NIGP 93841: Forensic Equipment Maintenance and Repair

NIGP Item 93841 Forensic Equipment Maintenance and Repair solicits preventative maintenance and repair services for specialized forensic laboratory instruments, particularly DNA analysis systems deployed across state and local law enforcement forensic science facilities. State and local governments buy factory-certified service agreements covering scheduled annual preventative maintenance and emergency repair for genetic analyzers, quantitative PCR systems, and other forensic analysis equipment. Work includes parts replacement (OEM-supplied or OEM-certified only), labor, travel, technical telephone support, and compliance verification through laboratory performance checks. Service-level requirements are stringent: response times of one hour during business hours and two hours after hours, with penalties for chronic noncompliance and termination rights for failure to meet on-site response compliance targets or pass performance checks. State law enforcement agencies and forensic laboratory operators are the primary issuing bodies under this code, with accreditation compliance (particularly FBI DNA Quality Assurance Standards and CODIS database access) driving procurement urgency and specification of manufacturer-authorized technicians and parts.

Illinois State Police has driven recent activity, posting two solicitations in August 2026 for maintenance services on Applied Biosystems 7500 Real-Time PCR Systems and 3500 Genetic Analyzers across eight forensic laboratories. The Illinois State Police issued an IFB (26-493ISP-FOREN-B-53861) due September 14, 2026, covering 23 PCR systems and 14 genetic analyzers with annual fixed-price contracts and up to ten-year renewal terms, with Illinois Business Preference and Domestic Product Preference available to qualifying bidders. An emergency procurement issued August 21, 2026 (27493ISPFORENB53794) was awarded to The Remi Group, Charlotte, North Carolina, for $69,125 in annual preventative maintenance on fourteen instruments across four laboratories, underwriting a manufacturer quote and meeting an August 28, 2026 completion deadline to preserve FBI accreditation compliance. Texas Department of Public Safety solicited a BSD Robotics Service Agreement Contract (IFB 26R0016498) in July 2026 with responses due August 12, 2026, covering BSD600 Ascent A2 Dual Punch instruments at DPS Headquarters with a five-year term, mandatory annual preventive maintenance, and liquidated damages of up to $500 per business day for missed preventive maintenance windows.