Arrow Arc LLC

Arrow Arc LLC, a service-disabled veteran-owned small business (SDVOSB) and women-owned small business (WOSB) based in Alexandria, Virginia, operates as a prime contractor delivering temporary clinical staffing, healthcare workforce solutions, marketing and communications services, and professional consulting to federal agencies, predominantly the Department of Veterans Affairs, with 98% of recent awards as a prime and the remaining 2% as a subcontractor.

Arrow Arc's customer concentration is heavily skewed toward VA operations. The top five funding entities by award count account for 57% of awards, led by the Department of Veterans Affairs Strategic Acquisition Center Frederick (16 awards, $37.02 billion combined potential value), followed by five VISNs—VISN 7, VISN 1, VISN 17, and VISN 20—each placing smaller orders totaling $16.7 million to $778 thousand. By potential value, however, VA Strategic Acquisition Center Frederick alone represents 65% of the portfolio's combined $58.22 billion ceiling, driven by Arrow Arc's positions on three VA vehicles: the $23 billion Integrated Critical Staffing Program (ICSP, 32 task orders, $121.4 million in delivery-order ceilings), the $14 billion VHA Integrated Healthcare Transformation 2.0 IDIQ (6 task orders, $14.9 million), and a $745,000 single-award BPA for VA Office of Small and Disadvantaged Business Utilization event support (5 BPA calls, $1.6 million to date). Beyond VA, Arrow Arc holds smaller positions with the General Services Administration, Department of Transportation Federal Motor Carrier Safety Administration ($19.6 million BPA for outreach and communications), Customs and Border Protection ($7.8 million GSA Schedule delivery order for Trusted Traveler marketing support), and the Cybersecurity and Infrastructure Security Agency ($936,632 OASIS+ SDVOSB delivery order for critical-infrastructure communications).

Arrow Arc's primary capability footprint centers on healthcare workforce staffing—registered nurses, nurse assistants, phlebotomists, medical support assistants, social workers, radiology technicians, contract coders, boiler operators, and laboratory technicians deployed across VA Medical Centers and Veterans Integrated Service Networks nationwide. Representative ICSP delivery orders include a $29.2 million order from VISN 8 (August 2025) for specialized and general registered nurse services, a $14.6 million order from VISN 19 (July 2025) for medical support assistant staffing across the Eastern Colorado Healthcare System, and a $11.2 million order from VISN 10 (June 2026) for registered nurse services in Cleveland, Ohio. Beyond staffing, Arrow Arc delivers a $41.7 million definitive contract with the VA Technology Acquisition Center (awarded September 2023, extending through September 2028) for VHA recruitment marketing and advertising campaign services, reflecting its secondary service line in federal marketing, communications, and professional consulting. On its GSA Federal Supply Schedule (52 labor categories across marketing, communications, and management consulting, $53–$407/hr, no security-cleared roles), Arrow Arc offers entry-level Project Coordinator roles through senior Corporate Executive Strategic Advisor positions, with mid-tier offerings including Social Media Specialists, Program Managers, and Senior Writers/Editors.

Activity has accelerated sharply: three awards in 2023, twelve in 2024, sixteen in 2025, and twenty-seven in 2026. Eighteen awards carrying combined potential value of $87.8 million reach ultimate completion within the next twenty-four months, surfacing significant recompete exposure on the ICSP platform. Arrow Arc holds government-wide and multiple-award IDIQ positions on five vehicles: ICSP (32 task orders, primary vehicle), VHA Integrated Healthcare Transformation 2.0 (6 task orders), OASIS+ SDVOSB IDIQ (1 task order, $937 thousand, September 2026 award from CISA), OASIS+ Total Small Business Set-Aside IDIQ (December 2024, no reported task-order activity to date), and OASIS+ Women-Owned Small Business IDIQ (September 2024, no reported task-order activity). Arrow Arc also holds a $20 billion NASA SEWP VI GWAC award (November 2026, Total Small Business set-aside) for IT communication and audio-visual solutions, two new $500 million single-award BPAs with DoD Headquarters and VA Headquarters (both September 2026) for operational informatics pipeline and clinical informatics solutions, and a $19.56 million single-award FMCSA BPA (July 2025–July 2030) for outreach and communications support under GSA Multiple Award Schedule.

Service Contract Inventory captures $17 million in SCI-reportable invoiced federal services across FY2023–FY2025 (FY2024: $8.7 million across 23.0 FTEs; FY2025: $8.2 million across 23.4 FTEs). Government-paid hourly rates on SCI prime contracts span a median of $79.82/hr, with a 10th percentile floor of $42.23/hr and a 90th percentile ceiling of $201.04/hr, indicating a mix of clinical staffing labor (lower end) and senior consulting roles (upper end). Across SCI-reportable prime contracts, subcontractors perform 75% of contractor hours on average, with twenty-six named subcontractors reported across the portfolio. This sub-engagement pattern signals that Arrow Arc operates primarily as a staffing and subcontractor-coordination platform rather than a direct-delivery organization, using subcontractors to source clinical and professional labor to federal customer locations. One named sub award appears in the source: a quality-management infrastructure sub task for TMF Health Quality Institute (September 2025). Primary NAICS concentration aligns with the staffing model: temporary help services (33 awards), administrative management and general management consulting services (12 awards), convention and trade show organizers (6 awards). The vendor competes exclusively under set-aside vehicles (SDVOSB and WOSB designations dominate the prime footprint) and holds no awards in unrestricted, full-and-open competition outside the SEWP VI, GSA MAS, and two new DoD/VA BPAs.