Agilent Blanket Service

The Texas Department of Public Safety (DPS) is seeking bids for a blanket forensic laboratory equipment maintenance services contract covering Agilent Gas Chromatography-Mass Spectrometry (GCMS) and Liquid Chromatography-Mass Spectrometry (LCMS) instrumentation across fourteen crime lab locations statewide. The solicitation requires maintenance services to be performed by Agilent-certified field service engineers, encompassing preventative maintenance, repairs, parts replacement, software updates, and 24/7 remote support for 123 total instruments. Services will be provided on an as-needed basis with no minimum guaranteed compensation, with specific response time requirements including standard service calls within four business days, emergency calls during regular hours within two hours, and emergency calls outside regular hours within 24 hours. Bidders must demonstrate financial viability through audited financial statements or Dun & Bradstreet reports and provide comprehensive pricing details on the Mandatory Pricing Schedule, including hourly labor costs, travel costs, and parts discount percentages. The solicitation was posted January 2, 2026, with written questions due by January 9, 2026 at 5:00 PM CST, and bids are due February 4, 2026 at 5:00 PM CST via email or the DPS Online Bid Room, with an anticipated contract award date of February 16, 2026.

The contract includes a Historically Underutilized Business (HUB) subcontracting goal of 26.0 percent, requiring vendors to complete a HUB Subcontracting Plan that demonstrates compliance with Texas Government Code 2161.252. Vendors must either meet HUB goals through new HUB contracts or notify at least three certified HUBs and two trade organizations of subcontracting opportunities. Key personnel must pass DPS fingerprint-based criminal history background checks, and contractors must maintain appropriate industry insurance. The contract term is five years from the effective date (January 7, 2026 through August 31, 2030), with DPS reserving the right to extend up to six months for re-advertising or transition purposes. Pricing details and total contract value are not explicitly stated, but the solicitation covers maintenance for 123 instruments across multiple Texas forensic laboratory locations. Contractors must complete various mandatory forms including a W-9, direct deposit authorization, verification of experience, and information and certifications form to be considered responsive. All contractors must comply with Texas state procurement regulations, including restrictions on boycotts, compliance with cybersecurity standards, and adherence to state and federal employment and contracting guidelines.