UNSPSC 92111501: Dispute mediation or conciliation or negotiation or settlement

UNSPSC 92111501 Dispute mediation or conciliation or negotiation or settlement is a Commodity code that encompasses impartial hearing officer services, arbitration and dispute resolution for payment disputes in healthcare, employee mediation and conflict resolution, and training delivery in mediation skills. State and local governments procure these services to adjudicate disputes between parties without litigation—special education due process hearings under the Individuals with Disabilities Education Act (IDEA), out-of-network healthcare provider payment disputes resolved through binding arbitration, workplace conflict mediation for state employees, and coaching and mediation services supporting internal organizational conflict resolution. Issuing bodies include state education agencies, state departments overseeing insurance and banking, state criminal justice agencies, county medical centers and public hospital systems, and special-purpose districts. The code shows activity from education, criminal justice, healthcare, and administrative agencies across multiple states seeking qualified mediators, arbitrators, hearing officers, and trainers.

Recent procurement activity spans Texas, New Jersey, California, and Maryland. The Texas Education Agency posted RFPs for Special Education Hearing Officers (due April 16, 2026, and May 15, 2026) seeking licensed attorneys with five years' practice and three years' special education law experience to conduct IDEA hearings at rates capped at $280.00 per hour. San Mateo County Medical Center in California issued an RFP (due December 19, 2025) for Overpayment Resolution Services to recover credit balances and resolve disputed payments. The State of New Jersey Department of Banking and Insurance solicited bids for Chapter 32 Arbitration Services (due May 28, 2026) to manage healthcare pricing disputes between out-of-network providers and carriers with an estimated 5,500 annual cases per service type. The Texas Department of Criminal Justice posted an RFP (due February 5, 2026) for Independent Mediation Services to deliver approximately 350 employee mediations annually statewide. Alameda County Water District in California issued an RFP (due March 10, 2026) for on-demand coaching, mediation, and team-building facilitation with two-year initial term and three optional renewals. The Maryland Administrative Office of the Courts procured bilingual Spanish/English basic mediation training (due March 2, 2026) for 10 to 16 participants across 40 hours of hybrid instruction. No specific award values are disclosed in the source materials, though compensation structures range from hourly rates for hearing officers to fixed-price training contracts to per-unit arbitration fees contingent on actual caseload.