Spoken language interpreter services - IPI, OPI, and VRI (non-CBA)
Active Statewide contract Washington Awarded
- Contract number
- 18222
- Awardee
- JRIVERA ASSOCIATES, INC.
- Contracting organization
- Department of Enterprise Services
Contract facts
- Estimated annual value
- $3,570,211
- End date
- NIGP codes
- 83891 Translation Equipment
- 96117 Interpreter Services - Electronically Assisted - Foreign Language, Hearing Impaired, Etc., (See Item 46 For Interpreter Services - Not Electronically Assisted)
- 96146 Interpreter Services (Foreign Language, Hearing Impaired, Etc.) (See Item 17 For Interpreter Services - Electronically Assisted)
- 96175 Translation Services
- Points of contact
-
- Madilyn Graversen descontractsteamapple@des.wa.gov (360) 407-9277
- Chelsea Clark deslanguageaccess@des.wa.gov (360) 480-3282
Contract details come from apps.des.wa.gov. Updated .
About this contract
The Washington State Statewide Contract No. 18222 provides comprehensive Spoken Language Interpreter Services across multiple modalities, including In-Person Interpreting (IPI), Over-the-Phone Interpreting (OPI), and Video Remote Interpreting (VRI). The contract covers interpretation services for over 40 languages, specifically targeting non-collective bargaining unit work for state agencies, higher education institutions, political subdivisions, federal agencies, public benefit nonprofits, and federally recognized tribes. Services are structured into three primary categories: prescheduled standard, prescheduled rush, and on-demand interpretation, with support for diverse language needs including Spanish, Arabic, Mandarin, and numerous other languages. Interpreters must meet specific qualification standards, including certification through recognized agencies and proficiency in consecutive interpretation.
The contract was awarded to multiple prime contractors, including JRivera Associates, Lionbridge Global Solutions, Language Link, 911 Interpreters, Northwest Interpreters, Prisma International, and Universal Language Service. Issued by the Washington State Department of Enterprise Services, the contract runs for 36 months from December 11, 2023, to December 11, 2026, with potential extension up to 60 additional months. Pricing varies by language, interpretation modality, and service type, generally ranging from $0.44 to $2.50 per minute for OPI/VRI services and $50 to $133 per hour for in-person interpreting. The contract includes provisions for diverse business inclusion, with goals for minority-owned, woman-owned, veteran-owned, and Washington small business participation through subcontractors.
Description
CONTRACT SCOPE : Spoken Language Interpreter Services that are delivered through In-Person Interpreting ("IPI"), Over The Phone Interpreting ("OPI"), and via Video-Remote Interpreting ("VRI") by professional interpreters for Non-Bargaining Unit Work and/or not subject to the Collective Bargaining Agreement (CBA) for Language Access Providers. All interpretation will be done via consecutive interpretation mode.
This Statewide Contract is constructed into three (3) categories: Category 1: In Person Interpreting (IPI)
Prescheduled Standard
Prescheduled Rush Category 2: Over the Phone Interpreting (OPI)
Prescheduled Standard
Prescheduled Rush
On Demand Category 3: Video Remote Interpreting (VRI)
Prescheduled Standard
Prescheduled Rush
On Demand Services within this Contract do not include transcription or other interpreter services (e.g., Sign Language) as these services are available under other contracts. This contract is part of the Language Access Program. Information about the services we offer under the suite of Language Access Program Statewide Contracts can be found on the DES website under Language Access Contracts and the Language Access Guide .
This contract includes subcontractors/authorized resellers/authorized distributors who are certified as WA State small, OMWBE, or Veteran-owned. Some contractors may have multiple certifications. See the links at the bottom of the page for all subcontractors and their certifications. Note: not all subcontractors/resellers/distributors are certified.
Files
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Quick answers
Who holds contract 18222?
Contract 18222 was awarded to JRIVERA ASSOCIATES, INC. by Department of Enterprise Services in Washington on December 11, 2023.
How much is contract 18222 worth?
Its estimated annual value is $3,570,211.
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