eCitation and eCrash Software Solution for Police Tech Unit

The City of Austin, specifically the Austin Police Department (APD), is issuing a Request for Information (RFI) for an eCitation and eCrash software solution pilot program. This procurement seeks vendor information regarding technology solutions that will modernize APD's citation and crash report processes while strengthening community-police relationships and enhancing public safety. Potential vendors are expected to submit comprehensive information about their eCitation and eCrash software platforms, including system capabilities, integration features, implementation timelines, technical support services, and pricing models. Key deliverables and objectives include evaluating available market solutions, assessing vendor capabilities, understanding implementation approaches, and establishing technical requirements prior to a full procurement process. The RFI serves as an exploratory phase to inform the City's decision-making regarding pilot program scope, budget requirements, and subsequent procurement strategy, with the pilot initiative designed to test the selected technology solution with APD's Police Tech Unit before potential city-wide deployment. The RFI was posted on February 5, 2026, with a deadline for vendor responses on February 20, 2026. No award or funding commitment is guaranteed through this RFI process, and the City reserves the right to modify requirements, extend timelines, or cancel the project based on the information received and internal assessments of feasibility and budgetary availability.

The RFI documentation does not specify set-aside designations or restrictions limiting participation to particular organization types or disadvantaged enterprises based on the available information. No incumbent vendors or current contractors are identified in the procurement materials provided. The documentation does not specify existing infrastructure or technology systems that require integration, nor does it list award values or budget ranges. Interested vendors should prepare to address how their eCitation and eCrash solutions can integrate with APD's existing systems and support the department's operational requirements during the pilot phase.