NIGP 96728: Computer Software Manufacturing Services

NIGP 96728 Computer Software Manufacturing Services, an Item code, encompasses the development, customization, deployment, and support of software solutions tailored to state and local government operations—including K–12 student information platforms, assessment and testing management systems, behavioral analytics and recognition software, customer relationship management solutions, and specialized operational tools for animal services. Recent solicitations show school districts dominating the code's activity, with Hillsborough County Public Schools (Florida) pursuing multiple procurements including a $34 million three-year device acquisition and management platform (RFP 26376RFPDST, response deadline October 7, 2026), a comprehensive digital assessment platform to replace its current School City testing system serving approximately 200,000–225,000 students (RFP 26112RFPEST, response deadline April 10, 2026), and tablet procurement tied to educational technology initiatives (ITQ 26087ITQDST, response deadline April 15, 2026). Beyond school districts, county governments and special-purpose authorities are active buyers: Bibb County Public Schools (Georgia) sought a cloud-based Positive Behavior Interventions and Supports recognition platform (RFP 26_045, response deadline July 6, 2026), Pasco County (Florida) issued an RFI for animal services management software (RFI-SP-26-078, response deadline May 19, 2026), Los Angeles Superior Court procured Postman Enterprise API development software (RFQ 202635171592, response deadline May 15, 2026), and Great Lakes Water Authority issued an RFI for customer relationship management SaaS (RFI REQ0009732, response deadline July 14, 2026).

Activity concentrates in Florida and Georgia, with secondary representation from California and Michigan. The work being solicited ranges from high-volume device provisioning and imaging services requiring demonstrable experience scaling to 13,000+ units annually and maintaining four-year parts availability, to specialized assessment platforms requiring migration of historical test data, 24/7 critical-response support during testing windows, and integration with student information systems and learning management platforms. School districts consistently emphasize Small Business Encouragement Program set-asides with 20 percent reinvestment goals for certified small businesses and local vendor participation, while imposing foreign country-of-concern attestations and compliance with federal funding requirements (Buy American, USDA, FERPA, COPPA). Contract terms typically span three years with renewal options; estimated budgets where disclosed run from approximately $1 million to $34 million annually, though most RFPs and RFQs do not publish award values.