Pre-Advertisement Notice for Rental Car Center Operations & Maintenance Services

The City of Atlanta Department of Aviation is conducting a multi-step sealed bid procurement process for comprehensive operations and maintenance services at the 128,000-square-foot Rental Car Center and associated service facilities at Hartsfield-Jackson Atlanta International Airport. The selected contractor will provide continuous 24/7 facilities management services including mechanical, electrical, plumbing, HVAC, vertical transportation, custodial, landscaping, structural repairs, storm drain maintenance, and security across the Customer Service Center, North and South Parking Garages, DOA office space, vehicle parking lots, and three Automated People Mover stations. The procurement follows a prequalification phase as an initial step, followed by an Invitation for Bid, with a Pre-Solicitation Conference to be noticed separately. Personnel requirements include a Facility Manager with minimum ten years of experience, an Assistant Facility Manager with five years' experience, maintenance personnel with three years of experience, and Customer Experience supervisors and representatives with specified qualifications; all personnel must maintain comprehensive uniforms, pass background checks and drug testing, and demonstrate English language proficiency. The contract is structured as an initial five-year term with a single two-year renewal option at the City's discretion, operating on a cost-reimbursable basis with actual, reasonable, and allowable direct costs plus a fixed Management Fee; the City will assess liquidated damages of $250 to $500 per calendar day for material violations occurring twice or more within a rolling twelve-month period. A 60-day transition period following contract execution is required during which the contractor must establish commodity and service agreements, develop an Operations and Maintenance Manual for City approval, and prepare the facility for full service commencement. The pre-advertisement notice was posted April 7, 2026, with the due date for response indicated as May 22, 2026.

The procurement documents do not specify set-aside designations, disadvantaged enterprise requirements, or restrictions on organization types eligible to respond. No incumbent vendor or current contractor information is identified in the available materials. The contractor must integrate with existing infrastructure including the Automated People Mover stations and current facility systems at Hartsfield-Jackson Atlanta International Airport. An annual performance incentive program is available, awarding up to $20,000 based on customer experience, budget control, facility appearance, reporting accuracy, and airport goal achievement. Specific budget ranges or award values are not disclosed in the pre-advertisement notice; vendors should review the complete Scope of Services document and attend the Pre-Solicitation Conference for detailed cost expectations and evaluation criteria.