Family Medical Leave Assistance

The City of Dallas is seeking competitive sealed proposals for a comprehensive Family Medical Leave Assistance contract to provide full-service leave and wellness benefits administration for approximately 13,000 employees, with separate pricing required for civilian employees (8,138) and fire and police personnel (6,374). The solicitation, issued under RFCSP No. BYZ25-00028078, requires vendors to deliver a robust leave management platform capable of handling multiple leave types including Family and Medical Leave, Compassionate Leave, Paid Parental Leave, Quarantine Leave, Mental Health Leave, Military Leave, and ADA Workplace Accommodations. Vendors must demonstrate compatibility with Workday (HCM) as the city's enrollment platform, beginning January 1, 2026, and provide comprehensive services including claims processing, communication materials, training, and compliance with federal and state regulations. The proposal evaluation will be based on specific criteria: cost (25 points), expertise (30 points), capability match to requirements (25 points), technical match to requirements (15 points), and local preference (5 points). Proposals are due on August 22, 2025, at 1:00 PM CST, and must be submitted through the Solicitation Portal at www.dallascityhall.bonfirehub.com.

The solicitation does not explicitly indicate specific set-aside designations for disadvantaged enterprises, though the Team Make-Up and Local Workforce Form suggests the city values workforce diversity and local participation. The contract will include an implementation support period with 8 weeks of post-implementation assistance, and vendors must provide a year-round platform for tracking leave applications at no cost, with itemized rates for claims processing and platform administration. While specific budget ranges are not explicitly stated, the scope covers services for approximately 13,000 employees across civilian and public safety departments. Proposers must comply with extensive technical and security requirements, including adherence to ITIL V3 Process and Project Management Standards, web accessibility guidelines (Section 508 and WCAG 2.0), and comprehensive security frameworks aligned with NIST and FedRAMP standards. The city will potentially award the contract based on individual quotes for desired services, allowing for a modular approach to service selection that provides flexibility in vendor selection and service scope.