Attachment_6_-_Draft_Past_Performance_Cover_Letter_and_Questionnaire_Ready.docx

THIS QUESTIONNAIRE, WHEN COMPLETED, MUST BE TREATED AS SOURCE SELECTION SENSITIVE INFORMATION IN ACCORDANCE WITH FEDERAL ACQUISITION REGULATION (FAR) 2.101 AND 3.104 AND MUST NOT BE DISCLOSED TO ANYONE OUTSIDE THE U.S. GOVERNMENT INCLUDING THIS CONTRACTOR

Attachment 6 Past Performance Cover Letter and Questionnaire

Command Information Management System (CIMS) III Past-Performance Questionnaire Instructions:

1) Offeror: Offerors interested in bidding on the CIMS III Solicitation # W91260-17-R-0001 shall fill out questionnaire sections 1 & 2 for each past performance citation being submitted in the Past Performance Volume of their proposal. Offeror shall forward the attached cover letter and questionnaire to the referenced point of contact (POC) and request the POC complete and forward prior by the stated suspense date to the Contracting Office POC’s. Other than copying to your letter head and completing the fill-in’s, the cover letter (POC’s etc.), shall not be change by the offeror in any way.

It is the Offerors responsibility to ensure past performance citations are received from each reference.

THIS QUESTIONNAIRE, WHEN COMPLETED, MUST BE TREATED AS SOURCE SELECTION SENSITIVE INFORMATION IN ACCORDANCE WITH FEDERAL ACQUISITION REGULATION (FAR) 2.101 AND 3.104 AND MUST NOT BE DISCLOSED TO ANYONE OUTSIDE THE U.S. GOVERNMENT INCLUDING THIS CONTRACTOR

MEMORANDUM FOR: (Reference POC)

FROM: (Offeror’s Address and POC)

SUBJECT: Past Performance Questionnaire for Contract ____________________________________

1. We are currently responding to request for proposal # W91260-17-R-0001 issued by the Army Contracting Command – Redstone Arsenal (ACC-RSA) Colorado Springs Contracting Office for the Command Information Management System III (CIMS III) contract.

2. The major consideration in proposal evaluation is verification of our past performance on contracts which reflect our ability to perform on the proposed effort. This acquisition requires that we provide a past performance questionnaire to you since I believe you have first-hand experience with our performance on the contract, identified in the subject line.

3. It is extremely important to us that you please take a few moments to complete sections 3 and 4 of the attached questionnaire. Once completed, the detailed information contained in the questionnaire is considered Source Selection Sensitive and will NOT be released to us, the Offeror. Return responses directly to the contracting office as soon as possible, but not later than TBD by encrypted e-mail:

· Rachel M. Hickenlooper, Contracting Officer

ACC-RSA-CCAM-CAC

350 Vandenberg Street Peterson AFB, CO 80914-4914 rachel.m.hickenlooper.civ@mail.mil Phone: (719) 554-8754 (DSN 692)

· Cynthia K. Gama, Contract Specialist

ACC-RSA-CCAM-CAC

350 Vandenberg Street Peterson AFB, CO 80914-4914 cynthia.k.gama.civ@mail.mil Phone: (719) 554-1989 (DSN 692)

4. If you have any questions about completing the questionnaire contact either the Contracting Officer or Contract Specialist identified above for assistance.

5. Do NOT send a copy of the completed questionnaire to us. This information is intended for Government use only.

6. I appreciate your assistance and prompt response.

(Offeror’s POC) Encl.

Past Performance Questionnaire

SECTIONS 1 & 2 TO BE COMPLETED BY THE OFFEROR

SECTION 1: CONTRACT IDENTIFICATION

Proposal Citation # _____________________________________________________________________________

Contractor: ___________________________________________________________________________________

Contract number and/or program title: _____________________________________________________________

Contract type: _________________________________________________________________________________ (firm-fixed-price, fixed-price with performance incentives, cost-plus-fixed-fee, etc.)

Period of performance: __________________________________________________________________________

Contract value at award: ________________________ Final/current value: ____________________________

Reasons for differences between initial contract value and final contract value: _____________________________

Did/Does this contract involve any classified work? [ __] No [ ] Secret [ ] Top Secret [ ] SCI [ ] Other

Prime Contractor on the referenced contract? (check yes or no) [ __ ] YES [ __ ] NO

SECTION 2: DESCRIPTION OF CONTRACT EFFORTS

The contractor cited in Section 1 is submitting this questionnaire due to one or more similarities (its relevance) with the planned Command Information Management System III (CIMS III) requirement they are planning to bid on. The CIMS III contract provides U.S. Army Space and Missile Defense Command/Army Forces Strategic Command (USASMDC/ARSTRAT) with Information Technology (IT) Operations and Maintenance. The CIMS is the overall command enterprise and support architecture comprising the primary functional IT entities required to support the command’s sustaining operations. The contractor shall support all functional areas to include, but not limited to: Program Management, Help Desk, Cybersecurity, Network Administration, Systems Administration, Software Development, Systems Integration and Maintenance, and Infrastructure and Cabling for an Indefinite Quantity Indefinite Quality (IDIQ) contract with hybrid Contract Line Item Number (CLIN) types to include firm-fixed price, labor hour, and cost-plus fixed-fee.

The contractor cited in Section 1 believes the contract cited in this questionnaire is similar in one or more ways to the CIMS III requirements; therefore suitable to use as past performance evaluation for one or more of the following reasons:

Contract monitored performance of a secure network similar to CIMS I

II

Contract provided on-call network configuration and maintenance of equipment similar to CIMS I

Contract provided training, operations support, and/or technical assistance to Government operators of network equipment.

Contract provided system adaptation support to facilitate improvements to and installations of network equipment.

Contract provided supply support and services for network equipment

Contract provided Multi-tier Help Desk Support similar to

CIMS III

Contract provided software, firmware, and database support a nd services

Contract managed subcontractors

Contract required staffing with personnel that required Secret or higher clearances

Contract required an accounting system approved for “cost plus fixed fee” proposals and billing.

Rating Definition Rating Definition Exceptional Performance meets contractual requirements and exceeds many requirements to the customer’s benefit.

Very Good Performance meets contractual requirements and exceeds some to the customer’s benefit.

Satisfactory Performance meets contractual requirements.

Marginal Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet implemented satisfactory corrective actions.

Unsatisfactory Performance does not meet contractual requirements and recovery is not likely in a timely manner. Contractor's corrective actions to date are ineffective.

Not Applicable Not applicable or unknown. Did not observe performance in this area.

Does this contract include a subcontracting plan? (check one) [] YES or [] NO

Is small business subcontracting under this contract included in a comprehensive small business subcontracting plan? (check one) [] YES or [] NO

Is small business subcontracting under this contract included in a commercial small business subcontracting plan? (check one) [] YES or [] NO

To what extent did the contractor’s actual subcontracting awards compare to the goals?

Comments:

Theresa Coffenberry

Contracting Officer

SMDC-RDC-CA, CAMO

350 Vandenberg Street Peterson AFB, CO 80914-4914

(719) 554-8441 Theresa.coffenberry@us.army.mil

Jennifer Baker Contract Specialist

SMDC-RDC-CA, CAMO

350 Vandenberg Street Peterson AFB, CO 80914-4914

(719) 554-6210 jen.d.baker@us.army.mil ernment Furnished Equipment.

Rating Definition The contractor offers the following additional explanation as to why cited contract is relevant to the CIMS III effort:

SECTIONS 3-5 TO BE COMPLETED BY THE CUSTOMER/RESPONDENT

SECTION 3: RESPONDENT INFORMATION

Evaluator’s name:__________________________________________________________________________ Title: ____________________________________________________________________________________ Organization and/or office symbol: ____________________________________________________________ Phone number/fax number: __________________________________________________________________ Mailing address: __________________________________________________________________________ E-mail address: __________________________________________________________________________ Dates of involvement in program/contract:______________________________________________________ Evaluator’s role on subject contract: __________________________________________________________ Performance dates reported in PPIRS, if any (enter N/A, if unknown):________________________________

SECTION

: RESPONDENT PERFORMANCE EVALUATION

For each question below, please rate the contractor’s quality of performance from unsatisfactory to exceptional (as defined below) and please provide comments supporting your rating. A rating of N/A should be used if either the question is not applicable or the answer is unknown.

PART A: PAST PERFORMANCE INFORMATION

a. QUALITY OF PRODUCT/SERVICES

6. How well did the contractor suggest alternative approaches to problems?

E VG S M U N/A

b. SCHEDULE

c. COST CONTROL

d. BUSINESS RELATIONS

e. MANAGEMENT OF PERSONNEL

3. How would you rate the contractor’s ability to retain and/or replace key contract personnel?

E VG S M U N/A

f. TECHNICAL PERFORMANCE

PART B: OVERALL ASSESSMENT

a. QUALITY OF PRODUCT/SERVICES. E VG S M U N/A

Overall how would you rate the contractor’s quality of service provided on your contract?

Comments:

b. SCHEDULE. E VG S M U N/A

Overall how would you rate the contractor’s ability to meet critical milestones for the project?

Comments:

To what extent was documentation (to include change order proposals) submitted on time?

Comments:

c. COST CONTROL. E VG S M U N/A

Overall how would you rate the contractor’s final contract cost result in valued re-use of “excess” funds, under-run, target cost, or overruns?

Comments:

Did contractor adequately explain differences from target cost? Yes No N/A Comments:

d. BUSINESS RELATIONS. E VG S M U N/A

Overall how would you rate the contractor’s cooperation and ability to work as a team with the Government?

Comments:

e. MANAGEMENT OF PERSONNEL. E VG S M U N/A

Overall how well did the contractor manage their personnel to provide the quality and quantity of personnel it proposed?

Comments:

Did employee turnover or lack of qualifications cause performance problems? Yes No N/A Comments:

Did the contractor commit adequate resources to meet the requirements of the contract? Yes No N/A Comments:

f. TECHNICAL PERFORMANCE. E VG S M U N/A

Overall how would you rate the contractor’s technical performance on the contract?

Comments:

g. From your total experience managing programs and/or contracts, how well did the contractor meet your overall expectations with regard to their performance in meeting the objectives and requirements of the contract?

E VG S M U N/A

h. Did the contractor manage multiple task orders on the contract? Yes No N/A

If Yes, how many task orders was the contractor responsible for over the completed period of performance on the contract and what were the ceiling amounts for each task order listed? __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Overall, how well did the contractor manage and administer the multiple task orders?

E VG S M U N/A

i. Would you recommend this contractor to perform a similar effort to CIMS III? Yes No N/A Please explain: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

j. In your opinion, what was the contractor’s strongest attribute and why?

k. In your opinion, what was the contractor’s weakest attribute and why? Did the contractor correct or attempt to correct the weakness? ____________________________________________________________________________

l. Given the opportunity, would you hire this contractor again?

Definitely Would Probably Would Probably Would Not Definitely Would Not

Please explain: _________________________________________________________________________________

m. Please provide any additional comments concerning this contractor’s performance, as desired.

Thanks for supporting this source selection!

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