NIGP 95353: Investigation Services

NIGP 95353 Investigation Services, an Item code, encompasses administrative investigations, employee background verification, investigative support for education-sector compliance, and specialized investigative services that state and local governments procure on an as-needed or project basis. Recent solicitations show procurement focused on confidential internal investigations conducted for law enforcement and administrative purposes, background screening and verification services for workforce management, complaint investigation support for education agencies, and sector-specific investigative services such as revenue cycle audits and employment screening. Work product typically includes witness and subject interviews, evidence review and documentation analysis, investigation reports with findings and disciplinary recommendations, timekeeping and cost tracking, and delivery of results under strict confidentiality and regulatory compliance requirements including FERPA, Fair Credit Reporting Act, and Peace Officer Bill of Rights protocols.

Issuing bodies soliciting under this code include county sheriff's offices, city finance and procurement divisions, state education agencies, county healthcare systems, and community college districts—a mix spanning law enforcement, local government administration, K–12 education oversight, and public higher education. Recent opportunities clustered in California, Texas, Arizona, Illinois, and Georgia. Representative recent solicitations include San Mateo County Sheriff's Office requesting contracted administrative investigative services with proposals due July 22, 2026 under RFP 2027RFPINFORMAL00004, emphasizing three years of prior law-enforcement-sector experience and local-business preference with additional allowances for small and micro businesses; the City of Phoenix Finance Department soliciting investigative services on a five-year contract basis with sealed offers due August 7, 2026 under RFQU260293, requiring current Arizona private investigator licensure and fixed hourly pricing across medical malpractice, employment, fraud, and asset investigation categories; and the Texas Education Agency requesting proposals for special education and general education complaint investigation support with a 5% service-disabled veteran-owned business subcontracting participation goal, proposals due July 24, 2026 under RFP 701-26-022, covering approximately 400 IDEA cases and 3,750 general education misconduct cases annually with a five-year contract term commencing January 2027.