W91QEX-24-R-0002-0003 Gvt Responses_Update Exhib.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provi ded herei n, all t erms and condit ions of t he document referenced in Item 9A or 10A, as heretofore changed, remai ns unchanged and in ful l force and effect .

15A. NAME AND TIT LE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

ST ANDARD FORM 30 (Rev. 10-83) Prescr ibed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to (1) provide the Government's responses to contractor questions and (2) provide updated technical exhibits. The POC f or this action is Catherine Richardson, Contracting Off icer, cather ine.p.r ichardson.civ@mail.mil.

1. CONTRACT ID CODE P AGE OF P AGES

S 1 150

16A. NAME AND T ITLE OF CONTRACTING OFFICER (Type or print)

16C. DAT E SIGNED

BY 29-Mar-2024

16B. UNITED ST AT ES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contract ing Officer)(Signature of person author ized t o sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, Count y, Stat e and Zip Code) X W91QEX24R0002

X 9B. DAT ED (SEE IT EM 11)

20-Feb-2024

10B. DAT ED (SEE IT EM 13)

9A. AMENDMENT OF SOLICITAT ION NO.

11. THIS IT EM ONLY APPLIES T O AMENDMENT S OF SOLICITATIONS

X The above numbered soli cit ati on i s amended as set forth in It em 14. The hour and date specified for rece ipt of Offer is ext ended, X is not extended.

Offer must acknowl edge rece ipt of t his amendment pri or to the hour and date specified in the sol ici tat ion or as amended by one of t he fol lowing methods:

(a) By compl eti ng Items 8 and 15, and returning 1 copi es of the amendment ; (b) By acknowledgi ng recei pt of thi s amendment on each copy of t he offer submit ted;

or (c) By s epara te let ter or t elegram whi ch i ncludes a refe rence t o t he s olic ita tion and amendment numbers . FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE P LACE DESIGNATED FOR THE RECEIPT OF OFFERS P RIOR TO THE HOUR AND DATE SP ECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of thi s amendment you desire t o change an offer already submit ted, s uch change may be made by t elegram or let ter, provided each t elegram or l ett er makes re ference to the sol ici tat ion and this amendment , and is received prior to the openi ng hour and dat e speci fi ed.

12. ACCOUNTING AND APPROPRIATION DAT A (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORT H IN ITEM 14 ARE MADE IN THE

CONT RACT ORDER NO. IN ITEM 10A.

B. T HE ABOVE NUMBERED CONT RACT /ORDER IS MODIFIED T O REFLECT THE ADMINIST RATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORT H IN ITEM 14, PURSUANT TO T HE AUTHORITY OF FAR 43.103(B).

C. T HIS SUPPLEMENT AL AGREEMENT IS ENT ERED INTO PURSUANT TO AUTHORITY OF:

D. OT HER (Specify type of modification and authorit y)

E. IMPORTANT: Contract or is not, is required to sign this document and return copies t o the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/cont ract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/ MODIFICATION NO. 5. P ROJECT NO.(If appli cable )

6. ISSUED BY

3. EFFECTIVE DATE

29-Mar-2024

CODE

410TH CSB - RCO M IAM I

9301 NW 33RD ST

DORAL FL 33172

W91QEX 7. ADMINISTERED BY (If other t han item 6)

4. REQUISITION/P URCHASE REQ. NO.

CODE

See I tem 6

FACILITY CODECODE

EMAIL:TEL:

W91QEX24R0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been added by full text:

GVT RESPONSE TO KTR QUESTIONS

Contractor Question 1: Annex A 2.2.2 2.2.2 GFEBS. General Fund Enterprise Business System (GFEBS): GFEBS is the web-based asset and accounting system that is used as the key component for work that is performed on the Garrison. The Government will use GFEBS as a production scheduling and contract monitoring system for determining the status of work, maintenance, and repair expenditures against individual facilities, as well as minor construction and alteration (new work) project expenditures. The Government will establish and provide the Contractor with work center(s), activity types, and activity rates upon contract award. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA) and will be updated by the government. Does this mean we will have access to GFEBS to determine if work was approved?

Government Response 1: No, the Government will perform all GFEBS functions, however the contractor will be required to maintain their own work management systems and processes to provide the Government with work management and plant maintenance information and data required for Government entry in GFEBS.

Contractor Question 2: RFP Evaluation Factors L.A.2.iv WDs. The Service Contract Act (SCA) and the Davis Bacon (DB) Wage determinations have been attached. We cannot locate the WDs referenced in the solicitation. Would the Government please provide?

Government Response 2: The Davis Bacon Act and Service Contract Act Wage Determination have been added to Section I – Contract Clauses under the title of “Wage Determination.”

Contractor Question 3: RFP Evaluation Factors L.B.2.iii.5 PPQs. Will the government accept CPARS in lieu of PPQs?

Government Response 3: No, the Government will not accept CPARS in lieu of PPQs.

Contractor Question 4: Description of Services. Annex A. 2.2.4. Preventive Maintenance Orders (PMOs). The Contractor will execute the preventative maintenance program provided by the government. Annex H 2.0 The Contractor shall develop and implement (after KO approval) a

Comprehensive Preventative Maintenance (PM) and Repair Program...The Contractor shall create a PM schedule.

Government Response 4: As the contractor that submitted this statement did not provide a question for the Government’s response, no response is provided.

Contractor Question 5: Annex A-2.1.11.1.4 GFEBs Certification. GFEBs Certifications. Will the government confirm that no GFEBs Certifications are required for any contractor employee?

Government Response 5: Yes, the Government will perform all GFEBS functions, however the

Contractor Question 6: Annex A-2.1.11.1.4 Work Management. General Access to GFEBS for Work Order and Financial Management. The solicitation documents refer to the use of GFEBS for monitoring work status and managing financial aspects. We request clarification on whether contractors are expected to have direct access to GFEBS for the purposes of tracking work orders and managing expenditures. In the absence of direct access, we are interested in understanding the processes or points of contact that will be established for contractors to obtain necessary GFEBS-derived information for work planning and reporting.

Government Response 6: No, for the purpose of tracking work orders and reporting expenditures, the contractor will be expected to provide the Government the necessary information (work order data to include labor and material costs associated with each order) and the Government will enter the required information in GFEBS.

Contractor Question 7: Annex A Section 2.1.2.2. Phase In/Phase Out for Incumbent Contractor. Can Technical Exhibit A06, which should contain the list of deliverables to be updated and re-approved during the phase-in/phase-out process for the incumbent contractor, be provided, as it seems to be missing from the solicitation documents.

Government Response 7: The Facility Support Services is a new requirement; there is no incumbent.

Contractor Question 8: Annex A 2.2.2.0.1, 2.2.2.0. Tracking and Managing Work Orders.

The Contractor shall record, manage, and report, in a chronological order, all work performed under this Contract in a detailed level to clearly and fully describe the repairs performed for each

DMO. As a means to document all work performed, the Contractor shall ensure that the time of each Contractor employee who works on DMOs, PMOs, PWOs or Operational Work Orders (OWOs) shall be fully recorded including labor, equipment, and maintaining the Materials Master to capture accurate material costs for all repair/maintenance action. Will contractors have access to GFEBS to perform this requirement?

Government Response 8: No, the Government will perform all GFEBS functions, however the

Contractor Question 9: Annex A.2.2.3.2, Annex B 4.1.1.1. DMO Response Time. Annex A.2.2.3.2 states response time for Priority 1 DMOs is NLT 2 hours after request while Annex B

4.1.1.1 states the requisite response time is 1 hour. Would the Government please clarify the response time for Priority 1 DMOs?

Government Response 9: Annex A. 2.2.3.2 is correct, the response time after normal duty hours for priority 1 (emergency) DMOs is NLT two (2) hours after notification.

Contractor Question 10: Annex H-1.3.1. Reporting Requirements. GFEBS Assistance and Contractor Access: We have noted the potential limitations on contractor access to GFEBS, a pivotal tool for ensuring project transparency and efficiency. Given our team's prior experience in providing GFEBS support and integration on similar projects, we are eager to understand if there is an opportunity to leverage this expertise to facilitate or improve monitoring and reporting for this contract. Could you provide insights into the possibility of our involvement in GFEBS-related activities or clarify the extent of access and participation expected from us in this regard?

Government Response 10: The Government will perform all GFEBS functions, however the provide the Government with work management and plant maintenance information and data required for Government entry in GFEBS. Contractor prior experience and expertise with GFEBS would be a useful skill set for the contractor even though the contract does not require the contractor to perform any work in GFEBS

Contractor Question 11: Annex H-1.3.3 & Annex H-5.2. PMOs and Equipment Tracking. The role of GFEBS in managing PMOs and equipment tracking, including the uploading of task lists and assigning equipment numbers, is crucial for a compliant and efficient PM system. We seek guidance on the anticipated process for managing these elements, specifically questioning whether the scheduling features of GFEBS will be available to us for task list inputs and equipment tracking. If the direct use of GFEBS for these purposes is not given, could you outline the preferred alternative process or system?

Government Response 11: Most previous contractors performing work maintenance have used Maximo, however any system that is able to perform work management similar to GFEBS and provide the government with the necessary data. The Government will work with the Contractor during phase in to provide the necessary baseline data and information for the Contractor to establish processes in there work management system that will allow the contractor to provide Government will perform all GFEBS functions, however the contractor will be required to maintain their own work management systems and processes to provide the Government with work management and plant maintenance information and data required for Government entry in

GFEBS.

Contractor Question 12: Annex H, Section 2.1. Historical Workload. Can Technical Exhibit H04, detailing workload requirements and historical data from FY19 through FY22 for Facility Maintenance - Vertical services, be provided, as it appears to be missing from the solicitation documents?

Government Response 12: Workload data has been consolidated into Annex A, Technical Exhibits A03, A03.01, A03.02. A03.03 and A03.04 and appropriate references in the Annex H, Sections 2.1 corrected.

Contractor Question 13: Proposal Files L.B.2.ii.1.e. Proof of Working in Classified Environment. (e) Element 5: The contractor provided evidence that its management personnel have experience in working within a classified environment. Would the Government please clarify what constitutes evidence? For example, if an individual is a veteran who held a TS/SCI for 20 years, what would satisfy the submission requirement for proof?

Government Response 13: The contractor must determine the evidence that its management personnel have experience in working within a classified environment; no examples will be provided.

Contractor Question 14: CLINS. NTE Numbers. The Government has provided NTE numbers in multiple CLINS and sub-CLINS. Please confirm those dollar amounts are intended to be loaded directly into Schedule B and bidders are only to price CLINS without NTE numbers.

Government Response 14: That is correct, the “NTE” numbers on the CPFF (Cost Reimbursable) CLINs are estimated levels of effort based on historical workloads and the NTE amounts for the IDIQ (Negotiated Task Orders) CLIN is an annual ceiling.

Contractor Question 15: Price Excel: We did not see a Microsoft excel with the solicitation document. Is it up to the offeror to make this excel following the Summary Roll Up and direct labor table? The rest of the instructions for the price volume should be in narrative PDF format?

Government Response 15: Yes, it is up to the offeror to make this excel following the Summary Roll Up and direct labor table. In accordance with (iv) VOLUME IV – Cost/Price. (4) The cost/price proposal shall contain two sections, cost rationale and cost substantiation. a) The cost rationale section shall contain all narrative explanations used in deriving calculated costs/prices, including any overtime costs. These narratives shall clearly explain methodologies, calculations, and assumptions used in developing each cost/price element. At a minimum, the offeror shall address the notes identified below (following SUMMARY ROLL-UP). See remaining instructions in iv) VOLUME IV – Cost/Price.

Contractor Question 16: Is the subject opportunity considered a new requirement? If not, would the Government please provide the incumbent name and contract number?

Government Response 16: The Facility Support Services is a new requirement; there is no

Contractor Question 17: On page 348 of the solicitation, it states that “(d) Element 4: The contractor provided proof that it has an approved cost accounting system.” What is considered an adequate form of proof?

Government Response 17: In accordance with DFARS 252.242-7006. Accounting System Administration. The definition of an accounting system is (2) “Accounting system” means the Contractor’s system or systems for accounting methods, procedures, and controls established to gather, record, classify, analyze, summarize, interpret, and present accurate and timely financial data for reporting in compliance with applicable laws, regulations, and management decisions, and may include subsystems for specific areas such as indirect and other direct costs, compensation, billing, labor, and general information technology.

Contractor Question 18: Additionally, on page 349 (VOLUME III – Past Performance), it states that “The Offeror shall also submit the written consent of its major subcontractors to allow the disclosure of its subcontractor’s past performance information to the Offeror. In addition, letters of commitment shall be included for all major subcontractors for their past performance to be considered.” In what Section of Volume III should this be included?

Government Response 18: In accordance with (iii) VOLUME III – Past Performance Section 4

– New Corporate Entities, “Letters of Commitment shall be included in the proposal for these employees in order to be considered.”

Contractor Question 19: Does the contractor need an active Secret Facility Clearance at the time of award?

Government Response 19: In accordance with the solicitation, paragraph 2.5.1.1.3. Personnel Security Clearance Requirements: The Contractor shall obtain and maintain a Facility Clearance at the sufficient Contractor personnel for the life of the contract...”

Contractor Question 20: Will the Government sponsor the contractor to get the Facility Secret Clearance once contract is awarded?

Government Response 20: Yes, the Government will sponsor the contractor to get the Secret Facility Clearance once the contract is awarded.

Contractor Question 21: Is there an incumbent for the new solicitation to provide Consolidated Facilities Support Services at the US Army Garrison in Miami or is this one contract to be awarded to Consolidate all FSS requirements under one contract?

Government Response 21: The Facility Support Services is a new requirement; there is no incumbent. The contract will consolidate all Facility Support Service requirements under one contract.

Contractor Question 22: Could you please provide me with a copy of the sign-in sheet from the site visit?

Government Response 22: No, the Government will not provide the sign-in log from the site visit. It is not the Government’s practice to provide other contractor’s numbers without their consent.

Contractor Question 23: L.A.ii.1.f.6. Managing Multiple Subcontractors. (f) Element 6: The contractor provided evidence that it is able to manage multiple sub-contractors simultaneously.

Would the Government please clarify what constitutes evidence for purposes of this proposal, for example, are descriptions of past performance sufficient?

Government Response 23: The contractor must determine the evidence that it is able to manage multiple sub-contractors simultaneously; no examples will be provided.

Contractor Question 24: Proposal Files L.B.1, L.B.1.b. Font Requirements. Font requirements conflict in Section L.b.1. Para 2: The technical proposal shall have the following: Times New Roman, Size 10 Font, single spaced, 8.5 x 11 format. b. A standard, 12-point minimum font size applies. Arial or New Times Roman fonts are required. Would the Government please clarify the font type and size required for the technical volume?

Government Response 23: In accordance with Section L. B.1., the Government has re-worded the paragraph to specifically denote requirements for Volume II. Section L.B.1.b. provides instructions for all remaining volumes (with the exception of Volume II).

Contractor Question 24: Pg 348 of the solicitation document titled “W91QEX-24-R- 0002_Facility_Support_Services.pdf”, states under (i) VOLUME I – SOLICITATIONS, OFFER AND AWARD DOCUMENTS AND CERTIFICATIONS/REPRESENTATIONS, to include the signed SF33 form in this volume, however there is no SF33 form in the solicitation documents.

Were you going to provide a SF33 in the next amendment? Also, will you be providing an Excel pricing spreadsheet?

Government Response 24: The Government has updated SF33 to read SF 1449. The Government will not be providing an Excel pricing spreadsheet. All pricing shall be submitted in Section B – Pricing of the SF 1449.

Contractor Question 25: Paragraph L B.1 states “Each volume of the proposal shall be clearly marked with volume number, title, solicitation number and offeror’s name.” but the following paragraph states “The offeror shall provide their technical proposal (Volume II – Technical) with no company identifying information on any page expect the first page”. Can the government confirm that Volume II should not have any company logo in the header or identification in the text.

Government Response 25: The Government confirms for Volume II – Technical “The offeror shall provide their technical proposal (Volume II – Technical) with no company identifying information on any page expect the first page.”

Contractor Question 26: Section L B.1 states the technical proposal shall have the following:

Times New Roman, Size 10 Font, single spaced, 8.5 x 11 format” but the following paragraph

(Section L B.1) states “A standard, 12-point minimum font size applies” Can the government confirm what font should be used?

Government Response 26: In accordance with Section L. B.1., the Government has re-worded instructions for all remaining volumes (with the exception of Volume II).

Contractor Question 27: Section (a) Element 1: The contractor provided documentation that it has personnel fully qualified and possessing all required licenses and clearances to complete the work specified in the PWS. Does this apply to all certification/licenses for all staff, to include the SCLS incumbent personnel that have the right of first refusal? Without access to current incumbent personnel records, only the incumbent can fulfill this requirement. Proposing a non-exempt person with the qualifications that replaces an incumbent employee would not meet the regulatory requirements.

Government Response 27: The Facility Support Services is a new requirement; there is no incumbent. This requirement is a consolidated effort. Yes, this applies to all certification/licenses identified in the PWS.

Contractor Question 28: The table in Paragraph B.1.C. of the solicitation states we have 3 pages per reference in Volume III. Could the government confirm if the 3-page maximum is for reference writeups in Section 2 – Performance of the Past Performance Volume. Also due to the size of the contract would the government consider changing the page count to 5 pages per reference so Offerors can provide as much detail as possible to show relevancy.

Government Response 28: The Government has changed the Volume II – Past Performance from 3 pages per reference to 5 pages per reference.

Contractor Question 29: Is Goodwill Industry of South Florida, LLC. responsible for grass cutting around all buildings?

Government Response 29: Yes, Goodwill Industry of South Florida, LLC is responsible for grass cutting around all buildings.

Contractor Question 30: Is med gas on site? If so, is it an exception or included as a contractor covered utility? [1.2 Components(e)(exception) or 1.1.2 Installed Building Equipment]

Government Response 30: (DPW) No, there is No Med Gas on site as part of this requirement.

Contractor Question 31: Would 24/7 remote have monitoring be permitted and would it be considered an OWO?

Government Response 31: Question as worded is not clear: “24/7 remote monitoring” of what? The contractor is expected to respond 24/7 for priority 1 emergency requirements as specified in the PWS, all afterhours emergency requirements are communicated through the Government COR when. Whether an after hours emergency would be handled as an OWO depends on the type of work: emergency facility or utility maintenance and repair issues are more than likely going to be a DMO, OWOs would apply to custodial, grounds, pest control, etc.

The only remote monitoring capability currently available exists with HVAC control systems will send a “one way” (out) “text” for defined incidents; these would be handled as DMOs in most cases. The response would need to be on site IAW response times specified in the PWS, there is no capability to remotely access any of our utility control systems for security reasons.

Contractor Question 32: Is forklift inspection report though manufacturer (ex. Crowne Lift Trucks) or DPW?

Government Response 32: Any forklift or other contractor equipment is the property of the contractor and the contractor will be responsible for maintaining any required inspections or certifications associated with the equipment; currently there has not been a need for the contractor to have a forklift, only lifts required for high work (light changing, etc).

Contractor Question 33: Who is the contractor currently responsible for servicing the elevators on both bases?

Government Response 33: The current contractor responsible for servicing the elevators on both bases is MEC-FS JV.

Contractor Question 34: Solicitation, Section L, Section B.1: The proposal instructions indicate in the second paragraph that the font should be Times New Roman, Size 10 font;

however, two paragraphs later it states, “Arial or New Times Roman fonts are required…12-point minimum font…no less than 8-point (in tables/illustrations).” Can you clarify the font requirements for the proposal?

Government Response 34: In accordance with Section L. B.1., the Government has re-worded

Contractor Question 35: Volume IV – Cost/Price Proposal: May we submit our CLIN pricing in Excel format or must we manually complete Section B in the PDF format which is 100 pages of CLINS?

Government Response 35: The Offeror shall provide a completed Section B Supplies or Services and Prices/Costs and shall be complete. If the contractor choses to additionally submit their CLIN pricing in Excel format, that is their chose.

Contractor Question 36: Cost/Price Proposal: Can the Government provide an Electronic Price Sheet for the CLIN pricing?

Government Response 36: The Government will not provide an Electronic Price Sheet for the CLIN pricing. The Offeror shall provide a completed Section B Supplies or Services and Prices/Costs and shall be complete.

Contractor Question 37: Solicitation Section L (Page 85/363) – Electronic Copy: The instructions indicate a DVD-R is required in the proposal. Please confirm that a DVD is not required and that we may submit our proposals in PDF or Excel format.

Government Response 37: The Government has corrected the instructions that indicate a DVD- R is required in the proposal. There is no DVD-R required. Proposals shall be submitted as specified

Contractor Question 38: Ability One Grounds Contractor – Can you provide the name of the current company providing the landscaping/grounds services?

Government Response 38: Goodwill Industry of South Florida, LLC is responsible for grass cutting around all buildings. There is no incumbent providing the landscaping/grounds services.

Contractor Question 39: Wage Determinations: Can you provide the wage determination documents for each building?

Government Response 39: The Davis Bacon Act and Service Contract Act Wage Determination have been added to Section I – Contract Clauses under the title of “Wage Determination.”

Contractor Question 40: Collective Bargaining Agreement (CBA): Is there a CBA associated with this contract? If yes, can you provide a copy?

Government Response 40: No, there is not a Collective Bargaining Agreement associated with this contract.

Contractor Question 41: Period of Acceptance. Can you please confirm the period is only 30 days?

Government Response 41: “Period of Acceptance” is not a term utilized by the Government.

Amendment 0003 extends the submission to 16 April 2024 at 9:00 am Eastern.

Contractor Question 42: Section 2.1.11.1.1 Project Manager: This section indicates a college degree is required for the Project Manager. Will the Government accept an experienced candidate with an Associate’s Degree or equivalent such as Project Management Professional (PMP) certification?

Government Response 42: The contractor shall provide a PM who is responsible for the performance of the work. The PM shall have full authority to act for the contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University and five (5) years of experience in base support management or a contract similar in scope and breadth to this solicitation.

Contractor Question 43: Section L – Proposal Instructions, (iii) Volume III – Past Performance:

The Page Limitation Chart indicates 3 pages per past performance; however, it is not clear for which section of the Volume III proposal. Section 1 requires Contract Descriptions with basic data and Section 2 requires narratives. Please clarify the page requirements for Volume III.

Government Response 43: As specified in Section L. ADDENDUM TO FAR 52.212-1, B.2.

(iii) VOLUME III – Past Performance. This volume shall contain past performance information regarding similar contracts. This volume shall not exceed 25 pages plus five pages for each major subcontractor, excluding Past Performance Questionnaire Forms.

Contractor Question 44: Section L – Proposal Instructions, (iii) Volume III – Past Performance:

Is there a limit on the number of past performances we can submit?

Government Response 44: No, there is not a limit on the number of past performance the contractor can submit.

Contractor Question 45: Section L – Proposal Instructions (iv) Volume IV – Cost/Price: In the Proposal Instructions the numbering appears to be conflicted. Please refer to pages 84-85. The numbering on page 84 stops at (5) and then picks up again on the next page at (12). Please confirm that we are not missing any content in the proposal instructions.

Government Response 45: The Government confirms that there are no missing content in the proposal instructions. The sentence numbered (12) has been changed to (6) in the solicitation.

Contractor Question 46: Section L – Proposal Instructions (iv) Volume IV – Cost/Price: The top of page 85 of 363, the instructions ask for a Cost DVD-R. Please confirm that a DVD with pricing data is not required.

Government Response 46: The Government confirms that a DVD with pricing data is not required.

Contractor Question 47: Extension request. The turn-around time between site visit, RFIs, and final submission is very short for a solicitation of this size and complexity. Will the government consider an extension on the final submission deadline?

Government Response 47: Amendment 0003 extends the submission date to 16 April 2024 at 9:00am Eastern.

Contractor Question 48: Labor Categories: Can the government please provide any associated contract labor categories associated with these locations?

Government Response 48: The Facility Support Services is a new requirement; there is no incumbent. This requirement is a consolidated effort. The current O&M contractor labor force consists of management, administrative (managing work and facility records), electricians, HVAC technicians, general maintenance workers, custodial workers (to include supervisory), grounds maintainers; however there are many other specialized labor s (HVAC controls, high voltage electrician, generator mechanic, HVAC mechanic, elevator technician, fire alarm technician, carpenters/framer, painter, pest controller, and others) that do not generate a fulltime requirement. Some of these part time requirements are recurring based on the scope of the contract and necessitate a habitual sub-contract relationship for FFP scope or demand based CPPF response capabilities (eg. response to critical utilities infrastructure failures that are beyond the specialized expertise in the contractor’s full time work force), while others are non-recurring and sourced when required or requested.

Contractor Question 49: 24/7 Coverage: Are there any 24/7/365 coverage requirements beyond on-call?

Government Response 49: No, with exception on annual 24-hour auxiliary generator testing typically performed at both sites in April through May in advance of the Atlantic Hurricane Season (June through November), or in the event of an actual storm in which case selected Government and Contractor personnel may be required to remain on the installation during the storm, typically 24-72 hours, in order to ensure critical electrical and HVAC systems remain functional. Facilities at both sites were designed and constructed to withstand Category 5 Hurricane winds and have significant resiliency and redundancy features (duel commercial power feeds, auxiliary power, excess HVAC capacity, etc).

Contractor Question 50: Building Automation System: Can the government confirm if automation systems utilize pneumatic controls? If yes, what percentage of controls utilize pneumatics?

Government Response 50: The Government confirms there is no automation systems that utilize pneumatic controls.

Contractor Question 51: Equipment Inventory: Can the government confirm the provided building equipment inventories are complete and up to date?

Government Response 51: Yes, the Government confirms the provided building equipment inventories are complete and up to date.

Contractor Question 52: Fire Suppression Systems: Are there any specialty fire suppression systems associated with hangers/flight line?

Government Response 52: No. There are no specialty fire suppression systems associated with the hangar/flightline, the hangar is used for administrative and storage purposes and not used or maintained for aircraft maintenance by the Army.

Contractor Question 53: Fitness Centers: Are there any special requirements for cleaning/maintenance of fitness center flooring including courts, rubber flooring?

Government Response 53: (DPW) Yes. There are special requirements for cleaning/maintenance of fitness center flooring including courts, rubber flooring.

Contractor Question 54: Interior/Exterior Lifts: Are there any interior or exterior lifts available for contractors use?

Government Response 54: No, there are no interior or exterior lifts available for contractors use.

Contractor Question 55: Parking: Is onsite parking provided at no charge to contractor employees?

Government Response 55: Yes, onsite parking is provided at no charge to contractor employees.

Contractor Question 56: Parking: Is onsite parking provided at no charge to subcontractors?

Government Response 56: Yes, onsite parking is provided at no charge to subcontractors.

Contractor Question 57: Pest Control: Is alligator control/removal included with pest control?

Government Response 57: There has never been a requirement to remove an alligator on either of the installation’s site; if there were such a requirement it would be performed as an OWO requested by the government at that time. Wildlife removal is a rare occurrence, and too infrequent to generate a predictable recurring requirement.

Contractor Question 58: Solicitation Section 2.1.2.1: During the Phase-In period, will the incumbent contractor be responsible for all services while the new awardee conducts hiring/onboarding of new employees and subcontractors and other startup activities?

Government Response 58: Yes, during the Phase-In period the current contractor will be responsible for all services while the incoming contractor conducts hiring/onboarding of new employees and subcontractors and other startup activities.

Contractor Question 59: Solicitation, Section 2.1.11.6.1: This section indicates the contractor must issue uniforms to subcontractors. Please confirm that subcontractors may wear their own company uniforms while on site performing services or does the Government require that the Prime Contractor issue uniforms to subcontractors who only visit the site periodically?

Government Response 59: Subcontractor personnel who are not working on site full time may wear their own company uniforms.

Contractor Question 60: Solicitation, Section 2.2.5: This section references the O&M Manual Digital Library. Can the government confirm this is being maintained by the current contractor and that it is up to date?

Government Response 60: The Facility Support Services is a new requirement; there is no incumbent. Yes, the Government and current O&M contractor are maintaining an O&M Manual Digital Library that, along with any updates, will be provided to the Government who will provide those to the to the incoming contractor.

Contractor Question 61: Solicitation, Section 2.5.1.1.1: Regarding Force Protection Condition, can the Government provide a list of services deemed “mission essential”?

Government Response 61: The services required would depend on the nature and duration of FPCON changes. Initially, minimum essential services would consist of maintaining utility systems operational, custodial services necessary to maintain restrooms, solid waste removal, etc (Similar to when we reduce to minimum essential operations during a Hurricane with less than 100 personnel on site). Much would depend on what Government staff and functions remained operational, if the FPCON condition continued for an extended period, other services, up to and including all normal services would eventually be required. In other words, these are situation decisions. The contractor should assume that in most cases, reduction in services would be short duration (less than 72 hours) and the contractor would need to resume full services within that time frame.

Contractor Question 62: Solicitation, Section 2.5.1.1.2: Regarding Personnel Security Clearance Requirements, is the successful bidder required to have staff who are dedicated to specific areas, such as SCIFs, and/or agencies?

Government Response 62: The successful offeror is required to have sufficient personnel with SECRET clearances to perform services required in the PWS unescorted in two open storage secret facilities (Bldg 1 SOUTHCOM HQ at the Doral/SOUTHCOM site and Bldg 600 SOCSOUTH HQ at the Homestead/SOCSOUTH site).

Contractor Question 63: Solicitation, Section 3.5: Regarding the Customer Feedback Program, does the government have a current electronic means for tracking customer satisfaction? Will you please provide name of software?

Government Response 63: Yes, the Government has an electronic feedback system that we use to collect feedback on performance of services, however it is a DoD web based system and cannot be provided to the contractor. When feedback is received that related to contracted services, the DPW will pass the feedback on to the contractor.

Contractor Question 64: Annex D, Section 2.2 – Special Event Cleaning: Can the government provide details such as number of events per year, number of associated attendees?

Government Response 64: The Government cannot provide details such as number of events per year, number of associated attendees. Special Events Cleaning in this requirement is based on demand, but the requirements are typically less than 300 hours annually and have always been accommodated without increasing normal staff.

Contractor Question 65: Annex D, Section 2.2 – Special Event Cleaning: Can regularly scheduled staff be used to fulfil this requirement?

Government Response 65: Yes, regularly scheduled staff may be used to fulfill Special Event Cleaning.

Contractor Question 66: Annex D, Section 2.11 – Dusting: This requirement seems to infer cleaning in private offices which was previously excluded. Can the government confirm if cleaning is required in private offices?

Government Response 66: Yes, IAW Annex D, Section 2.11 – Dusting, the Government confirms dusting in private offices.

Contractor Question 67: Annex D, Section 2.13 – Widow Washing: Can the government confirm the frequency requirements for interior and exterior window washing?

Government Response 67: Yes, as stated in Annex D, Section 2.13, the Government confirms the frequency requirements for interior and exterior window washing.

Contractor Question 68: Annex D, Section 2.14: The CDC hours of operation (0600-1800) differ from normal operating hours. Can the government confirm the hours contractor should have staff on site?

Government Response 68: Yes, the Government confirms the CDC hours as per Annex D, Section 2.14: The CDC hours of operation (0600-1800). During hours of operation, the only cleaning would be emergency unscheduled cleaning when requested by the Government, all scheduled cleaning in the CDC must be performed after normal operating hours.

Contractor Question 69: Annex F Section 2.2.14 – Special Services: Will these services be covered under the base contract or reimbursable.

Government Response 69: These services would be ordered by the Government when required as an OWO, CPFF (Cost Reimbursable).

Contractor Question 70: Annex H, Section 2.1.1: Regarding the BUILDER SMS, is the contractor expected to provide a dedicated team member for this requirement or can it be filled by another position? Are there any special certification requirements to access this system?

Government Response 70: Given the relatively small size of the installation and facilities, this information would be requested by the Government to provide information when a facility component is changed, and the information would then be entered into BUILDER SMS by the Government; there is no requirement for the contractor to access the system or have any special qualifications or certifications with the system.

Contractor Question 71: Solicitation Annex A, Section 2.2.8.6 and Section 2.3.1: Regarding the Technical Document Library / Maintain As-Builts, can the government confirm if there is a CAD (or similar software) aspect of this requirement requiring specialized training?

Government Response 71: There are no requirements for the contractor to maintain CAD capability, however the contractor will be required to provide red-line mark-ups associated with minor facility alterations/improvements that are performed by the contractor (typically by hand on PDF versions of As-Builts) ; any CAD updates will be performed by the Government based on these red-line updates.

Contractor Question 72: Solicitation Section 2.5.1.13: This section states" Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” Can the government confirm the level of security requirements for any/all positions?

Government Response 72: The Government confirms that level of security requirements is determined by the position. The highest level for these requirements is SECRET.

Contractor Question 73: Annex F, Section 3.0 Work Capability Levels: The chart in this section is very difficult to read. Can a clean copy be provided as a separate attachment?

Government Response 73: The Government will provide a clean copy of Section 3.0 Work Capability Levels.

Contractor Question 74: PWS 7.3. The PWS references several Technical Exhibits that do not appear to have been provided, including A03, A03.01, A05.01 and A06. Please provide the missing Technical Exhibits.

Government Response 74: The following Technical Exhibits will be provided with the Government Responses: TE’s A03, A0.3.01, A05.01 and A06.

Contractor Question 75: PWS 7.4.2. Pending provision of Technical Exhibit A05.01 (Contractor Administrative and Storage Space), will the government provide sufficient and appropriate space to store contractor materials, equipment and vehicles?

Government Response 75: Yes, the Government will provide sufficient and appropriate space to store contractor materials, equipment and vehicles.

Contractor Question 76: General. Would the government consider a 7–14-day extension from the Government’s response to Questions, to allow Industry to account for any changes?

Government Response 76: Amendment 0003 extends the submission date to 16 April 2024 at 9:00 am Eastern.

Contractor Question 77: L.B.2.(ii).(2).(a). The Government requires offerors to address Element (a) 1 which states, “(a) Element 1: The contractor provided documentation that it has personnel fully qualified and possessing all required licenses and clearances to complete the work specified in the PWS.” Please specify specifically what types of documentation are required for offerors to address this requirement? Is it the intent of the Government for all offerors to provide an approach to ensuring that it has personnel fully qualified and possessing all required licenses and clearances to complete the work specified in the PWS?

Government Response 77: The contractor must determine the documentation which they submit that it has personnel fully qualified and posses all required licenses and clearances to complete the work specified in the PWS. Yes, it is the intent for all offerors to provide an approach to ensuring it has personnel fully qualified and process all required licenses and clearance to complete the work specified in the PWS.

Contractor Question 78: L.B.2.(iv).(3). All final monetary extensions shall be in whole dollars only. Electronic copies of the cost/price proposal are required. Electronic copies shall be submitted to the Contracting Officer and Contract Specialist (catherine.p.richardson.civ@mail.mil and antonio.r.jones6.civ@mail.mil), using Microsoft Excel. Cost/Price proposal disks shall not be in “read only” format. No worksheets shall be hidden. Is the Government expecting a file sent via email or a disk as the above statement seems contradictory.

Government Response 78: The following verbiage has been deleted from Section L.B.2.(iv).(3): Cost/Price proposal disks shall not be in “read only” format. The Government is expecting the contractor to submit a file sent via email and not a disk for Cost/Price.

Contractor Question 79: L.B.2.(iv).(1). Page 85. Electronic Copy. Cost DVD-R requirements:

Files contained on the Volume IV Cost/Price may no be password protected. Electronic links are only permissible within the Cost/Price Volume. If files contain links, the links must be intact and maintained through all revisions. The Offeror shall not include pivot tables in Excel spreadsheets. The Offeror shall provide a completed Section B Supplies or Services and Prices/Costs and shall complete. Is the Government expecting the Contractor so submit a disk for Cost/Price?

Government Response 79: The word DVD-R has been deleted from Section L. B.2.(iv).(1).

The Government is not expecting the contractor to submit a disk for Cost/Price.

Contractor Question 80: L.B,1.c. (Page 78)/L.B.2. (iii) (Page 80) There appears to be conflicting information on page count for Past Performance. The table in the ITO, says 3 pages per reference. The description says 25 pages for the performance volume, PLUS five pages for each major subcontractor. Does the government want all subcontractor past performance examples to fit into a single five-page response? If there are multiple subcontractor citations, can they exceed the 5 pages or be considered as part of the 25 pages overall?

Government Response 80: The Government has changed the page count from 3 to 5. As specified in Section L. ADDENDUM TO FAR 52.212-1, B.2. (iii) VOLUME III – Past Performance. This volume shall contain past performance information regarding similar contracts. This volume shall not exceed 25 pages plus five pages for each major subcontractor, excluding Past Performance Questionnaire Forms.

Contractor Question 81: Site Visit. Can the government clarify that there is no on-site storage space for contractors' equipment and tools? If not, would the government authorize the contractor to have a small container and/or trailer to store equipment used in the execution of the requirements?

Government Response 81: Space provided for the contractor is indicated in TE 05.01, the Government will consider allowing the contractor to have a small container on site, however there is limited space for this on the Doral/SOUTHCOM site; the contractor should submit any requirements as part of their proposal for consideration by the Government.

Contractor Question 82: Pricing. Since the government is requiring contractors to use Goodwill Industries, can the government provide guidance on how to price the grounds maintenance (Grass Cutting) requirement? Will the government be providing a plug number to use, do not price grass cutting, or will Goodwill Industries be providing a cost to bidders?

Government Response 82: The Government will provide a negotiated (between the Government and the Ability One contractor) price in CLINs 0010AA /0010AB/ 0011AA/ 0011AB. The contractors will not price for grass cutting.

Contractor Question 83: Technical Exhibit D01.03ARS – USAG-Miami ARS, Doral Bldg 3.

Please clarify the square footage within Building 3 to be serviced by Custodial Services. Are services required for the entire facility (97,920 SF) or only Zone 1 (40,985 SF)?

Government Response 83: The entire 97,920 SF receives services, however only the Zone 1 (40,985 SF) is receiving Adjusted Reimbursable Services (ARS) above Army Baseline Service Levels. The majority of the remaining space receiving services is the Fitness Center and the Child Development Center, both of which have unique baseline service levels as indicated in TE D00 (Baseline Service Levels).

Contractor Question 84: Section B - Supplies or Services and Prices. Please confirm that the ceiling amount for CLIN 0023 and options ($2,912,000) is additive to, and not inclusive of, any other CLINs in Section B. Also, please clarify the intent of the COEFFICIENT in CLIN 0023 – is the Government seeking a dollar value breakdown?

Government Response 84: Yes, it is additive to other CLINs. This is an annual (for the contract ordering period) ceiling for the performance of FFP negotiated ID/IQ task orders when requested by the Government. The majority of this work is expected to be minor facility maintenance and repair projects, or minor improvement and alterations projects, and potentially larger grounds maintenance requirements (other than Grass cutting/trimming/edging).

Contractor Question 85: Technical Exhibit D02.02ARS – SOCSOUTH ARS, Homestead Bldg

736. Please clarify the square footage of this building receiving custodial services. The first paragraph of the technical exhibit referenced at left states 2,355 SF, while the next paragraph states 66,020 SF. Further, Technical Exhibit D02.02 - Homestead Bldg 736 states 3,355 SF

Government Response 85: Bldg 736 square footage services is 2,355 SF, a corrected version of TE D02.02 has been provided with the Government’s Responses.

Contractor Question 86: Section L.B.1.c/2.iii B. Proposal Submission. The table listing page limits shows past performance examples are limited to three pages each. In Paragraph 2.(iii), the Prime contractor’s performance is limited to 25 pages and subcontractors’ performance is limited to five additional pages per contractor. Will the Government please clarify the response length for Prime contractors' past performance examples?

Government Response 86: As specified in Section L. ADDENDUM TO FAR 52.212-1, B.2.

(iii) VOLUME III – Past Performance. This volume shall contain past performance information regarding similar contracts. This volume shall not exceed 25 pages plus five pages for each major subcontractor, excluding Past Performance Questionnaire Forms.

Contractor Question 87: Section L.B B. Proposal Submission Requirements. Paragraph 1.

Paragraph 1 states, "The technical proposal shall have the following: Times New Roman, Size 10…