18222a1-2_Lionbridge.pdf

This document is a Contract Amendment to Contract No. 18222 between the State of Washington's Department of Enterprise Services and Lionbridge Technologies, Inc., a Massachusetts corporation. The contract is for Spoken Language Interpreter Services covering In-Person Interpretation (IPI), Over the Phone Interpretation (OPI), and Video Remote Interpretation (VRI) for non-bargaining unit work across all regions.

The contract provides interpreter services for a comprehensive list of languages, including Spanish, Arabic, Mandarin, and many others. Pricing is structured per minute across three service categories: Prescheduled Standard, Prescheduled Rush, and On Demand, with rates varying by language group. For Spanish language OPI, rates are $0.59 per minute, while other languages are priced at $0.79 per minute. Video Remote Interpretation (VRI) rates for Spanish are $1.50 per minute, with other languages also at $1.50 per minute. The amendment includes updates to the contract's nondiscrimination provisions, cancellation/no-show policy, and adds a pay equality provision as required by Washington State legislature. The contract is effective from December 11, 2023, with this first amendment dated April 1, 2024, and a second amendment dated September 1, 2024.