NIGP 93610: Bank Machines and Equipment Maintenance and Repair (incl. Atm Machines)

NIGP 93610 Bank Machines and Equipment Maintenance and Repair (Including ATM Machines) is an Item code covering the installation, operation, maintenance, and support of automated teller machines at public facilities. State and local governments procure ATM concessionaire services under this code, requiring vendors to provide commercial-grade, ADA-compliant equipment; 24/7 operation and emergency response; network connectivity across multiple card networks; cash replenishment; and regular preventative and emergency maintenance. City governments and county authorities issue the majority of recent solicitations, with airport authorities, county administrative facilities, and port authorities as primary customer locations. Compensation structures vary widely — fixed monthly fees, per-transaction charges, revenue-sharing arrangements, and minimum annual guarantees all appear in current RFPs, with the City's financial benefit weighted heavily in evaluation (typically 30 percent or more of scoring). Insurance requirements are standardized across issuers: general liability in the $1 million to $2 million range per occurrence, business automobile liability at $250,000 to $500,000, and workers' compensation at statutory limits, with the issuing jurisdiction named as additional insured. Vendors typically must demonstrate five years of prior ATM concession experience at airports, transportation facilities, or comparable public venues and provide audited financial statements for the preceding two years.

Recent activity concentrates in Texas and Florida. The City of Midland, Texas, issued two ATM RFPs for Midland International Air & Space Port (RFP 26004897 with response due August 5, 2026, and a re-bid RFP 26004897R with response due October 7, 2026) requiring a minimum of two commercial-grade ATMs with 24/7 availability and 24-hour service interruption response, with evaluation weighted toward operational qualifications (25 points) and financial benefit to the City (30 points). Broward County issued an open-end contract solicitation (GEN2131604Q1, due June 9, 2026) for ATM services at five county locations including Governmental Center East, BCJC buildings, and two Port Everglades locations, awarding to the highest guaranteed fixed-fee percentage per transaction; the County offered SBE/CBE preference within 10 percent of the lowest responsive non-certified bid. Contract terms typically span five years initial with renewal options for one-year intervals. The incumbent at Midland International Air & Space Port, Community National Bank, historically paid a flat monthly rent of $1,000 with a $3.00 per-transaction surcharge against 5,498 annual transactions in 2024.