RFQ 2025-85 Resolution Services-Conflict Resolution Specialist

Clackamas County's Resolution Services division within the Health, Housing and Human Services Department is issuing a Request for Quotes (RFQ 2025-85) to establish a Conflict Resolution Specialist Practitioner Pool of qualified professionals. The county seeks trained and culturally conscious mediators, trainers, and restorative dialogue practitioners to provide comprehensive conflict resolution services including mediation, facilitation, training, and dispute resolution. Minimum qualifications require applicants to have 100 hours of direct conflict resolution service work in mediation, restorative dialogue, training delivery, or relevant lived experience. Applicants must submit a completed application form, cover letter, professional resume with three references, Quote Certification Form, and potentially an Affirmation of Identity Form. The RFQ is due on December 31, 2025, at 2:00 PM PST via the Bid Locker online submission portal, with the opportunity remaining open on a rolling basis and the county reserving the right to close it at any time.

The RFQ does not specify specific set-aside designations for disadvantaged enterprises, but does offer tiered compensation based on experience and language proficiency. Compensation rates range from $60-$88 per hour depending on the contractor's experience level, with higher rates for bilingual professionals or those with lived experience. The contract term is five years, with a maximum potential value of $150,000 per contractor, though this amount is not guaranteed and actual compensation will depend on hours worked. Contractors must obtain professional liability insurance with limits of $100,000/$300,000, with the county potentially reimbursing up to $400 for first-year insurance costs. Mediation work will include both virtual and some in-person meetings, though travel time, mileage, and technology costs are not reimbursable. Contractors currently holding mediation work contracts with Resolution Services are not required to resubmit their application.