Duty First Consulting LLC

Duty First Consulting LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Vienna, Virginia, operates as a prime contractor (88% of recent awards) providing management consulting, strategic planning, organizational change management, and program/project management services to federal civilian health and veteran-services agencies, with a combined prime and sub portfolio carrying $25.87 billion in potential value dominated by OASIS+ IDIQ ceilings on government-wide vehicles.

The company's customer concentration is extreme and anchored by two federal organizations. The Department of Veterans Affairs Strategic Acquisition Center Frederick accounts for 19 awards with $25.03 billion in combined potential value—nearly the entire portfolio value—while the General Services Administration Federal Acquisition Service, the Department of Health and Human Services Food and Drug Administration, and CMS collectively account for 23 awards and $677.8 million in combined potential value. The vendor's actual invoiced volume, captured in Service Contract Inventory data, totaled $54.2 million across prime contracts in FY2022–FY2025, with FY2025 alone reaching $18.5 million across 68.6 FTEs, reflecting consistent growth year over year. The extreme gap between combined potential value ($25.87 billion) and obligated dollars ($183.5 million, or 1% of potential) is driven almost entirely by Duty First's position on two OASIS+ multiple-award IDIQs awarded in 2024 (OASIS+ Total Small Business and OASIS+ SDVOSB), each carrying a $999,999,999,999 ceiling placeholder with no real floor or expected volume. Stripping these two vehicles, the vendor's actual prime contract and BPA portfolio totals approximately $569 million in potential value across 33 task orders under the GSA Multiple Award Schedule.

Duty First's core federal work centers on the VA and CMS via delivery orders under GSA MAS. The largest contract is a $47.9 million VA delivery order (awarded September 2022, completing September 2027) for quality assessments supporting benefits delivery programs, complemented by a $16.0 million VA data analysis and process optimization task order. Under CMS, the vendor delivers ombudsman reporting and program support ($19.5 million ceiling, FY2025 invoicing $2.5 million across 8.0 FTEs at $153.32/hr blended rate) and small business and agent/broker innovation support ($28.5 million ceiling). For the FDA, Duty First holds a single-award $149 million BPA (March 2023–March 2028) covering strategic planning, organizational change management, performance management, and knowledge management, with three active task orders totaling approximately $2.5 million. A $20.5 million CMS delivery order awarded August 2026 (through August 2028) provides marketplace operations, communications, and quality assurance support on time-and-materials pricing. A $12.3 million FDA BPA call (April 2026) funds operational strategic support on a labor-hours basis. Six awards (combined potential value $144.8 million) reach ultimate completion within the next twenty-four months, creating recompete exposure.

Duty First operates predominantly under SDVOSB set-asides on GSA MAS vehicles. Recent prime work shows a mix of SDVOSB set-asides (FDA BPA calls, VA delivery orders) and full-and-open competition (CMS ombudsman and SBABI tasks, NIDA work climate survey order awarded under Total Small Business before termination). The vendor's GSA Schedule labor portfolio spans 22 categories priced from $85.75/hr to $267.58/hr—ranging from senior analysts and communications specialists through management consultants and program managers at ten years' experience—all requiring bachelor's degrees with no security-cleared roles. SCI-reported government-paid rates on prime contracts show a median of $128.58/hr with 10th percentile at $12.42/hr and 90th percentile at $175.67/hr, indicating a mix of high-touch senior consulting and lower-cost administrative support labor.

Duty First operates as a prime builder of its own delivery teams; across SCI-reportable prime contracts, only 8% of contractor hours derive from subcontractors, and the vendor names just seven total subcontractors across its prime footprint. The vendor's sub work routes through Aptive Resources LLC and Aptive HTG LLC on Veterans Health Administration Integrated Healthcare Transformation consulting tasks (program management, change management training, organization development support) dating from 2022–2023, representing integration and implementation support rather than core service delivery.

Recent activity shows sparse awards in 2023 (one award), recovery to five awards in 2024, and two awards in 2025–2026, suggesting a portfolio in consolidation rather than growth. The two OASIS+ awards (September and December 2024) represent the vendor's gateway to broader government-wide task-order competition across seven functional domains; task-order success on these vehicles will determine pipeline trajectory and dollar flow over the next three to five years. The immediate recompete cliff of $144.8 million in the next twenty-four months and the vendor's established client relationships at VA and CMS create both retention risk and upside if the vendor successfully defends and expands those positions.

Enterprise Content Management and Information Management

COTS Systems Integration and Engineering

Management Consulting

Social Marketing and Research

Human Capital and Organizational Change Management

Information Assurance and Cyber Security