18222a1-3_Lionbridge.pdf

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STATEWIDE CONTRACT WA|18222|W51391
Contract number
18222
Issued by
Washington

About this file

This document comprises three amendments to Contract No. 18222 between the State of Washington Department of Enterprise Services and Lionbridge Technologies, Inc. (later identified as Lionbridge Technologies LLC), a Massachusetts-based corporation providing spoken language interpreter services. The contract is for non-bargaining unit work covering In-Person Interpretation (IPI), Over-the-Phone Interpretation (OPI), and Video Remote Interpretation (VRI) services across all regions of Washington State. The first amendment became effective April 1, 2024, the second amendment effective September 1, 2024, and the third amendment effective February 20, 2026.

The contract covers interpretation services in 60+ primary languages plus all unlisted languages, with pricing established at $0.59 per minute for Spanish OPI services, $0.79 per minute for most other languages in OPI and VRI modalities, and $1.50 per minute for VRI services in Spanish. Services include pre-scheduled standard appointments (requiring two weeks' notice), pre-scheduled rush requests (less than two weeks' notice), and on-demand services available 7:00 a.m. to 6:00 p.m. Pacific Standard Time, Monday through Friday for the top 20 languages. The amendments added an "Other Languages" service option, revised the cancellation and no-show policy to reduce penalties and establish a 60-day restriction on repeat no-show interpreters, incorporated nondiscrimination and pay equality provisions mandated by Washington State Legislature, and clarified minimum compensation requirements: 2 hours for in-person appointments and 30 minutes for OPI and VRI appointments, with specified rounding provisions for billing purposes.

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Text version

CONTRACT NO. 18222 - AMENDMENT NO. 3 Page 1 (Rev. 2025-09-02)

State of Washington Contracts & Procurement Division Department of Enterprise Services P.O. Box 41411 Olympia, WA 98504-1411

Contract No.: 18222

Lionbridge Technologies LLC 890 Winter Street Waltham, MA 02451

Amendment No.: 3

Effective Date: February 20, 2026

THIRD AMENDMENT

TO

CONTRACT NO. 18222

SPOKEN LANGUAGE INTERPRETER SERVICES IPI, OPI, AND VRI (NON-CBA)

This Third 18222 is made and entered into by and between the State of Washington acting by and through the Department of Enterprise Services, a Washington State

Enterprise Services Lionbridge Technologies LLC, a Foreign Profit Corporation ( ) and is dated as of February 20, 2026.

R E C I T A L S

A. Enterprise Services certain Contract No. 18222 dated effective as of December 11, 2023.

B. The Parties previously amended the Contract as follows:

(1) By instrument titled First Amendment to Contract (dated April 1, Nondiscrimination provision; and

(2) By instrument titled Second Amendment to Contract (dated September 1, 2024) to revise Section 6.16 Cancellation/No-show Policy of the Contract and to include a Nondiscrimination and Pay Equality provision as required by the Washington State Legislature.

C. The Parties now desire to amend the Contract to amend the language of Exhibit A Section 5 Minimum Purchasing Requirements and Payment.

D. The amendment set forth herein is within the scope of the Contract.

A G R E E M E N T

NOW THEREFORE, in consideration of the mutual covenants and agreements set forth herein, the Parties hereby agree to amend the Contract, as previously amended, as follows:

CONTRACT NO. 18222 - AMENDMENT NO. 3 Page 2

1. EXHIBIT A INCLUDED SERVICES SECTION 5 MINIMUM PURCHASING REQUIREMENTS AND PAYMENT. Section 5 is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof:

5.1 For In-Person Interpretation appointments, Contractor/interpreter will be entitled to a minimum of 2 hours of compensation at their quoted hourly rate regardless of whether the assignment lasts the entire 2 hours.

5.2. When applicable, Contractor shall round up assignment times to the nearest quarter hour for IPI (ex. an assignment lasting 1 hour and 10 minutes is rounded to 1 hour and 15 minutes) and bill based on a pro rata of their hourly rate. For VRI and OPI the Contractor may round up to the nearest quarter hour and bill based on their per minute rates.

5.3. For OPI and VRI Interpretation assignments, Contractor/Interpreter shall be entitled to a minimum of 30 minutes of compensation at their quoted minute rate regardless of whether the assignment lasts the entire 30 minutes.

5.4 When Purchaser elects to end a scheduled appointment (of any type) before the scheduled end time, Contractor is entitled to payment for the scheduled time not the actual time used by Purchaser, provided the interpreter completes the work as requested by Purchaser. If actual time exceeds scheduled time, Contractor is entitled to payment for actual time.

2. NO CHANGE OTHER THAN AMENDMENT. Except as amended herein, the Contract is unaffected and remains in full force and effect.

3. INTEGRATED AGREEMENT; MODIFICATION. This Amendment constitutes the entire agreement and understanding of the Parties with respect to the subject matter and supersedes all prior negotiations and representations. In the event of any conflict between this Amendment and the Contract or any earlier amendment, this Amendment shall control and govern. This Amendment may not be modified except in writing signed by the Parties.

4. AUTHORITY. Each party to this Amendment, and each individual signing on behalf of each party, hereby represents and warrants to the other that it has full power and authority to enter into this Amendment and that its execution, delivery, and performance of this Amendment has been fully authorized and approved, and that no further approvals or consents are required to bind such party.

5. ELECTRONIC SIGNATURES. An electronic signature or electronic record of this Amendment or any other ancillary agreement shall be deemed to have the same legal effect as delivery of an original executed copy of this Amendment or such other ancillary agreement for all purposes.

6. COUNTERPARTS. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, and all of which counterparts together shall constitute the same instrument which may be sufficiently evidenced by one counterpart. Execution of this Amendment at different times and places by the parties shall not affect the validity thereof so long as all the parties hereto execute a counterpart of this Amendment.

CONTRACT NO. 18222 - AMENDMENT NO. 3 Page 3

EXECUTED AND EFFECTIVE as of the day and date first above written.

LIONBRIDGE TECHNOLOGIES LLC,

A FOREIGN PROFIT CORPORATION

By: _____________________________

Name: _____________________________

Title: _____________________________

Date: _____________________________

STATE OF WASHINGTON

DEPARTMENT OF ENTERPRISE SERVICES

By: _____________________________

Name: Tim Foitzik

Title: Procurement Supervisor

Date: _____________________________

18222a1-2_Lionbridge.pdf
18222a1_Lionbridge.pdf
18222a2_Lionbridge.pdf

18222a3_Lionbridge.pdf

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