Monarch System Software Upgrade with Site Acceptance Test
Closed State & local contract opportunity
- Solicitation number
- IFB 26-013-RM
- State
- Florida
- Responses due
Opportunity facts
- NIGP codes
- UNSPSC codes
- 81112200 Software maintenance and support
- 81112201 Maintenance or support fees
- 81112204 Operating system software maintenance
- 81112208 Security and protection software maintenance
- 81112215 Content management software maintenance
- 81112216 Educational or reference software maintenance
- 81112218 Network application software maintenance
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81112203 Firmware patching or upgrade service
Show all 28
- 81112214 Content authoring and editing software maintenance
- 81161501 Software application administration service
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81112205 Database management system software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81112217 Industry specific software maintenance
- 81112220 Server software maintenance
- 81112202 Software patches or upgrades
- Points of contact
-
- Ramandeep Mann rmann@kua.com
- Jennifer Grieves jgrieves@kua.com (407) 933-2809
Updated .
About this opportunity
The Kissimmee Utility Authority (KUA) in Florida has issued an Invitation for Bid (IFB 26-013-RM) for a Monarch System Software Upgrade with Site Acceptance Test, seeking a preferred AspenTech/OSI Delivery Service Partner based in the United States. The project involves replacing ten Monarch virtual machines and one vCenter Server, constructing nine client-provided operator workstations, and migrating historical data, including approximately 250 GB of Chronus historian data covering three years and an 80 GB MSSQL database. The successful bidder will be responsible for configuring the Monarch system, supporting Factory Acceptance Testing (FAT), and assisting with Site Acceptance Testing (SAT), while KUA will provide server and workstation virtual machines, IT minimum configuration, and third-party software installation. The solicitation requires bidders to have U.S.-based personnel, with questions and comments due by December 2, 2025, at 2:00 PM EST, and bids due on December 9, 2025, at 2:00 PM EST. The bid will be opened virtually via Zoom, with no pre-bid conference or mandatory site visit required, and the contract is structured as a one-time purchase with anticipated delivery in fall 2026 after peak hurricane season.
The procurement falls under Service Tier B, covering contracts valued between $250,000 and $500,000, with no specific set-aside designations for disadvantaged enterprises. Three companies submitted bids: Mangan Inc. from Long Beach, CA; Qualus Corp LLC from Lake Mary, FL; and MWResource, Inc. from Neptune Beach, FL. Bidders must provide four references demonstrating commercial account experience equal in size and scope, have a minimum of two years in business, and certify compliance with federal and state requirements. Insurance requirements include general liability of $1,000,000 per occurrence with a $2,000,000 annual aggregate, an excess/umbrella policy of $1,000,000, and workers' compensation at $1,000,000 combined single limit. No bid bond or performance bond is required. The project will utilize Windows Server 2022 and Windows 11 Enterprise, with KUA responsible for procuring third-party software, licensing, hardware configuration, and network setup, while the bidder will handle data migration and conduct a feature differences operator review session.
Opportunity text
It is the intent of this Invitation for Bid to engage with a successful Bidder(s) for Monarch System Software Upgrade with Site Acceptance Test based on a fixed price, in accordance with the following specifications listed herein. It is understood that there may be additions or deletions to the list specified herein during the life of this contract as dictated by KUA's service protocols.
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