NIGP 96864: Response and Recovery Services, Roadway Incident

NIGP 96864 Response and Recovery Services, Roadway Incident is an Item code under which state and local governments procure emergency towing, recovery, and roadway-incident stabilization services—including 24/7 wrecker deployment, vehicle extraction, roadside assistance, impound and storage operations, and sign repair and installation following disasters or traffic incidents. The recent solicitations show activity spanning transit authorities, school districts, counties, and municipalities, with towing and recovery services dominating the current pipeline. Orange County Transportation Authority has re-solicited towing and recovery for its transit fleet twice in 2026 (RFP 250257 in May and RFP 260469 in September, the latter with a DBE goal and a $435,000 three-year budget); Pinellas County School District issued an ITB in July 2026 for 24/7 towing across four service compounds with an estimated $70,000 annual value; Collier County issued an ITB in August 2026 for FEMA-funded emergency roadway-sign repair and installation under an IDIQ agreement structured as hourly-rate, multiple-crew deployment; and the City of Cartersville, Georgia released an RFQ in June 2026 for municipal-fleet towing covering vehicles up to 80,000 pounds. Kentucky Transportation Cabinet solicited a Mobile Emergency Response Trailer (FEMA Type 3 configuration) in three related RFPs (605-2700000071, 605-2700000712, and 605-2700000713) posted between early September and early October 2026, with June 15, 2027 delivery required and 1,250-point evaluation frameworks weighting technical qualifications and delivery timeline heavily alongside cost.

The geographic spread of recent activity clusters in Florida (Pinellas County, Collier County, Orange County Transportation Authority) and Georgia (Hartsfield-Jackson Atlanta International Airport airfield repairs in June 2026, Brooks County Road Department labor contracting, DeKalb County Tennis Center IT infrastructure, and Cartersville municipal towing), with secondary activity in California (Orange County Transportation Authority) and Kentucky (Transportation Cabinet mobile-response units). Issuing bodies span regional transit authorities managing large vehicle fleets, school districts requiring year-round recovery capacity, county departments handling emergency-response readiness, and municipalities maintaining roadway infrastructure. Contract structures vary: Orange County Transportation Authority uses firm-fixed hourly rates with 95% quarterly compliance targets and prevailing-wage requirements; Pinellas County School District applies a Florida-vendor preference and requires Level 2 background clearance per the Jessica Lunsford Act; Collier County's FEMA-funded sign-repair contract allows markup caps and requires temporary-traffic-control and signal-technician certifications; and Kentucky's trailer RFPs employ milestone-based payments with June 2027 firm delivery dates and one-percent-per-day liquidated damages. Most towing contracts carry $1–2 million Commercial General Liability and Automotive Liability minima and emphasize response-time guarantees (one hour thirty minutes for Orange County, 30 minutes for Pinellas, 24-hour availability standard across school and municipal fleets).