18222a1-5_CTSLanguageLink.pdf

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STATEWIDE CONTRACT WA|18222|W51391
Contract number
18222
Issued by
Washington

About this file

This document comprises five contract amendments to Contract No. 18222, a spoken language interpreter services indefinite delivery vehicle between the State of Washington Department of Enterprise Services and Corporate Translation Services LLC dba Language Link. The contract covers interpretation services for in-person interpretation (IPI), over-the-phone interpretation (OPI), and video remote interpretation (VRI) for non-bargaining unit work across all Washington State regions. The original contract became effective December 11, 2023, and subsequent amendments were executed on April 1, 2024 (Amendment 1), September 1, 2024 (Amendment 2), December 11, 2024 (Amendment 3), December 11, 2025 (Amendment 4), and February 20, 2026 (Amendment 5).

The contract provides interpretation services in over 60 primary languages plus all other unlisted languages, with three service modalities: pre-scheduled standard appointments, pre-scheduled rush appointments, and on-demand services. As of the most recent amendment (Amendment 5, effective February 20, 2026), pricing ranges from $0.61 to $0.68 per minute for OPI services and $0.68 to $0.94 per minute for VRI services, depending on language and service type. Spanish-language services are priced at the lower end ($0.61 per minute for OPI; $0.91 per minute for VRI), while other languages are generally priced higher. The contract includes minimum payment requirements of 2 hours for in-person appointments and 30 minutes for OPI/VRI appointments at quoted rates, economic price adjustments based on Bureau of Labor Statistics indices, nondiscrimination provisions, pay equality requirements, and a revised cancellation/no-show policy with penalties ranging from 1 to 2 percent of quoted rates for contractor cancellations and no-shows.

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Text version

CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 1 (Rev. 2025-09-02)

State of Washington Contracts & Procurement Division Department of Enterprise Services P.O. Box 41411 Olympia, WA 98504-1411

Contract No.: 18222

Corporate Translation Services LLC dba Language Link 11417 SE Rasmussen Blvd., Suite 101 Battle Ground, WA 98604

Amendment No.: 4

Effective Date: December 11, 2025

FOURTH AMENDMENT

TO

CONTRACT NO. 18222

SPOKEN LANGUAGE INTERPRETER SERVICES IPI, OPI, AND VRI (NON-CBA)

This Fourth 18222 is made and entered into by and between the State of Washington acting by and through the Department of Enterprise Services, a Washington State

Enterprise Services Corporate Translation Services LLC dba Language Link, a Foreign Limited Liability Company ( ) and is dated as of December 11, 2025.

R E C I T A L S

A. Enterprise Services certain Contract No. 18222 dated effective as of December 11, 2023

B. The Parties previously amended the Contract as follows:

(1) By instrument titled First Amendment to Contract (dated April 1, Included Services; to replace Exhibit B Prices for Services, and to include a nondiscrimination provision as required by the Washington State Legislature; and

(2) By instrument titled Second Amendment to Contract (dated September 1, 2024) to revise Section 6.16 Cancellation/No-show Policy of the Contract and to include a Pay Equality provision as required by the Washington State Legislature; and

(3) By instrument titled Third Amendment to Contract (dated December 11, 2024) for an Economic Price Adjustment (EPA) and to amend Section 3.3 Economic Adjustment of the contract.

C. The Parties now desire to amend the Contract to execute an Economic Price Adjustment (EPA).

CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 2

D. The amendment set forth herein is within the scope of the Contract.

A G R E E M E N T

NOW THEREFORE, in consideration of the mutual covenants and agreements set forth herein, the Parties hereby agree to amend the Contract, as previously amended, as follows:

1. ECONOMIC PRICE ADJUSTMENT. Pursuant to section 3.3 of the Contract, the pricing for the goods/services is hereby amended by deleting the existing Exhibit B Prices in its entirety and inserting the attached Exhibit B Prices (dated December 11, 2025). These prices include the agreed economic adjustment from Bureau of Labor and Statistics (BLS) index:

7.0% PPI series CEU6054190011.

2. NO CHANGE OTHER THAN AMENDMENT. Except as amended herein, the Contract is unaffected and remains in full force and effect.

3. INTEGRATED AGREEMENT; MODIFICATION. This Amendment constitutes the entire agreement and understanding of the Parties with respect to the subject matter and supersedes all prior negotiations and representations. In the event of any conflict between this Amendment and the Contract or any earlier amendment, this Amendment shall control and govern. This Amendment may not be modified except in writing signed by the Parties.

4. AUTHORITY. Each party to this Amendment, and each individual signing on behalf of each party, hereby represents and warrants to the other that it has full power and authority to enter into this Amendment and that its execution, delivery, and performance of this Amendment has been fully authorized and approved, and that no further approvals or consents are required to bind such party.

5. ELECTRONIC SIGNATURES. An electronic signature or electronic record of this Amendment or any other ancillary agreement shall be deemed to have the same legal effect as delivery of an original executed copy of this Amendment or such other ancillary agreement for all purposes.

6. COUNTERPARTS. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, and all of which counterparts together shall constitute the same instrument which may be sufficiently evidenced by one counterpart. Execution of this Amendment at different times and places by the parties shall not affect the validity thereof so long as all the parties hereto execute a counterpart of this Amendment.

CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 3

EXECUTED AND EFFECTIVE as of the day and date first above written.

CORPORATE TRANSLATION SERVICES LLC DBA LANGUAGE

LINK,

A FOREIGN LIMITED LIABILITY COMPANY

By: _____________________________

Name: _____________________________

Title: _____________________________

Date: _____________________________

STATE OF WASHINGTON

DEPARTMENT OF ENTERPRISE SERVICES

By: _____________________________

Name: Tim Foitzik

Title: Procurement Supervisor

Date: _____________________________

CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 4

Exhibit B Prices for Services

Modality OPI Over the Phone Interpretation Languages Spanish Category Region/s Price ($) Rate Prescheduled Standard

All $0.61 Per Minute

Prescheduled Rush $0.61 Per Minute On Demand $0.61 Per Minute

Languages Arabic*, Mandarin*, Bosnian/Croatian/Serbian, Marshallese, Burmese, Mixteco Bajo*, Cantonese*, Oromo, Chin*, Persian*, Czech, Polish*, Dari*, Portuguese, Dutch, Punjabi*, Farsi*, Romanian, French, Russian*, German, Samoan, Greek, Somali, Haitian Creole, Hebrew, Swahili, Hindi*, Tagalog, Hungarian, Thai, Ilocano, Tigrinya, Japanese*, Ukrainian*, Khmer (Cambodian), Urdu, Korean*, Vietnamese*, Kurdish-Kurmanji, Wolof, Lao*, Yoruba

Category Region/s Price ($) Rate Prescheduled Standard

All $0.68 Per Minute

Prescheduled Rush $0.68 Per Minute On Demand $0.68 Per Minute

Languages All Other Languages Category Region/s Price ($) Rate Prescheduled Standard

All $0.68 Per Minute

Prescheduled Rush $0.68 Per Minute On Demand $0.68 Per Minute

Modality VRI Video Remote Interpretation Languages Spanish Category Region/s Price ($) Rate Prescheduled Standard

All $0.91 Per Minute

Prescheduled Rush $0.91 Per Minute On Demand $0.91 Per Minute

Languages Arabic*, Mandarin*, Bosnian/Croatian/Serbian, Marshallese, Burmese, Mixteco Bajo*, Cantonese*, Oromo, Chin*, Persian*, Czech, Polish*, Dari*, Portuguese, Dutch, Punjabi*, Farsi*, Romanian, French, Russian*, German, Samoan, Greek, Somali, Haitian Creole, Hebrew, Swahili, Hindi*, Tagalog, Hungarian, Thai, Ilocano, Tigrinya, Japanese*, Ukrainian*, Khmer (Cambodian), Urdu, Korean*, Vietnamese*, Kurdish-Kurmanji, Wolof, Lao*, Yoruba

Category Region/s Price ($) Rate Prescheduled Standard

All $0.94 Per Minute

Prescheduled Rush $0.94 Per Minute On Demand $0.94 Per Minute

CONTRACT NO. 18222 - AMENDMENT NO. 4 Page 5

Languages All Other Languages Category Region/s Price ($) Rate Prescheduled Standard

All $0.68 Per Minute

Prescheduled Rush $0.68 Per Minute On Demand $0.68 Per Minute

CONTRACT NO. 18222 - AMENDMENT NO. 5 Page 1

State of Washington Contracts & Procurement Division Department of Enterprise Services P.O. Box 41411 Olympia, WA 98504-1411

Contract No.: 18222

Corporate Translation Services, LLC dba Language Link 3414 Peachtree Rd NE, Suite 465 Atlanta, GA 30326

Amendment No.: 5

Effective Date: February 20, 2026

FIFTH AMENDMENT

TO

CONTRACT NO. 18222

SPOKEN LANGUAGE INTERPRETER SERVICES IPI, OPI, AND VRI (NON-CBA)

This Fifth 18222 is made and entered into by and between the State of Washington acting by and through the Department of Enterprise Services, a Washington State

Enterprise Services Corporate Translation Services LLC dba Language Link, a Foreign Limited Liability Company ( ) and is dated as of February 20, 2026.

R E C I T A L S

A. Enterprise Services certain Contract No. 18222 dated effective as of December 11, 2023.

B. The Parties previously amended the Contract as follows:

(1) By instrument titled First Amendment to Contract (dated April 1, Nondiscrimination provision; and

(2) By instrument titled Second Amendment to Contract (dated September 1, 2024) to revise Section 6.16 Cancellation/No-show Policy of the Contract and to include a Pay Equality provision as required by the Washington State Legislature; and

(3) By instrument titled Third Amendment to Contract (dated December 11, 2024) for an Economic Price Adjustment (EPA) and to amend Section 3.3 Economic Adjustment of the contract; and

(4) By instrument titled Fourth Amendment to Contract (dated December 11, 2025) for an Economic Price Adjustment (EPA) and to amend Section 3.3 Economic Adjustment of the contract.

C. The Parties now desire to amend the Contract to amend the language of Exhibit A Section 5 Minimum Purchasing Requirements and Payment.

CONTRACT NO. 18222 - AMENDMENT NO. 5 Page 2

D. The amendment set forth herein is within the scope of the Contract.

A G R E E M E N T

NOW THEREFORE, in consideration of the mutual covenants and agreements set forth herein, the Parties hereby agree to amend the Contract, as previously amended, as follows:

1. EXHIBIT A INCLUDED SERVICES SECTION 5 MINIMUM PURCHASING REQUIREMENTS AND PAYMENT. Section 5 is hereby amended by deleting the existing provision in its entirety and inserting the following in lieu thereof:

5.1 For In-Person Interpretation appointments, Contractor/interpreter will be entitled to a minimum of 2 hours of compensation at their quoted hourly rate regardless of whether the assignment lasts the entire 2 hours.

5.2. When applicable, Contractor shall round up assignment times to the nearest quarter hour for IPI (ex. an assignment lasting 1 hour and 10 minutes is rounded to 1 hour and 15 minutes) and bill based on a pro rata of their hourly rate. For VRI and OPI the Contractor may round up to the nearest quarter hour and bill based on their per minute rates.

5.3. For OPI and VRI Interpretation assignments, Contractor/Interpreter shall be entitled to a minimum of 30 minutes of compensation at their quoted minute rate regardless of whether the assignment lasts the entire 30 minutes.

5.4 When Purchaser elects to end a scheduled appointment (of any type) before the scheduled end time, Contractor is entitled to payment for the scheduled time not the actual time used by Purchaser, provided the interpreter completes the work as requested by Purchaser. If actual time exceeds scheduled time, Contractor is entitled to payment for actual time.

2. NO CHANGE OTHER THAN AMENDMENT. Except as amended herein, the Contract is unaffected and remains in full force and effect.

3. INTEGRATED AGREEMENT; MODIFICATION. This Amendment constitutes the entire agreement and understanding of the Parties with respect to the subject matter and supersedes all prior negotiations and representations. In the event of any conflict between this Amendment and the Contract or any earlier amendment, this Amendment shall control and govern. This Amendment may not be modified except in writing signed by the Parties.

4. AUTHORITY. Each party to this Amendment, and each individual signing on behalf of each party, hereby represents and warrants to the other that it has full power and authority to enter into this Amendment and that its execution, delivery, and performance of this Amendment has been fully authorized and approved, and that no further approvals or consents are required to bind such party.

5. ELECTRONIC SIGNATURES. An electronic signature or electronic record of this Amendment or any other ancillary agreement shall be deemed to have the same legal effect as delivery of an original executed copy of this Amendment or such other ancillary agreement for all purposes.

CONTRACT NO. 18222 - AMENDMENT NO. 5 Page 3

6. COUNTERPARTS. This Amendment may be executed in one or more counterparts, each of which shall be deemed an original, and all of which counterparts together shall constitute the same instrument which may be sufficiently evidenced by one counterpart. Execution of this Amendment at different times and places by the parties shall not affect the validity thereof so long as all the parties hereto execute a counterpart of this Amendment.

EXECUTED AND EFFECTIVE as of the day and date first above written.

CORPORATE TRANSLATION SERVICES LLC DBA LANGUAGE

LINK,

A FOREIGN LIMITED LIABILITY COMPANY

By: _____________________________

Name: _____________________________

Title: _____________________________

Date: _____________________________

STATE OF WASHINGTON

DEPARTMENT OF ENTERPRISE SERVICES

By: _____________________________

Name: Tim Foitzik

Title: Procurement Supervisor

Date: _____________________________

18222a1-4_LanguageLink.pdf
18222a1-3_LanguageLink.pdf
18222a1-2_LanguageLink.pdf
18222a1_LanguageLink.pdf
18222a2_LanguageLink.pdf

18222a3_LanguageLink.pdf

18222a4_LanguageLink.pdf

18222a5_CTS LanguageLink.pdf

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