NIGP 96728: Computer Software Manufacturing Services

NIGP 96728 Computer Software Manufacturing Services is an Item code encompassing cloud-based platforms, subscription software solutions, and specialized application development that state and local governments procure to solve operational, administrative, and instructional challenges. Recent solicitations show purchasing across diverse sectors: K-12 school districts acquiring comprehensive student assessment platforms and PBIS (Positive Behavior Interventions and Supports) student engagement tools; water authorities implementing cloud-based customer relationship management and complaint management SaaS solutions; courts deploying API development and enterprise software licenses; parks and recreation departments sourcing full-service online reservation and point-of-sale platforms; and healthcare facilities refreshing virtualization infrastructure. The issuing-body mix spans state departments, county government agencies, independent school districts, municipal courts, transit and water authorities, and special-purpose districts. Repeat buyers in the recent cycle include Hillsborough County Public Schools (Florida), the Great Lakes Water Authority (Michigan), and the District of Columbia government.

Geographic concentration appears strongest in Florida, Michigan, and Georgia, with notable activity in California and Wisconsin. Representative opportunities include Bibb County Public Schools (Georgia) issuing RFP 26_045 for a cloud-based PBIS recognition platform due July 6, 2026; Hillsborough County Public Schools (Florida) issuing RFP 26112RFPEST for a comprehensive digital assessment system due April 10, 2026, to replace School City, serving 200,000-225,000 students with migration of four years of historical data; the Great Lakes Water Authority (Michigan) issuing RFQ REQ0009732 for a cloud-based customer relationship management SaaS solution due July 14, 2026; and Marquette County (Wisconsin) issuing an RFP for a turnkey recreation software platform supporting camping and facility reservations, program registration, and point-of-sale operations, due February 16, 2026. Evaluation weighting across these solicitations emphasizes cost and value alongside functional capability, qualifications, and integration with existing systems. Several solicitations impose set-asides or preferences for small business, minority-owned, and women-owned vendors, and most require SOC 2 Type II or equivalent security certification.