HealthStreamShift Wizard-Legal Notice
Closed State & local contract opportunity Posted
- Solicitation number
- PR2503614
- State
- Washington
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- UNSPSC codes
- 81112200 Software maintenance and support
- 81112218 Network application software maintenance
- 81112215 Content management software maintenance
- 81112201 Maintenance or support fees
- 81112208 Security and protection software maintenance
- 81112204 Operating system software maintenance
- 81112216 Educational or reference software maintenance
- 81112217 Industry specific software maintenance
- 81112205 Database management system software maintenance
- 81112220 Server software maintenance
Show all 30
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81111501 Mainframe software applications design
- 81111507 ERP or database applications programming services
- 81112006 Data storage service
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- Point of contact
-
- Carmen Mendez carmen.mendez@dshs.wa.gov (360) 664-6069
Updated .
About this opportunity
The Washington Department of Social and Health Services (DSHS) is conducting a sole source procurement for HealthStream's Shift Wizard staff scheduling software upgrade and expansion across three state healthcare facilities: Eastern State Hospital (ESH), Western State Hospital (WSH), and Child Study and Treatment Center (CSTC). The procurement is a web-based Software as a Service (SaaS) solution designed to comply with Senate Bill 5236's staffing requirements, with specific capabilities including dynamic shift management, enterprise resource management, real-time cost tracking, advanced compliance reporting, and license/certification tracking. The contract opportunity requires vendors to submit capability statements by February 28, 2025, with the contract term spanning from March 10, 2025, through December 31, 2030. Key objectives include implementing a system that can monitor nurse-to-patient ratios and meet Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (TJC) requirements, with a mandatory implementation deadline of July 1, 2025. The procurement is posted on the Washington Electronic Business Solution (WEBS) platform and is being processed through the Central Purchasing Unit with a clear timeline for vendor responses and contract execution.
The procurement appears to be unrestricted in terms of vendor set-asides or specific enterprise designations, with HealthStream being the sole source vendor for this specific solution. The existing infrastructure involves upgrading from an end-of-life software system in use since 1998, with potential integration requirements across multiple state healthcare facilities. The total contract value is $967,850.00, funded entirely through state appropriations, with an initial upgrade fee of $107,600.00 and ongoing annual services of $172,050.00 covering all three facilities. Alternative solutions were considered, including a SILAS system customization estimated at $1,000,000, but were rejected due to higher costs and longer implementation timelines. The procurement has been reviewed through Department of Enterprise Services (DES) Statewide Contracts 16322 and 14922, with funding explicitly included in the 2025 supplemental operating budget request (030-ML-SU-SB5236 Staffing Requirements) and supported by the Governor's budget.
Opportunity text
Upgrade ESH's existing staff scheduling Software and expand to both WSH and CSTC. Solution is a web-based software as a service (SaaS) Solution . The upgrade and expansion of the existing software is needed to comply with provisions of Senate Bill 5236, passed during the 2023 Regular Session. The 2025 supplemental operating budget includes a funding request to support this purchase (030-ML-SU-SB5236 Staffing Requirements). Governor's budget included funding for this software purchase.
Files
| File | Type | Posted |
|---|---|---|
| 2 Sole Source WEBS Notice .docx | DOCX document | |
| 300PO2502783.pdf | ||
| SS Justification Form final.docx | DOCX document |
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