Attachment 01 Statement of Work 6-22-2026.pdf

ARMED SECURITY GUARDS

WILLIAM J. HUGHES TECHNICAL CENTER FOR ADVANCED AEROSPACE

ATTACHMENT 01

STATEMENT OF WORK

6/22/2026

Section J Attachments List (for reference)

Attachment 02 Pricing Schedule and Surge FFP NTE Rates

Attachment 03 Facility Buildings List

Attachment 04 Fence Map (provided upon award)

Attachment 05 Government Furnished Equipment (GFE) List

Attachment 06 Contract Guard Orders and Contractor Guard Manual Certification of

Review

Attachment 07 DOD Contract Security Classification Specification Form DD 254

Attachment 08 New Jersey Revised Statutes Title 2C-NJ Code of Criminal Justice

Section 2C:58-4 – Permits to Carry Handguns

Attachment 09 Contract Security Officer Firearms Qualification Course of Fire (CoF) and Certification Form

Attachment 10 Lautenberg Amendment IAW 18 USC 922 and Certification Form

Attachment 11 Initial Checklist for Contractor Personnel

Attachment 12 Certification of Citizenship, Education, Age, and Communication

Skills

Attachment 13 Certification of Medical Standards Form

Attachment 14 Certification of Drug Testing Form

Attachment 15 Contractor Vehicle Security Decal Placement

Attachment 16 New Jersey Revised Statutes Title 2C – NJ Code of Criminal Justice

Section 2C:3-4 to 2C:3-9 – Use of Force

Attachment 17 Active Shooter Training Example

Attachment 18 Incident Report Form

Attachment 19 National Order 1600.69D, Facility Security Management Plan

(provided upon award)

Attachment 20 Daily Desk Log Sample Form

Attachment 21 Lost and Found Report Form

Attachment 22 William J. Hughes Technical Center Facility Security Plan (FSP)

(provided upon award)

Attachment 23 Active Shooter Mitigation Plan (provided upon award)

Attachment 24 Mass Exodus Plan (provided upon award)

1.0 Background

The Federal Aviation Administration (FAA) William J. Hughes Technical Center for Advanced Aerospace (Technical Center) is the property to be protected and includes all FAA buildings, laboratories, facilities, gates and grounds within the FAA Technical Center, Atlantic City International Airport, New Jersey, 08405. The property consists of approximately 5,059 acres, 11 miles of perimeter fence, over 200 buildings and a small remote Technical Center facility in Hammonton, NJ. Additionally, contract guard services are required at the Transportation Security Laboratory (TSL), located within the Technical Center property, consisting of a secure, 12-acre main campus with 70,000 square feet of office and laboratory space. TSL has various office and warehouse buildings, two explosives laboratory buildings and explosive storage areas. The Technical Center property is also home to the Federal Air Marshal Service (FAMS), the United States Coast Guard (USCG) Air Station Atlantic City, U. S. Marshals Service and the New Jersey Air National Guard (NJAG) 177th Fighter Wing. See Section J Attachment 03 Facility Buildings List and Attachment 04 Fence Map.

2.0 General Requirements

The following is a representative listing of general duties and responsibilities to be performed by Guard personnel at Technical Center facilities. Performance of this work must be carried out in such a manner that causes minimal interruption to or interference with proper execution of government business. The Contractor must ensure that all security violations are properly documented and reported to the Contracting Officer's Representative (COR)/Alternate Contracting Officer Representative (ACOR). The Contracting Officer (CO), COR/ACOR, Security Manager and Facility Manager have the authority to unilaterally temporarily modify patrol times, order a non-routine patrol and temporarily modify any post assignment.

1. Take appropriate action to prevent the occurrence of fires, explosions, collapses, and other catastrophes. In such an event, summon appropriate response and then notify COR/ACOR. Assist in minimizing the effects and in restoring the area to a safe condition.

2. Safeguard and deter the commission of crimes against a person or persons, summon appropriate response forces, and assist those response forces as required. Provide emergency assistance as required. Follow emergency and contingency operating procedures as prescribed by the facility, during emergency situations. Examples of emergencies are provided in the Contract Guard Orders.

3. Deter and report damage, pilferage, removal, secreting, misappropriation, misuse, larceny, theft, or other improper or unlawful threats to, or disposition of Government or personal property or acts of espionage, sabotage, or wrongful destruction within the facilities or grounds.

4. Apprehend and detain all suspicious persons, or those who gain or attempt to gain unauthorized access to the facility, for release to local law enforcement authorities.

5. Safeguard and protect all Government classified, proprietary and sensitive information, documents, material and equipment. Enforce the established policies and procedures for controlling the removal of property and documents from the facility.

6. Investigate and report any suspicious activity in accordance with established facility security policies and procedures.

7. Monitor, assess, and respond to alarms. Investigate and report any suspicious activity in accordance with established security policies and procedures.

8. Conduct visual inspections of the inside of all visitor passenger and delivery vehicles and review the manifest before access to the facility.

9. Conduct and oversee Command-and-Control (C2) operations in District 24 Dispatch Center, to include alerting Government personnel and first responders of emergencies, directing personnel and resources to emergencies, and reporting emergencies via established reporting protocol. To meet these responsibilities, District 24 personnel must become and maintain proficiency in C2 systems, such as but not limited to the “Giant Voice,” Emergency Notification System (ENS), and dedicated communications systems (e.g. Microsoft Teams, radios, and recorded telephone lines).

10. Conduct random individual and vehicle inspections as directed by COR/ACOR.

11. Enforce the facilities rules and regulations governing control of parking and all vehicle and pedestrian traffic. Deter and report unauthorized individual and/or vehicular activities on the facility.

12. Ensure qualified, trained relief Contractor Personnel are on duty as a replacement for any Contractor Personnel deemed unable to perform the assigned duties. The Contractor must have a qualified relief replacement available within a two-hour time frame.

13. Provide additional qualified security guards for planned events, emergencies, and ad-hoc situations as detailed in section 3.3.4, Recall System and Surge Requirement. The FAA must provide the Contractor with as much advanced notice as possible depending on the event(s) and/or circumstances.

14. Operate, maintain, and enforce the system of personnel identification and access controls for facility personnel and visitors prescribed by established orders, policies and procedures.

15. Operate the Dispatch Center by monitoring and assessing the surveillance and intrusion detection systems. Direct patrol Guards to investigate alarms and 911 calls, contact EMS, fire department or law enforcement to respond to emergencies, answer calls to the dispatch center and respond or direct callers as necessary. Specific duties detailed in section 3.3.2.

16. Provide support in the Operations Center, which entails the same responsibilities described above in Section 2.0.9 for District 24 personnel. Provide in writing any security deficiencies on an Incident Report form (Section J Attachment 18) and forward them in an expeditious manner to the COR/ACOR. Incident reporting detailed in section 3.9.1.

17. Maintain a written daily desk log (sample form - Section J Attachment 20) of all patrols, incidents, alarms, shift change, visitors, etc. This log will be emailed, the next day, to a list of recipients provided by the COR. Daily desk logs are detailed in Section 3.9.2.

18. Receive, receipt for, and secure prohibited personal property as well as, lost and found articles pending transfer to appropriate authorities. Lost and found detailed in Section 3.9.4.

19. Receive, receipt for, secure, issue, and account for all keys that are issued to the Contractor or placed under the Contractor's control.

20. Make appropriate checks using the Physical Access Control System (PACS) to record patrolled areas.

21. Ensure that all exterior doors are secured.

22. Perform escort duties as required by security policies and procedures for the facility or at the direction of the COR/ACOR.

23. Provide written and verbal reports as required by existing policies and procedures.

24. Screen, evaluate and process facility visitors using a metal detection device.

25. Operate x-ray equipment to screen, evaluate and process mail and packages entering the facility.

26. Operate Government furnished vehicles for the performance of this contract.

2.1 Contractor Relationship with Local Agencies

The Contractor must maintain close working relationships with appropriate local agencies, including police, public safety, public works, fire and emergency management departments and agencies of the respective cities, counties and states. Egg Harbor Township Police Department is the first responder for criminal or motor vehicle accidents and South Jersey Transportation Authority (SJTA) Fire Department and EMS is the first responder for fire and medical emergencies. Other Police Departments and Federal Law Enforcement Agencies that have law enforcement jurisdiction in and around the Technical

Center are Hamilton Township Police Department, United States Marshalls, Federal Air Marshalls, 177th Fighter Wing Security Forces, New Jersey State Police, Galloway Township Police Department, the Atlantic County Special Weapons and Tactics (SWAT) Team, and the Federal Bureau of Investigations (FBI).

3.0 Scope

The Contractor must furnish all labor, supervision, materials, uniforms, equipment, vehicles, training, permits, licensing, certifications, clearances, physicals examinations, drug testing and management necessary to provide guard services in accordance with the stated requirements of this contract. The only exception is the Government will provide Building 320 – Security Operations Center (SOC) and any Government Furnished Equipment (GFE) identified in Section J Attachment 05. The Contractor must implement all necessary scheduling, personnel and equipment control procedures to ensure timely accomplishment of all contract requirements.

3.1 Contract Management

3.1.1 Contractor Business Requirements

The Contractor must possess and maintain State certificates, permits, and licenses as required by this SOW. The Contractor must submit a copy of the valid firearms permit and Security Officers Registration Act (SORA) certification to the COR/ACOR no later than thirty

(30) calendar days after contract award. If the necessary valid firearms permit and SORA certification are not obtained prior to the submission date, noted above, the Contractor must submit proof of application submission with all fee payments and successful completion of all prerequisites for permitting and certification to the COR/ACOR no later than thirty (30) calendar days after contract award. The Contractor must provide fully trained and qualified guards by contract start of full performance.

The Contractor, including subcontractors, must obtain all facility and personnel security clearances. The Contractor must possess a Top Secret Facility Clearance (FCL) issued by the Defense Counterintelligence and Security Agency (DCSA) in accordance with DD Form 254, Department of Defense Contract Security Classification Specification, see Section J Attachment 07. The Top Security FCL requirement is required for the contractor, and if applicable, for any subcontractor with TSL post assignments under Section 3.3.3.1. A Secret Facility Clearance is required for any subcontractor with TSA CEB and TSL post assignments (Guards) under Sections 3.3.2.10 and 3.3.3.2, respectively, and that is not otherwise required to possess a Top Secret Facility Clearance. All other positions are public trust positions, do not require a security clearance, and will be subject to a suitability investigation and determination. The contractor will provide evidence of required personnel security clearances no later than 30 days after contract award. The Contractor and any subcontractor must obtain and maintain an agency security license throughout the life of the contract.

The Contractor must provide a Contract Program Manager (Program Manager), 6 Contract Guard Supervisors (Supervisors) (3-FAA and 3-TSL post assignments) and a minimum staffing required to satisfy Sections 3.3.1 and 3.3.20 if exercised that have met all qualifications and requirements of this contract. The Program Manager, Supervisors and guards will all carry firearms in accordance with New Jersey Revised Statutes Title 2C:58-4, Permits to Carry Handguns, Section J Attachment 08, regardless of where the guard makes application for their permit to carry. All positions are armed except for Computer Operator and Emergency Management Specialist, if exercised.

3.1.2 Program Management

The Contractor must provide a description of the program management process, as described in Section 3.1.3, for contract management, including liaisons and communications between the Government and the Contractor. The Contractor must manage all requirements to assure adequate and timely completion of these services.

Included in this function will be a full range of management duties including but not limited to training, planning, scheduling, report preparation, establishing and maintaining records, and quality control.

The Contractor must provide an adequate qualified staff of Guard personnel. The Contractor must perform unannounced inspections of their Guard’s performance at least bi-weekly during each guard shift. The supervisor will ensure that guards are adhering to Contract Guard Orders and Contractor Guard Manual. The Contractor must provide a written report to the COR documenting these inspections, by documenting them in the daily desk log. The COR/ACOR may determine post inspections, as required. The date and time must be noted in the daily desk log. The Contractor must ensure that the supervisor has sufficient time to conduct these required inspections and carry out their supervisory responsibilities in accordance with this contract.

3.1.3 Program Management Plan

Within 21 calendar days after contract award, the Contractor must provide a written program management plan, which provides a description of the program management processes for contract management, including liaison and communications between the Government and the Contractor. The program management plan must, in the Contractor’s own format, address at a minimum, the following topics:

1. Management relationship between the contractor and its subcontractors, to include combining of resources in the event of an emergency.

2. Organizational structure that illustrates the hierarchy of contractors with their roles and responsibilities.

3. Communications procedures that describe the process of distributing information from the Government and ensuring that issues that arise are passed to the appropriate management level within the organization and resolved quickly and efficiently.

4. Escalation procedures that will ensure the resolution of issues that may arise at a facility. This will include the identification of the person who will address issues by title if not by specific name.

5. The processes for handling staffing shortfalls due to personnel transfer, resignation or any other factor that results in the guard staffing falling below the required levels.

3.1.4 Program Management Reviews

The Contractor must conduct quarterly program management reviews that will provide the Government with information on the status of the contract and the Contractor’s assessment of issues and solutions. The first review will occur in the third month after the contract start of full performance, and every three months thereafter.

The review will include, at a minimum, the following:

1. Notification of personnel changes/issues (hires, dismissal or duty station changes, etc.);

2. Incidents that have occurred during the preceding quarter as well as unresolved issues or concerns.

3. Status of annual/recurring training including a schedule of planned firearms certifications/re-certifications, status of random drug testing.

4. Documentation and verification of SOW compliance to be presented by the Program Manager.

5. Other issues as requested by the COR/ACOR.

3.2 Contract Management Personnel

The Contract Program Manger must be employed by the Prime Contractor. Within 30 days after contract award, the contractor must submit resumes for all Contract Management Personnel that demonstrate compliance with qualifications requirements to the COR/ACOR for review and CO for approval. The personnel occupying these positions may not be changed without advance written notification to the COR/ACOR for review and CO approval. The Contractor must submit a justification, including proposed substitution and qualifications, in sufficient detail to permit evaluation of the impact on the contract.

3.2.1 Contract Program Manager

1. Qualifications

The Contract Program Manager must have five (5) years of experience as a law enforcement officer within the past 10 years with at least two (2) of those years as a supervisor of at least 20 officers, or equivalent leadership experience within a local/state/federal/military law enforcement unit. The Contract Program Manager must possess a Bachelor’s Degree or higher in a related field. Some examples might be degrees in Criminal Justice, Political Science, Homeland Security, etc. In addition, the Contract Program Manager will also meet the following requirements:

a. Without exception, a U.S. citizen;

b. At least 21 years of age at the time of employment;

c. Possess a valid New Jersey permit to carry a handgun or meet the exemption as qualified retired law enforcement officer under Federal Public Law 108-277, section 3, entitled Law Enforcement Officers Safety Act of 2004;

d. Meet all Section 3.5 Firearms Requirements; and

e. SORA certification.

2. Requirements The Contract Program Manager will be on-site during normal duty hours at the Security Operations Center (SOC). Normal duty hours are 0800 to 1630 Monday through Friday, except holidays, or other times as agreed upon by the COR. The Contract Program Manager will designate the day-shift Supervisor(s) as a deputy/alternate Contract Program Manager when on-leave or otherwise unavailable and notify the COR/ACOR who that individual is and how they can be contacted. The Contract Program Manager will meet with COR/ACOR at a mutually agreed upon time and day each week and additional days as needed for briefings. It is expected and required that the Contract Program Manager be available for other meetings and at other than normal duty hours should emergencies or unanticipated events demand.

After normal work hours or on weekends or holidays, Contract Program Manager or the alternate(s) must be available within two (2) hours and provide CO and COR with respective contact telephone and/or cell phone numbers and an email address.

3. Responsibilities The Contract Program Manager provides for overall management and supervision of the contract and has complete authority to act on behalf of the Contractor. They are the liaison between the Government and Contractor. The Contract Program Manager assumes responsibilities for work performance and overall supervision of contract Supervisors, Guards, Computer Operators, and Emergency Management Specialist. The Contract Program Manager has the authority to accept notices of deductions, inspection reports and all correspondence on behalf of the Contractor. The Contract Program Manager must completely understand the operational requirements of the contract to include the requirements of the Supervisors, Guards, Computer Operators, and Emergency Management Specialist. The Contract Program Manager has overall responsibility for implementing, monitoring, and upgrading the program management plan, section 3.1.3, and overall responsibility for ensuring the workforce complies at all times with the requirements of the contract and direction from the COR/ACOR. The Contract Program Manager must understand the operation and equipment required for each post and the contents of Contract Guard Orders and Contractor Guard Manual. The Contract Program Manager will have daily contact with supervisory staff to continually evaluate contractor personnel performance and review operational procedures.

3.2.2 Contract Guard Supervisor

1. Qualifications The Contract Guard Supervisor(s) must have three (3) years of experience as a law enforcement officer within the past 10 years with at least one (1) of those years as a supervisor of at least five (5) officers, or equivalent leadership experience within a local/state/federal/military law enforcement unit. The Contract Guard Supervisor(s) must possess an Associate’s Degree or higher in a related field. A waiver can be requested for experience in lieu of degree. In addition, the supervisor(s) will also meet the following requirements:

a. All personnel must be, without exception, U.S. citizens;

b. At least 21 years of age at the time of employment;

c. Possess a valid New Jersey permit to carry a handgun or, meet the exemption as qualified retired law enforcement officer under Federal Public Law 108-277, section 3, entitled Law Enforcement Officers Safety Act of 2004;

d. Meet all Section 3.5 Firearms Requirements; and

e. SORA certification.

2. Requirements The supervisor must:

a. Provide supervision of Guard personnel to ensure compliance with all contract requirements.

b. Perform unannounced inspections of their guard performance at least bi-weekly during each guard shift. The COR may determine specific post inspections, as required. The date and time must be noted in the daily desk log.

c. Contractor must ensure that the Contract Guard Supervisor has sufficient time to conduct these required inspections and carry out their supervisory responsibilities in accordance with this contract.

3. Responsibilities

a. The Contract Guard Supervisor is the Contractor’s day-to-day representative. A supervisor must be on-site 24/7 and must be available at all times to receive and implement orders or special instructions from the CO, COR/ACOR, Security Manager and/or Facility Manager, particularly during emergency situations and matters which affect the operation, protection or security of the Technical Center. The day-shift Contract Guard Supervisor is designated as the deputy/alternate for the Contract Program Manager in their absence. The name and contact information will be provided to the COR/ACOR.

b. The Contract Guard Supervisor must provide supervision ensuring that each post is staffed, as required, that guards are properly uniformed and present a neat appearance, and that each guard is familiar with their post and specific duties. Such supervision will include an informal "guard mount" during which relief personnel must be assembled for inspection, arming, announcements, and a general transfer of information by Contract Guard Supervisor from one shift's personnel to the next. This is in addition to the time required for posting and relief of personnel.

c. The Contract Guard Supervisor must:

o Exercise individual judgment as to staffing, scheduling and utilizing Guard personnel.

o Provide to the CO/COR, a current list of available guards upon request. This list will consist of individuals who meet all guard requirements of this contract. The Contractor must be responsible for maintaining this list with current information and will supply the CO/COR with a new list whenever changes occur.

o Exercise supervisory responsibilities over the operation of the guard force to ensure that the required services are provided on a consistent and continuous basis.

o Serve as the contact point between the Contractor and the COR/ACOR. The Contract Guard Supervisor must receive and handle all instructions from the COR/ACOR and ensure they are properly implemented by the guard force.

o Receive complaints, violations of guard instructions and initiate corrective action.

o Conduct an FAA approved security orientation by the most expeditious means available and provide a written follow-up report of the incident within 24 hours (Section

3.9.1 and Section J Attachment 18).

3.3 Staffing Requirements

The Contractor must provide a sufficient number of qualified personnel to perform the Armed Security Guards services described in this contract. The specific staffing requirements are provided below in the Annual Post Assignments Table in Sections 3.3.1 and 3.3.20, if exercised. In addition to these specific post assignment requirements, contractor personnel must perform the additional Duty Requirements in Sections 3.2.1, 3.2.2, 3.3.2, 3.3.3, and 3.10.

Contractor personnel must not exceed forty (40) hours per week to include related Post Associated Time (PAT). PAT is defined as time required for weapons or equipment issue and turn in, and pre- and post-shift briefings (guard mount) and is included in the Firm- Fixed-Price portion of the contract. Contractor personnel must have at least eight (8) hours of non-duty time between shifts. Contractor personnel shifts must not exceed twelve (12) consecutive hours in one shift to prevent a lack of alertness and safety issues.

The Contractor must provide shift relief for Contractor personnel during meals and scheduled breaks as required by Federal, State, and local law. At no time may a guard leave their post until properly relieved.

During short time periods that posts are not staffed (bathroom breaks, etc.), the posts must be considered part of the perimeter and controlled by the roving patrol. If the guard must permanently leave the post, it must be filled by another on-call guard within two (2) hours.

If there are fewer than two (2) hours left of that shift, it may be covered by roving patrol until the next shift guard reports for duty. This does not apply to dispatchers, main gate 18a, gate 12b and Ops Center post assignments. These posts must have a guard physically present at all assigned times.

3.3.1 Annual Post Assignment Table

3.3.1.1 Annual staffing requirements are provided below:

FAA Post Assignments Location/Position Duty Hrs Days/Week Hrs/Day Total Hrs/Year Contract Program Manager

0800-1630 Salaried Employee (M-F)

Contract Guard Supervisor

0000-2400 S-S&H 24 8760

Computer Operator SOC 0700-1530 M-F 16 4160 Computer Operator SOC 0700-1200 M-F 5 1300 Guard (Dispatcher) 0000-2400 S-S&H 24 8760 Guard (Dispatcher) 0700-1800 M-F 11 2750 Guard (Main Gate18a) 0000-2400 S-S&H 24 8760 Guard Patrol (Bldg.

300/316)

0000-2400 S-S&H 24 8760

Guard Roving Patrol 0000-2400 S-S&H 24 8760 Guard Roving Patrol/Shuttle Bus

0700-1700 M-F 10 2500

Guard Patrol/Vehicle Screening SOC

0700-1530 M-F 8 2080

Guard Patrol/Main Gate 18a (0600-0900*)

0600-1530 M-F 11 2860

Guard Visitor Screening SOC/Gate 18a

0700-1530 M-F 8 2080

Guard CEB Bldg.157/158 0530-1700 M-F 11.5 2875

TSL Post Assignments Location/Position Duty Hrs Days/Week Hrs/Day Total Hrs/Year

Contract Guard Supervisor

0000-2400 S-S&H 24 8760

Guard TSL Bldg. 315 0000-2400 S-S&H 24 8760 Guard TSL Bldg. 374 0000-2400 S-S&H 24 8760 Guard TSL Patrol and Response/Access Control

0700-1500 M-F 8 2000

Guard TSL Patrol and Response/Access Control

0730-1530 M-F 8 2000

S-S&H – Sunday through Saturday including Holidays (24/7) M-F – Monday through Friday excluding Holidays SOC – Security Operations Center TSL – Transportation Security Laboratory CEB – Chemistry & Explosives Branch

3.3.1.2 OBSERVANCE OF LEGAL HOLIDAYS AND EXCUSED ABSENCE

Government personnel observe the following listed days as holidays:

Holiday Observed Date Observed New Year's Day January 1st Martin Luther King Jr's Birthday 3rd Monday in January Washington's Birthday 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran's Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

For personnel who work Post Assignments that perform Monday through Friday excluding Holidays (M-F), when one of the above designated holidays falls on a Sunday, the following Monday will be observed as a legal holiday (i.e., in-lieu-of holiday); when a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. For personnel who work Post Assignments that perform Sunday through Saturday including Holidays (24/7) (S- S&H), they will receive either holiday not worked pay or holiday worked pay for the Holiday Observed date; they will not receive pay for in-lieu-of holiday.

In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute;

• Any other day designated by Executive Order;

• Any other day designated by the President's Proclamation;

• Any other day designed by the Center Director.

It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel will not otherwise be a reason for an additional period of performance. In the event the Contractor's personnel work during the holiday, no form of holiday or other premium compensation will be reimbursed other than their normal compensation for the time worked or as allowed by the respective Wage Determination.

When the Federal, State, Local and other governmental entities grant excused absence to its employees, assigned Contractor personnel may also be dismissed; however, they will not be directly reimbursed for the excused absence.

3.3.2 Post Assignment Specific Duties – FAA WJHTC

1. Computer Operator SOC: M-F 0700 to 1530 and M-F 0700 to 1200.

a. Greet and process all visitors to the Technical Center and tenant organizations by verifying valid identification and contacting the sponsor/escort.

b. Visitors are to be processed and logged using Government furnished visitor management software.

c. Operate Technical Center Physical Access Control System (PACS) database, Access Key Credentialing System (AKCS), Visitor Management Program and other related security computer systems.

d. Answer all incoming calls to the SOC and ensure they are distributed to the appropriate Government or Contractor personnel.

e. Record and maintain records for all employee PIV cards registered in the PACS.

f. Ensure records are maintained on all vehicle traffic violations.

g. Print and issue non-PIV badges using the current physical security system as necessary.

h. Ensure that all departing FAA, Tenant, and Contractor personnel return PIV cards, decals, and Government-issued keys in accordance with current policy and procedures, while issuing new keys to recipients and recording key agreements & returned keys with the Key Control Official.

i. Oversee and maintain the Lost and Found program.

j. Receive training to familiarize yourself with packaged software on the most recent Windows operating system.

1. Lenel S2 On-Guard (PACS)

2. Easy Lobby® (Visitor Management System)

3. AKCS (Access Key Credentialing System)

4. ECVS (Employee Lookup)

k. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders and perform other administrative functions as directed by Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

2. Guard Dispatcher: M-F 0700 to 1800 and S-S&H 0000 to 2400.

a. Monitor all Video Monitoring System (VMS) cameras, operate and ensure video recorders are functioning, monitor the Intrusion Detection System (IDS) and ensure alarms systems are operating correctly, reporting emergencies or outages.

b. Maintain daily desk log, monitor 911 phone calls and dispatch guards for well- checks, dispatch security, fire/crash, medical, and mutual aid in response to alarms, calls, airport and medical emergencies.

c. Operate the Whelen “giant voice” or other emergency notification systems, monitor security and fire/crash frequencies, answer and log phone calls to the Technical Center Operations Center when the Operations Center is not staffed.

d. Dispatch functions serve all Technical Center buildings, two (2) on-site fire departments, the on-site U.S. Coast Guard facility, FAMS and TSL facilities and the Atlantic City International Airport, along with other various tenant organizations and facilities.

e. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

f. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, COR/ACOR and/or Contract Guard Supervisor.

3. Guard Main Gate 18a: S-S&H 0000 to 2400.

a. Verify proper credential identification, by performing 100% visual inspection, to control access of all individuals into and out of the Center.

b. Ensure individuals without valid credentials are directed to the SOC for processing.

c. Inspect for, prevent and report unauthorized removal of FAA property.

d. Prevent the admittance of individuals carrying, possessing or using intoxicants or narcotics, unauthorized firearms and related contraband.

e. Challenge unauthorized persons seeking admittance to the property.

f. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

g. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, COR/ACOR and/or Contract Guard Supervisor.

4. Guard Patrol Buildings 300/316: S-S&H 0000 to 2400.

a. Perform patrol duties for interior of Buildings 300 and attached Building 316.

b. Be observant for security violations.

c. Challenge individuals without proper access identification and those removing equipment from the building.

d. Respond to emergencies.

e. Protect property against trespass and minimize exposure to loss by fire, theft, water leakage and negligence.

f. Be thoroughly familiar with fire, theft, robbery, bomb threat and other emergency procedures, and be prepared to assist in the evacuation of the building(s).

g. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

h. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

5. Guard Roving Patrol: S-S&H 0000 to 2400.

a. Patrol parking lots, perimeter fences, buildings, and grounds and be vigilant for theft, fire, trespass and vandalism.

b. Ensure buildings are properly secured after-hours.

c. Be observant for security violations.

d. Challenge individuals without proper access identification and those removing equipment from buildings or the property.

e. Identify and report all unauthorized vehicles and activities found on the grounds of the Technical Center.

f. Respond to emergencies as directed by the dispatcher.

g. Escort visitors and Contractor or Tenant personnel when requested.

h. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

i. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

6. Guard Roving Patrol/Shuttle Bus Driver – M-F 0700 to 1700.

a. Escort visitors and FAA, Contractor and Tenant personnel to and from SOC via Government Shuttle Bus to various buildings at the Technical Center.

b. Ensure all visitors are met and properly escorted by Point of Contact (POC)/escort while on the facility.

c. Assist with larger events that take place at the Technical Center by transporting visitors in the Shuttle Bus.

d. Patrol parking lots, perimeters, buildings, and grounds and be vigilant for theft, fire, trespass and vandalism.

e. Be observant for security violations.

f. Challenge individuals without proper access identification and those removing equipment from buildings or the property.

g. Identify and report all unauthorized vehicles and activities found on the grounds of the Technical Center.

h. Respond to emergencies as directed by the dispatcher.

i. Escort Contractor and Tenant personnel and visitors when requested.

j. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

k. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

7. Guard Patrol/Main Gate M-F 0600 to 1530. Main Gate (0600 to 0900* (is reference to Patrol Guard for 2nd lane open on ID check) and Patrol 0900- 1530.

a. Verify proper credential identification, by performing 100% visual inspection, to control access of all individuals into and out of the Center.

b. Ensure individuals without valid credentials are directed to the SOC for processing.

c. Inspect for, prevent and report unauthorized removal of FAA property.

d. Prevent the admittance of individuals carrying, possessing or using intoxicants or narcotics, unauthorized firearms and related contraband.

e. Challenge unauthorized persons seeking admittance to the property.

f. Assist in the performance of Building, Roving and shuttle bus patrol duties.

g. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

h. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

8. Guard Visitor Screening SOC/Gate 18 M-F 0700 to 1530

a. Screening of visitors and associated items will take place at the SOC. During special events, screening of visitors and associated items will take place at the SOC and/or gate 18.

b. The following is a high-level list of screening requirements, detailed instruction for screening procedures are in Contract Guard Orders. The Contractor, at a minimum, must:

1. Check packages, briefcases, containers, or any other hand-carried items (associated items) in the possession of visitors for weapons and illegal or other contraband items.

2. Operate metal detectors/magnetometers to inspect visitors and deliveries for prohibited items.

3. Operate x-ray machine to inspect visitors' packages, equipment, and hand-carried articles for prohibited items.

c. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

d. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

9. Guard Patrol / Vehicle Screening SOC M-F 0700 to 1530

a. Screening of all visitors and delivery vehicles will take place in the SOC parking lot, prior to gaining access to the facility.

b. Screening will consist of trunks, engine compartments, under carriage, cargo areas and all open or easily accessible interior compartments.

c. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

d. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

10. Guard Transportation Security Administration (TSA) CEB Bldgs. 157/158: M-F 0530 to 1700.

a. Maintain access control and serve as initial point of contact for all visitors to the TSA CEB Buildings 157/158.

1. Mondays are designated routine maintenance days by FAA contractors. All other days require a Work Order or approval from the CEB Manager.

2. Shuttle in/out visitors to CEB complex as requested.

3. Ensure all visitors are signed in/out.

4. Escort and monitor contractors and vendors conducting work on the complex.

5. Maintain logs, records, and documentation on all visitors.

6. Grant access and escort visitors entering the building in accordance with current policy and procedures.

b. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

c. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by

1. Unarm buildings in the morning. Arm buildings in the evening and ensure all access doors to B157, 157A, 157B and B158 are locked.

2. Frequent walk-through of facility buildings and complex to ensure personnel safety.

3. Regular walk-through of facility buildings and complex to ensure facility safety.

4. Ensure explosives magazines are locked.

5. Ensure all doors are locked to B157.

6. In B158, ensure vestibule to Explosives Chemistry Lab and electrical room are locked.

7. Monitor cameras and submit WO if issues arise. If a facility issue (e.g. HVAC malfunction, clogged plumbing, gates not closing, etc.) arises in absence of personnel present, submit WO to resolve.

8. CEB management Point of Contact: John Townsend.

d. Secret security clearance is required for this post assignment. Designated contract personnel in this post assignment may require a Secret security clearance

3.3.3. Post Assignment Specific Duties – TSL

1. Supervisor S-S&H 0000-2400

a. The Contract Guard Supervisor will have experience as specified in Section 3.2 of this contract.

b. Conduct daily personnel briefings at shift change, review all reporting requirements, maintain the security event / calendar, and sustain proper staffing levels.

c. Ensure that all Guard’s assigned to each post are executing the proper standard operating procedures in accordance with the terms and conditions of this contract.

d. Assume full responsibility for operations and carry out the orders and instructions of the Program Manager.

e. The Contract Guard Supervisors must exercise sound judgment and decision- making.

f. DHS Suitability as well as ICS 100, 200 & 300* are required for this position.

g. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

h. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

i. Top Secret security clearance is required for this post assignment. Designated contract personnel in this post assignment may require a Top Secret security clearance with access to Sensitive Compartmented Information (SCI).

* The ICS 100, 200 & 300 is a DHS requirement. If the applicant doesn’t already have these certifications, the TSL is willing to cover the tuition and payroll of the supervisor to obtain these certifications within a year of appointment.

2. Guard Building 315: S-S&H 0000 to 2400.

a. Serves a point of contact for all visitors to the Transportation Security Laboratory, Building 315 Campus.

b. Visitor control, staffs the Security Reception/Checkpoint area (security desk) at the interior lobby entrance to building #315. The Visitor Control is Monday – Friday, 0700 to 2145 hours.

c. Maintains access control, logs, records, and documentation on all visitors to Building 315.

d. Grants access and escorts visitors entering building in accordance with current policy and procedures.

e. Tasks and Duties include Prepare, maintain, and ensure accuracy of the Section 3.9.3 Daily Visitor Log.

f. Review and collect necessary TSL Non- Disclosure Visitor release forms.

g. Coordinate freight schedules and needs with the TSL Facility Team.

h. Register visitor’s entrance and exit to TSL, including issuing and retrieving visitor identification lanyards / badges.

i. Maintain all security daily logs and registers.

j. Ensure all TSL visitors are released only to authorized escorts.

k. Answer and direct all incoming telephone calls to TSL main telephone numbers.

l. Monitor radio transmissions and collaborate specific communications with the Security Control Center (SCC).

m. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

n. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by the Program Manager, Contract Guard Supervisor, and/or COR/ACOR.

o. Secret security clearance is required for this position because the contractor will be granted access to classified open storage secure areas in this building.

3. Guard Building 374: S-S&H 0000 to 2400.

a. Serve as initial point of contact for all visitors to the Aviation Security Laboratory, Building 374.

b. Maintain access control to Building 374. Maintain logs, records, and documentation on all visitors to Building 374.

c. Grant access and escort visitors entering building 374 in accordance with current policy and procedures.

d. Enforce policy that all visitors wear and properly display access badges.

e. Enforce security policies and procedures as set forth in general, special, and/or temporary orders in Contract Guard Orders.

f. Perform Duty Requirements as specified in Section 3.10 and other duties as directed by

4. Guard Patrol and Response/Access Control M-F 0700-1500 & 0730-1530. All post assignments at the TSL will perform the below site-specific duties:

a. Patrol & Response: The purposes of the Patrol and Response posts are to provide mobile security patrol coverage of a facility or area and respond to emergency and non-emergency calls for service. Guard will conduct patrols in accordance with routes and schedules established in Contract Guard Orders or as directed by COR. Guard will observe, detect, respond to and report on potential or actual security violations; and will respond to security alarms and emergencies occurring within area of assignment.

b. Screening Operations: The purposes of the Screening posts are to deter, detect, and deny the entry of prohibited or illegal items into facilities and areas. Guard will operate screening post as directed by Contract Guard Orders. There are three (3) types of screening posts: packages, FAA, Tenants and Contractor personnel/visitors, and vehicles.

Guard may conduct inspections using automated technology, by manual tactile techniques such as touching and feeling, or by observation; will conduct and record performance tests of equipment, as directed. Guard will deny admittance to those persons refusing to submit to a voluntary inspection, except for those persons exempted by specific Government directive. Guard performing screening operations at X-Ray posts must rotate post duties every two (2) hours except for those locations that consist of only one Guard; and will not work any post containing equipment without prior training and/or certification on that specific equipment (Section 3.6.1, 17).

c. Traffic Control: Guard will direct traffic (vehicular and pedestrian), control parking, issue traffic courtesy violation notices, and examine surroundings for suspicious vehicles or persons, when required by Contract Guard Orders or direction of COR. Guard may identify, delay, and detain suspicious person(s), as necessary to maintain a level of security sufficient to ensure safety and protection of personnel, property, and resources.

d. Receipt, Use and Safeguarding of Keys: Guard will be responsible for receiving and utilizing keys and access control devices (i.e., “key cards,” lock combinations) required for duty. Guard will consider keys and access control devices as sensitive assets to safeguard and secure as directed by Contract Guard Orders. Keys and access control devices are Government property and will be returned to issuing agency at contract termination or when no longer needed for performance of contract. Guard will not remove keys and access control devices from facility premises unless specifically authorized by COR.

Guard will immediately report missing, lost, unusable, and/or stolen keys or access control devices to COR.

e. Security and Safety Systems: Guard will monitor facility fire alarm, environmental and intrusion detection systems, closed circuit television systems, automated access control systems, package and FAA, Tenants and Contractor personnel/visitor screening systems, communications systems, and other protection devices or facility equipment located on or near post, in accordance with Contract Guard Orders. When an alarm sounds, Guard will immediately report and record an incident. One Guard will immediately report to the outboard vehicular gate and open the gate for evacuation. A second Guard and the TSL Security Specialist will man the TSL Security Console. The third Guard will take the visitors sign in sheet and megaphone, and report to the TSL assembly area for assist roll call.

Guard must not disengage, shut off, remove, reposition, obstruct, or in any way interfere with Government video surveillance cameras/systems. Guard will immediately notify the Contract Guard Supervisor, Security Specialist, and District #24 Dispatch Center if any system under their control malfunctions, fails completely, or needs maintenance. During emergencies, Guards may have to perform simple emergency-related functions as prescribed in Contract Guard Orders, i.e. activate/deactivate facility systems, to include heating/ventilation/air conditioning systems; circuit breakers/switches; and plumbing valves/switches.

f. Rules and Regulations Governing Conduct on Federal Property: Guard will monitor and observe facility occupants and visitors for compliance with the Federal Management Regulations (41 CFR 102-74) and the facility’s posted rules and regulations. Guard will also identify, report, delay, or detain those persons who violate the rules and regulations as appropriate and in accordance with the Contract Guard Orders.

g. Physical Security, Law, and Order: Guard is to maintain physical security, law and order as prescribed by statute, regulation, and Contract Guard Orders. Guard is responsible for detecting, delaying, and/or detaining, persons attempting to gain unauthorized access to Government property or otherwise violating laws, rules, and…