area as required. The OCONUS facility(ies), if provided, shall meet the same requirements as the CONUS facility(ies). The Contractor shall support drop-in maintenance requests. The Contractor shall submit a projected maintenance schedule IAW CDRL A008.

1.5.4. Service Actions

The Contractor shall advise the Government when compliance with a Service Action is required. The Contractor shall provide a cost estimate for accomplishment of Service Actions. The Contractor shall provide all labor for implementation of all Service Actions.

The labor for service actions shall be covered under the basic effort when accomplished by Contractor on-site personnel or when the effort does not require specialty skills. The Contractor shall notify the Government when the Service Action is accomplished. The Contractor shall handle, in an expeditious manner, emergency or urgent actions that may require aircraft grounding or special inspections for safety of flight. When the grounding is a result of a FAA directive, the Contractor shall immediately notify the PM telephonically and provide written follow-up notification within 24 hours.

1.5.4.1 Engineering Support Service Actions

Contractor shall review publications pertaining to FAA compliance, Operational Safety, Suitability and Effectiveness (OSS&E) and system/component OEM information or suggested actions to include revisions and change notices that affect the C-12.

The Contractor shall obtain and maintain revision service for OEM, vendor, and sub-vendor bulletins and provide written evaluations for all publications issued on a quarterly basis unless immediate action is required as defined below. This shall include all service actions.

The Contractor shall develop and deliver a Service Action Review Report on a quarterly basis (CDRL). The report shall include all service actions including non-applicable recommendations.

Service Actions include the following:

a. Airframe and Engine Service Bulletins (SB)

b. Airframe and Engine Service Letters

c. Structural Item Interim Advisories

d. Telegraphic Messages issued by the manufacturer of the aircraft

e. FAA Notices of Proposed Rule Making (NPRM) - New and Revised

f. Airworthiness Directives (ADs)

g. Any other new or revised FAA final rules

h. Service Bulletins and Service Letters from vendors of onboard components/black boxes

NOTE: If immediate action is required, the Contractor shall notify the Program Office within 24 hours.

The Contractor shall make available to the Government any information required to be provided by the FAA, such as AD, SB, etc.

The contractor shall also make available to the Government any information or web site access that is provided to any other commercial or Government Learjet customer.

The Contractor shall provide a summary of the activity discussed within the service publication and a brief description of the changes made by any revision. Include Contractor's recommendation for accomplishment and benefits gained by incorporation considering the uniqueness of the Air Force mission, maintenance concepts and unique configurations.

Contractor shall provide copies and brief comments of any AD or any new or revised FAA Final Rules that require operator compliance within twelve (12) months to the Program Engineer within forty-eight (48) hours of receipt.

If, upon review, the AD appears to affect and require action on any aircraft in this PWS within seven (7) calendar days, the Contractor shall immediately notify the Program Management Office. If the Program Management Office cannot be contacted, the Contractor shall attempt to contact the Engineering Section Chief or Chief Engineer in that order until contact is made.

Contractor shall participate in Service Action Review Board (SARB)/Concurrence meetings. The purpose of the meeting is to document and record the decisions of the team concerning Service Literature. Contractor shall provide technical support and input as required. Government and Contractor shall mutually agree upon agenda items.

Contractor shall support four (4) (conducted quarterly) SARB/Concurrence meetings per year VIA telecom or at a site mutually agreed to by the Contractor and Government.

Contractor shall develop and propose to the Program Equipment Specialist changes to the Maintenance Manuals as they occur and as applicable based on ADs, SBs, Service Letters and changes to the Corrosion Prevention and Control Program (CPCP) document.

Contractor shall propose changes based on changes to the operational profile, safety or mission critical failures experienced by Government and specific Government requests as information is provided by the Government. Contractor shall review available maintenance data, support maintenance review meetings and provide recommendations for changes to aircraft maintenance programs.

Contractor shall analyze, evaluate and provide concurrence for all Technical Manual (TM) Changes.

The Contractor shall provide recommended changes to the PMO with supporting information as required for the recommended change.

1.5.4.2 Recurring Technical and Engineering Services

The Contractor shall provide “day to day” technical and engineering support for technical/engineering inquiries requiring up to 40 hours per inquiry. It is anticipated 1000 recurring hours per year will be required for technical and engineering support inquiries.

These recuring requests can be, but are not limited to, data, tools, facilities, items pertaining to the operation, installation, design, maintenance, integrity program queries, logistical support, modifications, tear-down analysis, waiver request and repair of the aircraft and all components. This task is to support the Government while maintaining Operational Safety, Suitability, and Effectiveness in support of the United States Air Force C-12 fleet.

1.6. Engine Maintenance

The Contractor shall provide for all labor, services, equipment, tools, facilities, lubricants, parts and materials, packaging and shipping to accomplish replacement, overhaul and repair of scheduled and unscheduled engines and accessories. The Contractor shall submit a teardown analysis report and specification build-up sheet for each engine following overhaul (TBO) IAW CDRL A009 and a projected engine maintenance schedule IAW CDRL A008.

1.6.1. On-Aircraft Engine Maintenance

The Contractor shall perform all on-aircraft engine maintenance IAW the most current Pratt & Whitney PT6A Series Maintenance Manuals, ADs, and Government approved Technical Directives (TDs) to meet the required MC rate including: inspections and servicing required by engine and aircraft manufacturer’s service instructions; inspection due to and minor repair of foreign object damage (FOD); washing; rinsing; HSI;

inspections, servicing, and maintenance of engine components, modules and attaching hardware, IAW applicable service instructions; replacement of combustion liners, vane rings, fuel nozzles, seal, igniters, and fuel controls; all maintenance to engines not requiring higher level maintenance authority; removal and replacement of engines; and preservation and de-preservation of engines on-site. The Contractor shall perform the engine FOD inspection.

1.6.2. Oil Analysis

The Contractor shall perform oil sampling IAW OEM directives.

1.7. Propeller Maintenance

The Contractor shall perform all required maintenance on propeller assemblies IAW the appropriate Beechcraft Component Maintenance Manuals including: inspections and servicing as required by propeller and aircraft manufacturer’s service instructions;

inspection due to, and minor repair of FOD damage; inspections, servicing, and maintenance of propeller components, modules and attaching hardware IAW applicable service instructions; all maintenance of propellers not requiring overhaul; removal and replacement of propellers; and preservation and de-preservation of propellers on-site.

All parts shall be OEM approved, refurbished or new, and shall be capable of operating to the next scheduled overhaul. The Contractor shall perform propeller vibration analysis.

1.8. Defensive System Maintenance

The Contractor shall perform all required maintenance on the Defensive System to include scheduled and unscheduled maintenance, repairs, inspections, flare storage/buildup, flare loading/downloading and operational testing. The Contractor personnel shall be properly trained and certified for safe and secure handling and storage of Ammunition and Explosives (A&E) in accordance with AF directives. The Contractor shall develop an Explosive Safety Program IAW Defense Explosives Safety Regulation 6055.099, Air Force Manual 91-201 Explosive Safety standards.

1.9. Contractor Personnel

The selection, hiring, assignment of duties, reassignment of duties, transfer, supervision, management, control and termination of contractor employees in performance of this PWS shall be the responsibility and prerogative of the Contractor. The Contractor shall report ALL contractor labor hours (including subcontracting labor hours) required for performance of services provided on a fiscal basis NLT 31 October via http://www.ecmra.mil. The Contractor shall ensure on-site personnel are identifiable by the wearing of distinctive, standardized uniforms and badges and present a professional appearance and demeanor at all times. The Contractor shall be responsible for providing and ensuring the use of safety shoes, safety apparel and personnel protective equipment (PPE) as required by Occupational Safety and Health Administration (OSHA) or other Government regulations. Contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

NOTE: The Contractor employees supporting Diplomatic or Consular Missions outside the United States are supporting a C-12 activity that is subject to Chief of Mission (COM) Authority. This COM authority provides adequate departmental and COM control including the right of withdrawal from the host country, and is considered equivalent to administrative and technical staff (A&T). The Regional Security Officer (RSO) may dictate housing requirements for contractor personnel in OCONUS locations.

1.9.1. Contractor Employee General Requirements

The Contractor shall ensure contractor employees have the ability to clearly read, write and speak English.

1.9.2. Key Personnel

The Contractor shall ensure key personnel designated to perform the duties identified by each category shall meet or exceed the requirements identified below.