IVHQ- FY27 - Voalte Nurse Call light service agreement

The State of Illinois Department of Innovation and Technology (DOIT) is soliciting a small purchase with sole source conditions for a FY27 Voalte Nurse Call light service agreement, with proposals due August 28, 2026.

This is a sole-source procurement, indicating the State has determined that only one vendor meets the requirement or that competitive solicitation is impractical. The scope covers Voalte Nurse Call light service delivery, which appears to be maintenance or support for existing nurse call infrastructure in a healthcare or hospital setting, though the source does not detail specific service levels, uptime commitments, or operational scope.

The contract incorporates DOIT Standard Terms and Conditions (Version 26.1) and establishes vendor performance obligations including quarterly quality assurance reporting, acceptance testing with a forty-five-day State review period, and compliance with the Illinois Prompt Payment Act. The vendor must maintain general commercial liability insurance of $1 million per occurrence and $2 million annual aggregate, along with worker's compensation coverage. All data systems must reside within the contiguous United States. Vendors must comply with NIST Special Publication 800-53 Revision 5 security controls and disclose any AI system utilization in advance for State authorization. Critical or high-severity vulnerabilities discovered in provided systems or services require 24-hour notification to the State. The State retains ownership of all work products; vendors retain pre-existing intellectual property rights not incorporated into deliverables. The State may terminate for cause immediately if vendor actions jeopardize health, safety, or property, or for convenience with thirty days' written notice. Vendor liability is capped at five times total contract value, except for gross negligence, intellectual property infringement, data breaches, and bodily injury claims. The source does not specify estimated contract value, contract term, or incumbent contractor information.