18222a1-2_911.pdf

This document is a Second Amendment to Contract No. 18222 between the State of Washington's Department of Enterprise Services and 911 Interpreters, Inc., a Delaware corporation. The contract covers Spoken Language Interpreter Services for Interpreter Performed Interpretation (IPI), Over the Phone Interpretation (OPI), and Video Remote Interpretation (VRI) on a non-collective bargaining agreement basis.

The amendment includes two primary modifications: an Economic Price Adjustment and updates to the pricing schedule. The pricing for goods/services is amended in Exhibit B, which details rates for different interpretation modalities across Spanish and other languages. Specifically, the pricing includes per-minute rates for Prescheduled Standard, Prescheduled Rush, and On Demand services across OPI and VRI modalities, with prices ranging from $0.46 to $0.94 per minute depending on language and service type. The amendment incorporates a Bureau of Labor and Statistics economic adjustment of up to 4.1% for the pricing, effective December 11, 2024. The contract also includes provisions for pay equality, nondiscrimination, and specific cancellation/no-show policies for interpreter services.