Pages from 10 14 00.1.R2 Exterior Signage.pdf

Confidential: VA National Cemetery Request for Qualifications

© 2019 ASI, Inc.

Executive Summary

ASI is pleased submit our response to your Request for Information. Our documentation includes background information about our organization and qualifications to service the VA National Cemetery signage program. In addition, we have provided documentation about other successful ASI projects and signage programs which demonstrate our engineering, integration and project management processes and capabilities.

Over the last 40 years, ASI has consistently championed innovation with industry-leading products and services. Our ability to service global architectural signage programs is unparalleled. The organization is represented by 41 North American locations and has a presence in more than 39 countries. This network provides a unique ability to effectively balance internal manufacturing capabilities and external procurement, providing economies of cost and time for our customers, ensuring that each program can be developed, manufactured and managed worldwide with respect to the client’s budget and implementation needs.

To best serve complex, multi-location projects, ASI has developed a sophisticated web-based application entitled GAM (Global

Account Manager) which provides up to the minute information about a signage program’s budget and implementation progress. As

VA National Cemetery expands, such technology will provide a consistent and thorough level of management oversight and decision-support tools, unparalleled in the architectural signage industry. We look forward to presenting this innovative technology to you on our conference call.

We are confident that ASI will make a very strong and trusted signage partner for the VA National Cemetery in the coming years and very much look forward to developing our relationship. Should you have any questions about any of the information we have submitted, please feel free to contact me. I look forward to your response soon.

tmagid Text Box Section 1.3 Manufacturer's Qualifications

Confidential: VA National Cemetery Request for Qualifications

© 2019 ASI, Inc.

Qualifications International Overview

ASI is a global architectural signage integrator specializing in the design, engineering, management and implementation of wayfinding, brand communication and information management solutions. Headquartered in Dallas, Texas, the company is represented in 41 North American cities and 39 countries with production facilities located in the United States, United Kingdom, Denmark, Italy, Turkey and China. We have carefully leveraged the capabilities of our global organization to maintain the integrity of our customers’ brands. Through a proven, process-driven approach, we work with each client as a partner to match project requirements with project management solutions and technologies that best fit the needs of each program.

Multi-location projects are supported by an implementation team led by a dedicated Project Director who will interface directly and be accessible to the client at all times. Each project location, no matter how different or distant, is surveyed in consideration of the variety of global architectural styles and local regulations. In addition, clients are provided access to a web-based project-tracking system to monitor the real-time progress of their program, every step of the way.

This lean, adaptive approach manages risks – keeping total costs under control for the entire life of the system and consistent expression of our client’s brands through environmental graphic systems, signage and dynamic, digital displays. ISO 9001 quality standards ensure that our proprietary products are manufactured, finished and transported consistently, anywhere in the world.

International Network of Certified Partners

Australia Cyprus Germany Jordon Norway Singapore United Arab Emirates

Austria Czech Republic Greece Kuwait Oman South Africa United Kingdom

Bahrain Denmark Hong Kong Lebanon Poland Spain United State

Belgium Egypt Ireland Luxembourg Portugal Sweden

Canada Finland Israel Malta Qatar Switzerland

China France Italy Netherlands Saudi Arabia Turkey

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Company Background and Structure

ASI is the result of a successful merger of two leading architectural signage firms: ASI Sign Systems, Inc., which was founded in the

United States in 1965 and Modulex A/S, founded in Denmark in 1963. The two firms merged in 1993 to create an integrated organization to manage and implement architectural signage programs on a global scale.

Modulex A/S, is a subsidiary of the LEGO Group of Companies and shares its origin with an internationally recognized legacy planning system based on LEGO’s famous “plug and play” technology. Throughout the 1970’s,1980’s,1990’s and into the 2000’s, the company revolutionized the architectural signage industry with the development of highly-engineered modular signage systems which are still commonly used today. The longevity of Modulex’ product offering is a testament to its continued innovation and partnerships with leading designers and engineers to create solutions which are durable, adaptable, sustainable and complement contemporary trends in architectural design. Its service network includes subsidiaries in Europe and certified distribution partners, worldwide.

ASI, as then ASI Sign Systems, pioneered the U.S. architectural signage industry in the 1960’s and has since grown to a $68 million network consisting of 39 affiliate partners servicing the United States and North America. Through a proven implementation process

(4D), the organization offers complete turn-key solutions for the design, planning, development, management and implementation of architectural signage programs. As an integrator, our signage offerings incorporate a wide spectrum of materials and technologies, high-quality standardized product applications and custom-designed solutions manufactured to the most exacting architectural specifications. Typical applications include: large exterior monuments, letters and building identification, interior plaque signage, donor walls and integrated dynamic digital display and information management systems. Services range from site surveys, planning, permitting and variance assistance, design and engineering documentation, installation and system maintenance. The integrated solutions are based on an understanding of wayfinding best-practices, brand identity management, regulatory guidelines, technological and logistical possibilities to ensure the solution enhances the client’s experience and brand. Key to successfully implementing an ASI solution are five, integrated offerings:

1) Planning: wayfinding analysis, plans, systems and strategies

2) Design: graphic and industrial design of the products and brand identity standards development

3) Compliance: accessibility, regulatory and code compliance

4) Manufacturing: technical engineering, value engineering, fabrication and procurement

5) Project Management: program implementation design and logistics management.

The combined global organization is represented by more than 600 employees and more than $100 million in global sales. The network balances internal manufacturing from its major manufacturing centers and external procurement from one of our Preferred

Vendors, providing cost-effective alternatives for our customers, ensuring that each program can be manufactured at a cost level respective of each client’s budget and implementation needs.

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United States Affiliates & Certified Partners

Atlanta, GA Chicago, IL Detroit, MI Las Vegas, NV Montreal, Canada Philadelphia, PA St. Louis, MO

Baltimore, MD Cincinnati, OH Grinnell, IA Los Angeles, CA Nashville, TN Portland, OR Washington D.C.

Boston, MA Cleveland, OH Harford, CT Louisville, KY New Orleans, LA Raleigh, NC

Buffalo, NY Columbus, SC Houston, TX Miami, FL Oklahoma City, OK San Francisco, CA

Calgary, Canada Dallas, TX Indianapolis, IN Milwaukee, WI Omaha, NE Scottsdale, AZ

Charlotte, NC Denver, CO Kansas City, MO Minneapolis, MN Orlando, FL Seattle, WA

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Program Management and Logistics Approach

We have carefully leveraged the capabilities of our global organization to maintain the integrity of our Clients’ brands. Through a proven, process-driven approach, we work with each client as a partner to match project requirements with project management solutions and technologies that best fit the needs of each program. Global projects are supported by an international implementation team led by a dedicated Project Director who will interface directly and be accessible to the client at all times. Each project location, no matter how different or distant, is surveyed in consideration of the variety of global architectural styles and local regulations. In addition, clients are provided access to a web-based Global Account Manager (GAM) system to monitor the real-time progress of their program, every step of the way.

This lean, adaptive approach manages risks – keeping total costs under control for the entire life of the system and consistent expression of our client’s brands through environmental graphic systems, signage and dynamic, digital displays. ISO 9001 quality standards on our proprietary products ensure that every component is manufactured finished and transported consistently, anywhere in the world.

ASI 4D Engagement Model

Key Benefits of 4D Process

• Speed of execution: Concurrent engineering of solution leverages cross functional resources for immediate deployment in each phase.

• Quality: TQM and ISO9001 quality standards are employed to ensure consistent and accurate analysis, manufacturing and delivery.

• Reducing Risk: Design, code and capacity management keep costs low, high quality development and consistent communication to match costs to budgets and implementation schedules.

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• Effective Cost Management: A thorough discovery enables an optimal procurement and fabrication strategy. The executive program management team, together with the GAM, ensures effective implementation.

Project Management Approach

ASI takes pride in the diversity of expertise in our project management staff and our ability to have local representation at a large

Project Management Team Structure

The ASI project management team structure is one that incorporates direct responsibility and accountability for the project at all

Technology Development

GAM - Global Account Management System

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GAM: Dashboard

The Global Account Manager features a dashboard overview of your program’s progress and cost. User may drill down for select details.

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GAM: Project Phase

Programs may be viewed by implementation phases.

Project Management Technology: Online Ordering Service (OOS)

Preserving Brand Consistency

Adapted to Each Unique Business Environment

Right the First Time, On-Time, as Promised

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Manage Your Entire Program

Screen References of Online Ordering System

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Manufacturing & Implementation Approach

The ASI US organization includes a primary manufacturing facility in Grinnell, Iowa and regional manufacturing facilities in Buffalo, NY, Hartford, CT, Detroit, MI, Indianapolis, IN, Minneapolis, MN, St. Louis, MO, New Orleans, LA, Oklahoma City, OK and Dallas, TX.

Internationally, the Modulex Group utilizes a primary manufacturing facility in Billund, Denmark and regional manufacturing in UK, Turkey, Italy and China.

The specific logistical utilization of the Modulex group of manufacturing facilities depends on the needs of each program.

Manufacturing is distributed and consolidated based on the most logistically efficient facilities that have the appropriate capabilities.

This strategy offers the highest level of quality consistency and budget control.

Prototyping Approach & Capabilities

Utilizing our design, engineering and manufacturing expertise and resources we commonly work with clients to fast prototype solutions for both testing and value engineering purposes. Single or multiple manufacturing facilities may be used for prototyping depending on the material and schedule requirements of the product.

Use of Union or Non Union Labor

ASI US Manufacturing is not a Union Affiliated facility. A number of regional offices have union affiliations due to their specific geographic locations. ASI can provide union affiliated installation services when required at specific job sites.

3rd Party Products & Resources

When necessary ASI will utilize certified 3rd party suppliers, vendors and resources. We apply a stringent qualification process to all of our 3rd party partners and establish clear Service level Agreements that provide for consistent quality of products and services. We also follow regular quality satisfaction review processes with our qualified vendors to ensure that they continue to provide the service levels they are committed to. We have attached a copy of our Vendor Qualification form for your reference.

Sign Code Research

The process of sign code research is begun during the site survey process and is continued through the creation of the Brand Book for the facility ensuring that the proposed signs for a location are in compliance with local codes and ordinances as well as potential property owner association requirements, when necessary.

Sign Permitting

The standard permitting process for the individual sites will be handled on a cost plus basis with the actual costs of permits provided as a pass through cost and only the administrative time required to process a permit billed as additional costs.

Permit Variance Process

When it is necessary to acquire a permit variance to achieve the appropriate signage on a facility, ASI will support the client in this process. Due to the variety of conditions that may be associated with the variance process, it is not possible to identify minimum or maximum fees for the associated work to acquire a variance and there is never any guarantee that the variance will be achieved.

The Sign Removal Process

The removal of existing signage on a facility is an activity that is closely coordinated by our project management team and the local

VA National Cemetery site contact. This work must be completed in advance of the installation of new signage in order that any wall surface or grounds refurbishment can be completed prior to the arrival and installation of the new signage.

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Signage Installation

At the time that a specific site is scheduled for installation our Project Management Team will be in close coordination with the VA

National Cemetery local site contact and our installation resource for the work. Installation will be completed at the highest quality levels in the industry and will be coordinated in a means to avoid any significant disturbance to the site and its occupants.

Crating & Shipping Process

This portion of the project holds significant importance because it ensures that the product will arrive at the site on time and in excellent condition for installation. Our manufacturing facilities include the packaging and crating services for the products in their scope of work and the costs associated with this process are included in the individual costs for each sign type.

The actual shipping process can be handled in a variety of means depending on the specific needs of the facility and its physical location. We utilize both our own dedicated delivery services as well as common carriers for domestic shipments.

International shipments are typically coordinated through our preferred shipping agent Kuehne-Nagel which assist us with determining the most efficient and economical means to achieve the delivery needs of the specific site.

The shipping process is provided as a pass through cost service with only a 2.5% percent administrative fee applied to the total costs for shipping for a specific site.

Sub Contractor Costs for Electrical Work, Refurbishment, Permit Expeditor or Special Equipment Rentals

It has been our experience that the need for outside contractors for new electrical lines or for refurbishment of architectural finishes resulting from existing signage removal is most efficiently and economically handled by the client at the local level with assistance provided in establishing the scope and specifications for the work provided by ASI.

The use of special equipment rental will be determined by the site survey and at that time the costs associated with any special equipment rentals will be included in the itemized proposal for the site.

Project Documentation

The documentation of the Site Survey and Brand Book is a critical aspect of the project and ensures the consistent application of the appropriate recommendations and specifications for the signage required for each respective facility.

This documentation is produced utilizing the highest level of standardization in order to provide documentation that is consistently accurate and reflects the proper utilization of the signage standards for the site.

It is typical that the documentation include all specific site information, as gathered in the survey process, incorporates the manufacturing drawings for the specific sign types recommended for the facility and also illustrates the recommendations in photo renderings for the specific site. This level of documentation provides our project team and VA National Cemetery with a clear understanding of the facility signage requirements and their application to the unique conditions at the site.

The documentation gathered and created for all sites will be maintained and available to all parties through the use of the GAM, which also allows for on-line review and approval of the posted documentation providing for a smooth and efficient approval process.

Confidential: VA National Cemetery Request for Qualifications

© 2019 ASI, Inc.

Implementation Overview

Technical Survey Process & Deliverables

1. Survey Preparer Provided Listing of Required Site & Scheduled Dates of Completion

2. Survey Information Requirements & Instructions Provided to Assignee

a. Contact Instructions/Script Provided for Communicating with Local Site Contact.

i. Inform Local Site Contact of Assignee Name, Company Association and Project Team Members

ii. Inform Contact of Process Being Followed in Site Survey

a) Photo Documentation

b) Material/Electrical Specifications

c) Measurements

d) Gathering Unique Site Operational Needs

e) Verifying Municipal Ordinances/Jurisdiction

iii. Inform Contact of Project Process Overview

a) Survey Completion

b) Brand Book Completion and Approval Process By VA National Cemetery Representative

c) Assignment of Schedule for Fabrication & Installation

d) Quality Review of Product and Installation & Sign Off at Completion

iv. Request Contact to Provide Site Access Requirements

a) Personal Protective Equipment

b) Security Clearances

c) Hours of Operation

v. Schedule Survey Date in Compliance with Project Schedule

b. Survey Assignee Completes Scheduled Survey & Forwards Information to Central Project Management Team

i. Provides Input from Local Site Contact on any Unique Facility Operational Needs & Notes in Survey

ii. Provides Required Photo Documentation

iii. Provides Required Material/Electrical Specs

iv. Provides Existing Signage Removal Estimate

v. Provides Local Codes, Ordinances & Permitting Requirements

vi. provides information on any other authorities having jurisdiction

a) Landlord Lease Covenants

b) Property Owner Association Covenants

vii. Forward Completed Survey Documentation to Central Project Management Team for Brand Book Completion

Implementation Process Overview

The following implementation outline is provided as a general overview of our implementation process.

I. Site Listing Organization: site list including all required facility & contact information provided by client

A. Site list organized by division & geographic locations

B. Site priority/phase designation assigned

C. Site specific information & implementation activities

1. Survey provider assigned

2. Survey status, schedule for completion

Confidential: VA National Cemetery Request for Qualifications

© 2019 ASI, Inc.

3. Results of code review: ordinance restrictions/impact

4. Existing sign inventory: cost estimate for removal of existing

5. Permit acquisition status: schedule and permit costs

6. Brand book submittal: schedule, overview of recommendations, site specific product costs

7. Fabrication: schedule phases for fabrication and shipment

8. Shipment: status, carrier, tracking, recipient and confirmation

9. Installation assigned, scheduled and status of SLA compliance determined

10. Completion: client sign off on quality assurance and documentation

11. Site Invoicing

II. Survey process & communication protocol

A. Preparer provided listing of required site & scheduled dates of completion

1. Survey information requirements & instructions provided to assignee

a. Contact instructions/script provided for communicating with local site contact

i. Inform local contact of assignee name, company association and project team members

ii. Inform contact of process being followed in site: documentation, measurements, verifying ordinances

iii. Inform Contact of Project Process: survey, brand book, fabrication and installation schedule, sign-off

iv. Request Contact to Provide Site Access Requirements: protective equipment, security clearance, hours

v. Schedule Survey Date in Compliance with Project Schedule

b. Survey assignee completes scheduled survey & forwards information to central project management team

i. Provides Input from local site contact on any unique facility operational needs & notes in survey

ii. Provides required photo documentation

iii. Provides required material/electrical specs

iv. Provides existing signage removal estimate

v. Provides local codes, ordinances & permitting requirements

vi. Provides information on: landlord lease covenants, property owner association covenants

vii. Forward completed survey documentation to central project management team for brand book completion

III. Brand Book Creation & Review Process

A. Central project management team receives survey documentation & begins brand book creation

1. Survey Information Reviewed, Confirmed and input all site-specific general information

2. Analysis of unique site operational needs completed

a. Circulation analysis: user groups & traffic patterns followed

b. Review of sight lines of facility from primary & secondary arrival routes: viewing distances, obstacles to sight

c. Review, consider & implement site contact input from survey

d. Review of architectural & topographical characteristics of facility

3. Specify Sign Type Recommendations for Facility

a. Utilizing standardized sign family, determine appropriate sign types to meet facility identification & directional

b. Where possible illustrate recommended sign type in photographic illustration

c. Provide construction drawings of recommended sign types as attachment

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d. Outline Permitting Requirements

4. Identify permitting requirements/restrictions

5. Establish Site Specific Cost Analysis

a. Survey Cost

b. Permitting Cost Estimate

c. Product Costs Associated with Recommended Sign Types

d. Estimated Shipping Costs/If Applicable

e. Existing Signage Removal Costs

f. Installation Cost Estimate

IV. Brand Book Approval Process

A. Completed brand books made available electronically to client review designee

B. Two week approval process time frame requirement

C. Client approval and comments received electronically

1. Revise Brand Book as Required in Response to Client Comments

2. Revise Cost Analysis in Response to Client Comments

C. Schedule Completed & Approved Site into Fabrication Phase

V. Permitting Process

A. Approved signage documentation provided to local rep. for the permitting of the specified signage for the respective facility

B. Once permits are secured the release of the project to manufacturing is authorized

VI. Manufacturing Process

A. All signage associated with project, with all permit and client approvals, is released for manufacturing at the designated facility

B. Manufacturing in accordance with defined standards and brand book specifications and crated for shipment to installer

C. Manufacturing status reported on a bi-weekly schedule and communicated to the project team through GAM

VII. Shipping Process

A. Completed Product is Shipped via the most Efficient and Economic means to meet project schedule requirements

B. Products are Professionally Crated for Transport to Ensure the Arrival of Shipment in Excellent Condition and Ready for

Installation

VIII. Installation Process

A. Installation coordinated to receive the product and have work scheduled to be completed immediately upon receipt of the product

B. Installation resources provided with all necessary instructions and documentation to complete specified installation process

C. Upon completion, the local client contact is required to complete a walk through of the completed signage installation during which each sign location is reviewed and an installation sign off sheet completed

D. The Authorized Installation Sign Off Sheet and Accompanying Completion Photos are then Returned to ASI Central Project

Management for Review and Certification of the project Completion and Updating of the Project on the GAM

IX. Project Close Out

A. Sites completed will receive a customer satisfaction survey to ensure that local customer satisfaction was achieved.

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B. Installation resource performance rating updated

C. Invoicing for the site is completed and issued &

D. GAM is updated to reflect the site status as complete and all related documentation available for the site

VACOGilesK Rectangle

Location: 45 (Qty 1)

Side A Side B

Location: 68, 59 (Qty 2)

Side A Side B

Locations: 53, 54 (Qty 2)

Side A Side B

One Way

Project: Sales Rep:

Client: Project Manager:

Date: Approval:

Scale: Drawn By: JB

Legal Notice

1000 Marietta Street NW Suite 304 Atlanta, GA 30318 404.815.0566 www.asisignage.com

Sign Type

B

DB

TM

Alleghenies National Cemetery

C&C Contractors

Scale: 1”=1’-0”

03.04.2020

This drawing is the property of ASI. This drawing is submitted under a confidential relationship for a specified purpose and the recipient, by accepting this document, assumes custody and agrees that this document will not be copied or reproduced in whole or in part, nor its contents revealed in any manner or to any person expect to meet the purpose for which it was delivered without express written permission from ASI

Information Regulation

FONT

Helvetica Medium

Direct Burial

COLORS

ASI L200 Series Fabricated aluminum Post & Panel with 2" x 4" rectangular tubing. Painted 1 standard color with Reflective vinyl graphics.

Panel Size: 18”h x 18”w

MOUNTING

P1 MP07458

V1 Reflective White Vinyl

Qty: 36

Authorized Vehicles

Only

Funeral Procession Keep Right

All Funerals Wait Here

Locations: 32, 33 (Qty 2) Location: 7 (Qty 1)

Side A Side B

Location: 47 (Qty 1)

Side A Side B

Location: 22 (Qty 1)

Side A Side B

Location: 27, 28 (Qty 2)

Side A Side B

Location: 03, 03.1, 20, 65, 72 (Qty 5)

Side A Side B

Location: 26, 29, 29.1, 61, 62, (Qty 5)

Side A Side B

Side A Side B

Locations: 04, 18, 25, 34, 35, 41, 42, 43, 63, 64, 67 (Qty 11)

Side A Side B

Parking OnlyParking Only

Honor Guard Parking

Only

Location: 24 (Qty 1)

Side A Side B

One Way

Reserved Parking SPEED LIMIT

Locations: 21, 16 (Qty 2)

Side A Side B

Up To $500 Fine

VACOGilesK Rectangle

Section 1.5 E: Manufacturer's Literature tmagid Rectangle tmagid Rectangle tmagid Rectangle tmagid Rectangle tmagid

**Also included is 8"h x 36"w

ASI, Location 1000 Marietta Stree NW ph 404.815.0566 Suite 304 fx 404.815.0917 Atlanta, GA 30318

POST AND PANEL INSTALLATION

The following tools will be needed in order to install:

• A metal digging bar/Post hole digger

• Two ground stakes

• A level that is at least 24 inches

• Measuring tape

• Wheelbarrow/bucket that has a capacity of at least five gallons.

• Concrete

• Shovel

• Water

Steps

If needed, assemble the sign according to the instructions provided.

Measure the distance from the center of the left post to the center of the right post. This will give you the center points for the two holes that you will dig later Make sure you also measure distances from the street, sidewalk, or building so that you are placing the sign in a safe and secure location. If your sign is to be perpendicular to the sidewalk or street, mark the center of your holes with ground stakes and then use your line of sight to see if your holes are oriented properly. Adjust as necessary. Note that most cities and towns have sign ordinances that specify the setback distance for signs from the right-of-way, so be sure to check on this beforehand

Dig holes using digging bar or post hole digger to create a hole that is at least 24 inches to 36 inches deep.

Consider that larger signs may need deeper holes.

Slide the signposts into the holes and secure with some dirt. place your level across the top or bottom of your sign panel. If your sign is not level, lift one post and add a little dirt below it and check with your level again.

Add more dirt if necessary.

Mix your concrete with water in bucket or wheelbarrow to the proper consistency. Once your concrete is ready, place the level vertically on the front or back of one post and tilt the post forward or backwards until the level indicates that it is perpendicular with the ground. Now add your concrete to the hole making sure that the post does not move and stays perpendicular. Repeat this process with the other hole.

Fill the rest of each hole with dirt and pack it down with the round end of your metal digging bar.

tmagid

Maintenance Form

Clean sign with a soft cloth dampened with isopropyl alcohol or diluted glass cleaner, such as Windex, being careful not to "polish" matte surfaces by over rubbing. Caution must be taken with acrylic plastic or metal finishers to prevent scratching of the surface. Wipe carefully in one direction - top to bottom or left to right. Avoid circular or back and forth movements.

Clean signs monthly with a mild, non-abrasive detergent and warm water. Use a damp soft cloth to avoid scratching the sign surface. Dry the sign with another soft cloth to prevent water spots from forming.

Restoration of Vandalized Sign Faces - Signs defaced by spray paint or magic markers can be restored without damage with the following procedure: Using a soft cloth soaked with lacquer thinner, quickly wipe the vandalized area, allowing the thinner on the sign to fully evaporate before wiping again. Solvent damage to the sign itself can be avoided in this manner. Acetone may be used if lacquer thinner is not strong enough, but care should be take to wipe even more quickly as acetone is a very strong solvent. Clean the sign, as above, to remove solvent residue.

Interior Signs

Exterior Signs

ASI, Atlanta 621 North Ave NE Building D Atlanta, GA 30308

404/815-0566 Voice 404/815-0917 Fax tmagid

Section 1.5 E: Manufacturer's Literature tmagid Text Box Custom size: For Ossuary Lid

ASI, Atlanta 1000 Marietta Street, NW ph 404.815.0566 Suite 304 fx 404.815.0917 Atlanta, GA 30318

CAST PLAQUE MAINTENANCE

Metal Plaques All metal plaques (except anodized and stainless steel) are coated with a clear poly paint to help protect the metal from corrosion. Based on where the plaques are installed, periodic cleaning of this coating may be required. Wash these plaques with a soft cloth and warm, soapy (dish washing liquid) water. Cleaning with harsh cleaners that contain chemicals is not recommended, as this may damage the clear poly coating. We recommend cleaning every few months, or as needed to preserve the original finish.

Repairing Paint Scratches Scratches can be a distraction, especially with interior installations. Smaller scratches can be minimized by first washing the surface, then applying car wax and buffing the scratch with a soft cloth. Deeper scratches can be removed by wet sanding with extra fine grit sandpaper. Sand the scratch, wipe dry with a soft cloth and apply a liquid paste such as Finesse-it to the scratch. Buff out the scratch with an auto paint repair buffing wheel. Deep scratches that cannot be buffed out will have to be sanded with 1200 grit paper, then re-painted.

ASI, Atlanta 1000 Marietta Stree NW ph 404.815.0566 Suite 304 fx 404.815.0917 Atlanta, GA 30318

PAINTS

All paints used are thoroughly tested for adhesion, UV stability and weather resistance. Paint thickness standards are set at 1.75mils (+/- .25 mils). Adhesion tests are performed on a regular basis. Salt fog testing on all metals and paints is performed following ASTM-B117-95 procedures and standards. UV testing is performed in a Xenon testing chamber, following the J2527 standards for performance, based on SAE J1960 standards

Section 1.5 F: Manufacturer's Certificates