Appendix H Language and Cultural Proficiency Plan RFP-SSA-FY26-0522 Community Living Connection_1.doc

This is an Appendix H Language Proficiency Plan template for the Community Living Connection RFP-SSA-FY26-0522, submitted by the Santa Clara County Social Services Agency's Department of Aging and Adult Services. The RFP solicits proposals from qualified vendors to provide case management and support services enabling high-risk older and disabled adults to maintain independent living. The County intends to award a contract with an initial one-year term and the option to renew for up to four additional years, subject to performance and available funding.

The Language Proficiency Plan appendix requires responding vendors to document their organizational capacity to serve the County's linguistically diverse clientele by identifying staff language competencies across 16 specified languages including Spanish, Vietnamese, Mandarin, Cantonese, Korean, Lao, Cambodian, Russian, Amharic, Ethiopian, Eritrean, Farsi, Iranian, Bosnian, Hindi/Urdu/Punjabi, and Tagalog. Vendors must indicate whether identified language proficiencies are held by current staff and included in submitted staffing qualifications, or provide explanations of alternative arrangements for addressing language-specific service gaps. Vendors must also describe their comprehensive plan to accommodate individuals with limited English proficiency and address any organizational barriers to meeting language competency requirements.