18222a1-3_Jrivera.pdf

This document is a series of amendments to Contract No. 18222 between the State of Washington, specifically the Department of Enterprise Services, and JRivera Associates, Inc., a Washington corporation. The contract is for Spoken Language Interpreter Services, covering In-Person Interpretation (IPI), Over the Phone Interpretation (OPI), and Video Remote Interpretation (VRI) for non-collective bargaining unit work. The amendments were issued on April 1, 2024 (First Amendment), September 1, 2024 (Second Amendment), and December 11, 2024 (Third Amendment).

The contract provides interpreter services for a wide range of languages, including Spanish, Arabic, Mandarin, Russian, and many others. Pricing varies by language group, modality (OPI, VRI, or IPI), and service type (pre-scheduled standard, pre-scheduled rush, or on-demand). Rates are charged per minute or per hour, with different pricing tiers for different language groups. The Third Amendment includes an Economic Price Adjustment of up to 4.1% based on the Bureau of Labor and Statistics index for translation and interpretation services. The amendments also added provisions for nondiscrimination, pay equality, and updated the cancellation and no-show policies. The contract covers all regions and is structured to provide flexible, comprehensive language interpretation services for the state.