IC-OUM-08001_4.4_v2_B3.pdf

IC-OUM-8001 Rev 4.4 2/1/2018

Operator User Manual for the Tactical Analysis Center

Date: 1 February 2018

Prepared by: Toan Vo

CHANGE LOG

CHANGE / REVISION RECORD

Revision Page(s) Description of Change Made By Date Approved By

1.0 All Initial Release

4.3 All Updated Rigel Instructions Matt Bell 6/15/2017

4.4 All

Updated template, Revised

Instruction Toan Vo

J DePersis

Table of Contents

1. Introduction

1.1 General Information

1.1.1 Scope

1.1.2 Safety

1.1.3 Security

1.1.4 List of Abbreviations/Acronyms

1.2 Equipment Description

1.2.1 Equipment Characteristics, Capabilities, and Features

1.2.2 Equipment Data

1.3 Principles of Operation

2. Operating Instructions

2.1 Description and Use of Operator’s Controls and Indicators

2.2 Operation under Usual Conditions

2.2.1 Preparation for Operation

2.2.2 Operation

2.2.3 Termination

2.2.4 Removal

2.2.5 Preparation for Storage

2.2.6 Preparation for Shipment

2.3 Operation under Unusual Conditions

2.3.1 Unusual Environment

2.3.2 Emergency Procedures

3. Operator Maintenance Instructions

3.1 Troubleshooting

3.2 Maintenance Procedures

Operator User Manual for the Tactical Analysis Center

4. Special Tools/Installation Equipment

5. Appendix

Table of Figures Figure 1: A UPS Control Panel Figure 2: Typical layout of TAC Station Figure 3: The Rigel splash screen Figure 4: Rigel TAC interface Figure 5: Rigel Home toolbar Figure 6: Rigel Entity toolbar Figure 7: Left toolbar and Annotation window Figure 8: The Annotation menu Figure 9: Entity table Figure 10: Timeline Figure 11: Packager window Figure 12: Wiring Diagram for TAC Station

1. Introduction

1.1 General Information

1.1.1 Scope

The operator’s manual for the Tactical Analysis Center (TAC) focuses on setting up the physical equipment, operating the included software, troubleshooting during an exercise, pack-out from exercise and general maintenance.

1.1.2 Safety

When moving the components of the TAC stations, most major items require a minimum of two personnel to lift. Take special care when trouble-shooting the systems to avoid electrical shock, which may cause serious injury and/or damage to the equipment. The Uninterruptable Power Supply (UPS) should be powered down and have the internal battery disconnected when being shipped.

1.1.3 Security

No part of the Pre-mobilization Training system hardware/software is classified. Protection of information created using the TAC station is the responsibility of the user in accordance with applicable policies and local SOP. Removable storage equipment should be given to the TAC chief or the After Action Review Production Team Leader (AARPTL) when not in use for proper storage. See the AARPTL and/or the Field Application Engineer (FAE) assigned to the exercise for specific guidance on securing TAC data.

1.1.4 List of Abbreviations/Acronyms

AAR After Action Review

DVI Digital Video Interface

EDI Enhanced Dismount Instrumentation

FAE Field Applications Engineer

FREDI First Responder Enhanced Dismount Instrumentation

Operator User Manual for the Tactical Analysis Center

HDMI High Definition Media Interface

HH Hand Held Microphone

HHV Handheld Video

HVAC Heating, Ventilation and Air Conditioning

IAAR Instrumented After Action Review

LANE The geographical location training begins and ends

LEDs Light Emitting Diode

LOS Line of Sight

MAARC Mobile After Action Review Center

OC Observer/Controller

PDU Power Distribution Unit

SOP Standard Operating Procedure

TAC Tactical Analysis Center

UPS Uninterruptable Power Supply

XCTC Exportable Combat Training Capability

1.2 Equipment Description

The Tactical Analysis Center (TAC) contains up to a dozen workstations, depending on mission requirements. Each TAC station contains the TAC Rack, a TAC laptop, two monitors, a keyboard and a 3D mouse commonly referred to as “The Puck.” The TAC Rack contains the TAC computer and an Uninterruptable Power Supply (UPS) to provide backup power in case of an outage. Finally, a transit case is where accessories such as monitors, mouse, keyboards, puck and cables are stored when packed for storage or transit.

Table 1. Sample Table

Operator User Manual for the Tactical Analysis Center

1.2.1 Equipment Characteristics, Capabilities, and Features

Not Applicable

1.2.1.1 Functions of TAC Computer

The TAC computer is a rack-mounted, server-grade computer running a custom version of Linux. Installed on each TAC computer is software package called “Rigel” which lets the TAC operator to observe live, instrumented lanes. The computer itself supports dual monitors to facilitate the tracking and annotation of live training events.

1.2.1.2 Functions of UPS

Sitting below the TAC computer is a rack-mounted uninterruptable power source (UPS). The UPS provides battery backup for the TAC computer and connected peripherals in the event of a power outage. With a run-time of between 20-30 minutes, the UPS allows the TAC operator to save any work in progress and to safely shutdown the computer if power to the TAC has not been restored in time.

1.2.1.3 Function of transit case and contents

Each TAC station will be shipped with one transit case and a Form 2062 with current inventory of that TAC station. The transit case will contain two monitors, a laptop, a mouse, a keyboard, an external Firewire hard drives, power and monitor cables. Other accessories may be included, depending on mission requirements. Please check with the TAC chief, AARPTL or FAE for guidance.

1.2.1.4 Function of TAC Laptop

Each TAC station will contain a Windows laptop shipped in the transit case. This laptop is primarily by the TAC operator/Observer Controller (OC) to create Power Point presentations for After-Action Reviews (AAR). Basic knowledge of Windows and Microsoft Office is a pre-requisite to be able to operate the TAC laptop. Please see the TAC chief, AARPTL or FAE if further instructions is needed to operate the TAC laptop.

1.2.2 Equipment Data

Not Applicable

Operator User Manual for the Tactical Analysis Center

1.3 Principles of Operation

The TAC is the primary consumer of live tracking data coming from downrange. Data from players on lanes are sent through the relay towers back to the Network Operations Center (NOC). Servers within the NOC will log the players’ name, rank, call sign, GPS position and MILES events. During the issuing of Flextrain equipment, XCTC personnel will assign 3D avatars to each player whether they’re dismounted individuals or vehicles. The TAC is able to access this live data via its network connection to the NOC.

Sitting at each TAC station is a TAC operator and/or a TAC Observer/Controller (TAC OC). The TAC OC’s job is to observe the live exercise as it unfolds and create annotations of key events worthy of being included at the AAR. Through the use of hand-held and mobile radios, the Lane OC is in constant communications with the TAC OC and is able to alert the TAC OC on when to annotate key events. Once the training lane is completed, the TAC OC will create a data package of the event and save it to the external Firewire hard drive. This hard drive is then validated and immediately sent to a MAARC for an IAAR. Finally, the TAC OC will take the TAC Laptop downrange to the AAR location where he/she will complete the Power Point presentation for that particular AAR.

2. Operating Instructions A pre-requisite to operating and setting up the TAC station is basic computer skills. During setup and initial training, the operator should be supervised by the TAC chief, AARPTL or FAE.

2.1 Description and Use of Operator’s Controls and Indicators Not Applicable

2.2 Operation under Usual Conditions

Under usual conditions, the TAC station will operate in an air-conditioned building for approximately 1-2 months. During the approximately 2 weeks setup period at an XCTC event, the TAC stations usually operates between 9-12 hours and is turned off in the evening. Once exercise commences and there is live tracking, the TAC will be on 24/7 with the exception scheduled maintenance.

2.2.1 Preparation for Operation

Carefully lower the TAC stations from the AARP trailer with a forklift. Make sure the forklift operator is licensed. Once lowered, move the TAC stations and transit cases into the designated TAC building or trailer. Once inside the building, arrange the TAC racks in accordance with guidance from the AARPTL. The AARPTL, with help from the FAE or Network Operations personnel will designate the location of each TAC station for easy access to power and to lay network cables. Prior to installation, perform an inventory of the TAC rack and transit case contents to confirm that the serial numbers and quantity matches what’s currently on the included Form 2062 hand receipt.

2.2.1.1 Installation...

Once the inventory is complete, carefully setup the TAC station in the following order:

a. Connect the battery of the UPS by opening the front panel secured by two Philips screws.

b. Place the two monitors on the table and connect the necessary cables (DVI & Power). Be sure to connect the monitor power chords to the UPS or to a power-strip connected to the UPS.

c. Connect peripherals such as mouse, keyboard and 3D mouse (Puck).

d. Plug the UPS into the nearest power outlet.

e. Turn on the UPS by pressing the “Test” button. Figure X shows the UPS control panel when the UPS is turned on and operational.

f. Connect the network cable to the TAC computer. See a Network Configuration Technician, FAE or the NOTL for assistance.

g. Place the TAC Laptop on the table and plug the AC-DC power supply into the UPS.

Operator User Manual for the Tactical Analysis Center

Figure 1: A UPS Control Panel

Figure 2: Typical layout of TAC Station

2.2.1.2 Power-up and Initialize

Before turning on the TAC station for the first time or during normal use, obtain a smart card and PIN from the TAC chief. The TAC station requires smart card login and each TAC operator will be issued a unique smart card PIN.

Operator User Manual for the Tactical Analysis Center

TAC Station

a. Turn on the TAC computer and monitors.

b. When prompted, enter the Hard Drive password to allow the computer to load the operating system. Ask the TAC Chief, AARPTL or FAE for the password.

c. Once the operating system finishes loading, a Graphical User Interface (GUI) will appear asking for a user name and password. At this point, insert the smart card into the smart card reader and when prompted, enter the PIN.

TAC Laptop

a. Verify that the laptop is plugged in and is charging.

b. Turn on the laptop.

c. When prompted, enter username and password, if applicable. Please see TAC Chief, AARPTL or

FAE for guidance.

2.2.2 Operation

Up to this point, the TAC operator has turned on the computer, decrypted the hard drive and successfully logged into operating system using the assigned smart card and PIN. The following is an introduction to Orion, Rigel and how to use this software suite to view live tracking data.

Orion is a software suite utilized across all three major Flextrain departments such as the Network Operations Center (NOC), Tactical Analysis Center (TAC) and the Mobile After-Action Review Center (MAARC). Specific applications within Orion will be installed on the various computer systems based on their functions. The TAC station utilizes Rigel to view live data in addition to creating annotation and data packages for playback at the MAARC.

2.2.2.1 Orion Software for TAC

To start the Rigel Interface, click on Applications > Orion > Rigel. The Rigel splash screen should appear with a blue progress bar at the center.

Figure 3: The Rigel splash screen

It can take between 2-5 minutes for Rigel to load for the first time after new maps have been installed.

The Rigel splash screen will disappear and be replaced with the Rigel interface as seen in Figure 3.

Operator User Manual for the Tactical Analysis Center

Figure 4: Rigel TAC interface

Note: Once the Rigel interface is shown, it will take approximately three minutes for all 3D models to load.

This time varies with exercise requirements.

It is often desirable and accepted practice to utilize the two screens available at the TAC by detaching the map from the main window and moving it to another screen. To detach the map from the Rigel interface to place on the secondary monitor, click File > External Map. This will remove the map from the main interface to an external window. The TAC Operator will now have more space in the main interface to spread toolbars and menus often used for live tracking.

2.2.2.2 Home toolbar

The Home Toolbar under the Home tab at the top contains tools mostly for map manipulation. The descriptions below are for the icons from left to right.

Operator User Manual for the Tactical Analysis Center

Figure 5: Rigel Home toolbar

• View Points – A drop-down list of saved viewpoints. When a saved viewpoint is clicked, the map will immediately orient to the particular viewpoint by flying to the coordinate and adjusting viewpoint height and viewing angle.

• Save Viewpoint – Click here to save the current map view as a viewpoint.

• LOS+ - Click this button, then a point on the map to get the line of sight (LOS) view from that coordinate. Any points not in the colored rings are assumed to be not visible from that location.

• Unit Display – Removes individual entities from the map and shows the selected unit’s movement.

• Wireframe Mode – Turns the building into wire frame models to see inside of them.

• Detonate Now – Set the munitions type in the button to the right. Once that has been done, click the “Detonate Now” Button and click at a location on the map to create a detonation.

• Generate Detonation – Use this menu to set the munitions for “Detonate Now” as well as scheduling a Detonation at a specified time and location

• Activate Measuring tool – Click this icon, then on two points on the map. This will draw a line and have the measurement of the distance between the two points.

• Clear measuring points – This icon will clear any measuring points on the map. Another way is to right-click a measuring point and remove individual ones.

• Zoom to Sector – Click this icon and the click on the map and draw a square over an area to zoom. The computer will do its best to zoom in on the selected area.

• MRGS Location –Manually enter in a MRGS location and the map will drop a red pin and zoom into

2.2.2.3 Entity Toolbar

The Entity toolbar under the Entity tab provides tools for manipulating the appearance of the 3D entities on the map

Figure 6: Rigel Entity toolbar

• Track - Selecting an entity on the map or in the Entity Table and clicking on this icon. The entity will be centered on the map and followed.

• History - Selecting an entity on the map or in the entity table and clicking on this icon will create a dotted line of where this unit has been (good for tracking movement). Multiple entities can have their history displayed but must be enabled one at a time.

• Clear History – This will clear all the History lines shown on the map.

• All Entity Labels – This will show or hide all of the Entity labels on the map.

• Selected Entity Label – This will show or hide the Entity label of the selected entity.

• Info Box – This will show or hide the information box of the selected entity.

• Model Size – This menu changed the size of the models. It will be easier to track the models when the map is zoomed out but entity will not be to scale unless left at default.

• Force Color – This will change the color of the 3D model of the entity to its force color for easy distinction. Best used for close contact between friendly and opposing forces

• LoS – When an entity is selected, clicking this icon will show its line of sight.

• Kill Entity – When an entity is selected, clicking on this icon will change the entity’s status to killed. If an entity is attached to MILES, it will kill the MILES too.

• Resurrect Entity – This will resurrect the selected entity. It will also resurrect any MILES vest attached to the entity.

• Mount Entity – If the entity is a dismount, has a vehicle assigned to it, and has auto-mount turned off, this will mount the entity to the vehicle it is assigned to.

• Dismount Entity – This will make an entity dismount any vehicle it is in if auto-mount is turned off.

2.2.2.4 Left toolbar

The toolbar on the left has some useful menus for recording any annotations that are radioed in from the Lane OC as well as any annotations the TAC operator would like to pass on to the MAARC.

Operator User Manual for the Tactical Analysis Center

Figure 7: Left toolbar and Annotation window

Figure 8: The Annotation menu

Operator User Manual for the Tactical Analysis Center

• Annotation - Shows all the annotations that have been created. Example annotations are shown in Figure 7. To view an annotation, double-click it and it will jump to the time and to the location on the map.

• Annotator – This tab is used to create annotations. They are very useful as bookmarks or notes.

This will allow the OC and MAARC Operator to speed up the AAR rehearsal by quickly selecting relevant events to display during an AAR. To create an annotation, o Click New to clear any contents and update the time to where the timeline is currently set.

o Type in the event name.

o The start time can be manually entered or will automatically be set to where the scrub line is currently situated at that moment o The default stop time for an annotation is 1 minute from the start. This can be changed manually.

• Unit/Element – If the unit has already been created, select it from the drop-down menu. If the operator wishes to create a new one, simply type it into the box to the right. Once saved, it will be available under the drop-down menu.

• The Annotation area is used as a notes section. This can be notes from the TAC OC that might be useful to the Lane OC running the AAR.

• Unit Selection – This will have the unit tree (hierarchy) that is present in the database. Units can be narrowed down on the Entity table by selecting a specific unit within the Unit Selection tab.

Furthermore, units can be hidden from the map by clicking the Eye icon.

• Overlays – The operator can create map overlays with this menu. The OC running the AAR can request an overlay to be placed on the map to show a military symbol from their Lane book.

2.2.2.5 Entity Table

The bottom toolbar contains the Entity Table. The Entity table has a list of all the entities that are currently in the database.

Operator User Manual for the Tactical Analysis Center

Figure 9: Entity table

• The default selection is all, but can be narrowed down when a specific unit his selected in the Unit Selection menu.

• Any hidden units will not show up. See Unit Selection on Section 2.2.2.4

• Any column can be sorted. Also, a nested sorted list can be accomplished by shift clicking the next column.

• To find an EDI quickly, click the entity table and press CTRL+F. This will open the find menu. Type in a name or an EDI number to narrow the results down to the desired EDI. Click the clear button to the right to have the list back to normal.

2.2.2.6 Timeline

Next to the Entity Table is the Timeline which has DVR-like features and where live MILES events, emergencies or annotations are shown. One can go back in time to view previous events during a session.

Operator User Manual for the Tactical Analysis Center

Figure 10: Timeline

• Annotation – Any annotations created will show up here. Clicking on the annotation will cause the map to zoom into the location and start time of that annotation.

• Hit – If there were any shot lines recorded by the NOC, they would appear here. This is the victim of the shot. There might be unpaired shot lines, where the victim is known but not a shooter.

These are usually admin kills.

• Shot – This is the shooter of the shot line. When the time reaches this event, a shot line between the shooter and victim will be drawn on the map.

• Emergency Events – If the emergency beacon on a FREDI is activation, it would show up here.

• The Play line section is to navigate through the timeline. Clicking on this will take the user to that particular point in time.

• Play/Pause – Start or pause the live recording. If currently pause, for example when creating an annotation, click the button next to the play button will jump to current time (live).

• Rate – The operator can increase or decrease the play rate of the recorded data.

• Advance – Specify a jump time in the drop-down menu and click the corresponding arrows to just that amount of time into the past or future, up to current time.

• Jump to Time – If there is a specific time that is desired, type it in here and click the arrow.

• Annotations – The operator can narrow down the annotations in view on the Timeline by selecting the user who made it and the unit assigned.

2.2.2.7 Packager

To the right of the Rigel interface is the Packager tab where a data package can be created to be sent to the MAARC. Given that the MAARC is downrange without network connectivity to the NOC, this is the first step of a chain of events to get the data package with all of its saved annotation from the TAC to the

Operator User Manual for the Tactical Analysis Center

AAR location. For the TAC operator, creating a package is one of the final steps required at the end of a training iteration.

Figure 11: Packager window

• To create a package, start by clicking on the packager tab on the right. This will open the packager menu

• Set the date and time for the start and end point of the training iteration and then click Add. If there are multiple start and end times with large gaps in between, enter in the first start and end time, click add, then enter in any additional times and add after each one.

• Under the options menu, select the particular unit tracked by the operator for the AAR. Be sure to select any Vehicle unit, OPFOR Unit, Observer Unit and Neutral Unit relevant to that event.

• Under the Users options, select any TAC stations that were keeping track of this unit. This will copy any annotations during the time specified on those TAC stations.

• Under the Audio Channels option, select the correct Tactical Audio channel that was assigned for that TAC. If unsure, check with TAC Chief or AARPTL.

• Once all options are set correctly, click Create Package. This might take some time to create

Operator User Manual for the Tactical Analysis Center depending on length of iterations and how many units have been selected. If the package fails to create, notify the Chief, Lead or FAE to get it fixed.

• Once the package passes, insert the media that it will be copied to for transport to the MAARC tent. Media might be a DVD or an external hard drive. Once it has been copied, pass the media off to the Chief or AARPTL for verification before it is sent to the MAARC.

2.2.3 Termination

At the end of an exercise, notify the FAE to backup data on TAC. Once that is completed, perform an inventory of the TAC station and accessories, turned off the TAC, the UPS and unplug the battery from UPS. Pack all items into the correct transit case to prepare for shipping.

2.2.4 Removal

The AARPTL and TAC Chief will provide instructions on how and when move the TAC stations out of the building.

2.2.5 Preparation for Storage

Other than securely placing TAC stations and transit cases on trailers under the supervision of the AARPTL and Field Service Representative (FSR), storing the TAC will be the responsibility of the personnel at the Products and Services Operations Center (PSOC) upon return to Fremont, California.

2.2.6 Preparation for Shipment

Not Applicable. See Field Service Representative (FSR)

2.3 Operation under Unusual Conditions

Flextrain as a whole and the TAC stations, specifically, can be operated in inclement weather. The AARPTL and senior exercise leadership are responsible for providing an adequate structure to deploy a TAC station with a reliable power source such as a generator. When in doubt, follow the guidance of exercise leadership, range control or local authorities during severe weather to ensure safety.

Operator User Manual for the Tactical Analysis Center

Care should be taken to ensure the room or building where the TAC is located is air-conditioned at a comfortable temperature for TAC personnel as multiple TAC stations can generate a considerable amount of heat. Avoid operating the TAC stations when the ambient temperature is above 100 degrees F as the excessive heat generated by the TAC may cause premature failure in sensitive electronics, particularly the hard drive, memory modules and processor. Avoid operating the TAC stations at low temperatures below 40 degrees F or in extremely humid conditions.

2.3.1 Unusual Environment

Not Applicable

2.3.1.1 Lightning

Not Applicable

2.3.1.2 Strong Winds

Not Applicable

2.3.1.3 Cold

Not Applicable

2.3.2 Emergency Procedures

The first priority in an emergency is to remove oneself from danger and seek any necessary medical attention. If there are no injuries and the emergency is technical in nature, alert the TAC Chief and the

FAE.

3. Operator Maintenance Instructions In general, all field maintenance and troubleshooting will be done or supervised by the FAE at that particular exercise. In the event that a FAE is not available, the Computer Operator IV can perform basic troubleshooting. Under no circumstance is the TAC Operator allowed to open the case of the computer, remove/replace hardware or uninstall/reinstall software. At minimum, a FAE or a Computer Operator IV must be present to supervise any troubleshooting and to maintain proper custody of replacement parts.

3.1 Troubleshooting

Some of the most common problems and quickest fixes can be found by checking cabling, power, or just rebooting the system. Make sure that all the cables are connected properly and secured correctly. Loose

Operator User Manual for the Tactical Analysis Center or disconnected cables usually tend to hide in piles. If the device needs power, be sure to check that the power cord is fully plugged in on both ends. If an emergency arises contact a FAE or AARPTL immediately.

If issue cannot be identified within 5 minutes, contact the AARPTL or FAE, get out a pen and paper and write down what happened and troubleshooting steps taken. This will help diagnose the issue much quicker when the lead or FAE arrives.

3.1.1 Broken or Malfunctioning Equipment

If an equipment is found to be broken or not functioning correctly, contact the AARPTL or a FAE for replacement or troubleshooting assistance.

3.1.2 Software Troubleshooting

If something that is not supposed to happen in the software, like freezing, locking up, or not displaying properly, contact a FAE and AARPTL immediately. Write down what happened. If the lead or FAE is not in the area to take a look at the machine, restart the software. If the software cannot be closed, restart the computer.

3.1.3 Power Issues

If the UPS does not stop beeping, this means that it is not connected to a power source. Make sure the power cord of the UPS is plugged into the Power Distribution box; reset the socket that it is plugged into.

If that still does not work, change to a different socket. Make sure that the Power Distribution Unit is receiving power from the generator, if applicable.

If the UPS is on but none of the rack equipment is powering on, check that they are plugged into the power strip and that the power strip is plugged into the UPS. Also make sure the power switch is turned on. If the monitors do not turn on, check the power connections and check if the power strip is also turned on and plugged in.

3.2 Maintenance Procedures

Once shipped back to the Products and Services Operations Center (PSOC), each TAC station will be scheduled for general maintenance and cleaning, to be completed by the FAE team.

General maintenance includes:

• Removing dust from case and racks

• Backup of data

• Reinstall new version of Linux and Orion for testing.

• Replace defective hardware components (RAM, Hard Drives, Video Cards) after diagnostic tests

• Evaluate run time of UPS batteries and replace if necessary

• Replace defective, end-of-life, or missing peripherals

4. Special Tools/Installation Equipment

• Phillips head screw drivers

• Multi-tool

• Pen

• Notebook

• Work gloves

Operator User Manual for the Tactical Analysis Center

5. Appendix

5.1 TAC Station Wiring Diagram

Figure 12: Wiring Diagram for TAC Station

A typical TAC station wiring diagram is shown in Figure 12. This diagram can change slightly between individual TAC stations. Only the AARPTL or the FAE will make modifications to this wiring diagram if the need arises per exercise requirements.

1.2.2 Equipment Data

1.3 Principles of Operation

2.3.2 Emergency Procedures

3.2 Maintenance Procedures