18222a1-3_NWI.pdf

This document is a series of contract amendments for Contract No. 18222 between the State of Washington's Department of Enterprise Services and Northwest Interpreters, Inc. dba NWI Global, a Washington corporation located in Vancouver, WA. The contract is for Spoken Language Interpreter Services covering In-Person Interpretation (IPI), Over the Phone Interpretation (OPI), and Video Remote Interpretation (VRI) for non-bargaining unit work.

The contract covers interpretation services for 50+ languages, including Arabic, Mandarin, Spanish, Vietnamese, and many others. The pricing varies by language group, region, and service type (standard or rush), with hourly rates ranging from $69 to $113.47 depending on the language complexity and geographic region (Olympic, Southwest, South Central, North Central, Eastern, and Northwest). The amendments include updates to the contract's economic pricing adjustment, nondiscrimination provisions, pay equality provisions, and cancellation/no-show policies. The contract includes provisions for pre-scheduled and on-demand interpretation services across various modalities, with specific technical requirements for video remote interpretation applications.