Risk Management Claims Services

The State of Oregon, through the Department of Administrative Services (DAS) Enterprise Goods and Services, Risk Management division, is seeking contractors to provide comprehensive Claims Services through RFP S-10700-00013266. The procurement covers four distinct service categories: Independent Claims Adjusting, Origin and Cause Investigation, Forensic Engineering, and Forensic Accounting. Proposers can submit for a single category, multiple categories, or all categories, with the option to provide services statewide or in specific geographical regions. The initial contract term is anticipated to be two years, with potential renewals up to a cumulative maximum of 10 years. Evaluation will be conducted using a 1000-point system, with 700 points allocated to technical criteria (300 points for Company Qualifications and Experience, 400 points for Management Plan) and 300 points for pricing. Proposers must have a minimum of three years of experience in their proposed service category and meet comprehensive submission requirements. Key deliverables include claims investigation, forensic analysis, expert witness testimony, damage appraisals, and detailed reporting across multiple investigative disciplines. The RFP was released on April 11, 2025, with proposals due by May 12, 2025, at 5:00 pm PT, and a pre-proposal conference scheduled for April 17, 2025, at 1:30 PM.

The state actively encourages participation from small businesses certified by the Oregon Certification Office for Business Inclusion and Diversity (COBID), including minority-owned, woman-owned, service-disabled veteran-owned, and emerging small businesses. Proposers are required to complete a Certified Disadvantaged Business Outreach Plan, detailing their strategies for including certified firms as potential subcontractors and reporting potential subcontracting opportunities. Contractors must maintain professional liability insurance, comply with state tax laws, and adhere to specific Oregon statutes such as ORS 200.055 and ORS 652.220. The procurement emphasizes legal compliance, ethical business practices, and transparent vendor selection, with proposers required to certify they are not on federal exclusion lists and have no conflicts of interest. While specific contract award values are not explicitly stated, the comprehensive nature of the services and the potential for a 10-year contract suggests significant potential revenue for selected contractors. Proposers must provide a Responsibility Inquiry form demonstrating financial stability, operational capabilities, and legal compliance, with potential disqualification for incomplete or unsatisfactory responses.