Arrow Arc LLC

Arrow Arc LLC, a service-disabled veteran-owned small business and women-owned small business based in Alexandria, Virginia, operates as a prime contractor (98% of recent awards) delivering healthcare staffing, clinical services, marketing, and professional consulting to federal agencies, overwhelmingly the Department of Veterans Affairs, under multiple SDVOSB and WOSB set-asides. The firm is structured as a limited liability partnership and competes almost exclusively under set-aside vehicles—SDVOSB set-asides dominate the prime footprint, with recent awards split between SDVOSB and Total Small Business designations on the Integrated Critical Staffing Program (ICSP) and OASIS+ platforms.

Arrow Arc's customer concentration is extreme. The top-five funding organizations by combined potential value account for 100% of recent awards, led overwhelmingly by the Department of Veterans Affairs Strategic Acquisition Center Frederick (11 awards, $37 billion combined potential value), which administers the ICSP vehicle. The VA Technology Acquisition Center Austin supplies a second line ($39.4 million for recruitment marketing and advertising), while the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 8 ($29.2 million for specialized and general registered nurse services), the Federal Motor Carrier Safety Administration ($19.6 million for outreach and communications), and VISN 19 ($14.6 million for medical support assistant staffing) round out the meaningful dollar slots. The concentration is historic: 60% of all awards by count flow through VA offices, and nearly all dollar value anchors to the ICSP vehicle, which carries a $23 billion ceiling through January 10, 2034.

Arrow Arc sits on five major contract vehicles. The Integrated Critical Staffing Program (ICSP) is the workhorse, with 27 task orders valued at $99.3 million—these orders supply temporary clinical and non-clinical healthcare staffing (registered nurses, nurse assistants, phlebotomists, medical support assistants, social workers, radiology technicians, contract coders, boiler operators, and laboratory technicians) to VA Medical Centers and Veterans Integrated Service Networks nationwide, across locations in California, Texas, South Carolina, Massachusetts, Vermont, New York, Colorado, Georgia, Illinois, Arizona, North Carolina, and Oregon. Arrow Arc also holds seats on the OASIS+ Total Small Business Set-Aside IDIQ (awarded December 19, 2024, through December 18, 2029), the OASIS+ Service-Disabled Veteran-Owned Small Business IDIQ (awarded September 30, 2024, through September 29, 2029), and the OASIS+ Women-Owned Small Business IDIQ (awarded September 30, 2024, through September 29, 2029)—all three carry placeholder ceilings and enable government-wide competition. Additionally, Arrow Arc holds the VHA Integrated Healthcare Transformation 2.0 (IHT 2.0) IDIQ, a $14 billion multiple-award IDIQ awarded August 26, 2025, through August 25, 2035, reserved for SDVOSBs and encompassing complex professional services across four functional categories and fifty-eight capability areas supporting VA Secretary and Undersecretary for Health priorities; a single $10,000 minimum-guarantee task order has been issued (September 2, 2025). Arrow Arc operates a GSA Federal Supply Schedule contract ($8 million ceiling through August 19, 2029) covering 52 labor categories in marketing, communications, and management consulting at rates from $53.13/hr (Project Coordinator, bachelor's degree, two years' experience) to $394.28/hr (Corporate Executive Strategic Advisor, bachelor's degree, fifteen years' experience), and holds a $19.56 million single-award Blanket Purchase Agreement with the Federal Motor Carrier Safety Administration for outreach and communications support (July 21, 2025, through July 20, 2030). Arrow Arc also holds a $745,000 single-award BPA with the VA for conference event support services to the Office of Small and Disadvantaged Business Utilization (five calls issued to date, ranging from $23,525 to $199,552).

Recent representative work spans clinical staffing, healthcare operations, and federal communications. The largest single award is a $31.1 million delivery order from VA VISN 8 (issued August 12, 2025, through August 11, 2030) for specialized and general registered nurse services performed in Alexandria, Virginia. Other significant healthcare-staffing orders include $14.6 million for medical support assistants across the Eastern Colorado Healthcare System (VISN 19, July 21, 2025, through September 7, 2026); $11.2 million for registered nurse services in Cleveland, Ohio (VISN 10, June 1, 2026, through May 31, 2028); $7.4 million for general engineering, interior design, construction representation, and technical engineering support at the Palo Alto VA facility (VISN 21, May 1, 2026, through April 30, 2031); and $6.7 million for social workers in Tucson, Arizona (VISN 22, December 16, 2024, through December 15, 2029). Outside healthcare, Arrow Arc holds a $39.4 million firm fixed-price definitive contract from the VA Technology Acquisition Center for VHA recruitment marketing and advertising campaign services (awarded September 25, 2023, with Option Year 2 under Executive Order 14398, completion September 24, 2028, place of performance Alexandria, Virginia); the contract covers NAICS 541613 (marketing consulting services) and PSC R701 (advertising services). Arrow Arc also delivers phlebotomist and laboratory technician services across multiple VA Medical Centers and VISNs at individual order values ranging from approximately $108,000 to $1.7 million.

Activity has grown sharply: three awards in 2023, twelve in 2024, sixteen in 2025, and twelve in 2026 (through mid-July). However, combined obligated dollars remain modest at $68.7 million (0% of the $37.17 billion combined potential value across all awards)—the difference reflects that most recent awards carry multi-year completion dates and have not yet been drawn down. A recompete cliff looms: thirteen awards with ultimate completion dates in the next twenty-four months carry combined potential value of $39.3 million, including small phlebotomist and technical orders (December 2026 completions) and larger clinical-staffing orders (2026–2027 completions) that will require recompete under ICSP or other vehicles.

Arrow Arc operates primarily as an internal delivery organization on its prime contracts. Across SCI-reportable prime contracts, subcontractors perform 50% of total hours (5 named subcontractors reported), indicating a hybrid build-your-own-team and subcontract model. SCI-reported invoicing was $8.7 million in FY2024 across 23.0 FTEs on three prime contracts; government-paid hourly rates on prime SCI work ran median $135.05/hr (10th percentile $90.87/hr, 90th percentile $179.23/hr), consistent with the labor-intensive, field-deployed nature of VA clinical staffing. One sub-award appears in the source data: a quality management infrastructure role under TMF Health Quality Institute (subcontract awarded September 8, 2025).

The vendor's capability footprint centers on temporary healthcare workforce solutions and federal marketing and communications services, with specialized depth in VA clinical staffing and recruitment. No security-cleared labor is offered on the GSA Schedule, and all work is performed in domestic U.S. locations (primarily at VA facilities nationwide and company headquarters in Alexandria). Arrow Arc's competitive posture is almost entirely set-aside dependent; it does not pursue full-and-open prime awards.