RFP# 7118-26-EUA - LP&L Check Scanning and Payment Processing Software Solution

Lubbock Power & Light (LP&L), a municipal electric utility in Texas, is requesting proposals for a fully cloud-based check scanning and payment processing software solution through RFP# 7118-26-EUA. The primary objective is to procure a system capable of end-to-end processing of payments received via USPS that integrates seamlessly with LP&L's existing Customer Care & Billing System (CCS), an Oracle product, to enable automatic posting of customer account payments. Proposals will be evaluated on a weighted basis: System Features and Technical Specifications (40 points), Implementation, Training Timeline, and Support Services (30 points), Cost (20 points), and Offeror Qualifications including Experience and References (10 points). Offerors must provide five references from U.S.-based customers, with LP&L excluded as a reference. A non-mandatory pre-proposal conference is scheduled for February 4, 2026, at 3:00 p.m. CST via Microsoft Teams, with attendance confirmation required by February 3, 2026, at 5:00 p.m. CST. Questions and clarification requests must be submitted by February 11, 2026, at 5:00 p.m. CST through the Bonfire vendor discussion tab, and proposals are due February 18, 2026, at 2:00 p.m. CST via the Lubbock Power & Light Bonfire Portal. The expected award date is March 17, 2026, with the resulting contract covering an initial one-year term and four optional one-year renewal periods.

Prior to contract execution, all offerors must provide a Certificate of Insurance meeting specific coverage requirements: Commercial General Liability ($1 million per occurrence/$2 million aggregate), Cyber Liability ($1 million), and Technology Errors and Omissions ($1 million), with the City of Lubbock and LP&L named as additional insureds on a primary and non-contributory basis. All proposals must comply with state law requirements regarding non-discrimination, conflict of interest, anti-lobbying provisions, and certifications related to Israel boycotts, energy company boycotts, and firearm entity discrimination. Offerors are also required to complete a Bulk Power System Sourcing Disclosure Form and provide a Suspension and Debarment Certification. No specific set-asides or restrictions on organizational type have been identified in the RFP. There are no identified incumbent vendors or current contractors referenced in the procurement documentation. The RFP does not specify a guaranteed funding amount or budget range, and LP&L reserves the right to accept or reject any and all proposals in whole or in part. Rate adjustments on renewal options are limited to changes in the Consumer Price Index or Product Price Index for the previous 12 months.