52.212-2 Evaluation Factors - DHR Admin Services FY27-30.pdf

ADDENDUM TO FAR 52.212-2

EVALUATION—COMMERICAL PRODUCTS AND COMMERCIAL SERVICES

This Addendum supplements and, where noted, supersedes the evaluation criteria in FAR 52.212-2 for this Request for Quotes (RFQ).

EVALUATION FACTORS FOR AWARD:

Basis for Purchase Order Award:

The Government intends to award a single Firm-Fixed-Price Purchase Order resulting from this RFQ to the responsible eligible Small Business Administration (SBA) 8(a) participant whose conforming quote is determined to be the most advantageous to the Government. The evaluation will be conducted as a competitive 8(a) set-aside above the Simplified Acquisition Threshold (SAT) in accordance with Federal Acquisition Regulation (FAR) Part 12, Acquisition of Commercial Products and Commercial Services, and FAR Part 13.5, Simplified Procedures for Certain Commercial Items, in conjunction with FAR Subpart 19.8, Contracting with the Small Business Administration (The 8(a) Program), as supplemented by the Defense FAR Supplement (DFARS) and the Army FAR Supplement (AFARS). All three evaluation factors—Technical Capability, Past Performance, and Price—are of equal importance. The Government will consider all three factors in its assessment to determine which quote is most advantageous to the Government.

Quotes received for less than the stated number of items listed in the CLIN structure will be considered ineligible for award. The Government intends to evaluate quotes and award a Firm-Fixed-Price Purchase Order without discussions. Therefore, the initial quote should contain the quoter’s best terms from a technical and price standpoint. The Government reserves the right to conduct discussions if the Contracting Officer determines them to be necessary.

The Government will evaluate the offeror's proposed 30-working-day Phase-In Plan to ensure a seamless transition of garrison administrative and postal functions. Evaluation will focus on the feasibility and realism of the contractor's milestone schedule for placing at least one qualified key personnel on-site prior to full performance. The Government will assess the quoter’s approach for completing joint incidental property inventories, security badging, and operational coordination without disrupting daily customer service.

A realistic, low-risk phase-in approach demonstrating complete Day-1 operational readiness will be evaluated favorably.

Evaluation Criteria. The quotes will be evaluated under three (3) evaluation factors:

Technical; Past Performance; and Price. For a quoter to be considered for award, the quote must receive an Acceptable rating in every non-price factor. A quote receiving a rating of "Unacceptable" in any non-price factor or subfactor will not be eligible for award.

All evaluation factors (Technical, Past Performance, and Price) are considered equal in importance.

Adjectival Ratings:

Acceptable - Quote meets requirements and indicates an adequate approach and understanding of the requirements, and risk of unsuccessful performance is no worse than moderate.

Unacceptable - Quote does not meet requirements of the solicitation, and thus, contains one or more deficiencies, and/or risk of unsuccessful performance is unacceptable. Quote is unawardable.

1. Technical Factor

The Technical evaluation factor is an assessment of the quoter's capability to satisfy the Government's minimum requirements. To meet this factor requirement, the quoter must demonstrate experience in performing contracts of similar scope, time constraints, complexity, and size as well as the ability to successfully manage and complete this contract. To receive an acceptable rating, the Technical submissions must meet all requirements, as stated, for Key Personnel (PWS 1.7).

1.1 Evaluation Factor: Technical & Management Approach

PWS Reference Minimum Requirement Standard

1.1.1 Quality Control Approach

(Ref: PWS 1.4.1)

Demonstrates an actionable approach for internal quality control, including inspection schedules, discrepancy identification, root-cause analysis, and timely corrective reporting to satisfy PWS performance thresholds.

1.1.2 Security & Compliance

Protocols (Ref: PWS 1.6.1, 1.6.2, 1.6.3)

Confirms capability to maintain a Secret Facility Clearance at time of proposal submission; verifies all assigned personnel possess active/interim Secret clearances at start of work; and outlines compliance with physical security, key control, CAC issuance, and OPSEC protocols.

1.1.3 Continuity of Operations

(COOP) (Ref: PWS 1.5.4)

Demonstrates a viable methodology to sustain mission-essential administrative and official mail operations at alternate installation facilities during emergencies or unforeseen installation disruptions IAW Carlisle Barracks I2P2 Annex D.

1.1.4 Functional Area 1: Official Mail

Center (OMC) Operations (Ref: PWS 5.1)

Demonstrates sound operational methods to execute 100% inbound mail biological/safety screening, unit sorting, daily dispatch/metering, accountable/classified mail chain of custody, AMPS/PAPAS accounting, and courier certification training.

1.1.5 Functional Area 2: FOIA &

Privacy Act (PA) Support (Ref: PWS 5.2)

Demonstrates knowledge and capacity to intake/log cases in FACTS, review records against statutory exemptions (5 U.S.C. § 552/§ 552a), assemble legal redaction packages for FOIA Officer and Command Judge Advocate review, track PII compliance, and execute 2-hour PII breach notifications.

1.1.6 Functional Area 3: Army

Records Management Program (ARMP) (Ref: PWS 5.3)

Demonstrates understanding of the Army Records Management Program requirements of identifying, planning controlling, directing organizing training promoting and other management activities involved with respect to records information creation, maintenance (use, labeling, storage, retrieval), and disposition of Federal Records.

Demonstrates the technical capability to administer and safeguard cloud based essential digital official records in Army 365 (A365) SharePoint Online (SPO) IAW HQDA ALARACT 063/2025 and AMC OPORD 25-214; manage and approve Directorate/RC’s Organizational Records Lists (ORLs); conduct Staff Assistance Visits (SAVs); and oversee disposition/destruction compliance.

1.1.7 Functional Area 4: Publications, Forms, & Administrative Services (Ref: PWS 5.4)

Demonstrates capability to review, format, and publish command publications; develop/digitize official forms utilizing Adobe Experience Manager and Acrobat Pro;

administer the physical forms stockroom/vault; liaise with DLA Document Services, track and report print/reproduction costs; and maintain the installation Office Symbol directory.

1.2 Evaluation Factor: Key Personnel

The following are the minimum requirements for the Administrative Specialist (Ref: PWS 1.7.2, Tech Exhibit D):

1.2.1 Administrative Specialist

(Ref: PWS 1.7.2, Tech Exhibit D)

Minimum Mandatory Qualification

3 to 5 years progressive experience in federal/DoD or state or local government administrative management.

Active Secret security clearance.

Experience maintaining an electronic records system or repository for a business/office/local, state or federal government agency; or a contractor ISO a government agency.

Microsoft© SharePoint Online and MS Office Suite proficiency.

Adobe Experience Manager and/or Acrobat Pro use and electronic forms development.

Crafting Executive correspondence.

Understanding of FOIA and Privacy Act exemptions, executive drafting.

High School Graduate or Equivalent.

1.2.2 The following are the minimum requirements for the Installation Postal Officer (IPO)/Print Support (Ref: PWS 1.7.2, 5.1.1, Tech Exhibit D):

1.2.2 Installation Postal Officer

(IPO)/Print Support (Ref: PWS 1.7.2, 5.1.1, Tech Exhibit D)

Minimum Mandatory Qualification

1 to 2 years customer service and postal/shipping experience.

Active Secret security clearance.

Verified qualifications: AMPS Official

Mail Manager & Clerk modules (AR 600-8-3), valid civilian driver's license, and dispatch qualifications (LRC Motor Pool).

Knowledge of USPS DMM/IMM, AR 25-51, DoDM 4525.09, commercial metering systems, and physical lifting/handling capacity up to 70 lbs.

High School Graduate or Equivalent.

2. PAST PERFORMANCE FACTOR

Past Performance is evaluated as a performance risk assessment of the quoter's probability of meeting the solicitation's requirements. In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the quoter's Past Performance Volume and information obtained from other sources, available to the Government, such as: the Contractor Performance Assessment Reporting System (CPARS), Electronic Subcontract Reporting System (eSRS), or other databases; the Defense Contract Management Agency (DCMA); and interviews with Project Managers and/or Contracting Officers, personal professional knowledge, and other sources. Each quoter will receive a performance confidence assessment rating based on the quoter's recent past performance, focusing on performance that is relevant to the Purchase Order requirements.

Recency. First, the Government will evaluate each past performance reference to determine recency. To be recent, the effort must have been performed during the three

(3) years from the date of issuance of this solicitation. Evaluation will focus only on work experience already performed. Yet-to-be performed work, experience prior to the last three (3) years will not be considered.

Relevancy. Second, the Government will evaluate whether the quoter’s recent past performance is relevant or not relevant to the required effort. The Government will assess each recent past performance reference submission to determine scope and magnitude relative to this requirement. Evaluation of relevance will include determination of similarity of scope and magnitude.

Past Performance Recency/Relevancy Rating:

Acceptable: Based on the quoter's performance record, the Government has a reasonable expectation that the quoter will successfully perform the required effort, or the quoter performance record is unknown.

Unacceptable: Based on the quoter's performance record, the Government has no reasonable expectation that the quoter will be able to successfully perform the required effort.

In order to receive an acceptable rating, the Past Performance submissions must also show successful completion of similar work. Quoters without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, may not be evaluated favorably or unfavorably on past performance. Therefore, the quoter shall be determined to have unknown past performance. In the context of acceptability/unacceptability, "unknown" shall be considered "acceptable."

3. PRICE FACTOR

The Price Factor will not be scored or rated. The solicitation response will be evaluated for price reasonableness in accordance with FAR 12.204.

1. Price reasonableness will be evaluated in accordance with the quote analysis techniques described in FAR 12.204(a).

2. Unbalanced Pricing may be evaluated in accordance with FAR 12.204, as applicable, to assess potential performance risk or could result in unreasonably high prices for the Government.

3. The evaluation process described above will include the aggregate price for the basic requirement and all options. Evaluation of options shall not obligate the Government to exercise the option(s).

4. As part of price evaluation, the Government will evaluate its option to extend services (see FAR clause 52.217-8) by adding six (6) months of the quoter's final option period price to the quoter's total price. Quoters are required only to price the base and option periods. Quoters shall not submit a price for the potential six

(6) month extension of services period. The Government may choose to exercise the Extension of Services at the end of any performance period (base or option periods), utilizing the rates of that performance period.