Integrated Critical Staffing Program (ICSP)

The Integrated Critical Staffing Program (ICSP) is a $23 billion multiple-award Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle awarded by the Department of Veterans Affairs (VA) Strategic Acquisition Center to provide temporary staffing solutions across VA medical facilities nationwide. Originally solicited as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside procurement, the contract supports critical healthcare workforce needs by enabling rapid acquisition of clinical and non-clinical personnel. The vehicle allows VA facilities to quickly obtain temporary staff across a wide range of medical and administrative roles, from physicians and nurses to support staff like medical assistants and technicians.

Task orders under the ICSP demonstrate significant diversity in staffing requirements, with individual contract values ranging from approximately $50,000 to over $9 million and performance periods typically spanning one to five years. Frequent prime contractors include Arrow Arc LLC, Titan-Auxo LLC, Prometheus Federal Services LLC, and Wellpath Medical LLC, all of which hold SDVOSB or small business certifications. Most task orders are issued for specific medical specialties such as registered nurses, physician services (including specialties like cardiothoracic, oncology, and psychiatry), technologist roles (radiology, histology, ultrasound), and support positions like medical support assistants. While many awards are set aside for SDVOSBs, some task orders are open to all small businesses, reflecting the VA's commitment to supporting veteran-owned enterprises while maintaining procurement flexibility.