IC-OUM-08002_2.3_B3.pdf

IC-OUM-08002 Rev 2.3 2/14/2018

Operator User Manual for the Operating System of FLEXTRAIN Video Take Home Package (VTHP) Rack

Date: 14 February 2018

Prepared by: Tommy Swanson

IC-OUM-08000 Rev 2.3

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

CHANGE LOG

CHANGE / REVISION RECORD

Revision Page(s) Description of Change Made By Date Approved By

2.0 All Initial Release T Swanson 02/1/2018

2.1 4,7 Changed format J DePersis 2/14/2018

2.2 All Removed trade marks T Swanson 2/14/2018

2.3 5 Change format J DePersis 2/14/2018 James

DePersis

Table of Contents

1. Introduction

1.1 General Information

1.1.1 Scope

1.1.2 Safety

1.1.3 Security

1.1.4 List of Abbreviations/Acronyms

1.2 Equipment Description

1.2.1 Equipment Characteristics, Capabilities, and Features

1.2.2 Equipment Data

1.3 Principles of Operation

2. Operating Instructions

2.1 Description and Use of Operator’s Controls and Indicators

2.2 Operation under Usual Conditions

2.2.1 Preparation for Operation

2.2.2 Operation

2.2.3 Shutting Down

2.2.4 Removal

2.2.5 Preparation for Storage

2.2.6 Preparation for Shipment

2.3 Operation under Unusual Conditions

2.3.1 Unusual Environment

2.3.2 Emergency Procedures

3. Operator Maintenance Instructions

3.1 Troubleshooting

3.2 Maintenance Procedures

4. Special Tools/Installation Equipment

5. Appendix

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Table of Figures Figure 1. Two person lift Figure 2. Top and Bottom Transit Cases Stacked Figure 3. VTHP system in operation Figure 4. VTHP system in operation Figure 5. Video Switcher SE-900 Figure 6. Back of the Digital Video Switcher SE-900 Figure 7. Control Panel in the un-powered setting Figure 8. Control Panel in the system powered on Figure 9. Monitor with 8 sources, with NEXT and a Program screen Figure 10. Shows each card flows to an individual monitor screen/purpose Figure 11. DN 500 with removeable drive Figure 12. USB Recorder Figure 13. DVD Recorder VRD-MC10 Figure 14. RKC 800 Audio Mixer (Front) Figure 15. RKC 800 Audio Mixer (Front and Rear) Figure 16. SCM 800 Audio Mixer (Front and Rear) Figure 17. A UPS Control Panel Figure 18. Camera G20 (Front) Figure 19. Camera G20 (Front) Figure 20. Camera accessories Figure 21. VTHP Rack in operation Figure 22. Triod Figure 23. T-Bar Figure 24. Pan Tilt Head with Remote Figure 25. LANC Handheld Remote Figure 26. Top Tray of Accessory Kit Figure 27. Bottom Tray of Accessory Kit Figure 28. XLR Cable Figure 29. BNC Cable Figure 30. RCA Cable Figure 31. LANC Cable Figure 32. S-video Cable Figure 33. DVI Cable Figure 34. Pan Tilt Cablet Figure 35. Power Diagram

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 36. Audio Break Out Panel on VTHP Rack Figure 37. Audio Break Out Panel on AUX Rack Figure 38. Composite Cable Figure 39 Example of an event Location Figure 40. Example of an event cabling Figure 41 DN500 Drive External Drive Slot Figure 42. DN500 Drive Counter Window Figure 43. DN500 Drive Play Record Button Figure 44. DN500 Drive Menu Key Cable Figure 45. DVD Recorder Player Menu Figure 46. DVD Recorder Record Button Figure 47. Finalize Screen Figure 48. Finalize Screen Cont Figure 49. DVI Connections Figure 50. VTHP System Palletized for Shipment Figure 51. Example of an VTHP System Cable Diagram

List of Tables

1. Introduction

1.1 General Information

1.1.1 Scope

This document provides material on set-up, operation, maintenance, and troubleshooting of the Video Take Home Package Mobil Studio and its components. The key principle of operation for VTHP is to receive live video and audio sources during an event and determine which signals should be used for the live master recording, and to produce high quality video take-home packages within short turn-around

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP) times. The equipment design and workflow, is very similar to that used in a television news studio or other live event recording environment, where multiple camcorders and microphones (mics) are routed through an audio/video (A/V) switcher, allowing a single program output to be sent to recording devices.

1.1.2 Safety

a) When moving the components of the VTHP stations, most major items require a minimum of two personnel to lift. Take special care when trouble-shooting the systems to avoid electrical shock, which may cause injury and/or damage to the equipment. The Uninterruptable Power Supply (UPS) should be powered down and have the battery disconnected when being shipped.

b) Cases

(1) Inspect latches for any damage.

(2) Wipe down outside of aluminum cases and inspect for corrosion.

(3) When moving VTHP cases, always use a two/four-person lift.

(4) Use caution when pushing kits in stack position as they are top heavy and could fall over on uneven Figure 1- Two person lift surfaces.

(5) After covers are removed, push latches back to locked position as objects can get snagged on them and they can cut you.

c) Cables

(1) Avoid hard bending or twisting of cables, as well as rolling over them with the kit, as this can cause a short or break in signal or other damage.

(2) Inspect all cables for dirt, breaks, knots or damage, and rectify any of these conditions.

(3) Inspect all connections/adapters for a secure fit and replace any damaged adapters.

(4) When running cables under floor a good idea is to wrap all connectors with plastic and secure with tape as water has been known to accumulate under the tents and leak through the floor.

1.1.3 Security

a) No part of the Pre-mobilization Training system hardware/software are classified. Protection of electronic and hard copy information created and stored is the responsibility of the user in accordance with applicable policies and local SOP.

b) Equipment not stowed in lockable transit cases should be secured together with a wire cable and lock routed through the handles of the VTHP and AUX Systems.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

1.1.4 List of Abbreviations/Acronyms

BNC Bayonet, Neil, Concelman COTS Commercial Off The Self CPR Cabling, Power, Reboot DVD Digital, Video, Disc DVI Digital, Visual, Interface FAE Field Application Engineer HDV High Definition Video HH Hand Held microphone LAV Lapel microphone RCA Radio Corporation of America SD Secure Digital VGA Video Graphics Array VTHP Video Take Home Package UPS Uninterruptable Power Supply

1.2 Equipment Description

The VTHP System has many internal components in the two transit cases also known as a rack. In addition, it will have a pelican case also known as the accessory kit which is used to care the accessories need for the support of the system.

This section will describe each device, and how to properly have them plugged into each other.

Figure 2- Top and Bottom Transit Cases Stacked

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 3 and 4- VTHP system set up in operation

1.2.1 Equipment Characteristics, Capabilities, and Features

1.2.1.1 Functions of Aluminum Transit Cases 1 and 2

The VTHP “rack” setup consists of two, stacked, silver cases on wheels. These cases have weight too them and should always be a two/four-person lift. These cases house all the electronics that are in the recording of any events.

1.2.1.2 Functions of SE-900 Digital Video Switcher Main Unit

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

The SE-900 Video (Mobile Studio) Switcher is the interface device in which a person can switch from one video source to another using a variety of wipes and transitions. The SE-900 utilizes 8 source inputs and one main output that is recorded on the hard drive as well as the DVD burner, USB recorder, and the camcorders SD cards. The Mobile Studio 900 is custom-configured for VTHP production and includes rack-mounted components, organized into upper and lower modules. There is a fully detailed product manual for each component may be found in the MS-900 manual binder that is stored with each kit.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 5- Digital Video Switcher SE-900

Figure 6- Back of the Video Switcher SE-900

1.2.1.3 Functions of Functions of SE-900 Digital Video Switcher Control Panel ** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

The Control Panel is a desk mount unit which attaches to the Base Unit via a single (Sub-D 9 pin) cable.

The Control Panel has all controls, and a series of set up menus for configuring the SE-900.

Figure 7- Control Panel in the un-powered setting.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 8- Control Panel in the system powered on.

1.2.1.4 Functions of TLM-170 Monitor, Multi Image Preview

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

The monitor slides out to display the preview and program output of the switcher respectively. The monitor can be setup to switch to other video input sources but should be primarily be set to display the output of the switcher. Below the preview and program boxes are your other live feeds totaling up to eight. With advent of Orion, a VTHP operator typically needs only seven of these eight feeds.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 9- Monitor with 8 sources, with NEXT and a Program screen.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

PGM NEXT 8 7 6 5 4 3 2 1

Figure 10- Shows each card flows to an individual monitor screen/purpose.

1.2.1.5 Functions of DN 500 Video Hard Drive

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

The data video hard disk recorder is the primary recording medium for the VTHP system. With a high memory capacity, operators can record hundreds of hours of video on multiple tracks. Take advantage of tapeless acquisition in even the roughest conditions by recording in DV & HDV. Users of the DN-500 can make capturing an event of the past with DV & HDV recording while monitoring on a standard video monitor (SD Only). Once you have completed your recording simply eject the hard drive carrier.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 11 - The DN 500 with removeable drive.

1.2.1.6 Functions of USB Recorder

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

The USB recorder (PMR-203) models are suitable for business, professional and industrial applications.

The USB recorder firmware includes no watermarking in the video recordings. The preferred recording parameters, other than the default, can be set through USB recorder desktop utility and stored automatically to flash drive for future use.

Figure 12 - USB recorder.

1.2.1.7 Functions of DVD Recorder VRD-MC10

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

This DVD recorder a standard recorder. It is used as another redundancy (2nd back up) in the recording of the event being recorded live should a failure happen in one of the other recording devices.

This equipment is located on the pull-out tray in the top transit case. It is hard wired in to the rack both video connections as well as for power.

Figure 13- DVD Recorder VRD-MC10

1.2.1.8 Functions of XLR Connector RKC800

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

Use the RKC800 XLR Connector Kit to connect XLR and phono pin connectors to SCM810 and SCM800 microphone mixers. The RKC800 occupies a single rack space in a standard width audio equipment rack.

Its front panel contains eight latching XLR input connectors, two XLR output connectors, and gold-plated AUX In and AUX Out (two each) phono jacks. Input connectors from the RKC800 are hardwired, and AUX and line out connectors contain resistive circuitry

Figure 14- XLR connector RKC 800 Audio Mixer (Front)

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 15- XLR connector RKC 800 Audio Mixer (Front and Rear)

1.2.1.9 Functions of Microphone Mixer SCM800

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

The microphone mixer model SCM800 is a full-featured, eight-channel microphone mixer for sound reinforcement, general audio recording, and audio-visual systems. Any low-impedance, balanced dynamic or condenser microphone, including a wireless microphone system, can be used with the SCM800 mixer. Each SCM800 accepts up to eight microphone-on line–level inputs and one aux-level input (two input jacks feed the same channel).

Figure 16- Microphone SCM 800 Audio Mixer (Front and Rear)

1.2.1.10 Functions of UPS

All power is routed through the Uninterruptible Power Supply or UPS in the lower module. This permits power retention for a period of 3 to 5 minutes should the generator that powers the AUX fail.

Figure 17, shows the control panel of the typical UPS.

i) To power on:

(1) Press the button that has a vertical line and the word “Test”.

(a) If it does not power on, check to see if the battery is connected and the power connector is plugged in.

(2) If any of the lights above the power button are lit (amber or red), contact your lead or a FAE to troubleshoot /replace the UPS.

1.2.1.11 Functions of Camera G20

** For the complete understanding and operating of this unit, read the manufactures owner’s manual.

** This is a COTS item = Commercial Off The Shelf item

These are the main source of input into the recording VTHP system. The VTHP system is kited with three cameras to capture the event. Two will be on a T-Bar mounted to a tripod. Then one camera on a tripod by itself.

Figure 17 - A UPS Control Panel

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 18- Camera G20 (Front)

All the cameras accessories are kept and travel in the VTHP Accessary kit “pelican”. This camera although comes with a power supply, it will also have a battery as a redundancy. The cameras will also be cabled for a direct recording into the VTHP rack for recording as well as having SD cards installed for a redundancy as well.

Figure 19- Camera G20 (Back)

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 20- Camera accessories

In Figure 21; below shows two of three cameras which are the mounted on the T-Bar mounted on one of two tripods which are all part of this kited system.

Figure 21 - VTHP rack in operation

1.2.1.12 Functions of T-Bar and Tripods

** For the complete understanding and operating of these units, read the manufactures owner’s manual.

** The following are COTS items = Commercial Off The Shelf item

a) Tripods Used to support a steady filming platform. These tripods can be used with T-bars, remotes, or any combination needed. Two tripods per VTHP system.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 22 - Tripod Figure 23 - T-Bar

b) T-Bar Used to support additional items for a steady filming platform, Figure 20 above. The use of a T-Bar on a tripod reduces the storage, shipping, and size of the system by reducing the need for two vs three. The VTHP system uses the T-bar, remotes, or any combination needed. One T-Bar and two tripods per VTHP system.

c) Remotes ** The following are COTS items = Commercial Off The Shelf item

To support the filming, the below figures are two types of remotes that allow the operator to move the camera viewpoints, zoom, and angles during a live event. These are stored in the VTHP Accessory Kit. Each kit has one pan tilt head with remote and two LANC type remotes per VTHP system.

Figure 24- Pan Tilt Head with Remote Figure 25- LANC Handheld Remote

1.2.1.13 Functions of Accessory Case

** This is a COTS item = Commercial Off The Shelf item

Pelican case for storage with cables, power adapters, adapters and peripherals. This contains a top tray and the bottom half for cables and larger items.

Figure 26- Top Tray of Accessory Kit Figure 27- Bottom Tray of Accessory Kit

1.2.1.14 Functions of Cables

** This is a COTS item = Commercial Off The Shelf item

There are multiple cables used in support of all the different equipment items. Refer to the hand receipt for numbers of each cable needed.

XLR: primary audio cable used for mic inputs on the VTHP racks.

Figure 28- XLR Cable

BNC: Video cable that carries composite video and can be used in place of RCA. Has a locking mechanism on the male end and is the primary video connection used on the input panel.

Figure 29- BNC Cable

RCA: versatile cable that can carry audio or video.

Figure 30- RCA Cable

LANC: cable used to extend the reach of a zoom control to the camera. Normally used on the reverse camera.

Figure 31- LANC cable

S-video: carries a composite video signal with better contrast. Although the signal looks better, it had no locking mechanism, and can easily work its way out of its socket. Note the 4 pins on the male end.

Figure 32- S-video cable

DVI: Comes in three forms, DVI-A carries analogue signal, DVI-D carries a digital signal, DVI-I carries either analogue or digital signal

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 33 - DVI cable

“Pan tilt” cable: used to extend control of the pan tilt remote to the pan tilt head.

Figure 34- Pan tilt cable

1.2.2 Equipment Data

Not Applicable

1.3 Principles of Operation

Not Applicable

2. Operating Instructions

2.1 Description and Use of Operator’s Controls and Indicators The VTHP team uses a variety of production and post-production tools including camcorders, mobile studio 900 (MS-900), and related a/v production equipment. For redundancy, the live Program Output is recorded to a hard drive DN-500 and a DVD burner, and an USB recorder to USB drive while all camcorders record their Isolated feeds to their recording media (i.e., SD cards).

2.2 Operation under Usual Conditions

Not Applicable

2.2.1 Preparation for Operation

Not Applicable

2.2.1.1 Installation of Monitor and Control Panel Setup

a) The monitors is secured by two thumb screws, loosen and pull out towards the operator full.

Then rotate the screen monitor to the upright position.

b) The control panel is locked in to place for shipping in the up position by pins on both sides. To lower into position, pull both pins out completely, and push the control panel down to it stops.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

2.2.1.2 Power-up and Initialize

a) Remove VTHP Rack covers off both the top and bottom stacked cases

b) Connect the power cable from the top case power strip into the UPS in the bottom case.

c) Connect UPS To distro box behind AUX Rack, indicated by yellow box, on the opposite side that the AUX rack is plugged into with a 6’ extension cable.

Figure 35- Power Diagram

2.2.2 Operation

a) Remove VTHP Rack covers off both the top and bottom stacked cases

b) Connect the power cable from the top case power strip into the UPS in the bottom case.

c) Connect UPS To distro box behind AUX Rack, indicated by yellow box, on the opposite side that the AUX rack is plugged into with a 6’ extension cable

d) Connect HH, LAV, L and R shot gun Mic’s to Audio Break Out Panel with XLR cables. Audio should be set up as follows: HH(l); LAV (2); R-Shotgun(3); L-Shotgun(4).

Figure 36- Audio Break Out Panel on VTHP Rack

VTHP AUX

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

e) Connect the other End of the HH and LAV XLR cables into the mic outputs on the break out panel on the back of the AUX rack.

Figure 37- Audio Break Out Panel on AUX Rack

f) Place the shot gun mics in mic clips and secure to the projector frame, indicated by the blue dots on the diagram (shown below). Connect shotguns with 50’ XLR cables coming from channels 3 & 4 on the VTHP audio breakout panel. Double check the battery in each mic, also check to see that the mic is turned on by the position of the on/off switch.

g) Plug headphones in to HD and do sound check on HH and LAV as well as both shotgun MICS.

h) Set up two tripods on the left side of the video rack. this is where you will have your close-up camera (closest to you) and your wide shot camera (furthest from you). Attach two camera remotes to tripods and connect Wide and Close Up (CU) via composite cable to your cameras should be Set up on the following channels: Close up(l); Wide(2); Reverse(3).

Figure 38- Composite Cable Connection Layout

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

i) Take the second (third if no T-Bar) tripod and attach the plate to the pan tilt head and slide on to tripod. Attach one camera to the pan/tilt Remote head. Attached the LANC remote adapter to hot shoe.

**NOTE** LANC adapter only works on HF20 Camera and up.

j) Place Reverse Camera setup in the front right corner of the event, and attach the composite cable, The camera power, LANC, remote adapter, the pan/tilt and pan/tilt power cables to their own respective places. (shown here in dark green).

Figure 39- EXAMPLE of an event location

k) Camera settings-shutter priority (TV) 60: Manual white balance (cu-back wall; Rev-to front wall;

Wide-white background from switcher) Date and time set to current location. 480i, recording to SD card, Movie Mode. Complete initialize.

VTHP

AUX

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

l) To send any type of intro video out to AUX rack connect a BNC to RCA cable from the DVD CV out on the break out panel to the left projector, indicated by the light green below. For Audio Connect the RCA to XLR to the Surround sound output on the back of the DVD Player to Channel 3 Input on the AUX rack, indicated by red line from video rack to AUX rack

Figure 40- EXAMPLE of an event cabling

m) place HD [DN 500] external drive into slot and rotate lever to the locked position.

VT

HP

AU

X

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 41- DN 500 Drive, External Drive Slot

n) Power on and use buttons next to screen to navigate to a new track, (which is designated by 00:00:00:00).

Figure 42- DN 500 Drive, Counter Window

o) To record on hard drive, you must press play and record and the same time.

Figure 43- DN 500 Drive, Play Record Button

p) Place one SD card into each camera and make sure that the door is closed. to format card:

Figure 44- DN 500 Drive Menu Key Code

q) USB drive into USB recorder and a blank DVD into the DVD burner.

**NOTE** we only format the USB drive if it is full

r) To format the DVD for recording press, enter and scroll down using the directional pad and select the video source, in our case it will be S video. press enter. once disc has been formatted you should see the current camera image on the screen.

Figure 45- DVD Recorder Player Menu

s) Press the big record button to start the recording, when finished recording press the stop button.

Figure 46- DVD Recorder, Record Button

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

t) To finalize the disc, press the eject button and follow the commands.

Figure 47- Finalize Screen

Figure 48- Finalized Screen Cont.

u) Connect the four DVI Cables from channels 5-8 on the VTHP Rack to the two DVI Connectors on the AUX Break out panel and the two DVI cables hanging out of the bottom of the AUX Rack.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

Figure 49- DVI Connections

v) Finalize media, and recover SD cards from cameras and thumb drive from USB recorder.

2.2.3 Shutting Down

b) After the event is completed and you do not have another event following on for that day, you may start shutting down the system.

c) Once the recording is finished, you can begin gathering all the media - SD cards, hard drive, DVD disk, and the thumb drive and sit them to the side.

d) On the VTHP system, star by powering the cameras down, then the rack components starting with the SE900 Main Unit, then start at the top and work down to the UPS.

2.2.4 Removal

a) Once power is off, disconnect all items and cables for storage as per company SOP.

b) Once power if off, start recovering the items and un-cable the kit. Everything returns to the accessory kit or the transit cases.

c) The last step should be replacing the transit case doors back on to the cases.

d) The UPS battery should be disconnected for storage and shipment, but not if used daily.

2.2.5 Preparation for Storage

VTHP inventory and storage procedures may vary by location. A primary factor is the location and relative security of the site, which influences whether some equipment components can be left in the room/tent

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP) overnight, moved into crates overnight, and/or returned overnight. The VTHP operator will be briefed on the specific storage procedures. Wipe down all items, Tag and note any items needing replacement Follow storage as per company SOP.

2.2.6 Preparation for Shipment

Covers shall be removed and all components wiped down with some sort of alcohol wipe or electronics cleaning wipe. Canned air may also be used to remove dust and debris from inside of the rack and crevasses on the unit.

Perform a final inventory of all accessory cables and any additional devices that maybe associated with the system. Replace covers on the rack and remove top half of the transit case. Place both halves of the unit on a wood pallet with the wheels plate facing up. Place two metal shipping bands around the top and through the bottom of the pallet, securing the system to the pallet. Follow shipping procedures and documentation as per company SOP.

WARNING: DO NOT place any other palletized item or shipping crates on top of the VTHP system!!!

Figure 50- VTHP System Palletized for Shipment

2.3 Operation under Unusual Conditions

Not Applicable

2.3.1 Unusual Environment

Not Applicable

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

2.3.1.1 Lightning

All electronics should be powered off and follow all current SOPs for bad weather.

2.3.1.2 Strong Winds

Follow all current SOPs for bad weather.

2.3.1.3 Cold

Not Applicable

2.3.2 Emergency Procedures

Not Applicable

3. Operator Maintenance Instructions Wipe all dust-off screens and switcher, Monitor wipes and canned air works well.

Do not blow canned air onto any vents on equipment coated with dirt; this blows it into the case and accumulates inside.

Isopropyl alcohol and cotton swabs are useful for detail cleaning and circuitry. The Alcohol is safe and will not corrode hardware.

While setting up for your use, prior to inserting the blank DVD+R master disc into the DVD recorder, verify that the disc is not scratched or damaged. While some discs can be damaged without showing visible evidence, most damaged discs will have visible scratches that can be identified and discarded.

During hot and humid environments, the A/C can produce condensation in the air ducts and will drip down onto the equipment, so placement should be planned. Have some sort of rag or paper towels handy to mop up any such mess.

Packages of desiccant work well to reduce humidity inside cases and protect hardware.

3.1 Troubleshooting

a) General Troubleshooting guide: Cabling, Power, Reboot (CPR)

The list of events that can go wrong is too large to publish. However, this section can record the steps taken for particularly unusual circumstances, as well as some tips that will assist you in solving most issues (similar to lessons learned).

The primary method for troubleshooting problems with media equipment is checking following signal flow. First, ensure that whichever device that is producing your signal is operating properly. This can include checking that your power source is functioning properly such as batteries and secure power cables. If the device seems to be functioning properly, check it on a known good audio/video channel and ensure that it is sending the proper signal. If the problem persists on the non-working channel, check your cabling/receivers for breaks and errors. You can also plug you’re the cable into a known working channel to ensure that the signal is properly sending through the cable. If the source and the cable is sending a good signal, check the channel itself. Ensure that it is powered, and that the settings for the channel are setup to receive the type of signal that you are sending it. For a video source, check the internal menu inside of the video switcher and confirm that the signal type selected matches the type of signal that is plugged into it on the back (CV, YUV). if it is an audio signal, assure that the trim for the channel is at a normal level as well as the master volume is set at a normal level, then try increasing the volume on the bad channel and see if you can get a signal. If you are not getting the desired signal, check the other devices that may receive the signal before it gets to the channel where you are checking

it. If they are not confirming reception of the source, you may have a connection issue or a short in the hardware. If this happens, notify your chief operator for further proceeding.

A good way to learn what to look out for is to watch previous VTHPs. Doing so will provide a better understanding of the Operator’s goals, requirements, and challenges. Pay close attention to audio levels and picture quality.

While setting up for your event, prior to inserting the blank DVD+R master disc into the DVD recorder, verify that the disc is not scratched or damaged. While some discs can be damaged without showing visible evidence, most damaged discs will have visible scratches that can be identified and discarded. This simple, 3-second check can save a lot of time and headache later.

Some of the most common problems and quickest fixes can be caused by cabling, power, or just rebooting the system. Make sure that all the cables are connected properly and secured correctly. Loose or disconnected cables usually tend to hide in piles of cable (“rat’s nest”). If the device needs power, be sure to check that the power cord is fully plugged in on both ends. If an emergency arises contact a FAE or systems lead immediately.

If you cannot locate the issue within 5 minutes, contact the lead or FAE, get out a pen and paper and write down what happened and everything you do. This will help diagnose the issue much quicker when the lead or FAE arrives.

b) Broken or Malfunctioning Equipment

If you find a piece of equipment that is broken or not functioning correctly contact the lead or a FAE for replacement or troubleshooting tips. Below are some things that you can attempt in waiting for the lead or a FAE to arrive.

c) Software Troubleshooting

If something that is not supposed to happen in the software, including: freezing, locking up, or not displaying properly, contact a FAE and your lead immediately. Write down what happened. If the lead or FAE is not in the area to look at the machine, restart the software. If the software cannot be closed, restart the computer.

d) Power Issues

If the generator fails to power on or spontaneously shuts down, contact the systems lead or a FAE, do not try to fix it yourself, a generator tech will be sent out to fix the problem.

If the UPS does not stop beeping, this means that it is not connected to a power source. Make sure that the power cord of the UPS is plugged into the Power Distribution box; reset the socket that it is plugged into. If that still does not work, try changing what socket it is plugged into. Make sure that the Power Distribution Box is receiving power from the generator.

If the UPS is on but none of the rack equipment is powering on, check that they are plugged into the power strip and that the power strip is plugged into the UPS. Also make sure that the power switch is turned on. If the monitors do not turn on, check the power connections and check if the power strip is also turned on and plugged in.

Operator User Manual for the Operating of FLEXTRAIN Video Take Home Package (VTHP)

3.2 Maintenance Procedures

3.2.1 Wiring Diagrams

a) Overview

i) Below is the overview of a typical VTHP system’s wiring when used at an event.

Each section after this one will have the cut out of each portion: Video, and Power. They will all have a guide on where the cables plug into each device.

Figure 52- Example of an VTHP System Cable Diagram for an event

4. Special Tools/Installation Equipment Not Applicable

5. Appendix Not Applicable

1.2.2 Equipment Data

1.3 Principles of Operation

2.3.2 Emergency Procedures

a) Overview