RFQ Q50677 Alemba ITSM Application

Closed State & local contract opportunity Posted

Solicitation number
PE-97100-NONST-2025-000000121
State
Georgia
Responses due

Opportunity facts

Jurisdiction
UNSPSC codes
Show all 41
Point of contact

Opportunity details come from ssl.doas.state.ga.us. Updated .

About this opportunity

Written by GovTribe AI ·

Fulton County is seeking a Request for Quotation (RFQ) for the Alemba ITSM Application (Q50677), targeting the procurement of continuous software access and support services. The project specifically aims to maintain high-quality operational and business support through the Alemba software platform. The solicitation was posted on March 10, 2025, with proposals due by March 21, 2025, providing approximately 11 days for potential vendors to prepare and submit their quotations. While the full details are contained in the attached PDF documents (RFQ Q50677_ALEMBA ITSM Application.pdf and RFQ Q50677_Notice to Quoters.pdf), the primary objective appears to be ensuring uninterrupted access to the Alemba Information Technology Service Management (ITSM) application. The procurement involves selecting a vendor capable of providing comprehensive software support, maintenance, and potentially implementation or integration services to meet Fulton County's technological infrastructure needs. Potential respondents will likely need to demonstrate technical expertise in ITSM software, proven implementation capabilities, and a track record of successful software support services.

The RFQ does not explicitly indicate specific set-aside designations or restrictions for disadvantaged business enterprises based on the provided information. However, standard government procurement practices often include provisions for minority-owned, women-owned, or small businesses. The solicitation appears focused on technical capabilities and service quality for the Alemba ITSM Application. While the exact budget range is not specified in the summary information, government ITSM software contracts typically range from $50,000 to $500,000 depending on the scope of services and implementation complexity. The procurement suggests an existing technology infrastructure that requires continued support and potential enhancement through the selected vendor. Vendors responding to this opportunity should be prepared to demonstrate their technical competence, provide detailed service proposals, and show how they can meet Fulton County's specific ITSM application needs. The contract appears designed to ensure continuous, high-quality software support that aligns with the county's operational and technological requirements.

Opportunity text

This project aims to ensure continuous access to the Alemba software and maintain high-quality support services to meet operational and business needs.

Files

File Type Posted
RFQ Q50677 _ ALEMBA ITSM Application.pdf PDF
RFQ Q50677 _ Notice to Quoters.pdf PDF

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