Independent Mediation Services

The Texas Department of Criminal Justice (TDCJ) Contracts and Procurement Department has issued Solicitation No. 696-HR-26-P030 for mediation services to support TDCJ employees across all offices and facilities throughout Texas, with an estimated 350 mediations annually. The procurement calls for a qualified mediator or mediation services provider to deliver conflict resolution services to the agency's workforce statewide. Key deliverables include both in-person and virtual mediation sessions (utilizing platforms such as Zoom), though the specific mix between delivery formats has not yet been determined by the agency. Respondents must demonstrate expertise in employee mediation and conflict resolution, maintain appropriate professional certifications, and possess the capacity to service all TDCJ locations statewide. The solicitation requires comprehensive insurance coverage, including Civil Rights Liability Insurance and Commercial Criminal Liability Insurance (though TDCJ is researching these specifications and has indicated that insurance requirements will be subject to negotiation with qualified respondents). Any subcontractors must be identified and listed prior to award. The proposal submission deadline is February 5, 2026, and all prospective bidders must acknowledge receipt of Amendment A-001 (issued January 28, 2026) prior to submitting proposals, either through completion and return of the amendment document, acknowledgment on each proposal copy, or separate written communication. Bidders are required to register their contact information with TDCJ to ensure receipt of all solicitation amendments and are responsible for monitoring the Electronic State Business Daily for updates.

An incumbent contractor currently exists for this RFP; however, the solicitation documents do not specify set-aside designations or restrictions limiting participation to disadvantaged business enterprises or other targeted business groups. The compliance standards and terms and conditions documents establish expectations for contractor qualification verification, ongoing regulatory adherence, performance monitoring, maintenance of required certifications and insurance coverage, and submission of regular compliance documentation throughout the contract term. No specific award value or budget range is provided in the available solicitation documents. The contract is anticipated to be executed with a performance period of up to three years including renewal options, with award expected in Q1 2026. Contractors must comply with all applicable federal, state, and local laws and regulations governing the services, and failure to meet compliance requirements or performance standards may result in contract termination. Bidders should include any exceptions to the insurance requirements in their proposals, as these specifications may be subject to modification during negotiations with qualified respondents.