Attachment_06_Key_Personnel_v1_Akorbi.pdf
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- Solicitation number
- BPM005633
- Issued by
- Arizona
About this file
This is a Key Personnel attachment form submitted by Akorbi in response to Request for Proposal Solicitation No. BPM005633 for Foreign Language Interpretation and Translation services issued by the Arizona Department of Administration State Procurement Office. The document details five key personnel proposed to perform the services, including their qualifications, experience, and time commitments. Jason Selden serves as Director of Strategic Accounts and proposed Account Manager, dedicating 35 percent of his time with 15 years of government contract management experience. Kat Peterson, the Program Manager for Scheduled Interpretation, will dedicate 25 percent of her time and brings four years of industry experience in scheduled interpretation coordination. Ivan Marinangeli, Localization Group Manager, will contribute 35 percent of his time with over 15 years of industry experience supporting Fortune 500 companies. Silvana Molina, Operations Program Manager, will dedicate 20 percent of her time and has experience delivering localization services to over 70 clients while managing staffed teams. Debbie Carter, Account Manager for OPI services, will contribute 25 percent of her time and possesses 10 years of government agency experience.
The personnel collectively possess relevant certifications including ISO Quality Compliance and Management training, HIPAA compliance training, Project Management Professional (PMP) designation, and customer service credentials. Several team members demonstrate direct experience with large state and federal government agencies, with Selden and Carter specifically noting 15 and 10 years respectively in government contract management. The proposed team structure indicates a balanced approach to account management, program oversight, operations coordination, and quality assurance, with staggered time allocations totaling 140 percent across the five personnel, suggesting overlap and redundancy in coverage for critical functions.
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Text version
Request for Proposal
Solicitation No. BPM005633
Foreign Language Interpretation and Translation
Arizona Department of Administration
State Procurement Office
100 North 15th Avenue Phoenix, AZ 85007
Solicitation Attachment – Key Personnel | Revision No. 1 | Revised 11-22
Attachment 06 – Key Personnel
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, please utilize the same form for each additional Personnel by making copies of this page as needed.
1 Name: Jason Selden Job title: Director of Strategic Accounts
Length of employment with the company:
2 years Length of time in current role: 2 years
Proposed percentage of overall time to be dedicated to the Services:
35 % If applicable, length of time in related experience with large local, state or federal government agencies:
15 years
Proposed position with regard to the Services:
Account Manager
Proposed primary responsibilities with regard to the Services:
Manage all business activities, including account setup, onboarding, client training. Serve as a single point of contact for client issues/escalations; responsible for overseeing the corrective action plan to resolve such critical issues
Describe experience in performing Services similar to those that are to be assigned:
Over 15 years’ experience in managing government contracts to include all services identified in this RFP. Monitor business trends and identify the needs for updating existing procedures for improving quality and deliverables.
List job-related certifications, training, and education:
ISO Quality Compliance Training, BA Business Administration, HIPAA Compliance
Training
Resume: CV_Account Manager_Final
State Procurement Office
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, 2 Name: Kat Peterson Job title: Program Manager – Scheduled Interpretation company:
4 years Length of time in current role: 6 months
Proposed percentage of overall time to be dedicated to the Services:
25 % If applicable, length of time in related experience with large local, state or federal government agencies:
N/A
Proposed position with regard to the Services:
Program Manager
Proposed primary responsibilities with regard to the Services:
Implementation and coordination of scheduled interpretation operations
Collaboration on quality assurance and vendor management
Support for reporting and business strategy
Partner with all stakeholders to establish best results for fulfillment and other client specific KPIs
Describe experience in performing Services similar to those that are to be assigned:
4 years in the industry working closely with clients to meet and exceed scheduled interpretation needs.
List job-related certifications, training, and education:
HIPAA compliance training, customer service
Resume:
State Procurement Office
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, 3 Name: Ivan Marinangeli Job title: Localization Group Manager company:
2 years Length of time in current role: 15 years
Proposed percentage of overall time to be dedicated to the Services:
35 % If applicable, length of time in related experience with large local, state or federal government agencies:
N/A
Proposed position with regard to the Services:
Group Manager
Proposed primary responsibilities with regard to the Services:
To support Production Team Managers and Project Manager Leads by assessing risks, creating mitigation plans and solving production blocking issues.
To track financial results of the account and create plans to improve margins.
To act as main link for other areas like Solutions/Engineering, Vendor Management, Creative and Quality, agreeing on strategies, prioritizing items and communicating global initiatives across teams.
Describe experience in performing Services similar to those that are to be assigned:
+15 years of experience on the industry, including supporting onsite some of the top 10 fortune 500 companies.
List job-related certifications, training, and education:
Project Management Professional (PMP), System Analyst
Resume: Ivan Marinangeli_Resume.docx
State Procurement Office
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, please utilize the same form for each additional Personnel by making copies of this page as needed.
4 Name: Silvana Molina Job title: Operations Program Manager
Length of employment with the company: 3 years Length of time in current role: 5 years
Proposed percentage of overall time to be dedicated to the Services:
20 %
If applicable, length of time in related experience with large local, state or federal government agencies:
N/A
Proposed position with regard to the
Services:
Program Manager
Proposed primary responsibilities with regard to the Services:
Define and implement account strategy, set team direction, and lead global production team, assigns projects to appropriate PM teams and closely monitors capacity.
Team resource planning and coordinates cross team resource management.
Create project plans and applied contingencies in resourcing and deliveries based on client-specific requirements.
Develop effective and creative project delivery solutions, training curriculums, and mentor team on localization optimization, project management, time management, and communication skills .
Build, mentor, coach, monitor, assigns and sets objectives for the team of reports.
Ensures that new processes are adapted across the team.
Describe experience in performing Services similar to those that are to be assigned:
Experience delivering localization services for +70 clients.
Responsible of Managed Services (staffing) team of +40 people in US and +20 in
Argentina.
Responsible of KPIs (defining and meeting KPIs with clients) and revenue growth of the programs.
List job-related certifications, training, and education:
Leadership (Great Leaders, Great Teams, Great Results)
Accounting, Economics
English-Spanish Technical, Scientific and Literary Translator
Resume: Silvana Molina_Resume.docx
State Procurement Office
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, please utilize the same form for each additional Personnel by making copies of this page as needed.
5 Name: Debbie Carter Job title: Account Manager, OPI
Length of employment with the company: 7 years Length of time in current role: 5 years
Proposed percentage of overall time to be dedicated to the Services:
25%
If applicable, length of time in related experience with large local, state or federal government agencies:
10 years
Proposed position with regard to the
Services:
Account Management, OPI
Proposed primary responsibilities with regard to the Services:
Project management and implementation, working with the vendor management, and operations departments that will support State user to ensure Akorbi meets the expectations and requirements set forth
Describe experience in performing Services similar to those that are to be assigned:
+10 years of experience on the industry, including supporting some of the top 10 fortune 500 companies.
List job-related certifications, training, and education:
ISO Quality Management training, HIPAA compliance training, customer service.
Resume:
File details come from the government source that posted it. Updated .