18222a1-4_Universal.pdf
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- Attached to
- STATEWIDE CONTRACT WA|18222|W51391
- Contract number
- 18222
- Issued by
- Washington
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Summary
This document comprises four successive amendments to Contract No. 18222, an indefinite delivery vehicle for Spoken Language Interpreter Services between the State of Washington Department of Enterprise Services and Universal Language Service, Inc. (a Washington corporation based in Bellevue, WA). The original contract was executed effective December 11, 2023, and the amendments span from September 1, 2024, through February 20, 2026.
The contract provides three modalities of interpretation services: Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), and In-Person Interpretation (IPI). Services are offered across multiple languages, including Spanish and other languages such as Arabic, Burmese, Cantonese, French, German, and Vietnamese, among others. Pricing is structured by service type and language category, with rates ranging from $0.58 to $0.80 per minute for remote services and $65.72 to $69.06 per hour for in-person services as of the most recent amendment (December 11, 2025). The amendments include economic price adjustments based on Bureau of Labor and Statistics indices (4.1% in Amendment 2 and 7.0% in Amendment 3), revised cancellation and no-show policies with graduated penalties, pay equity requirements ensuring similarly employed individuals receive equal compensation, nondiscrimination provisions compliant with Washington State law, and clarified minimum payment requirements (2-hour minimum for IPI appointments and 30-minute minimum for OPI/VRI services, with rounding provisions for billing purposes).
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CONTRACT NO. 18222 - AMENDMENT NO. 3 Page 1 (Rev. 2025-09-02)
State of Washington Contracts & Procurement Division Department of Enterprise Services P.O. Box 41411 Olympia, WA 98504-1411
Contract No.: 18222
Universal Language Service, Inc.
929 108th Ave NE, Suite 710 Bellevue, WA 98004
Amendment No.: 3
Effective Date: December 11, 2025
THIRD AMENDMENT
TO
CONTRACT NO. 18222
SPOKEN LANGUAGE INTERPRETER SERVICES IPI, OPI, AND VRI (NON-CBA)
This Third 18222 is made and entered into by and between the State of Washington acting by and through the Department of Enterprise Services, a Washington State
Enterprise Services Universal Language Service, Inc., a Washington Profit Corporation ( ) and is dated as of December 11, 2025.
R E C I T A L S
A. Enterprise Services certain Contract No. 18222 dated effective as of December 11, 2023
B. The Parties previously amended the Contract as follows:
(1) By instrument titled First Amendment to Contract (dated September 1, 2024) to revise Section 6.16 Cancellation/No-show Policy of the Contract and to include a Nondiscrimination and Pay Equality provision as required by the Washington State Legislature; and
(2) By instrument titled Second Amendment to Contract (dated December 11, 2024) for an Economic Price Adjustment (EPA) and to amend Section 3.3 Economic Adjustment of the contract.
The Parties now desire to amend the Contract to execute an Economic Price Adjustment (EPA).
C. The amendment set forth herein is within the scope of the Contract.
A G R E E M E N T
NOW THEREFORE, in consideration of the mutual covenants and agreements set forth herein, the Parties hereby agree to amend the Contract, as previously amended, as follows:
CONTRACT NO. 18222 - AMENDMENT NO. 3 Page 2
1. ECONOMIC PRICE ADJUSTMENT. Pursuant to section 3.3 of the Contract, the pricing for the goods/services is hereby amended by deleting the existing Exhibit B Prices in its entirety and inserting the attached Exhibit B Prices (dated December 11, 2025). These prices include the agreed economic adjustment from Bureau of Labor and Statistics (BLS) index:
7.0% PPI series CEU6054190011.
2. NO CHANGE OTHER THAN AMENDMENT. Except as amended herein, the Contract is unaffected and remains in full force and effect.
3. INTEGRATED AGREEMENT; MODIFICATION. This Amendment constitutes the entire agreement and understanding of the Parties with respect to the subject matter and supersedes all prior negotiations and representations. In the event of any conflict between this Amendment and the Contract or any earlier amendment, this Amendment shall control and govern. This Amendment may not be modified except in writing signed by the Parties.
4. AUTHORITY. Each party to this Amendment, and each individual signing on behalf of each party, hereby represents and warrants to the other that it has full power and authority to enter into this Amendment and that its execution, delivery, and performance of this Amendment has been fully authorized and approved, and that no further approvals or consents are required to bind such party.
5. ELECTRONIC SIGNATURES. An electronic signature or electronic record of this Amendment or any other ancillary agreement shall be deemed to have the same legal effect as delivery of an original executed copy of this Amendment or such other ancillary agreement for all purposes.
6. COUNTERPARTS. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, and all of which counterparts together shall constitute the same instrument which may be sufficiently evidenced by one counterpart. Execution of this Amendment at different times and places by the parties shall not affect the validity thereof so long as all the parties hereto execute a counterpart of this Amendment.
EXECUTED AND EFFECTIVE as of the day and date first above written.
UNIVERSAL LANGUAGE SERVICE, INC.,
A WASHINGTON PROFIT CORPORATION
By: _____________________________
Name: _____________________________
Title: _____________________________
Date: _____________________________
STATE OF WASHINGTON
DEPARTMENT OF ENTERPRISE SERVICES
By: _____________________________
Name: Tim Foitzik
Title: Procurement Supervisor
Date: _____________________________
CONTRACT NO. 18222 - AMENDMENT NO. 3 Page 3
Universal Language Service, Inc.
Exhibit B Prices for Services
Modality OPI Over the Phone Interpretation Languages Spanish Category Region/s Price ($) Rate Prescheduled Standard
All $0.62 Per Minute
Prescheduled Rush $0.62 Per Minute On Demand $0.58 Per Minute
Languages All Other Languages Category Region/s Price ($) Rate Prescheduled Standard
All $0.74 Per Minute
Prescheduled Rush $0.74 Per Minute On Demand $0.70 Per Minute
Modality VRI Video Remote Interpretation Languages Spanish Category Region/s Price ($) Rate Prescheduled Standard
All $0.70 Per Minute
Prescheduled Rush $0.70 Per Minute On Demand $0.64 Per Minute
Languages All other Languages Category Region/s Price ($) Rate Prescheduled Standard
All $0.80 Per Minute
Prescheduled Rush $0.80 Per Minute On Demand $0.76 Per Minute
Modality IPI In-Person Interpretation Languages Arabic, Burmese, Cantonese, Chin, Dari, Farsi, Hindi, Japanese, Korean, Lao, Mandarin, Mixteco Bajo, Persian, Polish, Punjabi, Russian, Spanish, Thai, Ukrainian, Vietnamese
Category Region/s Price ($) Rate Prescheduled Standard
All $65.72 Per Hour
Prescheduled Rush $65.72 Per Hour On Demand $65.72 Per Hour
Languages Bosnian/Croation/Serbian, Czech, Dutch, French, German, Greek, Haitian Creole, Hebrew, Hungarian, Ilocano, Khmer (Cambodian), Kurdish-Kurmanji, Marshallese, Oromo, Portuguese, Romanian, Samoan, Somali, Swahili, Tagalog, Tigrinya, Turkish, Urdu, Wolof, Yoruba
Category Region/s Price ($) Rate Prescheduled Standard
All $69.06 Per Hour
Prescheduled Rush $69.06 Per Hour
CONTRACT NO. 18222 - AMENDMENT NO. 3 Page 4
On Demand All $69.06 Per Hour
CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 1
State of Washington Contracts & Procurement Division Department of Enterprise Services P.O. Box 41411 Olympia, WA 98504-1411
Contract No.: 18222
Universal Language Service Inc.
929 108th Ave NE, Suite 710 Bellevue, WA 98004
Amendment No.: 4
Effective Date: February 20, 2026
FOURTH AMENDMENT
TO
CONTRACT NO. 18222
SPOKEN LANGUAGE INTERPRETER SERVICES IPI, OPI, AND VRI (NON-CBA)
This Fourth 18222 is made and entered into by and between the State of Washington acting by and through the Department of Enterprise Services, a Washington State
Enterprise Services Universal Language Service Inc, a Washington Profit Corporation ( ) and is dated as of February 20, 2026.
R E C I T A L S
A. Enterprise Services certain Contract No. 18222 dated effective as of December 11, 2023.
B. The Parties previously amended the Contract as follows:
(1) By instrument titled First Amendment to Contract (dated September 1, 2024) to revise Section 6.16 Cancellation/No-show Policy of the Contract and to include a Nondiscrimination and Pay Equality provision as required by the Washington State Legislature; and
(2) By instrument titled Second Amendment to Contract (dated December 11, 2024) for an Economic Price Adjustment (EPA) and to amend Section 3.3 Economic Adjustment of the contract; and
(3) By instrument titled Third Amendment to Contract (dated December 11, 2025) for an Economic Price Adjustment (EPA) and to amend Section 3.3 Economic Adjustment of the contract.
C. The Parties now desire to amend the Contract to amend the language of Exhibit A Section 6 Minimum Purchasing Requirements and Payment.
D. The amendment set forth herein is within the scope of the Contract.
A G R E E M E N T
CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 2
NOW THEREFORE, in consideration of the mutual covenants and agreements set forth herein, the Parties hereby agree to amend the Contract, as previously amended, as follows:
1. EXHIBIT A INCLUDED SERVICES SECTION 6 MINIMUM PURCHASING REQUIREMENTS AND PAYMENT. Section 6 is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof:
6.1 For In-Person Interpretation appointments, Contractor/interpreter will be entitled to a minimum of 2 hours of compensation at their quoted hourly rate regardless of whether the assignment lasts the entire 2 hours.
6.2. When applicable, Contractor shall round up assignment times to the nearest quarter hour for IPI (ex. an assignment lasting 1 hour and 10 minutes is rounded to 1 hour and 15 minutes) and bill based on a pro rata of their hourly rate. For VRI and OPI the Contractor may round up to the nearest quarter hour and bill based on their per minute rates.
6.3. For OPI and VRI Interpretation assignments, Contractor/Interpreter shall be entitled to a minimum of 30 minutes of compensation at their quoted minute rate regardless of whether the assignment lasts the entire 30 minutes.
6.4 When Purchaser elects to end a scheduled appointment (of any type) before the scheduled end time, Contractor is entitled to payment for the scheduled time not the actual time used by Purchaser, provided the interpreter completes the work as requested by Purchaser. If actual time exceeds scheduled time, Contractor is entitled to payment for actual time.
2. NO CHANGE OTHER THAN AMENDMENT. Except as amended herein, the Contract is unaffected and remains in full force and effect.
3. INTEGRATED AGREEMENT; MODIFICATION. This Amendment constitutes the entire agreement and understanding of the Parties with respect to the subject matter and supersedes all prior negotiations and representations. In the event of any conflict between this Amendment and the Contract or any earlier amendment, this Amendment shall control and govern. This Amendment may not be modified except in writing signed by the Parties.
4. AUTHORITY. Each party to this Amendment, and each individual signing on behalf of each party, hereby represents and warrants to the other that it has full power and authority to enter into this Amendment and that its execution, delivery, and performance of this Amendment has been fully authorized and approved, and that no further approvals or consents are required to bind such party.
5. ELECTRONIC SIGNATURES. An electronic signature or electronic record of this Amendment or any other ancillary agreement shall be deemed to have the same legal effect as delivery of an original executed copy of this Amendment or such other ancillary agreement for all purposes.
6. COUNTERPARTS. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, and all of which counterparts together shall constitute the same instrument which may be sufficiently evidenced by one counterpart. Execution of this Amendment at different times and places by the parties shall not affect the validity thereof so long as all the parties hereto execute a counterpart of this Amendment.
CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 3
EXECUTED AND EFFECTIVE as of the day and date first above written.
UNIVERSAL LANGUAGE SERVICE INC,
A WASHINGTON PROFIT CORPORATION
By: _____________________________
Name: _____________________________
Title: _____________________________
Date: _____________________________
STATE OF WASHINGTON
DEPARTMENT OF ENTERPRISE SERVICES
By: _____________________________
Name: Tim Foitzik
Title: Procurement Supervisor
Date: _____________________________
| 18222a1-3_Universal.pdf |
| 18222a1-2_Universal.pdf |
| 18222a1_ULS.pdf |
| 18222a2_Universal.pdf |
18222a3_Universal.pdf
18222a4_UniversalLanguage.pdf
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